Dustin and his team have consistently provided me with excellent advice and service. They have always been incredibly responsive to my requests, no matter how minor my insurance needs, and have gone the extra mile on to ensure that I dont have any gaps in coverage.

Dustin is extremely knowledgeable and efficient. If you are a working professional and want to get insurance related tasks done efficiently and accurately, I recommend Dustin.

He has been a great help. Very professional, always had answers for me. Great value as well. I never had to deal with an automated system. Always got to speak to Dustin.

Dustin was easy to work with! He took care of transferring everything from our mainland agent over to Hawaii with no hassle for us. If they arent able to answer their phone when you call, they get back to you really quickly. Originally thats why I went with him, because he was the first to return my call. He and his team continued to be very on top of things the entire time we were with them. Back on the mainland now and they have been just as amazing at helping us transfer everything back.

I first met Dustin while I was shopping for car insurance and he helped me save over $600 and provide better coverage then the company I was with for almost 10 years. From then on any kind of insurance that I needed, whether it car, business or home, I simply pick up the phone and call Dustin or his office manager Rachel and things just get done, and without me having to stress out about anything. It easy as 1 2 3 and done. Dustin and Rachel has always provided me with exemplary service. Everything I own and my business is cover by Dustin. Fast, friendly, professional and the best part is how easy they make everything happen for you. No headaches and if you have questions they take the time to explain it to you. Highly recommend Dustin and his team for all your insurance needs.

Representatives at Dustin Kwok State Farm are very polite and insightful. Moving from Virginia to Hawaii, they made the transition seamless and very easy. I did not have a problem, even through COVID-19. Now moving back to Virginia again, it was the same thing. Very accommodating, friendly and helpful team. Thank you, Dustin and team!

When we had to move out of our unit due to the Marco Polo fire in July 2017, we realized our mistake in not taking renters insurance seriously. We worked with Dustin to get ours for the next unit we were moving into. He was kind, efficient, and just a pleasure to work with. It was simple, fast and straightforward. Now, three years later, were ready to move back to Marco Polo, but had some unique circumstances of having our current lease and the next lease overlap a bit - no problem, Dustin made sure that our coverage remains valid. Another seamless process. It always helps to get great service when youre working through major life changes, and moving homes is right up there. Mahalo Dustin!

We had Dustin as our agent for 3 years here in Hawaii. He was always incredibly knowledgeable, helpful, and share answered all of our questions easily. He also made sure we understood our coverage and what all we needed. I would recommend him to anyone and will continue to utilize his services.

I was hit from behind with such velocity that my car ended up being totaled. I was very concerned about the whole insurance process. My insurance agent Dustin Kwok put me at ease and assured me that they would take care of everything. I was very pleased by the whole process. From getting my car estimated by a company recommended by State Farm and all of the follow up that occurred after that, everyone was professional and comforting. You dont ever want to get into an accident, but its good to know that someone has your back when you do.

My previous insurance carrier was horrible not responding to my email with major concerns which prompted me to seek another insurance. Dustin was efficient and on it insuring that my condo mortgagee got the policy in a timely manner which was a major factor. Lastly, he took time out from his family evening to contact me. I felt bad but he showed concern. Awesome guy.

Dustin and his team are fantastic, they are so thorough and they were able to find me significant discounts compared to other insurance agents on Oahu. If you are looking for an agent or moving from the mainland and need to switch to a local State Farm office, reach out to Dustin he will take great care of you.

Dustin provides excellent service. He answers my call right away or gets back to me right away. He’ll take care if my service needs & handles it in a professional way. I would recommend him to anyone in need of an insurance person. I’m very satisfied with his service & company.

Dustin provides excellent customer service. He responds in a timely manner. If you want the best coverage I’d highly recommend. For all your insurance needs whether personal, auto, or business he can take care of you.

We are extremely satisfied with Dustin and his professionalism. He was able to give us a better premium on our car insurance Even with adding renters insurance. He made it so convenient for us so that we didn’t have to go in. Thank you so much Dustin you were so helpful and efficient.

