After visiting a few chain automotive shops. Excel Automotive Technology was highly recommend by a friend. I feel that Mr Jay has always been honest in my dealings with him. I have never had any problems with the work thats been done on my vehicle at Excel . And its been done in a timely manner. They dont wear masks at this location, nor is it mandated. However, they have installed shields at the service desk. The proprietor and staff are very professional, honest and respectful people and its reflective in their customers loyalty!
Overall super excellent service. Jay worked on my Lexus and properly informed me of any repairs that may needed to be done & what the cost would be. He ended up fixing my issue for a low cost & gave me some time to drive the car & bring it back if any issues still persisted. This is coming from a real customer from Excel Automotive I would recommend this place to any one needing service/maintenance from small to big & complicated jobs. Nice, clean & organized shop as well with lots of space. Thanks Jay!
I have been going to Jay for car repairs and maintenance for 4 years. He has done two major repairs after car crashes and has also does our oil changes and regular service. Every repair and service has been done perfectly and the prices are very reasonable. Jay is very honest and is happy to talk to you through all aspects of the repair. Martha is super responsive and the shop is easy to get a hold of via text or phone. I trust Jays recommendations and work and appreciate how stress free Jay and Martha make car maintenance and repairs.
Excel Automotive’s paint and body work is truly amazing!I first learned about Jay and his team at Excel through a previous job at a local mechanic shop. A customer needed body/paint work on his red Mitsubishi 3000GT that had damage to the front fender. My old boss said that when it came back you wouldn’t be able to tell where it had been touched.... he was right.After many years of insurance work on my daily drivers... by way of Houston drivers, it was finally time for me to bite the bullet and have an old project of mine painted. Having worked in the industry, I was well aware of the cost and time involved with quality paint. The results were better than I could have imagined.Excel remains to be a place I wouldn’t hesitate sending my mom knowing she won’t get the run around. Thank you!!
Great service in a timely manner. I take my truck their knowing that the maintenance will be done correctly and with high quality.
They are first and foremost very honest. Tell you exactly what you need to do. Second they are very professional and accurate. Perfect job. This place is clean and organized like a pharmacy and not like a shop 😉 pleasant and calm. Excellent service.
Jay is my hero. Our family has been using Excel for over 18 years. My daughter who is now 20 brought her car in after a shady Mazda dealer in New Braunfels quoted her 6k to rebuild her engine. We towed it down to Jays Excel and he fixed it (he found it was only a sensor issue) saving us 6k!! Thank goodness for his honesty and his professionalism. Hes a car genius as far as I am concerned. I will continue to promote this family owned business and Jays incredible skilled mechanics.
Amazing service! There’s way too many options out there, so for me trust is everything. Jay and his team are great at what they do, and above all else honest and up front with you. No surprises and very fair pricing. I will certainly be back for all my future needs.
I do not understand the mentality of the 3 one-star reviews because the majority of the reviewers gave 4-5 stars. Unless these people are expecting something for nothing. I took my car to Excel for the first time for two separate noises and a transmission fluid change. Being 75 yrs. old, Ive been through a few mechanics in my time - both the bad and very few good. Jay and his staff are one of the excellent! I was shocked at the cost - I was expecting to hand over my social security check. It was even less than he originally quoted me! And he found the very obscure noises my car had started making. I get a sense of caring about the customer first and foremost from Jay, the owner. Hes extremely reasonable and a very knowledgeable mechanic - charging a very just price. God bless him, he made my day! Do not hesitate to take your car(s) to him - hes worth it.
Been going here for years and they always get the work done right with no hassle.
Amazing Service!!! Jay and the team were able to repair my sons car quick so he could return to college. They communicate, great price, and honest... I’m a customer for life. Excel Automotive is my mechanic
Jay and his team are second to none. Ive gone to grungy independent shops and fancy dealerships, and this is the just-right best of both worlds. You get the one-on-one attention of the smaller business, but the quality, honesty and professionalism that honestly beats the dealership experience. I enjoyed the 90 minute wait for my maintenance utilizing their wifi to get some work done in their air conditioned office. Clean bathrooms, friendly staff, fair prices. Cant go wrong.
Jay is honest! Moving to a big city we were nervous about finding an honest mechanic and thankfully we have found one. He’s been our mechanic for a couple years now and we even live 30 minutes away now, but still take our cars in to see him.
Very honest and kind people work here and the will always treat you as if you were the only one there. I just love it here. Must go for any mechanical or body repair.
Literally the best mechanic I have ever used. I moved pretty far away in Houston and I still make the drive to come here. Everyone jokes about never finding a mechanic you can trust, but this place is the exception to the rule.
Great auto repair shop. Theyre very thorough and reliable.
Jay and his team made my service easy to understand, including pricing, and they were helpful to try to save my money while not giving me inferior products. They worked quickly and made the process painless. Very friendly staff.
Another Happy Customer!!!I have a 15-year white Mercedes with much needed external work. After the expert repairs done by Excel, my Mercedes looks 10 years younger. They detailed the exterior, touched up the rust spots, sanded the front headlights to remove the yellow coloring, and cleaned the interior. The staff were wonderful, professional, and efficient. They greeted me with a smile and I knew that I made the right decision by choosing this company. The price was reasonable and I truly appreciated it.
This was my first time taking my car to Excel Automotive and they did a fantastic job! I decided to stick around and wait for the work to be done, and was offered something to drink, along with the internet password. I jumped on my computer, and before I knew it, the work was already complete. It was much faster than I expected. Ive definitely found a great place for my familys vehicles.
