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Splash Hand Car Wash
8730 Westheimer Rd, Houston, TX 77063, United States
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Splash Hand Car Wash

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An
Review №1

Been here twice already and they have the best pricing and service you can find! Everyone also was masked up and working hard. Thanks to everyone!

Lu
Review №2

They did a good job of cleaning my car. I usually wash my car but with school and work I’m always super busy. They offer a comfortable waiting area so you can sit and read or watch them finish cleaning your car. I opted for a basic wash $18 and would say it’s money well spent.

Je
Review №3

Not only does the final service blow away the competition, these guys are honest, professional, and crystal clear in managing customer expectations. There is always a wait and thats because its worth it. I usually grin and bear the 1 hr minimum but this week, I really needed excellent service and fast. They not only nailed it but they found my long-lost ring. Thanks, Splash Westheimer!

Fr
Review №4

BEST CAR WASH IN TOWN! I own a 14 Ford Mustang GT and used to take it to other car washes that are automated and I STOPPED due to always finding terrible scratches on parts of my ride! Here at Splash they hand wash your vehicles professionally fast, in a caring manner! In n out quick ! Thanks Splash ! (:

Kr
Review №5

I understand a basic wash is just that, but my steering Wheel, the center console and the driver door had not even been touched. Still visible crumbs. My car also had random scratches EVERYWHERE! For them to not have even cleaned anything they did steal a couple quarters and my perfume. For $20 (the site still says $18) I at least expected them to remove obvious crumbs and polish ALL rims and not jus three of them. NEVER AGAIN. I believe they do a terrible job on purpose, so the next time you come you get a pricier package . I’m not giving them any second chances .

Ta
Review №6

I washed my car today and it was really bad the didn’t even touch the doors from inside

Wa
Review №7

Three thumbs up! (Had to borrow one). I had my sisters car waxed and detailed as a birthday present, and they did an excellent job. The car looked brand new. The crew was very polite and professional, and she couldnt have been more pleased. Highly recommend!

Tr
Review №8

Always satisfied there. These guys do an amazing job!!

Da
Review №9

Was my first time there. I paid $12.00 for the express gold wash. It was suppose to polish the tires. Looked like the left front tire was the only one that got done. Used the vacuums and scanned the receipt bar code to activate the vacuum. First of all, it took me a couple of minutes to figure out how to remove the nozzle. Once I got the nozzle out, the vacuum worked great. I think it’s a waste of money to have to pay for air freshener, carpet shampooing, and tire polisher. Why pay $12.00 or even $18.00 for a wash, when it should automatically be included in the price? Isn’t that why they have a full service side?For me, the car wash is a rip off. It did clean my car though.

Na
Review №10

Good washGreat waxCleaned inside and out.Worth $70If they were closer. Id be back all the time.Unfortunately they are hour and half away.

Am
Review №11

This place is closed. Drove up today to get my car washed and there’s a fence all around the property. No updates so far.

Cl
Review №12

Only place I get my car washed! They always do such a great job. Staff is always willing to accommodate anything I ask, defy recommend getting your car washed here. Forever customer!!

Sa
Review №13

Was scammed here... payed $220 for a detail service came back 2 an a half hours later to find multi missing spots- hard water spot on glass never been removed nor anyone maid an attempt to remove those... the inside of the front windshield rear and side glass was only wiped down not cleanedCareful paying for more than a basic wash

Ye
Review №14

I love this place. Everyone is so nice every time I go and they do an amazing job with my car. I recommend them to my family and friends all the time. 10/10 recommend!

Tr
Review №15

Nice hard working people. Did a great job.

Kh
Review №16

They clean it pretty good, usually 2 to 5 propel working on a car, they done it very quick. Its kinda expensive thought, but hey you wont clean it every day

Jo
Review №17

Best handwash in town. I have a larger truck which is a little hard to wash these guys always do a great job.

We
Review №18

Amazing service! The wash is always quick and the car comes out looking like it’s fresh from the show room floor. You can’t find another place that’s as detailed and through as Splash Hand Wash.

Sh
Review №19

Whenever Im in Houston and I dont feel like or dont have time to was my car, they do a great job with hand wash for about $20. Id done some slight offloading last week and after they washed it there were no signs that Id done more than city driving in good weather.

Vi
Review №20

Quality hand wash at a great price. The staff drying the vehicles does a much better job than other car washes. No water run offs from the side view mirrors or trunk when you drive off.

