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SOHO Computer Repair
1259 S Beretania St #27, Honolulu, HI 96814, United States
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SOHO Computer Repair

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Sh
Review №1

John was so helpful! Laptop was broken on Thursday, fixed by Friday! (Granted, he had the parts in stock). He was very polite and respectful of my time.Would highly recommend his services!

Mr
Review №2

Very fast, friendly and efficient service. Had a major repair completed in about three-four days with the given parts and a minor one in a single day. Very happy with the service. Also had a small dog.

Br
Review №3

I walked in and dropped off my Dell laptop. John quickly gave me some options about how to fix my dead wifi card. in about three days, it was done for $115. i was very happy. great business.

Su
Review №4

Excellent, fast service! I could not have had a better experience on my first visit here. My laptop decided to come apart at the hinge and Im moving! Plus I needed it. I really didnt have the time to purchase and set up a new one. John was fabulous and had the parts in no time. Yay!

Al
Review №5

I reached out to several services around town and Johns service was by far the most affordable. I was extremely impressed with his dedication to diagnosing my PC especially for how affordable it was. He even helped me by opening the doors as I was carrying my Rig up and down the stairs to his place. All around I had a great experience and I could tell he knew what he was doing! I would recommend him to anyone.

ga
Review №6

This guy will tell you the truth about your computer. Give you the estimated cost to fix and let you decide, with absolutely zero pressure.

Ra
Review №7

Highly recommend Johns services - his quote was affordable (much more reasonable than another quote I got), he is friendly and pleasant to work with and he made quick work of my laptop. Also a bonus, his puppy was in the shop!

Sh
Review №8

John is GREAT! I have already recommended him to others and everyone says hes awesome! Bring all your computer needs to him and you wont be disappointed!

K
Review №9

John is fantastic! I initially thought my 2014 27” iMac was ready for the dumpster. On a whim, I searched for a computer repair shop and found SOHO and called. Within a short time, the computer was delivered to John via contactless handoff on a Saturday. John called with a diagnosis within an hour or less. Failed hard drive. John made the repairs and had the computer back to me within 24 hrs. It runs like new. Highly recommend John!On a related note, I chose not to turn my computer over to the Genius Bar because they messed up my MBP.

Er
Review №10

John was super professional, was incredibly easy to communicate with, and knew exactly how to take care of my problem. Would highly recommend!

D
Review №11

Excellent and quick service with my late 2015 IMAC. I already had an idea what the problem was (failing hard drive). John replaced the drive quickly and called me the next day telling me the job was done. Computer is back to running flawlessly.

Au
Review №12

Quick and clean service, friendly owner and very cute dog

Ho
Review №13

Professional fast computer service convenient location with easy parking.

Er
Review №14

Just went through the best computer tech experience Ive had on the consumer side in 20 years. Easiest recommendation Ill make all week.

Bi
Review №15

Great quick and reasonable. We called 1 hoir before closing because my daughhad to finish with her class. He stayeda late and got her screen fixed on her laptop. Half the proce of geek squad!!

Ka
Review №16

Very professional and fair. He saved my beloved Lenovo. ❤

De
Review №17

John was very pleasant, professional, and really knows his stuff!I texted him on a Sunday, and I was impressed with his prompt reply. After learning what was wrong with my laptop, and with my laptop being fairly new, he informed me that my laptop is still under warranty; offering me the pros and cons between using his repair service (not free, but obviously faster turn-around time) vs the warranty (free, but turned around time could take weeks).Monday was a holiday, so I went to his office on Tuesday for him to confirm what was wrong with my laptop. He informed me what was wrong with it, and that he needed to order parts that needed replacing. Worried, because my child uses my laptop for his schools virtual learning, John advised that I bring my laptop home and hell inform me when the part comes in. I was happy with that advice. I paid for the diagnostic fee, plus the price of the part(s) that needed fixing, and the repair; which in total was very much wallet-friendly!He calls me the following Monday to inform me that the parts he ordered had arrived. I let him know that Ill be bringing my laptop the next day.Tuesday, I went back to his office to drop off my laptop. He informs me that itll take a couple of hours to work on it as soon as he can, and will call me when its ready for pick up.Wednesday, no call.Thursday, I texted him to follow-up, and he said that it was done and had tried calling me the day before. Sweet! I was able to pick up my laptop with no issues, and that was it! I am currently on my now-fixed laptop, typing up this review with gratitude!I am very much happy that I chose to do business with John. Parking was never an issue, transactions in his office never lasted for more than 5 minutes, Johns price is not outrageous, and he was very helpful every step of the way!HUGE MAHALO, JOHN!!! I will most definitely recommend your business to anyone and everyone!!

