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Sams Limousine & Transportation, Inc.
9102 Westpark Dr, Houston, TX 77063, United States
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Sams Limousine & Transportation, Inc.

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Ju
Review №1

Sams limousine really provided an exceptional experience for my team and I. Being that I am a strong critic and can be somewhat difficult to impress I must admit that I am impressed. Very professional, on time and world class customer service. Even while in the middle of a pandemic the drivers and staff met our needs to perfection. The sanitation and cleanliness was was a strong 10 out of 10 which is like no other company that I have yet to experience. I love that the safety, comfort and well-being is top of their list. I will most certainly be using Sams services from here on out.

So
Review №2

At the beginning I wasn’t sure about choosing Sam’s Limousine since I read some scary reviews about not showing up or being on time. Honestly they were the ones with the best price, so I decided to take the “risk” . The driver, Carlos arrived around pick up area around 30 min before the set time, he called me to confirm if it was about to be a surprise or if he can just park in front of the location, he have also refilled some ice without me asking! Service and price was exceptional! Party bus was neat .. clean and in perfect conditions .. terms and conditions pretty clear!! No hidden fees and price was way lower compared to other Party bus rentals. Be like me and take the “risk” is worth it !!

Na
Review №3

I rented a Limo Bus for a 14 year old birthday party and it was superb. It was clean, great sound system for the partying teens, comfortable and spacious. We had Eddie drive us around Houston for photo ops and he was not only professional but so kind and courteous. I will 100% call Sam’s again for our rental needs. Thank y’all so much!!!

La
Review №4

I had the pleasure of attending a 60th Birthday Celebration weekend in the Hill Country which limo service was provided by Sams Limousine & Transportation. Our driver was Mr. Eddie whom was very professional, courteous, attentive and timely from pick up, while in the Hill Country and safely returning us back to Houston, TX. The Sprinter limo was roomy and very comfortable. I would recommend limo service provided by Sams Limo & Transportation as well as Mr. Eddie as a driver.

cr
Review №5

I’ve taken several wine tours with friends and have had a great time. The staff is so sweet and professional. The transportation is always in wonderful condition and super clean. This is definitely your go to place for top grade transportation. I would definitely recommend this company to anyone. Keep up the great job you’ve won this customer for life.

da
Review №6

I am an event planner and worked with Sams Limousine Transportation on August 14th, 2021. From sending the initial inquiry, to booking, to the day of the event, everything was smooth and very professional. Randy was the driver and he was very nice and accommodating! As a planner, I would definitely us them again- Highly Recommend!

Ia
Review №7

Sams Limousine & Transportation were fabulous to work with for our wedding day. My wife and I wanted to ensure our guests were able to enjoy our wedding responsibly, so we offered bus shuttles from the hotel to the venue. Our guests LOVED this. The shuttles were on time, clean, and had friendly drivers. What more could you ask for.We also used Sams for our get away vehicle. Our driver was friendly and took the time to get to know us. He also made sure we felt as comfortable as possible. Whether that was for our safety (COVID precautions followed and driving slowly so we made it to our hotel), the environment in the car (music and temperature of car), and our level of engagement with the driver (talking during drive or silence); he made sure the night was about us.I would 100% recommend Sams if you have any transportation needs!

Mi
Review №8

I recommend this company if you need a car, limo, or shuttle. Ive used their services for a group shuttle from Houston to Galveston. I also used them for a wedding. Great customer service. Extremely easy to book. Just call and they will provide the service of your choice with an email and instructions for payment.

Ir
Review №9

Amazing limo company! Great drivers, terrific customer service, very professional and on time. I have booked multiple trips with this company. From renting a bus for my whole entourage to renting a shuttle for a get together. Definitely will continue using this company for more upcoming events. Highly recommend!

De
Review №10

Jonathan was the most friendliest, attentive person that Ive met. He made the trip with the girls so enjoyable. They took to him like he was part of the team family.Wonderful job hope to see you again soon...

