Amazing service, super fast delivery, always attentive to details. You CAN’T go wrong with Xoom Cargo, by far the BEST delivery company out there! If you have not used their “casilleros” service, give it a try! So easy and convenient that you don’t even have to get out of your house. Keep up the outstanding work Xoom Cargo!

Do not send anything by air shipment to Venezuela. It may take 2+ months to reach the destination. There will be multiple excuses for the delays, such as Colombian customs withholding cargo. After many inquiries, eventually they stop responding. My latest shipment is likely to be lost.

Good and fast service. Friendly customer service and friendly staff onsite.

Love the attention that they give and the fast delivery is also amazing. Ms. nathalia is attention is also super on point love it and keep it up.

Customer care is excellent. they are very cordial and helpful.

I checked theur business hour fore driving there since Im far away. Surprised! Nobody was there to help me out. Please check the hour by calling them in advance sincethe Google hours dont match.

I personally think the people that works there are trying to do their best, saludos a Sra. Wilma y Natalia, my experience was not the best but it was not necessary their fault but they did everything in their power to fix the issues . I hope my packages get home soon.

I wish I could give less than a star to this place because my short experience with this company was bad. I send an email requesting a quote to send a TV to DR.BEFORE me even buying the TV I send an email (reference attached) to them inquiring about their services. On the email I included the dimensions, weight and even put in parenthesis it was a 43 TV. Someone from the company answered me via email and gave me a price, which to me seems cheap, but it was really the first time I was sending anything like that, so I had no reference....I drove from Kendall to Hialeah to drop the TV and as soon as I got there I was told that they didnt make this type of shipments because financially made no sense (which is fine, but this was an information that shouldve being given to me when I wrote inquiring about their service 6 days before). When I explained that someone from their company gave me the estimated when I was very clear on what I was trying to send. Their excuse was this person was new to the company, thats no excuse.I think its unprofessional and disrespectful to have someone who doesnt know the basics of your business misinforming potential customers. I wouldnt even attempt to get in business with this company ever again.

Excellent service

I have personally used XOOM for various shipments in the past 2 years and have always received the best service. Very responsible and always delivered on time. Will definitely keep using Xoom for time to come.

Excellent service. Very responsible. Natalia you are the best

Thanks you, shipping very fast

Too slow. Several items were stolen from my boxes. No one knew whereabouts of my boxes.

I have been shipping to Colombia with them for several years and they have always been very professional, kind and fair. Your collaborators are very kind I trust them 💯%

Sending packages to Venezuela and other countries. They have a lot of responsibility, it is quite safe, I have sent on many occasions and there have been no complaints from me, I recommend it.

Excellent service, very friendly, personalized, Natalia, Vilma and all very efficient, like the delivery in Venezuela, very professional

Very good service

Terrible customer service! I sent several times with this company to Venezuela and in the last two shipments articles were missing (the boxes were completely sealed) I sent emails, photos and they never gave me an answer, I would not recommend using their services, I prefer to pay more to another company but they are not there. stealing my things.

I am fully satisfied with the service provided by maritime shipping from the USA to the Carabobo State, in Venezuela.Excellent with the expectations I had for the service required ...!I congratulate you, I hope you continue to be this professional in your management ...!

Do not approach this company, they will deceive you with the rates, times and conditions of the shipments. If you want a reliable shipping company between Miami and Colombia use ULTRABOX.I signed up for the box, with a promotion of US1.8 per pound for shipping from Miami to Colombia. I bought some vitamins worth US23 on Amazon. The vitamins arrived at Xoom Cargo more than a month ago, after a lot of asking until today I received an email with a payment settlement for US50, I repeat US50 for a shipment of 2 pounds. Obviously I am not going to pay them and I prefer that the merchandise be lost

I have used this company more than 4 times to ship my packages to Panama and every time has been a struggle. My packages have arrived to their warehouse without being noticed to me. I had to call and text 100 times to get the confirmation from them. I have had packages in their warehouse for two weeks without sending them out to Panama just because the communication with them is almorzó impossible. If its not me reaching out to them the packages will still be there.Too bad communication is terrible. Packages arrive at the locker and customers are not notified of their arrival, which makes the shipping process lengthy. My last experience was with an urgent package that arrived at the warehouse two weeks ago and if it wasnt for me calling and texting the shipment would not have been made yet. After two weeks it was sent and although I confirm the air shipment due to the urgency of the package, Mrs. Vilma, who is the one with whom I contact, sent it by sea without my authorization, which means that the package will take another 3 weeks to arrive. I have sent more than 4 packages and all the processes have been tedious and the process has sometimes taken up to a month to finish. It is a disorganized company with a lack of control and LOGISTICS which is essential in a shipping company.

