If you are in the market for a new car. Do yourself a favor and go somewhere else. I called and asked for a particular make, model and trim. I specifically asked if it was on-site and after being put on hold the guy Byron comes back and told me they had 4 on the lot, set up an appointment for a test drive. Went directly over there only to find out they did not have any. I called the number again on their website while at the dealership, got the same guy and asked him if he is sure they cars were still available. He put me on hold again and came back to say he is sure. I told him I am at the dealership and there is no car and he dropped the call. Called again, got someone else and the same thing happened. Essentially, the lie to get you in. But they were happy if I signed a purchase contract for a non-existent car that was 5k over what is obtainable somewhere else. I walked, it is my money and I choose where to spend it. After reading this and you still feel like going, dont say you werent warned.

This location was by far has provided the best customer service ever.Jose Ayala was so helpful, he listened to my needs and was able to put me in the best vehicle ever. Definitely referring my family to him.10/10 recommend

Carlos is a great salesperson come see him. He is knowledgeable and listens to you in order to help you properly. He is patient and doesn’t rush you. He was courteous and attentive. He also helps other customers in Spanish making them feel understood.

My first maintenance on my vehicle was great. I loved the service and like how Joe came back to me to let me know that my battery in my vehicle was not good. They replaced it for me. I love the service here at Central Nissan. Compare to other dealerships, I can come to one place to get my car parts taken care of.

Should of researched for reviews before going here. Totally agree with some of these reviews about false advertising. Went there for one price and got jacked up form 13,991 to 26500plus, to end up having a broken used 2017 Jeep Compass Sport with a little less than 49,000miles after having it for 19 days not even driven for 10 days. (Bought on 5/3/2021 broke on 5/21/2021). Went back on 5/22/2021 to just get out of there with a bigger debt. We ended up getting another vehicle, because my credit is very important to me. I was sold another vehicle for a little over 18000, came out with a 31600 debt, which includes a $3200 cash back and an almost $7000 negative escrow because they took back what they sold me broken as a trade in. Oh and when I was there after the first car broke 3 other customers got there with issues with their vehicle that they had bought from there. So, is it a problem with sales person or their mechanics? Can someone direct me to corporate phone number, I have searched the web but no luck.**This is a reply to Nissan response*** What are yall going to do about it?? Nothing?

I walked into the dealership hoping to buy my first car, but didnt know where to start. Thats when I came across Delicia. She pointed me in the direction of the perfect car and walked me through the entire process in a way which was easy to understand for a first time buyer. She went above and beyond to make it a great experience. If youre looking for someone who is professional, patient, personable, and knowledgeable I highly recommend Delicia.

Great and fast service on my truck. Jesus (JC) the Advisor and the manager I think his name is Timmy chan were very professional I felt like at was a BMW dealership. Central Nissan please make sure you take care of these employees because the service they provided should be recognized as exemplary.

JC and the team at Central Houston Nissan always do such an amazing job! Had an appointment and got there early and they took me right away for my oil change! Wonderful service as always!

Very evident from the texts that I’m looking for a specific vehicle. I DRIVE 1 hour to Central Houston, wait almost 1 hour. For them to tell me lies. We spoke to 2 different salespersons. One could not find the keys. The other one gave us a detailed story of how the USED vehicle was in THEIR shop for a detailed inspection. We ended up talking to the manager, who told us the truck was not at Nissan, but with Ford. THEY BASICALLY WANTED TO SELL US A MORE EXPENSIVE VEHICLE, AND THIS WAS BAIT. Incompetent …liars…& manager admits his team needs training on communication. I would give zero stars if possible.

My most recent experience with Central Nissan was fabulous, fun, and I felt at home with the exceptional salesman in the name of Edward Jackson. He never stopped until I was satisfied with my purchase and completed my deal. The atmosphere was great and the staff was extremely friendly even those not working with me(even though I never received cookies). I was expecting less monthly payments but that will change once I improve and return in years to come. Thanks Ed Jackson and the Central Nissan family for making me Happy. Roz

I had a great experience with Alex Rodriguez! He was kind, knowledgeable, thorough, explained in great detail ANYTHING I didn’t understand and made me feel right at home! HE is the SOLE reason I would do business with you guys again! I just wish more ppl cared about their work and customers the way he does. It was my first time with you guys, but definitely won’t be my last!

