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Jiffy Lube
350 W Main St, Hendersonville, TN 37075, United States
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Jiffy Lube

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Jo
Review №1

Very friendly staff, in & out very quick, and the team was professional. I went in for an oil change but also got my tires balanced & rotated. Seems like they are offering more services now. Great place, Ill be back

So
Review №2

Guys have always been quick and friendly. Once went in there with a low tire and they filled me up in a flash for no charge.

An
Review №3

Luq, Shawn, Dylan, Tall Dave, and Short Dave were all wonderful. We pulled in and were immediately met by Luq with a cheerful attitude and ready to help while we were still in our vehicle (A+) Which was very convenient considering the weather. We were directed where to go and that they would be on it! We were also offered a couple of additional service which we declined but were met with great understanding and not guilt, which was nice! We will definitely be back so we can we helped by this wonderful team again! Thanks guys!

Ga
Review №4

Luke Shawn Dylan and Ronnie were the best! All of them were super quick to change my oil, rotate my tires, and fix any issues with my Jeep that I was having. They couldn’t physically get to fixing my right passenger head lamp but offered plenty of advice on how to get it done quickly and effectively. Luke provided the best customer service and clarity on everything related to visit and costs associated. Many discounts were applied. This location has always been a favorite and continues to be!

El
Review №5

Management team very unprofessional, would not honor coupons,Been using this location for several years and we will not EVER go back.To much competition in Hendersonville.I would NOT recommend anyone to this Jiffy Lube location.Customer service means nothing to these guys.Beware!!!!

Da
Review №6

Luke was very helpful today. I told him the problem I was having and him and the other guys at Jiffy Lube got right on it. They explained everything they were doing step by step. And even showed me the problem. I definitely would recommend this place. Good job guys. Money well spent!

Sa
Review №7

Luq Jiffy Lube provided me with the best customer service! They vacuumed my floors and put air in my tires, which was extremely kind. The service was quick! I was in and out in 30 minutes for an oil change. Everyone was so friendly, I will definitely be returning!!!! Thank you jiffy lube!

An
Review №8

Luq was extremely kind from the moment I pulled up! He greeted me as soon as my car pulled in and even helped me out of my vehicle and walked me into the lobby. Once inside the lobby Luq offered me refreshments, WiFi, and pointed out the Tv. He also assured me he would be back in a few minutes to go over everything that they found after looking over my car, I only waited maybe 5 minutes before he came back in to assist me. When discussing what I needed taken care of he made sure to go slowly and check that I understood everything they were wanting to do and why. He also helped me save some money by offering coupons! He was nothing but polite and helpful and I HIGHLY recommend bringing your car here.

To
Review №9

As soon as I pull in they met me at my car helped me out of my car like a lady should be treated. The service they offered was quality detailed service. They were quick and friendly. Will be returning to this location. Thank you for great service!

Sa
Review №10

Great job good customer service great price

Ca
Review №11

The Hendersonville jiffy lube was the best one I have been too. Luq explained how important it is to keep your car maintenance up to date. I will be back and I will ask for him. He was caring and explained the service they provided to where I actually understood what he was doing to my car.

Je
Review №12

Luq was so helpful! He greeted me with a “masked” smile and helped explain what was going on with my vehicle. He was thorough and kind - could not have had a better experience!

Ka
Review №13

I came in upset prior to talking to the general manager Luke because I thought that my oil was leaking because of a previous visit. The customer service was amazing the whole time. One of the best experiences I’ve had with an oil change, very professional and excellent communication by explaining everything to me. Nice work Jiffy Lube!!! Thank you

Ro
Review №14

Jiffy lube was great. Luq explained everything and offered every discount he could offer me. I really enjoyed not waiting 3 hrs just for an oil change. Service was fantastic, quick and honest!

Cr
Review №15

Employees were very nice and fast service!

Ji
Review №16

I usually take my vehicles to Jiffy Lube for service. They are usually fast and efficient. The general charge is around $59.99 for an oil change. That is $20 cheaper than Valvoline. For the money you get a full oil change. Oil, filter change. They also do a multi check on all of your fluids. They will top the off for free. The vacuum your car out. They also wash your exterior windows. Fill you tires up with air.They also check your wipers and your bulbs to see if they need replacing. Cost is reasonable when replacing such items. Jiffy Lube has replaced items before that I have purchased at the auto store or Walmart. No charge. They usually have my vehicle ready to go in 15 minutes. Finally, never pay full price. They will give you a coupon book for next time. If you dont have the coupon book, go online and get a coupon off of Google search. Jiffy Lube is very generous about letting you have discounts. I would rather spend $60 for 15 minutes of my time then the alternative. I know when I leave there a lot more about the health of my car.

Ke
Review №17

LuQ- Treated me very well! He was very professional and knowledgeable. I knew that my car was in very good hands. I had to get quite a bit done today. The manager even took my car for a test drive to make sure that the brake fluids I got replaced worked well. It was a very great experience! Definitely will come back!