Am
Review №18

My 2year old Dell Desktop computer hums like a happy bumble bee that just finished eating its honey. Wow, my Dell is running better than when I got it. Word and Firefox were freezing up and the problem was not a corrupted Windows 10 that needed to be replaced, but some sneaky ad blocker. John answers the phone, is to the point, fair and reasonable, and has parking. Thank you John. Ill be back!

lo
Review №19

John was super lovely and the service was incredibly fast. I needed the battery in my Macbook Pro changed and the Apple Store told me it would be at least 7-10 days for the switch. John did it in an hour! Computer is in excellent condition. Thanks again John!

Je
Review №20

I was ultimately amazed at how professional John is with computers. Literally!I recommend this place if you need computer repairs!

An
Review №21

Please unsubscribe me from your company. Im getting so many messages and Im not accepting work I already found other people to help me. Stop

X1
Review №22

Mahalo John...I am very impressed with the quality of Sohos work. He stepped up during COVID when most other places would not take computers.Top of my list in Honolulu for quality computer repair and builds.I will be using Soho again in the future.Mahalo,Steve

To
Review №23

Great experience. Highly recommended for repairs.

Li
Review №24

I needed urgent repairs to my computer as I was only in Honolulu for a few days from Australia. John was absolutely amazing. Repaired in a couple of hours because he knew we were running against the clock. Very reasonable prices and he couldnt do enough for me. Highly recommend this service.

Ro
Review №25

Good advice, good price, good service, and good speed. it’s been a month or so since the repair and everything is working perfectly 5/5

Br
Review №26

As it happens, the owner actually noted that my laptop was under warranty and explained that i could save money by visiting one of that companies providers. He was entirely correct and I thought it was a very honest move. However, if the need ever arises, Im happy to go back to his location.

M
Review №27

These guys are awesome!!!! They are VERY friendly!!! They give you the best prices!!! I had a broken screen, they fixed it for half the price that Geek Squad from Best buy would. I also just recently spilled water on my key board and it wasnt working. They had it fixed within a few days for a great price. They treated me extremely well each time! HIGHLY RECOMMEND THEM FOR ANY COMPUTER REPAIR!!

Pa
Review №28

Friendly helpful, very knowledgeable. Gave a ton of first rate advice, and ended up giving me a recommendation that made great sense - that did not involve him doing the repair. I wanted to pay to thank him for the valuable advice (even though no technical hardware repairs were done) and he refused.! Thank you!

Ra
Review №29

Honest and upfront. I will return here for all future computer needs!

Ta
Review №30

John is wonderful - professional, super kind, and incredibly fair. I brought in my macbook pro asking him to save a few files on it because my son spilled water on it and it had immediately died. He told me hed be happy to save my files - or my computer. No pressure, two simple options. I had no idea the computer was salvageable. So for less than half the price of a new macbook air, I got my macbook pro back in less than a week. Made my month - highly, highly recommended!

Da
Review №31

Many thanks to John for the great customer service and quality work on our super old laptop. Turnaround took just about a week.

Ri
Review №32

John has great customers service and handled my small issue rather quickly, in just a few days.

Ra
Review №33

I just want to take a minute to thank John for his excellent customer service not only to me but towards my son. We had separate issues with our Apple PCs that he helped us resolve. With the high cost of replacing Apple products and with just a few minor additions to my 2011 iMac desktop, it is working like it just came out of the box....but even faster. The cost was WAY LESS than having to replace my unit. I would not hesitate to use SOHO in the future for any computer issues that our family or my friends may have. Thank You John.

Tu
Review №34

Very friendly and professional. Provided me my options and helped me make an educated decision.He puts the customer first! Thank you!