Dr
Review №11

My driver was Jonathan. Johnathan was very courteous and professional driver. He went above and beyond to make us feel comfortable. I would highly recommend this service. The total experience was just awesome!!

Tr
Review №12

Wow what an experience. Had family in from a very small town in Louisiana. They were very impressed. So was I. The service was amazing and our driver was the best. Great experience 👍

Ma
Review №13

Great company for your transportation needs. We rented both a limousine and a party bus for a bachelor and bachelorette party and both were awesome. Drivers were very professional and arrived before the scheduled time.

Bu
Review №14

Great service and nice party bus. Julia was the best driver. We had a lot of FUN on the party bus. I would book them again.

Bo
Review №15

We engaged Sams Limo for a wedding event, contracting for a 22 person shuttle. Booking, changes and driver(Duncan) were all a great experience.

Va
Review №16

My daughter loved it. The driver was nice and the limo was clean. The best thing it was on time. I will use them again.

ro
Review №17

Great experience all around. Booking and invoicing made easy. Great customer service.

Ma
Review №18

Got a 20 person party bus for my brothers birthday. Arrived early and driver was very nice. Overall great experience! Would recommend.

Sa
Review №19

Seeham was easy to work with. Making the contract and paying was a snap. The buses were exactly as promised and showed up on time each time. They knew their route and they knew how to safely drive that 56 passenger bus down very narrow streets. After the first bus ride, I never worried about this part of the wedding again. Thanks guys!!! I would not hesitate to recommend you to anyone.

So
Review №20

Very easy to work with! We used their shuttle for our wedding reception and it made the flow of the entire night much easier for guests. The driver was very sweet and it ensured all of our guests had an easy time getting to the venue!

Jo
Review №21

I just want to say thanks to sams limousine for an amazing service.. the process was soo easy and the staff was very friendly and very helpful. Our driver was amazing and will be definitely be using them.

Pr
Review №22

Sams Limousine was absolutely incredible to work with for our wedding. We had a multiple day Indian wedding and multiple venues, but coordinating timings and locations was seamless. They were always on time, knew the locations well, and catered to our guests needs. In fact, our guests said that the shuttle rides were some of the most fun parts of the wedding. Earlier during this week, Houston also had power outages and a snowstorm, and we were very concerned about transporting our guests and their luggage, however Sams Limousine came to the rescue and provided a small bus for us. We would totally recommend Sams Limousine!

ma
Review №23

He left us an incredible experience, thank you sams Limousine & Transportation for being a responsible and super reliable company.

St
Review №24

Rented a limo to take me and my wife from our wedding to the hotel on 3/26. Driver was fine until we got to the hotel. After we arrived he attempted to explain how the 20% gratuity that is automatically charged does not go to the drivers. I just got married I didn’t have my wallet in my back pocket. I felt intimidated and honestly I just wanted him to go away.UPDATE:Sam’s limousine reached out and was very apologetic for the unfortunate situation. They were understanding and said they would look into their process to ensure this is avoided for future costumers and offered some compensation for the error. All resolved very quickly.

Ga
Review №25

The music system was terrible and the driver was very rude when it came to time. The host paid for a 3 hour minimum and the driver was adamant on only driving for 2. The volume was not loud at all. Don’t book at Sam’s.

Ri
Review №26

Great friendly drivers who were adaptable to our needs and small changes on the fly.

Sa
Review №27

We rented the 36 person party bus for Halloween and had an incredible time! Booking with Sams was extremely easy, they were super responsive and accommodating to our constantly change in plans. The day of, our bus driver Allen arrived a little before the scheduled pick-up and showed us how to control the music and lights. He was attentive, picking us up from stops when we would text him, and even stopping for a bathroom break. Thanks so much! Will definitely book with Sams again!

Sa
Review №28

The driver,Johnathan Wicker, is communicative, productive and one time as he drove us to one destination to the other for our basketball camp

va
Review №29

Sams Limousine has the best prices, the best attention and the best service, thank you very much, we will be back soon.