I needed help when I lost my insurance card and Dustin Kwok responded to my email within a couple of hours. He had already requisitioned a new car insurance card for me. He and his staff are readily available and best of all they know the insurance business and your needs, ie. when you purchase a new car, etc... Its nice to know you have a reliable agent even though you only contact them when you need something.

Dustin is awesome. So glad I chose him as my new agent. Feels like he wants to do his best for you. Picks up the phone or gets back to you in a timely manner.

Excellent customer service, great follow up and follow through. Both Dustin and Rachel are very professional, courteous, and patient. They really take the time to explain their policies, options, and steps to take. Also State Farm insurance rates are quite impressive compared to the quotes I received from other insurance companies that had less coverage at a much higher premium. Highly recommend!

I am very pleased with the service I received over the past year. Mr. Kwok always responded on time and was exceptional at assisting me in various areas.

Dustin and team were easy to work with and quickly returned calls and recommended the appropriate policy. Definitely recommend them for your insurance needs.

Just moved to Hawaii and Dustin was great with the transition explaining the difference in insurance law and requirements between the states. Calling my agent in California to clear up any discrepancies. Very friendly and welcoming, he even sent a list of local restaurants and place to go-- very helpful to anyone new to the area. I recommend Dustin and this State Farm agency!

Dustin, Rachel and the team have always been so personable, accommodating, informative and timely. Always quick to return my calls and always looking out for my family’s best interest. After being with another agency for 12+ years I was stunned and so grateful that Dustin was able to tailor a plan that was better for my family and budget. He is always looking out for us and I couldn’t be more pleased with his attentiveness, honesty and knowledge keeping my mind at ease and both my home & ‘ohana protected.Mahalo Dustin and team for your integrity, stellar professionalism and aloha in all you do! We appreciate you and your genuine kokua! AND an EXTRA MAHALO for all the great restaurant and food tips!

They are amazing at making everything easy to understand, and are great at reminding you about when you have to renew your insurance.

Dustin is extremely knowledgeable and meticulous. We feel safe in Dustins care and we 100% trust that he will be there if we need him. We especially appreciated that Dustin took the time to answer our questions and never rushed us out the door or off the phone. Highly recommend!

I love working with Dustin and his team. They remind me when I’m late and are super flexible working out my insurance needs. They are are always responsive and I value that! Especially since I actually can talk to my agent not just staff. Thanks Dustin and your team for the great service.

Dustin at State Farm has been very helpful with everything I needed, and did a great job answering all my questions. Brought a lot of ease to my conscience, and made the whole process stress-free for me. :)

Dustin and his staff are very friendly. They provide great customer service. He’s easy to get a hold of and returns calls promptly. He answers any questions that I may have and gives me a better understanding of my insurance policies. I am very pleased to have him as my agent.

I was referred to Dustin through a friend of a friend. He and his team was very efficient and professional. After being a Geico customer for years, I hadnt even given it much thought to look at other companies. Dustin is very knowledgeable and he took the time to get to know me and my needs and was able to find several solutions that has not only saved me money but also set me up for my future. I am very happy with Dustins services! Its definitely worth to at least have a conversation to see what he can do!!

GREAT Service!

Imagine the chaos that happens when your car is in an accident. I simply called Dustin/State Farm to help me handle the situation. It was a local call to a real human, so caring, so easy. Excellent service from what to do, to the car repair to the follow up service. I highly recommend Dustin and State Farm.

They always leave a non-automated message on my phone - a.k.a. - its an actual person calling, and they usually answer when I call back. If not, I leave a message and they call back within the next day or so. I have spoken to and met Dustin himself. He is personable, friendly, and always asks how Im doing - even if he doesnt know me that well. I feel well cared for with them.

Dustin is a great insurance agent. He is dedicated to making sure that his clients feel like a priority. He was so patient and thoroughly explained every detail and answered every question, as simple or mundane as they may be. His follow through helps me feel secure that I am in good hands. He is definitely the insurance agent to work with!

Here in Hawaii its very hard to find the best Insurance company, If youre looking for a Professional Customer Service and Great Insurance Company, dont hesitate to contact Dustin.Thank you very much Dustin!