Excellent transport company, unsurpassed

I recommend it 100%, I have been using its services (about 30 shipments) since early 2016 and I have NEVER missed anything. The delivery period ranges from 3-6 days and depends a lot on the holidays and what it takes to pay and send the receipt. You also have to keep in mind that they are counted on business days, so if you ask for a Friday or Thursday the next week will come, I do my best to ask for Mondays or Tuesdays and sometimes they have arrived in 2 days! Is incredible! Nathalias service is impeccable and familiar. In addition to the price that is very good too.

Thank you so muchThere was a misunderstanding and it was really my mistake.Thanks Xoom cargo

Excellent service, I used the Buy yourself service and I was excellent. I bought several items, all arrived in perfect condition, well packed and protected. Nathalia treated me excellent, very attentive and always aware of the charge. I recommend it widely.

Excellent attention and service, they take their customers into account and they always answer any questions or misunderstandings

I am sorry to have trusted a company that claims to be very serious but it is not like that first I discovered in my last package that I sent ghost pounds that charged more than a 9.8 package they added 10 pounds more when I claimed they said it was a mistake I could understand but the shameless thing of not returning my extra money that I paid to date that does not have an excuse and much more when I was very clear that I did not want any credit that I wanted my money back to my card and that never happened today after that I can think that this mistake of those extra pounds was not like that and maybe it is often customary to do that new and existing customers be very careful with those types of errors in quotes that was my experience in this very serious company

I have been sending things for this service for 3 years. Mrs. Natalia is very attentive but to assume responsibilities for the load the story is completely opposite, at first I lost some shoes that indeed the guide had been delivered to the site but according to her, as the number of ps guide who was not responsible there I lost about 130 dollars and a racket totally beaten and chipped in the paint; for not knowing another place I resorted to the service again but take the precaution that she indicated to me (When I sent something, notify the guide number) with the surprise that it was lost again and this time 3 things from the same shipment that Mrs. Natalia received and said he was lost again. The solution they give you is a credit for the value of your articles in the same place; that is to say, where they throw away the articles so that you continue asking you have a credit and they do not recover the things, apart from that I have been more than a month waiting for my situation to be solved.Psdta: When you lose something do not hesitate to send it to someone else, I happened to be asking for photos of the articles they were going to put an article that was not mine, so do not doubt that perhaps your lost article is in another box .

I had a very bad experience in this place especially because of the bad attention, I dont recommend it.

The attention is very good, Nathalia is very kind and is always willing to attend with the best attitude. Recommended 100%, until the manager answers the phones. Everything arrived in good condition and with excellent prices.

An excellent service, apart from incredible attention, I have been sending cargo to Maracaibo Venezuela for more than 2 years and I have never had any inconvenience, 100% recommended

Excellent customer service and very personalized. Shipments arrive at their destination in the time previously established and in perfect condition, in addition to being delivered directly to the recipient. And the rate is unmatched. Thank you. I recommend using 100% Xoom Cargo services.

Naty, very dear and kind. It makes you feel familiar. You are definitely not talking to a dehumanized company that takes your parcel case as one among many, definitely not! The sensation that is perceived is that of being talking directly with a person who personally handles your case, as it should be. I already adore her and I dont know her, very dear she sincerely. A hug.

Delivery took a long time. The emails where the reason for the delay was consulted were not answered. When the package finally arrived, a product was missing. We are waiting to be reinstated.

My cargo has arrived safely and in good condition. Thank you

Excellent service, fast, agile and never come with unexpected surprises when one is going to receive the package, how taxes or additional costs not mentioned in the settlement, which happens all the time even with the largest companies such as FedEx, Ups and others . What they quote you is what it costs, always the best price. Thanks for your service.

My cargo was delivered on the stipulated date, thanks for your efficient service

The Xoom Cargo service is one of the worst. 1-The box was received and after 3 weeks was when made the shipment apparently the box was not identified despite having sent an email the same day of the purchase with the information and follow up for 2 weeks with Vilma giving the same answer always had to wait for billing. 2.- When I requested a quote, they could pay for cargo insurance. On the day of billing, they told me that for power plants they did not offer the insurance service (When with other companies they do). 3 .- It has been 4 weeks since the load was allegedly shipped and the delivery has not been made, according to the answer is that the plants take a little longer than what another product could be taken. My shipment went to Venezuela. Nathalia pays good attention but I was not looking for just good attention I wanted good service. It is worth noting that they are not the cheapest either. A friend sent the same product to another company and in addition to receiving it this week she paid almost half of what I paid including insurance. I do not recommend this provider or use it again.