Fa
Review №21

I used to bring my SUV here for car wash and detail with no problems. The last time I brought it for (deluxe detailing), they looked at it and they gave me the regular price $150 because my car has no hard staines or stubborn dirt in it. No pets or kids so it was fairly average work.When they finished, my gloves compartment wasn’t cleaned at all, so I nicely asked for a towel to clean it myself, they apologized and cleaned it for me. Then, I noticed dark shades on my driver’s seat, and they said it’s just wet and it will dry out. When it did, it looked stained and dirty as shown in the picture I posted in the photos section here. The staff is friendly, but I’m reviewing the result that I got.

Ou
Review №22

Good and friendly staff and fast service .

Ak
Review №23

Amazing car wash!!! This place is the best hand car wash I have been to. The guy at the window is so so nice and the guys are amazing at making your car look like new. They really spend time on your car and ensure you are satisfied. The guy at the window is so friendly and very customer service oriented. I worked retail for many years so I know how it feels to be treated professionally and respectfully and this is the place. I have to say the guy at the window went over and beyond to thank us for coming by and getting our car washed. This is the best car wash in Houston visit it and you will definitely not be disappointed. It takes a lot for me to take the time and write this review but you can believe that I mean every word I write. This is a God sent place and the staff is amazing. You will never find a better place in Houston!!!

R
Review №24

Have been coming here for years and have been happy, until today. I have an 2017 escape which is based on the fusion chassis. It is considered a compact crossover, not an SUV. The gentleman behind the counter, whom I could barely understand,charged me full size SUV and truck prices. I am currently looking for another car wash. I felt that I was strong armed here. Perhaps the gentleman at the counter should learn what a class of vehicles he is working with, right after he learns proper English.

Su
Review №25

Most the time the wash is real good. I had to reduce 1 star because they need maintain the consistency in doing good job. I have been recommending my friends too. I was not that satisfied with my most recent visit.

Se
Review №26

Been coming here for years. Its very convenient location for me. The sevices they provide are decent.

Mi
Review №27

I’ve been using Splash as my “GO TO” car wash/detail for over 5 years. They always do an amazing job for a VERY reasonable price. Staff is always friendly and do great work no matter how busy they are. I moved a year ago but still make the 20+ minute drive from Missouri City when I need my “baby” cleaned up again. Today I went early and it was slow so I got a chance to talk more with Johnny who is very funny and always personable and in a good mood! My car was looking rough n the guys got it looking like new! If your looking for great service at a great price (and done with a smile) I definitely recommend the team at Splash! Thanks y’all!

Ne
Review №28

In & out within 15-20minutes. Got me clean inside and out & shined up like new

ca
Review №29

I used this place several times and paid 50.00 to get my van cleaned. I drove 45 minutes since I dont work in that area anymore. they refused to honer the same price and asked for 120.00. obviously I refused to pay that amount.

Ch
Review №30

Ive been twice now and would not hesitate to go again. Both times, I got a wash and wax package at a very reasonable price, and my car was beautiful when she left. Above my expectations. The guy in the window was very helpful both times with letting me know the packages and specials available. (Wednesdays they offer a discount on waxing, btw.) I prefer to go during lite traffic times (early afternoon on weekdays), so maybe this is why my car has received such great attention? Regardless, I have nothing negative to say about Splash...except maybe that they could have a better sign out front. It can be easy to miss.

Br
Review №31

Always the best place to take my car for washes

Ja
Review №32

Great work and great prices! Nothing like a hand washed and detailed car.

An
Review №33

Absolutely THE best case wash I have had the n Houston!!

Ca
Review №34

Ive been coming to this place for years. They do an excellent job and they are fast! Owner usually on site. Good guy!

Ra
Review №35

Definitely this is a place that I would recommend anytime. The service was great, the cleaning of the car was on point and the waiting time was not that long. It was my first time coming to this place and I will definitely stay as a client here.

Sa
Review №36

Went here before a few months ago and they did a great job. I went today and they didnt do such a good job. When my car was pulled out there was still tree sap on windows and the body of the car, rugs werent vacuumed very well, and windshield was streaked. I feel like for what I paid I was robbed. I will not be returning.