Ja
Review №30

Sams Limousine was perfect! We used them for transportation for our wedding in December 2020. I somehow managed to book the busses for the wrong date and realized this the week of the wedding. They remained calm (kept me calm) and were able to accommodate us anyways! I cannot recommend them enough. Good price, great service, fantastic all around!

Do
Review №31

Used them for the first time. Professional and friendly service at an affordable price.

ah
Review №32

We organized a corporate event with this company and had a very negative experience this past weekend. The day started well, however when we were picked up at the end of our day, there was no operating air conditioning, power, music or any of the features that we paid $1000 to have for our corporate excursion. Instead of sending out a new bus, the driver insisted that we travel over an hour back to our destination so that he could make his next appointment. On Monday morning I called the company and was given the run around when trying to talk to the manager. After 6 phone calls and e-mails, I finally had to be extremely assertive to get through to Fernando (GM) who offered a 10% refund. We still have no resolution and while we only got half the service level that we paid for, I dont expect this company will do the professional thing and provide a refund for the half service we received. I highly encourage anyone considering this company to reconsider. While we had a negative experience and as the host of this corporate event, I was personally embarrassed to take our team and spouses out with this type of bus condition, I cannot even imagine how I would have felt if this was a milestone event such as a wedding, prom, etc. I think an operational bus with air conditioning on a hot Texas day is the absolute bare minimum that we should have received for the cost that we paid in full, upfront.

Ro
Review №33

Highly recommend they were great. The buses showed up on time, clean, and the service was fantastic.

Ho
Review №34

They company was good but the lino was too small for 8 people.

Ma
Review №35

Drivers??? They dont know how drive!!!! Allmost crash my car

Ke
Review №36

The driver (Jonathon) was very professional, in tine. Will definitely us again.

Re
Review №37

I am a Houston events/wedding planner. I use Sams Limo to take care of my clients. They have the best drivers that stay in constant contact throughout the night. They are always professional, early, and kind. They make my job easier. I even use them for my own transportation to and from the airport! I highly recommend them. Ask for Ben and tell him I sent you! ;)

Ch
Review №38

I went with Sams limousine service for a party bus as I accompanied a party in years past.The issues were as follows -Bus rented was suppose to be a 18-20 passenger bus, in reality it should be a 14 person bus. guests were sitting basically on top of each other.It was raining the day of event and the bus leaked on my guests through the night, no other buses were not available per drivers supervisorI was not advised once that the TVs would not work unless I brought my own DVDs/CDs, so was not able to get the use of all amenities with the party bus.The radio we had trouble connecting due to the set up. No directions were given but just connect to Bluetooth which was not the case. luckily I had a guest that knew what steps to take get the radio to pair with IPAD. IT took about 30 minutes each time entering bus to get radio to connect to have music.

Sa
Review №39

Our limo driver was very disrespectful. After picking us up from our restaurant we asked him to take us to la pasha which is a 10 minute drive from where we ate at. After 20 minutes of driving I check Google maps and see we’re headed in the opposite direction. I knock on the window to ask the driver where he’s going and he starts to talk to me rudely saying we never gave him a address when we clearly told him where we wanted to go. I ask him why he didn’t just clarify before leaving if he wasnt sure and he just continues to argue and speak to me disrespectfully. Very unprofessional behavior by the driver I’m very disappointed by the service and will not be using sams again.

AU
Review №40

The driver, Jonathan, was very patient, nice, and very professional.Also, Jonathan made sure my basketball team was on time to our basketball camp. While there was traffic Jonathan called the police by paying them to escort us to our location.

La
Review №41

I wanted to treat my daughter to a nice tour with her friends with a luxury feel for her 16th Birthday. The driver was very Professional. He arrived super early and was very accommodating. My daughter and her friends had such a wonderful time. I will definitely use them again for there services. Great Company!