Ma
Review №35

I went to Geek Squad to fix my cracked screen but just for a diagnostic it would cost me $80 + tax. Then I have to pay for shipping since it had to be shipped off island (apparently they dont fix laptop screens on island). Then pay for parts and labor, which was over $200. All of which would take about 4 weeks. I looked around locally and found John at SOHO Computer Repair. He quoted $180 + tax (came out to $188 and change) and he fixed it in under 30 minutes (23 minutes to be exact). He was awesome and even gave me a few pointers for free. I will vouch for him to everyone. GEEK SQUAD IS A COMPLETE RIP OFF!!

An
Review №36

John is great! Hes professional, and knows what hes doing. I highly recommend him, he not only worked with me on solving my issues, but explained step by step what he did.

Va
Review №37

LOVE LOVE LOVE this guy and how he doesnt try to fool you or explain anything in a way that makes you feel dumb. Pricing is fair - I mean I dont know how to do the miracles he does lol!

Ju
Review №38

Very helpful, quick courteous service. Highly recommended for their repairs. 😁 Keeping it local.

Bl
Review №39

John White was informative and very helpful. He repaired my broken laptop screen the same day at a very fair price. I highly recommend SOHO Computer Repair.

Da
Review №40

I was happy to see SOHO was located close by, making it convenient to stop by one afternoon and discuss the upgrades I wanted for my travel laptop. John was great; he offered to either provide the memory and RAM I wanted or go with what I had selected from Amazon. He quoted me a good price to install what I wanted from Amazon and clone the data onto the new SSD. A week later I was back with the parts and John said give him a couple of days. He called 2 days later reporting success cloning the data and installing a blazing fast Samsung 500GB SSD but the RAM I provided hadnt worked. When I picked up my laptop he said to come back as soon as I got a different RAM stick which I did a week later. John installed the Kingston RAM while I waited (about 5 minutes) and it worked fine. Overall I was very happy with Johns professionalism, his pricing and his flexibility. When I decide to put a SSD in my desktop PC, I want him to do the work.

He
Review №41

Excellent services and prices. 5 star recommendation. I will continue to do my business here.

A
Review №42

Repaired broken laptop screen for an incredible price (about 40% cheaper than what other stores quoted me) and in 2 days (when other establishments needed up to 5). Actually gave me a discount for no other reason than being a nice bloke. HIGHLY RECOMMEND!!!!!

Pa
Review №43

John is AAAA+MAZING!! He is extremely knowledgeable and provides excellent, prompt service at a great rate. I wouldnt take my computers anywhere else.

Bo
Review №44

Made me wait for another customer who came later than me. The guy was too busy to take care of my issue even though I called in beforehand and explained much abt the issue w my computer ... Disappointed.

Ju
Review №45

Great service here. They tried VERY hard to retrieve data from our corrupted hard drive. It didnt work, but it wasnt their fault.

Bo
Review №46

John worked on my MacBook Pro and HP Notebook and resolved our problems. Very reasonable price to upgrade hard drive.

Ph
Review №47

Excellent service,seriously, I work as a NOAA Fisheries Observer on Longliners so my gear gets bashed around almost as much as I do. I wouldnt think of taking a computer repair anywhere else. My last mishap finished off my 3 year old HP Laptop, but after saying it wasnt cost effective to repair (cracked motherboard)the fellow pulled my hard drive out and put it in a USB connected enclosure so I could use it as plugin memory. They know what they are about. Price was right on that, too.

Se
Review №48

Quick turnaround at a very good rate.Johns very knowledgable and was able to solve my pc problem after a diagnosis when other pc stores couldnt.

Ke
Review №49

Only one place I would ever go to for servicing my Macs

ju
Review №50

Very quick and pain free

Mi
Review №51

Really fast turnaround time, great service.

Ng
Review №52

Amazing service!

Ro
Review №53

Very professional

Ty
Review №54

Excellent and honest service

Jo
Review №55

Cheaper than Apple service:)

Information
3 Photos
55 Comments
5 Rating
  • Address:1259 S Beretania St #27, Honolulu, HI 96814, United States
  • Site:http://sohorepair.com/
  • Phone:+1 808-626-5383
Categories
  • Computer repair service
Working hours
  • Monday:10:30am–4pm
  • Tuesday:10:30am–4pm
  • Wednesday:10:30am–4pm
  • Thursday:10:30am–4pm
  • Friday:10:30am–4pm
  • Saturday:Closed
  • Sunday:10:30am–4pm
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