Ka
Review №37

I came here last week before guests came into town, so of course my car had to look like I actually take care of it all of the time. I came to Splash and got the Executive for $30 and asked them to pay special attention to the dog hair in the back seat. Well, I will say, their team paid attention not just that, but to every inch of my car, inside and out! All of the dog hair was gone, my dash and fixtures were all wiped down and shiny and the exterior was spotless and hand dried. They will definitely get my business in the future!

It
Review №38

Very good and fast service.. and the price you cannot beat anywhere else.. 😌

Ed
Review №39

I only wish there was one closer to my home. They do a great job and they do it quickly for a very reasonable fee. I recommend Splash without hesitation.

Ch
Review №40

Was not able to get the detailing done that I wanted - didnt realize that a car detailing place would decline work. They didnt get all the leaves/pollen off the car (mainly under the hood next to the wipers), but was otherwise a reasonable basic wash. May try them again a little earlier in the day, but kinda consider this strike 1.

Je
Review №41

Pricey, but they do a decent job. My car was really dirty, so I was ok with it being less than spotless for $35. If your car only has light dirt, it might not be a good value

Da
Review №42

Expertly done at a cost that was less then I expected!I went in to get a basic clean for my car. I just bought my car the the week before. When they were done, they had cleaned it better then the dealership that sold me the car. The wait time was also less then I was thinking it would be. I felt like I sat down and then I was being called over to pick up my car. The only mistake that was made was one that I made myself! Being my first time there, I kinda wondered the lot before parking and going inside to ask. If I provided them a laugh at my expense then Im happy with that, because they gave me an excellent service.

Cl
Review №43

I requested their basic package for my truck; the entire team finished in less than 15 minutes! Excellent work! I will definitely be a returning customer.

Jo
Review №44

I always get a good job with this Hand Car Wash a friend recommended them been going ever since

An
Review №45

Excellent service. Worth every cent. Manager walks around the car to make sure its up to expectation. Highly recommended.

Ol
Review №46

5 stars customer service!!! The manager went above and beyond to make sure I was satisfied with a super clean car. Thank you.

Sh
Review №47

The price is too high. They tell you its $18 for a basic wash ( vacuum the inside, wipe the dash ONLY, wash the car and armorall the tires). The next price up for a car is $35 and its every thing I mentioned above plus the wipe the door panel and middle of the console in the car. $17 more to wipe not polish nor shine the panels & console.... So really a BASIC CAR WASH IS $35.....

Ca
Review №48

My first time here. Like the fact that they hand wash your car. Uber drivers get $5 so that a plus for me!

Ri
Review №49

Great customer service, and do great work. I am recommending these guys to all my friends and family. I am more than happy.

Ry
Review №50

I looked this place up and thought this place cannot be that bad, so I got the $18 dollar wash.I got the equivalent of a bucket of water thrown on my car and a lazy dry off with water streaks on my car. There is still dirt smudges over the bulk of the car.Spend your money elsewhere, I wish I could rate this a 0 because of not only the time and money waste, I have to rewash the car somewhere else.

Ma
Review №51

Cheapest hand car wash Ive been to. The owner asks for your needs and suggests the best wash. My cars are always thoroughly cleaned.

la
Review №52

I travel from EADO to get the best car wash in Houston!!!! Johnny creates a welcoming environment for each person he encounters! It’s totally worth the drive!

Ai
Review №53

Paid $100 and waited 1.5hours because i wanted a really clean car and it was awful. The back area was not cleaned at all. the vacuum job was mediocre at best. windows were dirty.. .ive gotten way better car washes for much much less.

Ca
Review №54

Very good interior detail but they did not remove the wax from the outside of my car. Now it looks kind of funny. Will come back for the interior though, best I have had.

Bi
Review №55

This is the best car wash. I always prefer going here for car wash as they take good care in cleaning the car. Anyday better than machine car wash.

Ma
Review №56

I must tell you they did a great job. I have paid way more for a carwash of this quality. The basic package took about 15 mins and they paid extreme attention to details. In addition, when I asked for something to be touched, there were no complaints. Definitely coming back! The best part: no machines, all by hands!