My experience at Central Nissan was pleasant. My salesman was Armando Tello. His level of expertise is what I needed when I come to buy a vehicle. Thank you for the positivity and enthusiasm and making me feel like part of the Central Nissan family. I will be returning. Great Job!!

I have never experienced unprofessional behavior like I have experienced here! I’m talking about from the salesman jacking up the sales price by 5k talking about Central Nissan Care Package!!! Then the finance person just unprofessional with my financial institution about the financing! Please seek purchasing your next vehicle from somewhere else!

Id give ZERO starts if I could. They gave me their word they would hold a vehicle for me while I make a 4 hour drive with sales person Chris fully aware I live in Dallas. Got a text message from Chris one hour before the agreed appointment time, once I was already in Houston, saying they sold the vehicle. Still asked me to come in to the dealership to see what they could do which was nothing but keep asking to give them 10 minutes, 5 minutes, 3 minutes. What a waste of time, it was a SCAAMM!! no pleasant purchase experience here, I see this as a click bait in order to draw customers, Chris never showed up and they kept tossing us between salesmen. If Central Nissan is so hungry of money, dont do that to someone who lives 4 hours away!!!!! All they care is about their sells and their profits, they need to be respectful of peoples time. Lost a day of work and gas money, these people cant keep their word and be accountable, they dont care.

I took my car to replace the battery. When I picked it up the navigation system wasnt working. I took the car back and they told me the SD card was missing. They said they dont know what happened and pretty much blamed. And I had to pay out of my pocket to replace it 😡

Overall a good experience, if you decide to go here for a used vehicle ask for Jose Ayala..he’s very nice, personable, and laid back…very pleased with my trade in experience

It was so nice dealing with Jose. Very professional, knowledgeable and found out every single question I had without hesitation. Great to deal with and very personable with great personality. Non-pushy felt great!! Got me the deal I wanted. I highly recommend dealing with him. Couldn’t be happier.

Wonderful staff and service here. Very honest and friendly. Ask for Yibran

Tin is the best service provider there! Hands down makes you feel like family. He services my grandfathers two vehicles and my own. I hope he never leaves cause he’s taken us with him. My favorite part is I can just send a text and he’s on it. Communication is always there rather which is top tier!

If you are looking for a nice ride,theres no other place to go other than here!! I was greeted by Carolina, and she was very respectful, great customer service, and always smiling! Any questions we had, she was sure to answer! We had an amazing experience!

Jonski was really helpful and made sure i left with something i loved go check him out

I was selling furniture before I move on Facebook. Pretty good deal $5 for my couch that my dog chewed. This guy messaged me about it & when I explained that Im physically disabled so he would have to get someone to lift it down my stairs since I cannot - he began to accuse me of not looking disabled then started harassing me. I had to block this random account but saw on their profile that they work here. Very sad to see a company thats suppose to be all about customer service have an employee that harass disabled people online. His name is Darren Sparks!!!!

The Salesman is greatVery knowledgeableHANI Was very helpful and patient with me. He worked around my budget and definitely made sure I left happy at the end of the day. I also love my new 2021 Nissan Versa. I Highly recommend this location. Even if you are just browsing. I am a very satisfied customer.

Always prompt great service. JC and the entire team are amazing.

Christian Jones at Nissan Central Houston was the absolute best. Prior to buying my vehicle I had stopped in and shared what I wanted, within a couple of weeks he sent me a photo of a vehicle that fit not only my wants but also my needs. Only 2 days later and I left with my new car!!! I am so happy that I was able to work with him!

I recently made a deal with Central Houston Nissan. And my family and I were truly satisfied with the offer. The salesman that gave us great service was Mizael. I recommend this Nissan Dealer because they work with what you have a try their best to give you the deal that most works for you.Thank you for everything.

