Skyler, Ethan and Chris did an amazing job with the leak issue we had at home. They came to stop by consistently to make sure the condition didn’t get worse over the duration of their job. Very professional and answered every question we had to the best of their knowledge. Couldn’t have asked for a better team. Thank you all for your hard work and dedication to your job!
The crew arrived shortly after being called, at 10 pm and immediately started to work on the three flooded units. Our unit, being the least damaged, was evaluated for water damage on the walls and floors, and drying fans and condensers put in place by 2 pm.Throughout the evening and during the following days as the unit was drying and as asbestos remediation was undertaken Elmer kept us informed of progress. Overall a job well done.
Excellent service from Servpro team, Ethan and Thomas and rest of team. They answered all questions and explained process very well. Took care of drying in multiple areas and crawl space. I would highly recommend this team.
The office was super responsive and call us back immediately to schedule for repair. The staffs tgat came to our hime were professionals, on time, and can explain the work that will be done/ had been done thoroughly. Shot out to Chris, Ethan and other folks from demolition team. Now we’re just waiting for next step, to put everything back together. Thanks Serv Pro Cedar Mills
Servepro was very friendly, fast and efficient. They quickly came to our house, explained what it needs and was very polite to answer all our questions. Christopher Schwartz was especially the best. Thanks to Chris and everyone at Servpro to help us with our restoration. I highly recommend.
We had an old spot of mold that occurred before we replaced our roof last year. Before selling our home, we had Servpro treat our entire attic for microbial growth on all framing, truss, and sheeting material. The office manager, Laura, was great and always helpful and cheerful. We had several conversations along the way and she was able to answer my questions or find out the answer and get back to me. I wouldnt hesitate to use Servpro again for future jobs.
Super responsive, explained the whole work plan thoroughly.
Chris, Ethan, and Hector came to clean up our home when we had water damage from a toilet overflow. They were very professional and very friendly! I would definitely recommend them and their service to anyone in need!
They was in my house walked over all my carpets with bare shoes. One of they guys didnt wear a mask when they was in my house and when asked to he was rude rude rude. They worked out okay with the clean up but then the repairs took several months. Chelsea was so nice at the beginning but shein got real mean and rude by the end. This company is bad. Im contacting the attornee general.
Jayson and his team were top notch in dealing with a leak in our ceiling that was caused by our 2nd floor master toilet. They dried out the space, managed the plumber, worked with our insurance. It was a great experience
A pipe broke and they came in and fixed it and dried out my house. Then they came in to fix everything up and they had people smoking in my yard sometimes, people peeing on my floor and not cleaning up after it in the bathroom(its just me, my husband gerald died 5 years ago), they had to fix things twice and sometimes 3 times because it looked so bad. What a terrible company to work with and when you complain the people are so so rude to you. Dont ever use them.
Chris and his team were considerate, efficient and excellent communicators every step of the way.
Chris and Skyler did an excellent job getting rid of water damage at my condo.
Jayson has been super helpful with the water damage we have due to a leak. We are hoping to get the recon work finished up soon. We have been pleased with the work so far!
Jayson and crew have been so helpful! Grateful our insurance company called them.It was a long dry out process but Jayson was available every step of the way to explain what was happening and even make sure our insurance would cover the damage.Would definitely recommend these guys and wouldn’t hesitate to use them again!
Erik, Jeff, Chelsea and the while Servpro team were great with the clean up. When you have raw sewage in you basement it’s great when you are working with a detail oriented team
Jason,matt, and Chris. Were very professional, they explained everything and did a great job!
Jayson was responsive and called us back first thing in the morning to start the process up helping us with our water damage. Matt did a great job supporting Chris and Matt was helpful in helping us get some of the kitchen supplies out so they could better assess the water damage.
Chris Schwartz was fantastic. Courteous, knowledgeable, on time always and diligent to keep us informed as to what was going on. He is an awesome asset for Servpro and a pleasure to have helping us through what was a very stressful time.
My basement flooded when I was out of the country. ServPro was there from start to finish to restore back to the original including detail work. Much of the work was completed before I returned home. Kudos to Chelsea and her team for being so efficient, friendly, and professional!
