This company is absolutely terrible. I’ve been trying for 5 weeks to get ahold of somebody to cancel my service. They do a terrible job of cleaning but are even worse at responding to their customers. Each time I’ve gotten someone on the phone I’m told that the manager will give me a call when they “get out of their meeting”. I’ll wait a week for no call.

Worst experience ever! From the subpar cleaning down to the payment system. This company is a complete sham. The cleaning team assigned to my space stay for 10-15min max and barley touch anything. I have made it very clear that there is one room that needs to be well dusted every time and they STILL never do it!

I have my own business with Coverall of Houston. I enjoy being able to make my own work schedule and working after hours, I work for myself. This business is a no brainier, you do the work and when youre ready to hire someone you will know what to expect from your employees.( not have to punch a clock )

Im a business owner, Coverall helped me get there.

Coverall started out okay but I honestly was never satisfied with their cleaning. Since they contract out the cleaning services to a third party service service, it is really difficult to get accountability from them.I have had so many bad experience from them that I decide to cancel with them once and for all. My floors always had streak marks; they never used the right cleaning material; all surfaces werent thoroughly dusted. They constantly left the lights on after cleaningWhen you do have a complaint, no one will follow up with you. Please avoid this company at all costs. Go with another cleaning company even if it means you are paying a little bit more.

Proud to be part of a company that Entrepreneur Magazine named top commercial cleaning franchise brand! Management and employees work hard to see the Franchise Owners succeed, and the customers are happy. Top-notch operation!

The product and service seemed to be a good thing for local businesses and good potential franchise opportunity. However their reviews are horrible and the management team is more concerned with their company culture then their success. If your cells raps are doing well you will have a positive work environment dont let your past experience shape your future.

The ultimate in sanitation. I can depend on them to have my office tip-top- definitely lined up with my expectations! Franchise owner was great

Im going to miss the staff Bruce Solf best boss ever the sales deparment and field consult great team hopefully i get re hire soon . thank you for make me feel like home i learn so much from all

Phenomenal company that provides a great opportunity for people to own their personal business. Awesome 12 session training to help franchise owners to be successful. The Core Four, health based cleaning system separates Coverall for all the rest!!! GREAT COMPANY!!!

Worst cleaning service weve had. Please dont use them!! They dont clean properly. Floors were not properly cleaned, light fixtures still had cobwebs in them. One time they left my key in the door without locking up. Just a disaster service. Please dont sign a contract with them, because they try to make it very difficult for you to cancel with them. Richard and Bruce do not return calls, and are very unprofessional. They dont even deserve a one star!!

The BEST Franchised Owner based business out there. VERY thorough training for Health Based cleaning system. Great place to be for employees and Franchise Owners. Tons of support.

The office staff are very helpful and professional. The field staff are courteous and informative. Since Coverall sells franchise opportunities to potential business owners, I can not speak of the cleaning services, since it is the actual franchise owners (not subcontractors) that do the cleaning, not Coverall.

Great place Bruce is the best.

Coverall is a great place to work. Its great knowing that our Core 4 System stands a part from all other cleaning companies.

We hired Coverall in January 2017 because we were having issues with our past cleaning company. Coverall initially came in and did a great job for about a week. After the first week the building was never cleaned properly. They would drag the garbage bags across the building as the fluids leaked all over the floor. I would get here in the mornings and see the lines all through the hallway. We would label things as trash and they wouldnt take it out. It sat there for days!!!!! We scheduled them to clean Mon-Fri and they would leave the building dirty Friday, Saturday and come clean Sunday night!!! Causing ants and bugs in the building. The cleaning crew would lock themselves out of the building at least twice a week and I would have to leave home to let them in. They also used chemicals that made all the metal in the bathroom corrode. They never replaced tissue paper, paper towels, or the soap in our soap dispenser which was all apart of our contract!! We were paying them $2,100 to do nothing!!! They would charge us for carpet cleaning that was never done! I could go on and on!!!!!!!!!!!!! I wouldnt recommend this company to anyone! They do not take any responsibility. Also, they wouldnt accept our termination letter that was sent twice leaving us stuck with them for another month! We ended up paying them but informed them we no longer wanted their services!