I drive a Nissan 370Z Nismo and trust Central Houston Nissan to service my car. Shout out to JC in the service dept for doing a good job

Lil T sold me my Porsche panorama and is getting everything up to part for me, he was down to earth, good dude. We need more people like him when it comes to Salesman in today’s world. Thanks Lil T for making me feel comfortable at Central Nissan Houston

L bought my INFINITI QX80 FROMSOUTH CENTRAL NISSAN with Mr Jose Ayala, it was a very honest and good experience having to be fortunate be in helped by Jose, thank you all at South Central Nossan

I like this dealership a lot. I was told it was the biggest Nissan Dealership in the world and they act accordingly to it. The sale guy Christian was very kind and helpful to my needs for a car. Definitely recommend for a smooth peace of mind place for a car!

Bad customer service since the moment my husband and I visit the dealership. Went to get more information and planning to purchased a 2019 Yukon SLE that was listed for $45,991 which my husband and I were informed that was not the price but they will honor it. They let us take it home to test drive it and we returned it the next day because the sales representative never call me back to go over monthly payments and interest rate as we agree the prior day. The sales manager contacted me a few minutes later after dropping of the vehicle apologized and said to come the following day and that he was not going to waste my time and we will come up on the monthly payment my husband want it. By the time we agree on the price and everything the vehicle was not fully ready with the issues it had and I would have to drive back again to get them fix. Also, the Finance gentleman was rude when I asked him a couple of questions and he responded with an attitude. That made not want to purchase that vehicle.***PLEASE DON’T WASTE YOUR TIME WITH THIS DEALERSHIP TAKE YOUR BUSINESS SOME WHERE ELSE.

JC was very up front about maintenance and the current wait time. He did what he could to get us in and out in a timely manner and was extremely friendly in doing so! Great service will always keep return customers! Thank you!

I had a good and fast experience in service! My advisor Rigoberto was very helpful and explained everything that was going to get done step by step to make sure I had a good understanding and new what all was going to be done. I’m definitely coming here for my service again thanks to Rigoberto! 🙂

After dropping my vehicle off at the dealership, it was not until the next day that I was able to pick it up after service was performed. I was made aware that there would be a delay. The service agent mentioned the delay was due to the backlog of vehicles that had came before me. I understand and went about my day. I mention this to say that other customers may not be as understanding and may feel that the wait was excessive for simple maintenance. I advice that each service agent mention the delay as mine did so that customers have a expectation that is reasonable to the work load of the shop.

Thanks to Carolina and Mizael for getting me to my monthly payment where I need to be and the exact car I wanted! They were amazing. It was easy and fast process.

I want to thank Jose for helping me to get my juke awesome experience highly recommend love the service and service

Jose Ayala was so kind, he found and returned my lost phone. I got an awesome purchase as well. I highly recommend this dealership. Awesome staffs all round!

I would like to say THANK YOU very much for the team members at your Company and especially to (Xiomara and Glenda) in the Service Dept . These are two very hard working women in the (CAR WASH DEPT ) who Hand Wash your car after it’s ready for you to pick up. They Hand Wash,Vacuum and work in the Hot Houston Sun to make sure your Car is Nice and Clean. I just had to drive in the back to say THANK YOU! in person. The whole team does a good job but when I saw these two ladies I was Amazed! Please recognize them for being Excellent Team Players!

Jesus Castellanos was very kind and informative when I needed help with a service!

Jose Ayala is the man! He was able to get me in the truck I wanted the same night. I didnt think I would qualify but he made it happen for me. Him and his team did a fantastic job and even stayed late helping me out. Thanks Jose Ayala and thanks Central Houston Nissan!

Celia,has great Customer service, she is Awesome. She made my experience easier, very straight forward. I came in negative and she was so positive and informative. I really appreciate everything she had to do to get me approved.Thank you for what you do!!!Very Happy Customer!!!!!

John and Carolina were awesome sales rep! They were nice understanding and didn’t pressure me at all in my purchase! Will be coming back for my next vehicle ✅

I got a great deal from Mikes Fisher. He is an awesome person! Definitely will recommend to go to him. Thanks Mikes. I love my car

Salesperson Shelton Johnson and Christian Jones was wonderful with helping me purchase a vehicle. They were patient with good communication. Thanks so much!

