This place is a scam!!! Be careful. They took my Ice maker in January and I never got it back. No answers, no nothing.

The first appt for my broken ice maker in my refrigerator was scheduled for 6:00 pm. But no call or text until 8:35 pm from Miriam stating there was a typo in my phone number and asked if we could re-schedule the following day. So we did. The repairman, Andre, called about 10 minutes before his arrival which was fine with me. He immediately determined that the ice maker was not broken, but that it was the water valve. He had the part on the truck and installed it in about 20 minutes. I don’t know for sure, but I feel the charge was probably comparable to other appliance companies. Andre was very professional and my ice maker is working again. I would recommend this company for home service for sure.

Technician did a great job. I would recommend them.

Stay away from this company!!!!! Everyone I dealt with from that company lied to me. Unfortunately I didnt find out until afterwards, but they lie right on their website. Their website says they are accredited by the Better Business Bureau, but if you look them up on the BBB website, it says this company is NOT BBB accredited, and they have been warned to stop advertising that on their website.I called this company to fix my dishwasher. I should have known something was wrong when they failed to show up at my house for the scheduled appointment TWICE! Both times, they failed to call me to tell me the technician was not going to show up. I had to call them. They told me the first technician was called away on some emergency, and the second technician had a flat tire. After setting up at third appointment with them, they promised the the technician would call me 30 minutes before they appointment so that I could be home to let him in. Of course, that guy shows up unannounced without calling me, and I had to drop what I was doing and race home to let him in. He spent less than a minute looking at my washer, and told me I needed a new control panel. He charged me the $65 service fee, and told me he would order the part and the company would call me within 3 business days to schedule the repair. After not hearing from the company for 3 business days, I called them. The lady that answered the phone said she would speak with the technician can call me back. After giving me multiple excuses about not being able to get a hold of the technician, two days later she finally called to tell me that the part finally came in, but it was damaged. When they called to order another one, it was suddenly on back order. She said they couldnt fix my dishwasher after all. They offered no apologies for wasting my time, but they were very eager to offer to sell me a new dishwasher and give me a great deal on the installation.This company is full of incompetent liars! Stay away!!!!! BTW, I ended up calling a different repair company who had no problems ordering the correct part, and told me it was not on back order.

Due to a lack of communication from a lady by the name of Miriam I had a real bad experience. The reason for using this company was to save the tax of my part...10 Bucs. This lady was very rude and unapologetic. What really set me off was the fact that she said she would call me back and never did. So after 40 minutes I finally had to call her. Im not going to spend my only day off of work waiting for a phone call! HER EXCUSE was she could not get through to the call center, just say you forgot about me because you were busy....dont lie to me. A few more words were said from both of us, I gave her some career advise then hung up. In this particular situation I should of waited until Monday, called Reliable Parts myself, and paid the extra 10 Bucs. I will not be dealing with this company in the near future. You guys might have better luck!

Fast and professional service.

I will not recommend it to anyone because it would be a pity. the technician they sent me was an educated boy but apparently he did not know how to fix my fridge. I paid $ 556 dollars and the fridge remained the same. Besides, he went twice with the wrong parts. I am still waiting for the problem to be solved or for my money to be returned. Not answered at all.

Professional and efficient customer service. I would definitely recommend their services. They also have quick call backs and personable agents.

Great all around appliance service company. Loved the fast response time and courtesy call.

Great experience with the technician. Smooth fix on my whirlpool fridge

Really helpful and nice. Very experienced and affordable.

Worst experience EVER. Please call anyone else for your own sake. No skill, missed appt, overpriced, unresponsive just as starters.

Great service!

Excellent repairs and service!