I had good experience. Very friendly and had lots of patience with our princess that was having trouble making decsion. Jacqueline was 5 star help. Hopefully our dress comes in faster then expected.
We shopped several different quinceanera dress shops. This was by far the best customer service, best prices, best payment arrangements, most dresses in stock and so much more. If I had more daughters, I would definitely get all their quince dresses there!!! Thank you for making my daughter’s dreams come true with the perfect dress!!!
ABSOLUTELY LOVED. i purchased my prom dress here, gave her the date of my special occasion & it was here as soon as i knew it! so excited to wear it, she was so very helpful w prices & was even to tailor it to fit perfectly. most definitely recommend! (:
They are literally the nicest people to work with. I got my prom dress from here and it’s my favorite I can’t wait to wear it the day of. I’m so happy to have had gone to her. If you find a dress online that you like she will most likely have it, if not you can find something better!
This place was TERRIFIC! Victoria helped us, and really took her time to help us find the perfect dress! There were so many to choose from and the price was the best that we had found! The packages that they offered were great! So thankful that we found this place!
Absolutely wonderful. We were having the hardest time trying to find a set ofTwo pillows and bible for my daughters sweet 16 not only did she customize to match my daughter’s dress but the turn around was super fast. She is very professional and the final product was better than we had expect. This is the place to go, she will help you!
I bought my niece her dress there and it looked great and at a 1 month before the party it was done so go and see Patricia she was great and really nice thank you Patricia
Had a very easy time walked in said hello Im with wish they took a picture of the barcode found my item and handed it properly to me very nice young lady help me. Kind of refreshing you walk in and its bridal gowns and dresses
Great selection in all types of dresses, tiaras with all sorts of accessories. Loved the service
Absolutely amazing place! The service was exceptional! I recommend this place for all your quince and bridal needs!!!🥰🥰🥰
Found my dress here ❤️ they are so helpful and came up with creative ways to add sleeves to my gown!
I highly recommend this place! Everything is very affordable and the employees are very friendly and helpful. They worked with us to make payments for my sisters dress and she absolutely loved it. Loved them!
Our experience was great! It was well within our budget and included much more than we expected. Thank you Patricia!
This place offers the best customer service I have encountered thus far. Victoria is such a sweet young lady who knows her merchandise and has all the patience in the world. She lets you try on as many dresses as you’d like and is so sweet. I will definitely be doing business with them soon. I love this place!!!
Victoria’s is Amazing. My nieces Quinceañera is Sunday and we realized on Friday night that her dress was wrinkled and need it to be steamed, I called and they said bring it in and will get it done. Even tho there wasn’t much time they agreed to do it and have it ready the same day or early morning on Sunday. You guys are awesome thank you so much and I’ll becoming here to purchase my daughters 15 dress, you guys care about your clients. Thank you 😊
I had a great experience. They are very knowledgeable. They have great packages that are very affordable. I will definitely refer this place to my family and friends and of course use them again!! Thank you Victoria elegance boutique. You made my special day very special! -Alba-
At first when I first got my quinceanera dress I thought the petticoat was too small but looking at it now, it does fit perfectly. They’re very helpful and engaged when helping you look for your dream dress. The girls there are welcoming and professional which made my experience better. Thank you guysss
From start to finish the process was smooth. The staff has a lot of patience and are friendly. They make you feel comfortable. Theyre not like other places that I looked at where you have to put deposit in order to try on dresses. Their prices are very reasonable. I would definitely recommend this place.
I found Patricia online. I am from Chicago and doing my daughters quinceanera 11-23-19. I got the package with Photo Album book, guest signature book, Quill Pen, two pillows for shoes and she made me a super special bouquet in purple and white. Words cant explain how beautiful these items and bouquet are. I highly recommend Victorias Elegance and the owner Patricia❤❤❤❤. I was so happy when I received the fast shipping box that I has to call to tell her how beautiful her work was.!!!❤❤❤👍👍👍
Ruined my wedding dress 2 weeks before my wedding. Did not complete work as she gave me her word to do so. Made me pay for services not completed. She held my dress hostage until a officer came. She offered to complete the dress 2 days after my wedding date. She swept the floor with my wedding dress and stained the dress with a red mark on the corset and attached a pearl that is stained in green. Patricia has over a month to work on my dress, I even bought brooches so all she had to do was pin them in. It took multiple attempts to contact her until I saw the poor end result. When I got home to try the dress to try to recover it I realized she cut my string for the lace back. Law suite is in process. Run as fast as you can!!!! She stated this all was her pleasure in the end. Everyone please pay extra for quality she’s a horrible.