I am a first time buyer, & Jose Ayala made me feel so welcomed and walked me through the whole process. He answered all my questions and made sure I was happy with my purchase. Definitely recommend him to everyone who needs a car.

He did a great job on my car will visit again

JC gave excellent service and education on various maintenance needs

The employees here as well as management are absolutely horrible. I went to speak to a manager multiple times and waited hrs without speaking to anyone. They charged me thousands over MSRP and intentionally lied. They falsely advertise online prices as well. Be CAREFUL and if you read this review you were lucky. This is the honest truth! Also called the numbers they give you for customer service and you just get hung up on.

I cant believe I fell for a classic bait and switch. They had a late-model used car that was exactly what I was looking for, with low mileage and a great price. I set up a test drive via text messages. I was told to show up and ask for Melissa.When I got there, they seemed not to know who I was, and there was no Melissa available. The receptionist asked a random salesperson to help me, who took me to an office, sat me down, and asked, What can I do for you? As if they had no idea why I was there. The vehicle in question was nowhere in their system, even after we checked the VIN, and the salesperson said they normally didnt stock that type of vehicle. They left to go talk to their manager, saying maybe it had just arrived and wasnt in the system. Yet the website where I found it said it had been listed for 130 days.After waiting for fifteen minutes with no sign of the salesperson or the manager, I decided to leave. When I got home that evening, the car was no longer listed online. But the next day, it was back!Checked online reviews to find that my experience was essentially identical to the ones had by many others who have posted their stories. If you find a great deal listed online at this dealership, look elsewhere and dont waste your time like I did.

This was one of the best experiences I’ve ever had buying a car!Jose was very genuine and professional, made sure to listen to exactly what I was looking for.Extremely happy with my Nissan Rogue 😃Definitely recommend you ask for JOSE if you want the best car buying experience!

I completely agree with the negative reviews. This is not a sales salon, this is a circus or a theater. They take your time, try to give you what you didnt ask for and then constantly call with unnecessary questions. Dont waste your time.

Love this place! The sales guy Armando Tello helped me so much with finding the right car and got me financed easy. He was really cool and helpful and I didn’t feel pressured at all.

To anyone considering making this place your new service center. I highly recommend you do. Yibran and everyone here will take great care of you.

Christian Jones is definitely one of the best salesman around! I got a really good deal with a super low interest rate. If you are in the market for a new car, I couldn’t recommend anyone better! He will take great care of you! Seriously, go see him. He’s the sweetest❤️ Thanks again Central Houston Nissan.

Jose Ayala was a great host and also gave me a great experience! He provided excellent service and I would gladly refer all family members and friends to him. I really appreciate his work!!!!

A screenshot of the previous review I left here. If you are reading my review please notice how they care ONLY about the survey. This dealership is not about customer service. So basically all the people who call me after I bought the car (total 4) and I had mention to every single conversation that I had an unpleasant experience with the finance manager NEVER PASS THE MESSAGE ALONG TO THE OWNER. The owner instead of pulling up my info in the system would rather for me to let him know through the survey. Kevin (person who sold me the car told me the survey will look bad on him if I leave a negative review). If you care about making your customers happy I recommend to stop being lazy, search my name in your system and actually give a call if you truly care about making up for the negative experience. I REPEAT GO TO ANOTHER DEALERSHIP! They only care about money.

The Customer service was good. The sales people are nice. However, the car that was supposed to be reliable and make it, did not. The maintenance light started coming on day 2 after I bought the car. They do not refund your money nor will they take the car back. They took it back to service to fix. Then when I left with the car the maintenance light came on again, which means they did not fix it. It is a shame that they even had this car to sell knowing it has a problem. I have not had this car for 3 days and I have to take it back again to the dealership. I am missing work because of a bad used car. I just asked for my down payment back and to cancel the contract. The bank has not even processed the loan yet. I would never recommend this company to anyone!