Je
Review №57

Didnt answer phone

De
Review №58

I was absolutely disappointed by the service. I have a $19.99 subscription service at Mister Car Wash and I went to Splash so that I can get a proper wash. I paid $60 for the executive wash and wax and by the time it was done, It no way near clean. I pointed out couple of things and the staff was ready to clean that spot and finally when they gave the keys, I opened the trunk and it was never touched. By then I decided to give up. They cleaned the trunk and I took the keys and left. I have pictures to show what I was talking.The buffing of wax was very uneven. I have a black car and it shows if wax is uneven.My point is when someone spent $60 on car wash, please at least wash it properly. My wheel arches were never touched. And they just ran the vacuum over the carpet. Not even a wipe down.I wont go back there.

An
Review №59

Im editing this review again because I saw the incorrect response. First, I never retracted any statement. My edit was to update his regarding our conversation. I continue to believe my charger was in fact stolen. Further, despite his mentioning that he would refund a portion of my payment, this is the FIRST time he has ever said that, despite me indicating in person I should receive a refund. Its what...8 maybe 9 months later? He had my cellphone number to reach me when he wanted to beg me to remove the negative review, but NEVER once offered a refund. He couldnt use my cell phone number to inform me that he would refund me? He is full of it! He is trying to save face now back claiming I retracted my statement (which I clearly didnt) and claiming he would offer a refund. When I complained he acted like there was nothing he could do. Incredible! After reading his response this just renews my campaign of never supporting this company again. Fortunately, I have all of our interactions in person following my charger going missing recorded on voice memo and the damaging phone call is recorded as well (thanks to Audacity and speaker phone). I wasnt about to trust them without recording audio after something shady like that.EDITED REVIEW: I just received a call, Im not sure what his position is. I was surprised to hear from him but he asked me repeatedly to edit this review because my charger (that I informed him was likely stolen, considering the strange events) had been returned and he is adamant that none of his employees did anything wrong. Despite him beginning the conversation cordially, I had to tell him repeatedly not to raise his voice at me. Prior to receiving my charger back, I texted him how unacceptable it was for that to happen and that I would be up there the next day to retrieve my belongings,and me calling him to have it returned...I understand he wants to stand up for his employees. And I commend that because Im sure they are generally good people. In several previous conversations he refused to admit how fishy the incident was considering that the other items in my car (ankle weights) were returned and the only thing missing was something in constant demand...a car charger. Further, he informed me that it was hidden under something at the car wash...I dont imagine that if it as stolen that any employee would actually hide it in their own clothing or on their person...especially if they think someone might potentially come back for it. Nevertheless, it is what it is...I disregarded the issue weeks ago. Bottom line: According to the him, company policy is to put ALL items into one bag and thats what always happens (according to him) but for some reason it didnt happen on this day and my charger ended up hidden under something at the car wash (according to him). Both the ankle weights and the charger were small enough to go into one bag. So yes, I have my charger back. As requested, the review had been edited to indicate this. Ill leave it at that. See below.I would still give 0 stars if I could. The car was filthy (with photographic evidence. I only went to this business because many people from my job go there. I was just happy I could get in on such a busy day and actually tipped before service. I paid a total of 127.00. The car looked clean and I was initially very happy but then I noticed my steering wheel was still dirty. I got some wipes to clean it off and after using 5 wipes it was clear the steering wheel was covered with dirt. Upon further inspection the vacuum job wasnt done very well AND my car charger was missing from my vehicle. Granted, there is a sign that says that they are not responsible for items left in the car.. I left a message for the manager to inform him of my charger missing and thats going to set me back ANOTHER $30. I have photographic evidence of the terrible job they did. So not only did I tip in advance (in good faith), but my car was still incredibly dirty, poorly vacuumed. Again, Im glad to have my charger back.

Do
Review №60

Nice environment. Employees work hard and do good work. Even take small special requests such as vacuuming leaves from underneath the hood.

Br
Review №61

Took my car for a hand wash

Am
Review №62

Booked a car wash for $75 but instead the work was not worth of $20 too. Never expected so bad work. Not for me again, instead better do it yourself.

Kh
Review №63

For the $90 wash, it wasnt value for money given there were nooks and corners (e.g. interior door) not cleaned at all whereas some of the other carwash places would pay attention to these and clean them (attention to detail lacking). Also, the car doesnt shine after the entire wash/wax/etc. as much as after being washed at some other places for the same price. Rear window was stained after the whole wash/etc. The whole wash/wax/etc. was completed too fast, too.