Coverall provides health Based Cleaning services to businesses and commercial locations. They use medical grade equipment and chemicals to ensure a quality clean with the healthiest possible environment. Being a business that promoted and develops franchises, they really know how to help small businesses succeed.

This company says it specializes in cleaning medical facilities, but they are the worst ever. Our medical practice has never been so dirty and unattended until we switched to Coverall. More often than not the trash was not taken out consistently, floors rarely swept, vacuumed or mopped. . They were consistently in breech of their contract. Very unethical business practices. They are not even worth the one star!!!!

Appallingly Poor Service. Research all other options before contracting your janitorial service needs to this company. I have never experienced such unprofessional behavior in my life. The cleaning crew that purchases your janitorial contract basically has no obligation to deliver the services promised. The Sales person has no liability and the Field Supervisor is not a supervisor of anyone. The first crew blatantly lied about cleaning the building, when it obviously had not been touched. When I challenged him about the cleaning, he became verbally threatening. Security measures had to be taken to eliminate his access to our building. A second franchise owner took over our account, and now Ive had our first no-show after hes had the contract for only a WEEK. I cannot get anyone to return phone calls. Save yourself the pain......do not hire Coverall Houston.

This place is so good..I didnt like the frozen drinks but I love the food

Do not use this company!! They hire a subcontractor and do the absolute worst job cleaning. We have been thru 3 different people and when I finally said enough is enough and fired them, I am now going on 3 weeks without getting my key back. Do yourself a favor and call anyone else!!

In all my years in outside sales, I never have gotten the amount of referrals that I do with Coverall. When I call on a customer that already uses our service, invariably the feedback I get is very positive!

Best service by far..

If you are business minded and would like to see your business start and succeed Coverall is for you.

Wonderful company!!!

WORST SERVICE EVER!!!! THEY ARE HORRIBLE!!!!! NO HELP AND I DOUBT THEY EVEN CLEANED THE FACILITIES! IF I COULD GIVE THEM NO STARS I WOULD. I WOULDNT RECOMMEND THEM TO MY WORST ENEMY!!!

My parents did the franchise it was a HORRIBLE experience unfortunate my parents don’t read English and because of that my parents got the the wrong end of the stick there was so much miscommunication ...unfortunate the were robbed $10,000 dollars from this people it was a huge mistake ! And this company take advantage of that treated like trash did not take them serious at all they use to have some many locations ask your self why they only have one weird 🤔🤔🤔 Coincidence 🤔🤔🤔 ????? I have the papers to prove it !!! They made my parents believe and dream they are horrible it’s the company fault !!! not the people that go clean because they say one thing the other say another how do you not expect for the people in the office not get mad if company just changes again n again what they are suppose to do ....instead of telling the company why were they not told by the people in the office they could leave a note n say please do this this and that instead the company hey don’t want you n the company just gives them a list on what to do not from people at the office themselves !!

Horrible Company, we as so called franchise owners/sub contractors get screwed the worts so people DO NOT start a franchise with them trust me, cover all makes all the money not you, they over sell the service to the office manager, then tell us to do little because the pay sucks then client obviously complains then subcontractor gets fired and coverall puts another contractor in and also sells them the account and the only one that wins is coverall both contractors and clients get the short end of the stick and coverall continues to get paid either way.

Good janitorial service

Im the Center Director with Champions Learning Academy, a faith based preschool in Houston, TX. The cleaning is sub par, the employees clean counters with bathroom rags as I watched them via camera and the customer service is horrible!

Horrible service, look elsewhere for top quality cleaning because this isnt it.

Great customer service

Good

Wont recommend at all....

Too far