Ur
Review №42

The best customer service 👌 Josè is the best! Thank you and blessings 🙏

Mi
Review №43

Booked a limo from Sams for a 21st birthday celebration. Cant fault them in any way. Fantastic, professional and punctual service!

Ru
Review №44

Used Sams for our wedding day and couldnt be happier with the service they provided. Top notch and Top quality all for a great price. Will definitely use them again.

Vi
Review №45

Sams Limousine and staff were great. We utilized them for rehearsal dinner night and wedding day to transport wedding party and guests to events...staff was very courteous and on time. Buses were very clean and well maintained. No issues at all! Highly recommend!!

Sk
Review №46

Jonathan did a great job getting places on time.

Ad
Review №47

I LOVE this company, they have been on time, well, rather earlier than expected, Ive used them for the last 4 years for all my airport travel and playtime. TRUST me, they will not disappoint you. BEST drivers, customer service ever!!! Thank you Sams

NI
Review №48

Have always used Sams Limousine to take friends/parents to out of town, high school sporting events. Great service, courteous drivers, very professional. Would highly recommend.

Sa
Review №49

Thank you guys i will definitely use you guys again

Ka
Review №50

We definitely did not regret getting Sams Limousine as our transportation for our wedding. We did not look for any other company and we felt like they can be trusted from the moment we started calling them to inquire. Everything was a breeze from calling them up to making changes in time. Thank you Sams Limousine for providing professionalism and good service to us!

Ka
Review №51

Great service! My husband and I booked a limo with Sams to get from our reception venue to our hotel. The limo was very nice and clean and the driver was very nice. Would definitely book with them again.

Mi
Review №52

This is the 2nd year in a row that Ive reserved a party bus for my birthday night. The driver was most importantly on time, patient and drove us everywhere we wanted to go. The sound system was amazing and we danced all over the bus. I reserved a 20 person party bus and it was super roomy for 18 people, an ice chest, and everyones belongings. I definitely recommend Sams and will reserve from them again. My entire party said they had a blast!!

Ro
Review №53

The best experience, it was what we were looking for, congratulations Sams Limousine !!

Da
Review №54

On 6/10/21 one of their buses Unit#78 passed several cars and my 18 wheeler on the right shoulder of loop 340 at Orchard Ln in Belmead Tx. Very reckless and unprofessional driving on the operators part.

an
Review №55

Had a great time using Sam’s Limousine service for chauffeuring me and my friends out for my birthday dinner. I will for sure use them again!

Ca
Review №56

Great job. Every time.

Er
Review №57

A very nice and awesome person. Very punctual. I will recommend him for my next party. Thank you Randy

Ha
Review №58

I am a local wedding planner & always refer Sams, amazing customer service. Always on time & always responsive!

Jo
Review №59

I will not use their service again...I dont mind paying for good service but taking advantage is a different story,,they dont do what they say. they tell you one thing then turn around and do just the opposite of what they told you... it was a very bad experience with them.. very frustrating that there is really not much you can do after all the headaches other than Im with you and I apologizeI wonder how many more people they apologize and clean their hands with!??? mad as hell!!

to
Review №60

I love this company Ive used them 3 times and each time was awesome. They have great prices the vehicles were clean and nice inside and the driver is the best.

V
Review №61

Very professional service; clean, smooth ride and an excellent driver. Thank you for making my granddaughters birthday a rememberable event

Jo
Review №62

Driver Mohamad G was very professional friendly,, vehicle was top of the line,, will definitely be using them again n again

Sa
Review №63

Service was great the driver came before the expected time. the limo was clean in and out. we had fun and well come back next time for sure.

Je
Review №64

As always our driver Rico did great!

Em
Review №65

I honestly had such a great time on Sams Limousine. Will definitely be using their services again. Mike was awesome!

Ki
Review №66

This past weekend we rented the party bus for our sons birthday it was a blast bus very clean and our driver Walter Henderson was exceptional!!! We will definitely use this company again

Te
Review №67

The driver, Jonathan, went above and beyond to make sure we are on time to our destination

An
Review №68

Sams was a great choice for our wedding transportation. They were very responsive for all the questions I had and the best value I found for our wedding.