Jayson group of people was awesome in handling of my water damage in the attic. When a tree branch landed on roof. Put a hole in the roof . It was raining. The water was coming out of my ceiling fan on a bed in one of the bedrooms. They got everything dryed out quickly in the attic. No damage to my drywall in the ceiling or my ceiling fan. Thank you Jayson and your crew at Servpro.
Jayson and team did a fantastic job of getting our church (Harvest Community Church) cleaned up when we had a large water spill. The work was excellent and we were very pleased with how responsive and professional the team was. Easy to work with and very good at what they do! I would recommend these guys to anyone!
Within a short time of calling my insurance company, Servo pro was at my door ready to address my leaking ceiling and drying out the area..Ta, coordinated the HVAC and plumbers to ease the stress of the situation.Good company
Jayson with ServPro did an excellent job determining what needed to be done after our entire downstairs got soaked with water. He responded quickly, evaluated the problem, got the equipment in place, checked all over the areas with his tools to measure moisture levels in flooring and drywall, and explained the process to us thoroughly. Jayson was here everyday to monitor the progress of the dry-out and move machines to target harder to dry areas. We truly appreciate Jaysons compassion and understanding--he is incredible. He was our answer to prayer. HIGHLY recommend Jayson!
I hired them to do a mold remediation when selling my house. To be honest it started off a little rocky when an employee no longer with the company missed spots of mold. This could have led to some issues but I was able to work with Jason who did everything he could to fix the issue. He personally went back and finished the job himself to the satisfaction of everyone involved. He was able to turn a possible negative experience into a very positive one. I would recommend them to someone after my interactions with Jason.
Jayson and his crew were quick to respond, honest and thorough. We discovered that our dishwasher had been leaking the day before Christmas and Jayson responded the same day. He recommended drying equipment and got the job done in a few days.We would highly recommend him and would work with him again!
I had a leak behind my refrigerator for a few days that I wasnt aware of until I stepped barefooted onto the carpet in the adjacent dining room and my feet were soaked in water! After talking to my insurance company they gave me 3) places to call to get water mitigation. I chose ServPro but not the one they suggested; I picked ServPro in Cedar Mill, which is my neighborhood, as I wanted to try and give my job to someone local. The first very positive thing is they were at my house 30 minutes after talking to them! Jayson Carley, the owner, was the first one here; followed by his #2, Chelsea about 10 minutes later. They gave me the total run down and how long it would take while looking everything over. While they were here, another company arrived about an hour later and said they would give me a bid. I went with ServPro Cedar Mill and they always communicated what the current process would be, what time they would be here and how many days until they would be removing the water extraction machines. They hit every time frame and kept to their schedule. Then it was time to interview different companies to do the rebuild and put everything back together. ServPro Cedar Mill wanted to submit a bid also and after getting other bids, because I had worked with them before, and because I felt very comfortable with Jayson and Chelsea, I gave them the rebuild project. They did everything from start to finish. They worked directly with my insurance company also so everyone was in sync as to the damages and repair work. I would definitely recommend ServPro Cedar Mill if you need any kind of work done. They understand how a homeowner feels when a disaster strikes and needs someone to walk them through the entire process. As a side note, I had a dental appointment several weeks following the start of my process and was telling my dentist if he ever had to have anything done to take care of a disaster, he should contact Jayson at ServPro Cedar Mill. Unfortunately for my dentist, about a week later, he had a sewer problem, but remembered what I said about Jayson and ServPro Cedar Mill, who also took care of his disaster!
Jason is every knowledgeable on discussing paint colors and mixing. The quote was very fair. Communication was excellent up front and accurate. His team was on time, helped move furniture, very polite, professional, and always cleaned up at the end of the work day.
Jayson and his crew are just who you want on a day of a crisis when your living room floor has turned into a swimming pool. They were kind and reassuring in a very stressful time. They got to our house in less than an hour from when we called. Through their tireless efforts, long hours and expertise they were able to save not only our carpet but our subfloor as well despite 4 days of flooding in a vacant house. I hope you never have to deal with a flood but if you do this is the number you want to call.