This has to be one of the greatest if not the greatest experience I have ever had at a mechanic. Jays honesty, qnd expertise is very reassuring and he only sold/fixed what needed to be done, Absolutely fantastic service.
That was fast and feiendly. They just do more than expected. Very good place to take your car
Its hard to earn 5 stars from me! But they won me over. I like the front desk, I like the courtesy of all the employees, I like Jays honest assessment. Most mechanics just replace and charge. Jays shop actually can provide solutions that prove he is actually thinking of how to repair your car, not just replace parts. Very rare. Hes worked on about 1/2 dozen of my cars over the years. I wont go anywhere else.
I was first time in Excel for service on my Mercedes. The price was reasonable and the service was great.Thank you very much Jay and his staff for the first class service. I’m very satisfied, now my benz runs better, shifts smootherI will be back for the next time service.
Excellent service. Quick turnaround. Good prices, and did a good job explaining the necessary repairs. Highly recommend.
I took my Jeep to Jay and his team this past week for some body work. They were polite, honest and fast. Absolutely the best service I have ever received. I would highly recommend using them if you need work performed on your vehicle.
Great place to get car fixed
Great Friendly service,knowledgeable people and very fair prices.I would recommend Jay and his company without reservation.
Jay and Martha have provided me with quality, honest, and efficient service over the past few years I have sent my vehicles to him. Other than quality of work performed, I look for a shop that is upfront with regards to cost and nature of work performed, and I feel that Jay consistently provides that every time.
Best place in Galleria area to get your car fixed.
Yup, Jay and this place are just as great as they seem from the comments.
Jay is an excellent mechanical and even better business owner. He is honest, thorough, and a great communicator. If you want your vehicle to be in top shape, let Jay be your mechanical at Excel Automotive.
Had a great experience! I had a lot of work done to get car back to New since it was 7 yrs old (problem with car stalling, windshield replaced, TPS sensor, alignment, rear camera, brakes). I had a few things I had already priced at other shops. Excel beat all the prices. They fixed all my issues and even finished a day early. I will be coming here for any future car repairs. Staff was very friendly.
Prices are too high. They have no sort of good verbal communication.Would not recommend; Look around before deciding on this shop.
Honesty is the basis of my business, and I am fiercely loyal to establishments with the same value at heart. Jay is always a straight shooter, he will honestly tell me what I need to repair, what is just fine, and he often offers budget friendly alternatives.
Absolute honesty and integrity. Customer always put first. Clearly differentiates between things that are necessary for safety and other things that can be postponed. Finds cheaper parts when possible, especially when even the cheaper parts will far outlast an older car. Will be upset if Jay ever retires.
Excellent service, friendly and professional staff, honest and fair prices
Jay and his staff simply treat customers honestly & fairly. They provide service you can trust and rely on.
Always very kind and reasonable. 15 years of business with my family and its always been great.
Knowledgeable staff, fair prices, and honest owner. Hes a nice guy too!
I went to Excel to get my 2007 Chevrolet Tahoe serviced. The check Engine light was on. They gave me a phone call with the results and the cost to fix. I did some research and the description i got from Excel was exactly what my research yielded. I had some scheduling issues getting into the shop - but they worked with me to make everything work. A++++ 10/10 Would go back!
Jay and crew are super! Fair prices, reliable repair work, and courtesy for their customers make Excel Automotuve one of a kind.
I brought my BMW 128i to Excel for the first time last week, to replace the RDC unit and some work on back taillights. Jay and Excel quickly diagnosed the problem with water infiltration into the trunk area (RDC shorted out) and fixed it at the agreed, reasonable price. I was very impressed with Jay calling me to provide updates, and the integrity and level of customer service !Would recommend EXCEL to others without reservation !
Nice quick and perfect price and experience, will recommend it for anyone search for honest people.
Jay is awesome. They do great work, affordable and fast!!
Jay and the team are always knowledgeable, straightforward, and on time. Wouldnt take my truck/cars anywhere else.
The best most conscientious service, accompanied by honesty. Cant be beat.
This garage earned my business because of the way I was treated from the very first phone call. Unlike the first garage who wouldnt give me an estimate of the repairs I needed done, saying they would have to look at it first...un hunh....Excel gave me a quote over the phone. I had the parts I needed priced already on my own before I even called and that price was the same Excel quoted me on..... Complete with the estimate I received, they were spot on with the bill. I took my car into them at 12 minutes after 8 for the rear struts. About four to four and a half hours later I received a phone call that my car was finished. Excel took the time and answered several questions I had regarding future repairs, and I was even able to look at the old parts that came off. (I just wanted to see just HOW bad my old strut was leaking). Over the years I have always waited with my vehicle while something was being repaired, however Excel is just open M-F, not on the weekends, which didnt really coincide with my schedule. I still went there though because every review I read had nothing but positive things to say about the business. They will have me as a loyal customer from now on if it is something I cannot fix on my own. I highly recommend this garage if you want honesty integrity and professionalism!!
Owner and secretary very knowledgeable and helpful, good service!
Well i had called all around the shops,and everyone was giving me wishy washy pices,after i had specified i needed just to program de dash cluster,i called here and he was very clear on his price,very reasonable,i would defenetly bring, and recommend all my contacts to this place...
We took it in for for a sticking throttle body and instead of looking at it they wanted to replace oxygen sensor and the battery for $483. When we to take the car without getting any repair work done they charged us $52.50 to tell us what we already knew was wrong.
Honest and great service.
Friendly nice shop
Trustworthy mechanic, excellent service!
Too expensive, poor Customer service
Hate it
Fast, clear and to the point. Inspection cost $ 25.5.
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