My experience was really dope! I had a great guy named Christian Jones who was real with me and helped me get the most out of my money! Highly recommend if you go there to go see him!

Armando Tello sold me my daughters first car. Even had it delivered to me in Florida. Fast and easy to work with. Will definitely purchase my next car from him.

If I could give Central Houston Nissan a 0 star, I WOULD! Do not waste your time here. I went in with 5k cash in hand expecting to buy a vehicle cash and of course the sales rep brought in his manager to pressure me into financing. Long story short: it was a complete waste of time and an inconvenience. I ended up leaving after hours of them wasting my time. The staff is very unprofessional.. NEVER AGAIN!!

Janski Brooks was good to work with - he took the time to show me the car that would work best for me. I recommend him for your car needs - he said ask for the car guy.

I went to this dealership from an ad I saw online. When I got there they didn’t have the car I saw but the salesman Jonski helped me look at cars that would fit my budget and gave me all the information I needed. Thank you for the great first time experience.

We bought a 2019 Nissan Frontier. The experience was great. Jose Ayala helped us and he was awesome!! Would highly recommend

I absolutely enjoyed my experience with Armando Tello. He held himself very professional and just full of knowledge. He is a very talented salesman and respectful. Thanks!

I worked with JC, and he was excellent! Truly superb customer service. He treated me very well, was very knowledgeable, and I will definitely be coming back to work with him in the future. 10/10 would recommend!

The wife and I had been car shopping for awhile, not a big fan of the general treatment and vibe we had been getting from other local dealers. Christian was the first salesman that really let us relax and do our thing until we were ready to talk about a purchase. Alex in the finance dept got us a ridiculously good rate, all things considered. Best car shopping experience Ive had yet. 100% going to buy my next vehicle from Central.

My service and service agent were all good. My wait time was minimal to not have an appointment. I appreciate the great service

Shelton Johnson & Christian Jone we’re very helpful. Christian was great at communicating and had lots of patience. Shelton was very sweet with a great sense of humor 10/10

Oriana was great at helping us find the right vehicle she was very patient with us and she also went way beyond her way to get us a great deal. Would definitely recommend for new customers to work with her she would definitely help.

Thanks to John and Carolina, I was able to get into a 2019 Chevy Cruze premier with under 300 monthly note. Highly recommend!!

Jose ayala was a great salesman I recommend people come to him because he’s gonna make everything smoother and faster, he also had great hospitality . He got me in my car within a few hours !

Every time I come to the service department there is an issue. Making an appointment is pointless because they don’t honor it. They either mess something up during repairs or don’t complete everything. I came up here several times and asked for a recall to be fixed and they didn’t do it until recently because I went off. They have no concern for their customers time. If you don’t go find your service advisor they will leave you there wondering where your car is at. During my last visit my car sat untouched for over a hour because no one knew what was going on. Stay away from this service center!!!! I wish I could give it a zero.

Went in hopes of purchasing a brand new 2021 Nissan and thanks to Mizael, the salesman, he made it happen! I was beyond impressed! Everyone was so amazing. No pressure, low interest rate, GREAT customer service. I would definitely purchase from him again.

I had an amazing experience it was my first time to ever go to a dealership and I was treated well by everyone the guy name Christian helped me through the whole process and explained every question I had!!

I had my car serviced and after the payment was made, my car could not be located. It was very disturbing because I had no plans to be there longer than the allotted time. After researching the service department found out my car had been taken to a contract mechanic. They took care of a rental so they could make sure everything was in place; however, it was still an inconvenience. I had to go back to pick up my car which is on the totally opposite side of town. I feel that I could have been compensated more but I was glad to have a very detailed car and a full tank of gas before leaving. I feel good now knowing I will have only 2 people only that will help me so this will not happen in the future.

I am in the service business and needed to add a new service van. My demands are great and am sure what I needed . Chris Bennett worked tirelessly to find me a 1 ton high top van with a V-8 . Chris went above and beyond the call of duty and found me the van I needed and then worked to get me the correct shelf kit and ladder rack I need.It is no wonder that Chris Bennett is the man to go to in the USA when you need a work truck or van. He is the best and hardest working truck man I have ever dealt with!