These guys did great work at my house. I was able to go through them to get a leaky pipe fixed, have mold removed, and get my wall repaired and painted. Really excellent and friendly service.
Jason came to the rescue when we discovered a significant water leak / damage issue at a family members home. He was able to quickly locate the problem and start the remediation process. He was professional, personable, and knowledgeable.Edit: Jason was great at the beginning for fixing the culprit and removing the damage, but the repair process afterwards has been glacial for such a small area. I believe he is stretched too thin in resources. I would recommend more specialized contractors to do actual repairs (walls, floors, painting, etc).
Jayson was great. Thorough and did not overcharge us. He really knows his stuff and genuinely wants to help.
Jayson and his crews were awesome. He works really fast from the moment we mentioned the problem, and was able to mitigate the problems in our flooded floor and crawlspace. His crews are also excellent and we feel we are taken care.I should also say, he looks like Jason Sudeikis appearance and personality wise in a way that he is funny and easy to work with/talk to. So, if you want a top-notch guy who happens to look like a celebrity remediate your water issue, I would definitely call SERVPRO of Cedar Mill.
Jayson is absolutely the best! I was in a situation where I needed immediate advice on moisture in my walls from contractor not tarping my roof properly. Jayson came right over, with all his fancy laser meters😁and put me at ease!! He was full of knowledge about lath and plaster which I NEEDED! Once my construction is over, I’ll have his team back to give my home a complete CLEANING. Walls, carpets, oak flooring, tile, everything ❤️ Customer for life! (He also paints!)Lisa Matyasz RichardsWest Slope area
Richie, Mckenzie, and Jayson went completely above and beyond to make my ancient, disgusting old crawl space ready for a full remodel. Their expertise and guidance was priceless. Would not hesitate to call them again!
From my daughters initial conversation with Jayson, to John and Kyle coming out to the residence to do the work, and Chelseas scheduling, our experience with SERVPRO could not have been better! These people are great, very impressed!
I had a major roof leak during a heavy rain storm. Called ServPro. They came out within 3 hours of my call to start protecting my belongings and assessing the damages. They did a great job of talking me through the dryout process and keeping me informed about everything that needed to be done to make sure all the moisture was removed. Did I mention the leak occurred a week before Christmas. ServPro came out every day (except Christmas Day) to check on the drying process. I chose to use them for the rebuild is well. They put everything back together in better than before condition. We are very pleased with how everything turned out. They were very efficient. Everything was dried out and put back together within three weeks of the event. Given the size of the leak, and the fact that occurred over the holidays, we were expecting a much longer timeframe. This was one of the benefits of using Servpro for both the dry out and the rebuild. The whole process was seamless.
Jayson helped address a leak that sprung under our kitchen in our crawl space quickly and effectively. After calling the general ServPro hotline on a Saturday, I was told I would be contacted on Monday. To my surprise, I received a call within 15 minutes from Jayson saying he could meet the very next day to check out the leak and set up a plan to get it resolved. Within the next couple days, the leaky pipe was replaced, the mess was cleaned up, and dryers and dehumidifiers were set up to remove any remaining moisture. The ServPro employees were kind and communicated when they were coming over to work in the house and when they were leaving. Jayson and his team performed at a high standard and gave me confidence during an unfortunate situation.Update 12/17/17After helping fix a water leak under our house below the kitchen sink, Jayson with his ServPro and Majic teams were able to seamlessly transition into rebuilding our kitchen better than it was before. Jayson worked with our insurance adjuster to hammer out a budget and then worked with me on costs to upgrade parts of the kitchen that we were willing to pay extra. His team made it easy to understand what parts of the project I would be paying for out of pocket and which parts were covered by insurance. His team even helped us save money on our countertops by shopping around to find a better product at a lower price. Jayson always responded to my messages in a timely manner and was very open to communicate when we needed to work out any issues, and his positive attitude made it easy to work through potentially stressful situations. In the end, we were able to not only replace but upgrade our flooring, cabinets, countertops, and backsplash to create a kitchen we really love. What started out as a tragedy turned out to be a beneficial kitchen remodel thanks to Jayson and his team!