Such a wonderful experience! Start to finish! Patricia is awesome. Her customer service skills are top notch! She helped us out in a crunch and we could not be any happier as customers! My sister, Sylvia, made the most beautiful bride and I felt beautiful in the dress Patricia helped pick out for me! I highly recommend this place! Definitely will be returning for my daughters Quince/Sweet 16.
Miritza and Patricia were great!! Gave excellent customer service was nice enough to stay after hours to accommodate my needs and wishes. They were patient, knowledgeable and friendly. The dress selection is awesome and beautiful.. the store was well organized and stocked! Alterations can be discussed on site. I came in to buy one wedding dress and left with two!! Great prices! Will recommend!
Looked at several places but Victorias was by far the best experience and customer service. The prices compared to other places were about 3 times less and they helped us every step of the way. My daughter loved a dress by Morilee designer and it was absolutely perfect. The damas dresses matched so perfect. We had the hardest time with finding Rose Gold items but found a matching Tiara there and the best price on the Pillow Set and Photo Album the colors were amazing. Thank You so much Ms. Patricia and her staff. Keep up your wonderful Customer Service always. I highly recommend you go to Ms. Patricia for your Quince, Prom, or Sweet 16 needs.
Great Customer Service and our daughter chose and said YES to her Quinceanera dress the same day we went to Victorias Elegance to choose one! Prices are great and variety of dresses and accessories are as well! Thank you ladies for all your help!!
Victorias was great for my daughter sweet 16 dress. They worked with my tight schedule and customer service was on point. If I ever need another formal dress I will definitely be going back Victorias.
They discriminate plus size! My friend and I went to check out dresses as we have a wedding to attend coming soon. In the beginning, everything went well and the lady who measured us said theyll have them ready within a week or so.Three days later, we were told that they couldnt go on with my friends as it was More work. What does that even mean?! She and I were upset. Funny how mine was ready in four days. I told them no, they can keep it. We went to Katy Mills mall and got our dresses in time with no problem! Never coming back. The one in Katy Mills will be my preferred place.
Great customer service & they serve as a Wish.com pickup location!
Love this dress shop so close to home! Im practically there every weekend for past 4 months getting last minute items jewelry, shoes or alterations either for prom or quince! Ms. Patricia so nice and helpful I joke with her telling her I should just clock in because Im there every weekend! Lol! Ms. Esther very helpful too thank you for alterations! Very pleased will continue to come here! Thank you ladies!
Before spending your $$ on those big expensive bridal stores, you need to visit Victorias Elegance. I was already stressing after dealing with one of those stores and they didnt seem to care. I walked in to Victorias Elegance and from the start Patricia was AWESOME. I had a week before my big day and they were able to accommodate me and my Matron of Honor. They altered my dress beautifully. The seamstress did a wonderful job. I even purchased my veil here and all this was at a very reasonable price. I definitely recommend Victorias Elegance.
Amazing they did my quince bear and it looked exactly like my address❤️
This place is awesome . We had looked all over town trying to find a prom dress and within the first 5 minutes my daughter found her a dress here. They have GREAT customer service and are very helpful. They sell everything you need from accessories, shoes, dresses and even tiaras.
I went 3 years ago to get my quinceañera dress when I ordered my dress, it was so beautiful! I got it altered as well and it fit perfectly the second time. After that great experience i recently returned for an alteration on the bottom of my prom dress, the service was amazing and I loved the great job done ! I will for sure be returning in the further with more dresses, thank you so much !😊
The owner was very helpful. My first time in the bridal store..
I have ordered dama dresses and pillows from here. They have great customer service. They do their very best to help you with all your needs.
Mrs. Victoria was VERY Nice and patient with us!! She responded to every email I sent quickly and basically she kept the communication level up! She’s Awesome I would advise everyone to shop with her!!
This is where I came to get all my Quinceañera things done from the dress to the cards and I have no complaints! Its been 4 years since then and Im excited to go back in search for a prom dress. This place is amazing and Patricia is such an angel!
They have top of the line dresses. Quality surpasses expectations. The staff makes sure that your princess looks like a princess on her day. Thats my store. Thank you for making this experience easy and my princess feel like a true princess.
Very professional and offer quality at a very reasonable price. Thank you
Highly do not reccomend, everything is very out of style and expensive for the quality and dated styles. not worth it. highly recommend camille though.
The service here is absolutely incredible. Patricia is one of the kindest and friendliest people Ive ever had the pleasure of doing business with. The prices here are very reasonable, and the selection is great. I HIGHLY recommend Victorias Elegance.