Jonski Juvall, John Bradley and Jon Jon are totally awesome!! They were nice and polite, and very easy to talk to. They made me feel good about my Nissan Rogue selection. The color is Fabulous!! Dallas Cowboys Blue!!!!! Thank You so much for your kindness and understanding. May Peace and Blessings be with each of you always!

PAUL IS MY FAVORITE SERVICE PERSON AT THE DEALERSHIP. IF HE’S THERE, I USUALLY REQUEST HIM, BECAUSE HIS CUSTOMER SERVICE IS EXCELLENT !!!

Loved my car that I purchased a few months ago, but I was promised to have my trade in bonus on my bank account instead of it being deducted from my car payments. I spoke to my financing agent, Darrell Polk, after recognizing this error and he was VERY rude and distasteful. He dismissed me and called me crazy and refused to give me insight on the issue and I was not even disrespectful. After being referred to several different people and wasting more than an hour there, David Timer took the time to chat with me about this issue. Although I didn’t get my issue resolved, I really appreciate that the rest of staff was not rude like Darrell Polk was. Beware of doing work with Darrell Polk, I really wish he didn’t make money off of my car purchase….

The best Nissan dealer at Houston, Joseph Mejia thank you so much because of your costumer service, you were very kind and helpful.

Came in and spoke with Armando and he was very helpful and answers all my questions . Great car buy experience!

Very great service! Mario was a big help! He answered all my questions and concerns! He got everything handled properly. He reached out timely

I liked one specific car that I saw online, called to check availability and I was told it was available. They scheduled an appointment and in about 20 MINUTES later I was at Central Houston Nissan to see the car as I work close. Surprisingly I was told the car was no longer available and had just been sold.I only lost my lunch time as fortunately work 20 minutes away.Seller told me that had similar cars (same model) in the same price range... so showed me and the price for the two similar they had was about 25% more.Frustrating!

Diana was an amazing sales person very nice and patient. Joel was also very helpful. Will definitely recommend them.

Christian listened to what my needs were and put together a package based on these things that exceeded my expectations. He was professional & personable at the same time. If you’re looking for a car, I strongly recommend asking for Christian. He did a great job helping me out and making this a smooth process.Thanks for going above and beyond to help me.

There was a lack of communication when I wanted updates on my car repair. I called the following day after being told that my car would be ready by 10AM yet when I said who my advisor was, the employee I spoke to dismissively said he wasn’t present and he did not provide me with any assistance until I got assertive. Once I arrived, I was then met with two employees who were not helpful and dismissively walked past me. Finally I met with an Alex, I believe his last name is Rodriguez, who came to my aid and efficiently serviced me. But overall, it was a not so pleasurable experience and I did not appreciate being not tended to not properly advised during my time there.

Zero stars. Drove for hours to look at a vehicle that was specially priced on-line and we were told that they couldnt sell it to us. So we asked why they are advertising it for sale. Of course, lies! Told the sales lady to lose my number and would post a bad review on every website possible. DONT WASTE YOUR TIME OR MONEY HERE!!!

I bought a 2019 Nissan Frontier and had a great experience. I would highly recommend Jose Ayala!

I try to leave constructive reviews. I came to get my oil changed and have them look at the other important things/ maintenance needs. This place needs more people to help.. and or to take care of their employees better. They are the face of the company. Not friendly. Poor communication. The checks they do on your car is based off the date it was changed not actually looking at the quality of the spark plugs for example. They recommended I change things that have just been changed elsewhere. I feel I CANT TRUST what they say I need on top of excessive wait times early in the morning. NOT somewhere I recommend. I was clearly not pleased with my services but no one seemed to care to even have a convo with me about my car or the customer service experience I had. The link I received had things I dont understand well…how bad is “3/32” tire tread for example. My service person just sent link and I was supposed to know this info. No one ever discussed anything with me, and then when I asked an eta, it was my fault I had not signed the link. Meanwhile I guess I would have sat here for another few hours. . Poor service.Sorry Nissan Central. You need work.