To me, insurance is a lot about trust, and I can honestly say that since meeting Dustin and his staff, I have 100% trust in him and I know that he is looking out for my best interest. I know he will be there if I ever have any questions or if I ever get in an accident.If you have any questions or are unsure about how to choose the best policies, then think about giving Dustin and his team a call. You won’t regret it!

I first met Dustin when he was training to be an agent on the Big Island, in Kona. He was so professional and knowledgeable that when he opened his own agency, I transferred all of my policies over to him, even though he was on a different island. He made me feel at ease right away, and explained all of my policies and coverages in a way that was easy to understand, without making me feel like he was talking down to me. His team is so friendly and helpful, that I know I am well taken care of every single time I call his office. I recommend him to all of my Oahu friends, and even my outer island friends too! If you are looking for great service, and someone who is looking out for your best interests, call Dustin Kwok right away!

Dustin and his team are helpful, courteous & professional! Easy to get a hold of & answers all my questions/concerns!

Dustin is a dedicated, knowledgeable and honest agent, who really feels like a friend. We feel confident in knowing he will have all of our needs covered. He is down-to-earth and always prompt with any sort of question or concern we might have. We truly feel like he has our best interest at heart.

Need an agent? Or a new one? Go see Dustin. Not only is he professional, hes really personable and actually cares about his clients. If you forget to make a payment, hell actually try to personally contact you to make sure your policy doesnt lapse. And he definitely knows his stuff. He even informed me of coverages that I didnt even know I was missing. While with a different agent, I didnt realize that my car insurance policy had somehow changed and I was missing some things. Thanks to Dustin, Im now fully covered. I highly recommend Dustin and his team.

I appreciate the way Dustin helps me and understands my nature of making timely payments. Special arrangements accommodate my two vehicle charges. Thank you.

Dustin and his team are great to work with. His knowledge of product features is impressive and really helps when choosing product lines and/or coverage. His personality is non-aggressive and he is truly looking out for his customers best interest. Highly recommended.

Dustin is a very knowledgeable, professional, and friendly agent. He was very helpful in helping me figure out what coverages I needed and also ones I did not. Would highly recommend him to everyone

Dustin and his staff are so friendly, helpful and patient. They truly help understand you needs and find solutions specific for your situation. At the end of the process, you end up becoming friends because of their personal approach. Thank you for your expertise and knowledge!

Very friendly and egar to answer all your insurance needs. Nice guy!

Thank you to Dustin and his team for taking time to thoroughly review our insurance coverages. We feel confident in our agent who is very professional, caring and personable. Highly recommend Dustin for your State Farm needs.

Dustin is a first-class State Farm Agent. He really looks out for his customers and I recommend him for your insurance needs in Hawaii!

Dustin has proven that he is a great State Farm Agent, I highly recommend Dustin for your insurance needs in Hawaii. Dustin has a great knowledge about the insurance industry and delivers high quality service to his clients.

I recently went to see Dustin at State Farm, as my research showed that I was eligible for a much lower rate than my GEICO policy. Dustin contacted me immediately and the appointment was made quickly. He reviewed my current policy and assisted me in setting up a policy that was half the cost of my GEICO plan with increased coverage. Im very satisfied with his service - Im very glad I switched my policy to State Farm.

Dustin and his staff are very helpful and have set up an insurance plan as well as investment plan that fits our needs. They are very informative, friendly, and easy to work with. Couldnt be happier with our decision to set up a plan with them.

Excellent customer service! Very detailed and friendly too.

Dustin and Rachel are so great when I need anything. They are very helpful and patient.Thank you so much for everything.

Always offering in attitude with advice or thoughts to explore. Always follows up.Great agent!

Dustin is knowledgeable and always available to assist for questions and suggestion of any insurance issues.

Professional, thorough and quick response.

Help me out alot. He even came in on a sa t urday on his day off just to help me.Thank your Dustin and merry xmas. Really great guy to work with

Dustin Kwok and staff are friendly, professional and helpful. Pleasant experience and recommend.

Dustin has constantly demonstrated the highest of integrity and truly cares about his customers. I have known him for over 5 years and can say he is the first person I call for insurance in Hawaii, no matter the island.

Always friendly and helpful

Very satisfied customer.

Love it so good the best

Excellent service and policy

Thanks to Dustin Kwok, all systems are GO!