Fe
Review №69

Used transportation service for a colleague coming to Houston internationally. He said the driver was punctual, the car was clean, and the overall service was great.

Ou
Review №70

Perfect service and timing!

Ja
Review №71

Excellent service. Made our trip to the airport stress free and easy!!

De
Review №72

I rented the limo for my mom and her friends. THEY LOVED IT!! They also loved John! He was on time - early in fact. He took them where-ever they wanted to go and they are very happy with his services!!! I WOULD DEFINITELY RECOMMEND SAMS LIMOUSINE!!!

Ve
Review №73

Sams Limousine provided luxury shuttle buses for my wedding guests. The service agent was easy to work with and they even let me make last minute changes days before my wedding. I dont think any other transportation vendor has as big a fleet as Sams Limousine. Highly recommended!

jo
Review №74

The Driver were very friendly and went out of their way to accommodate our requests.

Fo
Review №75

Very professional always. ..on time clean cars well groomed drivers

St
Review №76

No good . Driver reckless management n owner terrible avoid it.

Ko
Review №77

Every year my family goes to Florida for a family reunion. And Sams Limousine was absolutely great! They worked out such an amazing deal for us. The bus was super nice and clean! Thank God they had WIFI and we were able to watch movies and charge all of our devices! Kept the kids calm the whole trip! The driver was the sweetest, most professional man. Everyone made everything easy for us! Definitely will go back to them for our future trips! Highly recommend them to ANYONE!

Da
Review №78

Good service cleaning motorcoach!

Ka
Review №79

I have used Sam’s Limo for years, never late and very professional service. I would highly recommend them

Ma
Review №80

Amazing fleet and fantastic client care!

Ro
Review №81

We used Sams Limousine & Transportation for our wedding day and it was an amazing experience! They were professional, timely, and responsive. We rented a party bus for our big day, and everyone loved it! I would definitely recommend them to anyone looking for a great company to work with on their wedding day.

Jo
Review №82

Good Ole bait and switch! Id go elsewhere or ask them to train you like you work there so that you can understand all their codes and terms. Customer Services does not exist here. Promised a call back and nope not one....

Di
Review №83

Sams limousine provided a shuttle bus for a group of us after my daughters wedding - the driver was very patient, friendly and professional. Thank you!

Gr
Review №84

Excellent company. Goes out of the way to please clients. Give this company a chance to satisfy you on your next travel! Highly recommend!

Ka
Review №85

Mr.Johnathan Wicker is the best driver we have had yet. Every year he takes our group all around on a big trip. He is very sweet and consistent. He does his job well and also has fun with us when we go on tours and trips.

na
Review №86

All I have to say is WOW!!! Exceptional customer service by Ms. Camila, very knowledgeable and professional. She was able to provide me with a great deal that worked well with my budget. The bus was AMAZING!!!! It’s everything you want in a bus: clean, had WiFi, you can watch movies, charge your phones and the driver was really nice. I would recommend for EVERYONE!!! Can’t wait to book again!!!

Ba
Review №87

Could not say enough good things about Sams Limo and their service. Our driver Mohammed, gave white glove service each minute of the four hours he took care of us. Knew the quickest ways around the city and very responsive to our destinations and desires to make the best of our time. Limousine was comfortable and beautiful. Glassware and sound system were outstanding. Cannot wait to be their client again!

Mi
Review №88

We hired Sams for our wedding transportation. We had a coach bus for guests to go from the hotel block to the wedding venue and back. We also hired a limo for me and the groom as a getaway car after the reception. They were easy to work with, the transportation on time, and affordable. They were recommended by a friend, glad we took their advice!