T
Review №64

Horrible spotty service

Me
Review №65

$20 and they didnt clean out my cupholders or dash. Will never be back

Jo
Review №66

They left my car shiny and looking new for just $18.00 definitely returning back

Jo
Review №67

They did a great job on my car...

Ca
Review №68

They do excellent work and I’ve never been disappointed.

BE
Review №69

The guys here are amazing they do everything by hand theyre very delicate and goal-oriented they make sure to take care of everything in the car from every angle and they have a checklist to make sure everything is taken care of you just love them

Ja
Review №70

Very good hand wash and clean. Way better than the automated car washes and not alot more after all of their add ons

Fe
Review №71

Fast service and nice features on the vacuum equipment. Only problem is some of them dont always work.

Ja
Review №72

I had my car washed here and it came back with white scratches on my black cars trunk. The employee who was handling the desk or kiosk or whatever that thing is made it seem like it wasnt a big deal and tried to push it off. He claimed that no one wore any rings or anything for the scratches but I Know that they werent there because I put important stuff from my car into my trunk so that they didnt have to move it. He got my name and number on a sticky note, mumbled something under his breath about someone calling me in 48 hrs which I know will never happen. Dont go here unless u want ppl who dont care, will shirk blame and not take responsibility for their rude young incompetent staff.Oh and also, no one came with any solution and my car wasnt cleaned. More like splashed with some water and wiped down. Its not even lean. There still dirt,wet spots and grime on my car. Not even worth 10 dollars

Sy
Review №73

Excellent customer service from Manager Johnny, Asst Cruz and their hardworking team. Immaculate work for a very decent price!

Ja
Review №74

They always do a great job!

Ad
Review №75

My favorite car wash spot. Super friendly staff, reasonable pricing, and I leave with a super clean car.

Ja
Review №76

Very pleased with the service that I received

Tr
Review №77

Manager is very nice and cool. Do a good job on my 🚗

Ma
Review №78

Súper friendly staff and they do a very good job!

Va
Review №79

Good service

Sa
Review №80

Excellent car wash best around so far machine even wipes your car in the end

Ro
Review №81

I frequently visit this place and never have a problem but today they washed my car and left bird feces on the car. Not acceptable!!!

H
Review №82

Mediocre service really paid 18.00 dollars for car wash at least they can do is do a good job on what they do.. Pissed poor job on getting my windows. And they expect a tip???

Mu
Review №83

I brought a camry in from auction and was sitting in a body shop for 10 months, without any doors on the car, so imagine the dust. I bought the $137.00 interior deatail, it took about 4hrs and was offered a ride to home to wait for them to finisg the car, after four hours you could not tell the difference between a brand new car and mine . Thanks a lot for a wonderful experience.

Se
Review №84

This place is amazing. Great customer service, friendly staff, reasonable prices. I came because of the reviews, and Splash lived up to the expectations. They threw in a free rubber mat cleaning ($2 service) and a complimentary wash card for my next visit (I have an excuse to have my husband clean his car now!).

كش
Review №85

Today they did a great job washing and detailing my car .. Recommended

Da
Review №86

Extremely friendly people! Did a really good job cleaning my 07 nissan sentra!

Ka
Review №87

Friendly and efficient. Reasonable prices.

TH
Review №88

It was fast and affordable

Br
Review №89

Offering $5 off for Uber drivers!

ra
Review №90

Extremely detailed and kind! Hard workers and I highly recommend!!!

Sk
Review №91

Well worth the price. They pay the same amount of attention to detail as you would find in the detailers you would pay over 200 for.

As
Review №92

The guy at the front is very nice and helpful

Al
Review №93

The owner acts like bored or tired of people the only thing worth trying this place are hard working mexicans theres no difference in the normal wash and the upgrade one but the money

Ma
Review №94

First time here and I really like it!

Ha
Review №95

Lok but not eorth the money.

Da
Review №96

Usually is great everytime I come but been getting sloppy but today was the worst they didnt take care of my car

Le
Review №97

Friendly staff. Reasonable prices and fast.

Ta
Review №98

Took twice as long as usual for a basic wash, even though it wasnt busy

Ja
Review №99

Fast, friendly, and they do a great job.

Br
Review №100

Damaged my vehicle.

Information
36 Photos
100 Comments
4.1 Rating
  • Address:8730 Westheimer Rd, Houston, TX 77063, United States
  • Site:http://splashhandcarwash.net/
  • Phone:+1 713-266-9274
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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