Very good service

I used them only once and the complete merchandise did not arrive. They say a delivery date for the merchandise and do not meet the date. I contacted the owner in Colombia or manager and did absolutely nothing lost the merchandise and money. My experience was very bad. I do not recommend them at all. You are going to lose merchandise and shipping money that by the way is not cheap compared to the competition. Do not use this company. Burglars

Terrible service In the methods of payment did not give me access to all methods for some reason they never wanted to explain, their customer service is horrible and my box arrived 2 weeks late. I placed a second order a week after this first one that arrived late, and that order arrived much faster than the first one. Where is the logistics of these people? The only thing they knew how to do great was to make excuses, because even my order arrived incomplete.The only person who attended me in a correct and educated way was Natalia, she was the only one who knew how to help me solve the problems with my order, but everyone else was a disaster!

For years I have been shipping regularly from the USA to Colombia and I found in XOOM CARGO the solution to my problems.Before, I tried several companies that I am far from recommending.In Xoom Cargo I found: Safety, speed, reliability, tranquility, economy and best of all. A kind and timely attention.Natalia is the best employee of this company. always friendly and willing to help.I am confident and happy to have this company.I highly and confidently recommend Xoom Cargo.

They have some communication failures but Ms. NAthalia is very attentive and tries to solve problems quickly. They have good prices. If they improve the service they can have many customers.

Very fast and efficient service for sending parcels to Colombia. I recommend!

I never expected such a disastrous experience. More than 3 weeks waiting for something in which send 10 emails where I did not receive an answer, until calling me they told me that my order was passed, I had to open boxes until I found it. If I did not call I still did not receive any explanation, it is today that I am waiting for it and it is for a month.

Excellent service, very correct trustworthy, the human quality of its staff is excellent especially Nathalia :)

Pesimo customer service. They never answer the phone. You pay air and I seriously think they send it by ship. I paid for air and had 3 weeks waiting for a medication to arrive. Honestly, the worst.

Never, but never mind sending for this company, do not let yourself be carried away by the prices and the good attention. At the end this is a real misfortune, they get upset and they block you from your phone. And much less send in Christmas or important dates. these people play with the need of people, your life becomes chaotic, they treat you very badly and in passing, they do not take care of you.

Excellent attention, prices. Location.

Extremely irresponsible company, I have no words to describe the level of irresponsibility, I feel scammed, the scam that this company represents must be circulated in all the media and social networks, after you send with them they do not answer the phones, DO NOT SEND WITH THEM, THEY DO NOT COMPLY

Xoom cargo is the best and reliable, I love your staff and especially Natalia, thank you

Excellent service, very fast and safe! Natalia is very kind and attentive, highly recommended!

Thank you, all the food and the boxes I sent arrived in perfect condition.Im not missing anything excellent service !!

They deliver a super bad service deliveries for a date and it is not so I sent to Panama on November 28 they told me and they assured me that it would arrive in 2 weeks and today is January 7 and even my family does not. They receive the packages I just hope that at some point they can receive it and they will not get lost, in the same way that same day I sent to Venezuela and they told me 3 weeks and they did not receive anything either, no one calls nadi explains anything super irrespomsables.

Excellent service and services, are very safe with the shipment to the door your house

The packages arrive exactly the day they program me. We never have problems with our packages. Mr. Juan in Panama takes care of us the best, we have recommended several friends to use this company.

An excellent company, reliable and fast service.

They robbed me, dont use this agency. They do not respond to email

Thank you, the cargo you sent me arrived intact, a thousand thanks.

I lost my shipment and my money with this agency, better look elsewhere.

Good information from your advisor Víctor thanks for your help

Very good, excellent service.

I have used the services of Xoom Cargo for 2 years and my packages have always arrived in excellent condition, thank you very much

I highly recommend them A ++

Excellent company, I recommend it to all my friends from abroad

I do not recommend this company at all, (PESIMO SERVICIO), some time ago we sent a shipment, the shipment never arrived, and we called several times, they always gave us excuses, and they never paid us for the box that they said was lost.

Excellent service, delivery on time are very gentle.

I withdraw my previous review.

The lowest prices on parcel shipments to Venezuela and Colombia

Excellent service with excellent rates

They do not meet delivery dates, they do not answer the phones

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