Ch
Review №89

My daughter had her 7th birthday party at the movie theaters and I have to say that our day was made with Sams Limousine transporting all 23 parents and kids there. They were on time, the driver was spectacular and so kind. I never write reviews but this was a must. I was amazed by the service and reasonable price. Great company and very clean transportation. I will definitely book with them again.

da
Review №90

We used Sam’s Limousine & Transports for my daughter Quinceañera the costumers service is great! Very spacious and very fun! Totally recommend!

De
Review №91

We rented the 18/20 passenger party bus for my friends birthday party. Everything was absolutely perfect from start to finish. The party bus had plastic disposable cups and fresh napkins ready for use. The party bus also came with fresh ice in the coolers for us. The driver was really nice and on time. He even had a corkscrew available for us just in case we forgot to bring one with us. He helped us get the music going and was very helpful getting the party started. The bus was absolutely amazing. Everything worked perfect and we were surprised with smoke coming from under the seats that made the effect even more awesome. Overall, I would definitely recommend this to everyone and my friends and I will totally use Sams Limousine again!

Th
Review №92

I HIGHLY recommend Sams Limousine & Transportation if you are looking to rent a limo/party bus/airport transportation. Not only were they by far the most competitive pricing, but their customer service and communication was awesome. They even showed up EARLY to make sure we were on time for our plans. I cant say enough good about them.

Ma
Review №93

For the last 5 years, my group has used Sams service for our annual road trip to Biloxi, Ms. Carlos Harris have been our driver and a driver he is. He is the best driver I have ever had on any road trip. His professionalism, personality, cleanliness and driving ability is higher than most in his profession. Sams you are lucky to have a person of his caliber on your staff. Thanks Carlos for bringing us safely through several storms. You are the best!

mc
Review №94

Our school booked a trip from Houston to Winter Park, Sams was contracted to transport the students and staff. Trip was cancelled in March due to Covid19. Sams refused to refund the money for the trip, they offered a credit for future use. So, in essence, they kept our money! Not happy.

Je
Review №95

Had a great time with Mr. Johnathan Wicker, I believe thats how you spell his name :’) Great service, very helpful and respectful. Bus was well maintained at all times very sanitary. I would recommend and definitely ask for his service as my driver again.

Be
Review №96

Got the limo bus. Carlos was awesome and very accommodating. I would recommend this service to anyone.

Fo
Review №97

Mr. Johnathan Wicker was probably one of the most diverse and intuitive bus riders I’ve had. He never fails to give me a great time and inform me on the surrounding areas. I would’ve gave him six stars if I could’ve.

Da
Review №98

Just returned from a church trip to Memphis, Tennessee, and Carlos Harris was our driver. He was extremely professional, and because we have used him before, we knew it would be the same this time. He was on time, courteous, the bus was well maintained and his driving was impeccable! We look forward to having him as our driver for next year. Thank you Carlos. You were great!

Li
Review №99

I have travelled with the Sam’s Limo service for a few years. I have had only positive experiences each time. Carlos Harris is by far one of the best bus driver’s in the business! He keeps the bus clean and his attitude is always professional. We could not ask for a better driver! He is a great asset to your company and to our traveling experience!

Ro
Review №100

We used Sams Charter bus for a trip to Memphis. We were a large group and when you have that many people things can be a bit stressful, but everything concerning the bus was smooth and uneventful.The initial contact and interaction with the company was great! The process to receive a quote and book the actual trip was very easy.The bus arrived on time and was extremely clean, the driver (Carlos Harris) is to be commended; his driving skills are amazing, his attitude is outstanding and he made sure we arrived safely and on time. He also made sure the bus was clean and ready to roll at all times.I would definitely recommend Sams Limousine for your charter bus needs.Pricing, bus and bus driver were all on point.Sincerely Rose B

Information
100 Photos
100 Comments
4.5 Rating
  • Address:9102 Westpark Dr, Houston, TX 77063, United States
  • Site:https://samslimousine.com/
  • Phone:+1 713-780-7077
Categories
  • Airport shuttle service
  • Transportation service
  • Bus charter
  • Bus company
  • Limousine service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Women-led:Yes
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