The experience we had was Amazing! We purchased our daughters Sweet 16 Gown along with accessories and decorations. The price was very reasonable. We will be returning for our next two daughters.
Had alot of dresses for any occasion shoes also
Absolutely love the products and the people. There isnt anyone who can match their hospitality. You wont be disappointed.
Very professional and very content with the service. The ladies went out of their ways to ensure we left happy!
They did an absolutely fantastic job on alterations for my wedding dress for a great price!! I highly recommend these ladies to everyone!!
I loved coming here they have a lot of varieties of beautiful tiaras and jewelry the dresses and the shoes looked amazing and they treated me respectfully I would come here again .
Wonderful service! I had my wedding dress altered and Im so happy with the end results. Love this place.
Service is amazing and dresses are beautiful! The lady that works there is super nice & warming!
Ive been here 3 times great service beautiful dressess.
My dress for the 8th grade dance was hemmed perfectly, I cant wait to show off
So helpful in getting my daughter’s Quince dress and the damas dresses! Great service!!
I want to thank Patrica on her amazing work she did with helping me with my nieces 15. Great prices great variety of dresses to pick from.
Best experience ever very helpful and reasonable prices they have everything you need.
From the moment I walked in the door to the moment I walked out the door, I had a VERY good experience. Staff is VERY friendly, and helped me throughout everything for my daughters quinceanera. Any question I had, she was able to answer and VERY professional. If you are planning a quinceanera or even a wedding, this is the one stop shop to come to. Prices are also reasonable and the items I bought are beautiful. I wish I found this place A LOT sooner.
Excellent customer service from the greeting to the dressing room, assistance with all aspects of your event Patricia is very sweet and professional.
Victorias Elegance never fails us! Great service and a variety of dresses for every style or occasion.
Great service. Thank you ladies for the great assistance.
Beautiful dresses, accessories and shoes at great prices!
I had a very bad experience with this store very disorganized and poor costomer service, the are not at all professional. I went there to return a dress and they misbehave and showed me a rude attitude 👎🏻
Great service and wonderful people.
Great service!! I highly recommend them😊😊😊 very nice and helpful and great selections!!!
Great place helped us out in a crunch. Great seamstress.
Very friendly and acknowledgeable employees! Great experience! I would highly recommend!
Horrible customer service. I wouldn’t recommend this place whatsoever
Great service and prices!
Patricia is very helpful and professional.
Very bad customer service I m disappointed after going there
Very poor customer service and staff is not at all professional, a friend of mine also had a bad experience with them I’ll not recommend anyone to go this store 👎
Very friendly staff
Nice*
Excellent quality and service.
Good treatment, kindness, quality and beauty of the product
Great variety of beautiful quinceanera dresses
I love the variety of gowns that they have. The customer experience is Amazon they have very well educated and knowledgeable people on staff. It really amazed me that they can do everything all the way from a simple dress and shoes to the limo rental, centerpieces, makeup and hair. I mean everything it feels like the owner personally hold you by the hand and walk you through all the in and out of that special day. Super dipper recommended if you are getting married, baptized, sweet 16 Quinceanera I mean anything count on them.Super recommended is wonderful the place they have incredible costumes and at good prices the owner is super attentive and the girls who work there are amazing and very polite in making your day a special one. It feels like the owner takes you by the hand and will help you walk through that labyrinth of your special day. I was very surprised that they help you with everything, not only with the suit, but with alms, makeup, hairstyle, center of tables in other words Everything is much easier that way. Thank you Patricia and Victoria for your attention.
The sales assistant was very patient and nice. We stayed until after close on accident and the staff was accommodating. We ended up buying two dresses because they were so pretty and we could not decide between the two. The prices were excellent compared to any other bridal shop in the area! I will be returning for my bridesmaids dress. They do alterations at the same location which is convenient.The sales assistant was very patient and pleasant. We stayed until after closing by accident and the staff was very helpful. We ended up buying two dresses because they were very beautiful and we could not decide between the two. Prices were excellent compared to any other bridal shop in the area! Ill be back for my bridesmaids dress. They make alterations in the same place what is convenient.
I loved!!!! all for Parties of 15 years Dresses. Accessory shoes. Very nice etc. 🖒😉
Thank you very much Mrs. Paty and your dressmaker Mrs. Ester. This is the second time I have bought a quinceañera dress here and I really liked your attention and support. Thank you very much again.
Fascination!!!!!! Beautiful dresses !!
A lot of variety and good service