Great team of professional there to assist you in buying a car I worked with Chris Gates, he was very knowledgeable, accommodating and willing to go the extra mile to close the deal.

I should have known better after reading other reviews - these guys are basic scammers. They pulled a classic bait & switch, just as so many others posted. I confirmed several times that the vehicle was available, expressed my concerns about other reviews I’d read about these sales tactics, and was reassured that the vehicle was there, in stock, and available. Of course we arrive (myself, my daughter who was super eager for her first car-buying birthday experience, and my husband who took off work), and the car isn’t available - “it must have just come under contract - can we show you other similar cars?” In the last hour. Right. Waste of time, but I guess it was a blessing in disguise - definitely don’t want to do business with a group like this.

I set an appointment. No one acknowledged me or said anything to me for the first 15 minutes that I was there. Workers just walked past and 2 ignored me when I asked for help. When I finally found a responsive person and asked about my appointment and was told that everyone was at lunch and would have to wait for 30 minutes. So essentially,I set an appointment to not have my car even pulled into the garage for 45 minutes after the appointed time. No thank, I will take my money elsewhere.

Enjoyed my experience with Mr. Yibran in June. He was very professional and provided great customer service. Keep it up!

Bait and switch sums it all up. Steer clear of Nissan Central. I learned a lesson here. If the deal seems too good to be true...keep shopping. I called about a car advertised by Nissan Central with very low miles at a very low price. They said there were setting up a VIP appointment for me with their manager who would be very excited to meet me. They promised to have the advertised vehicle ready for me when I arrived along with a few less expensive options. The sent me a confirmation text directing me to ask for Melissa when I arrived. I arrived at my scheduled time. A sales person greeted me, but knew nothing about my appointment or the vehicle that I came to see. He said Melissa was busy in the back making phone calls. They pulled the keys to a different vehicle than the one I came to see. The manager eventually got involved. They could not produce the advertised vehicle that I made an appointment to see. I called him on the BAIT & SWITCH tactic. I told him it was bad business as I walked out. The manager came outside to confront me as I was getting in my truck to leave. I told him that this behavior was very unprofessional. He flailed in anger...spit on the ground and stormed back inside. No integrity or professionalism with this dealership and it’s staff.

Mr. Joel sold me a car today, he is very professional he provided me with a great service.. I will definitely will recommend him to all my family and friends. Thank you!

Amazing! Armando T. helped us purchase my very first car, he was very professional and helpful with the entire process. Would HIGHLY Recommend!

Jose Ayala is a great salesman he put his all into getting this deal done. He didnt stop until it was done. I will refer all my family and friends.

TERRIBLE SERVICE! Do not take your vehicle here! Took them over 3 hours for an oil change! When the service man told me it would be 2 hours, I thought that was a long time but after sitting in the waiting room for over 2 1/2 hours to find out they had not even touched my vehicle, this is unacceptable and poor service! A simple oil change should not take so long. Bob, the service manager could only say “you’re right, sorry”. Unacceptable!

Christian Jones is a great guy I plan on coming again and purchasing another car from him

I wish I could NO STARS. This dealership is the absolute worst. DO NOT PURCHASE A PRE-OWNED VEHICLE. The service is TERRIBLE. They are unorganized and completely unprofessional. I rarely ever write reviews but this has been the worst experience ever. I purchased a 2020 Mercedes. They tried to up the price and didnt realize that I already saw the price on the website. They promised a particular interest rate but then had a higher rate when I went to sign the papers. They never gave me the second key to my vehicle, although I have the key tag that says 1 of 2 and they promised they would give it to me but never did. Now they are saying its my loss. My paper tags expired. I called numerous times to see if my tags were in. No response. Finally they blame the government and give me more paper tags. Someone just dropped the ball and they refuse to take responsibility. I shouldve purchased at the Mercedes dealership and never bought from a third party dealer. I will NEVER go back to Central Houston Nissan. Its a complete embarrassment to the car industry. It was so bad that even my car salesman quit because he was embarrassed of how I was treated. DONT BUY FROM HERE. AWFUL!