Le
Review №18

LuQ, Shawn, and Dom did an awesome job on our brakes all around! They stayed past their normal business hours to ensure our car was safe. I have to use a walker, and Luke helped me out of the car and kept me from falling! He assisted my son in getting my walker back in the car.....so kind! We will definitely return for repairs and oil changes in the future.

De
Review №19

Super friendly and efficient group of guys!

Co
Review №20

Luke and team were so amazing to me. I honestly have put this oil change off a year and am so happy that I came. They made this so easy. He was so personable. I have anxiety and he noticed it right away. Went above and beyond to make me happy. I will never go anywhere else as long as Luke is here.

Ke
Review №21

Luq was very professional. He met me outside of my vehicle and helped me out. Once inside I watched as they checked my vehicle for additional problems other than just an oil change. Luq was very knowledgeable and explained everything to me in detail and what the reasoning was behind each service that was performed. If I declined a service he did not get upset and let me know how much longer I could drive before it became necessary for me to get it repaired. Sitting in the waiting area you can see your vehicle being worked on so you know what they are doing. I also watched as they cleaned my windows and windshield which I have never seen any other place do before. I would highly recommend Jiffy Lube in Hendersonville.

Ha
Review №22

Probably the best experience I have had getting my oil changed. Super friendly service, and even got a new battery from them. I will be returning here next time!

An
Review №23

LuQ& Shawn greeted me warmly from the minute I pulled in Jiffy Lube. They went above and beyond explaining the answers to my questions I had about my car. They were extremely polite and knowledgeable. This is the only store I will get my oil changed because I ALWAYS get exceptional care.

Me
Review №24

LuQ was very professional and kind. I had a great experience. I stopped in for an oil change and had another small issue that he looked at and it was taken care of free of charge. Discounts were given for the oil change, tire rotation, and air filter. The team is overall professional, kind, and this was both cost and time efficient. I would highly recommend.

Li
Review №25

LuQ did a great job helping me out. I’ve been coming to this Jiffy Lube for the past 2 years and have never had a bad experience! I always feel like I’m getting quality care and the prices are extremely reasonable. I always feel like my car is really taken care of well here.

Ja
Review №26

LuQ, Shawn, Dom, Dylan were very great!They told me what I needed and did not up charge on services. They were very nice from the beginning until the end of my service. I appreciate this team! Very friendly and highly recommend doing more business with these people!

Ja
Review №27

LuQ was super kind, helpful and very professional! Made sure to explain everything to me, and take care of my car!! Highly recommend their services!

no
Review №28

LuQ, Shawn, Dylan, and Chad were really helpful when i got my oil changed today! super quick and super friendly, i always come to this jiffy lube for the efficiency and customer service they provide. will definitely come back!

Ri
Review №29

LuQ Dylan, and the crew provided excellent customer service. He was honest, professional, and knowledgeable about the repairs needed for my vehicle. The service was done quickly and I will definitely be a repeat customer!

Te
Review №30

Luq was amazing! Oil change and other services performed in about 15, and after a long day at work this was just what I needed! In and out in no time, and now on home with a refreshed car!

Ka
Review №31

Luq was very professional and informative from the time we spoke on the phone to the time I drove away! He kept me involved throughout the entire process, was very respectful and chivalrous, and made the whole experience a joy! I will definitely be back!

Mi
Review №32

Luq and Shawn were amazing and got me in and out very quickly... greeted me at my car... cleaned me car explained every charge and were amazingly helpful and professional

Sa
Review №33

Luq was the man who walked up to my car when I first pulled in. He was very polite and informed me of all the deals they were doing. Not only did they change my oil, they also rotated my wheels at a discounted rate AND VACUUMED MY CAR FOR FREE! I have never had service like this at any other place and I truly appreciate the things they do to take care of their customers

Lo
Review №34

LuQ and Chad did a wonderful job with the service I need on my car. They gave me information on what needs to be changed with different parts of my car including the wipers and a transmission liquid change. Their services are very appreciated.

Lu
Review №35

I absolutely love these guys! me and my dad have been coming here for 13 years and they never miss a beat, fast and reliable service coupled with making sure everything is running as it should! Keep up the great work guys!!!!

Je
Review №36

Luq greeted me and took great care of me through the whole process! I could see everyone working on my car, they all look like great hard workers and everything was very professional. Luq offered me some discounts on extra services my car needed and I greatly appreciate everything!! I will definitely be back here for the next oil change! See yall in a few months!!!

Ma
Review №37

Luq was extremely attentive and explained every aspect to improve my vehicle performance The bonus was awesome they cleaned windows topped fluids off and vacuumed vehicle the guys at jiffy lube are the best hands down

He
Review №38

LuQ prioritizes customer engagement and education. His engagement skills and communication skills are excellent! I HIGHLY recommend this branch of Jiffy Lube, and if you have the pleasure of working with LuQ, you’re guaranteed a professional and and pleasant experience!

Ma
Review №39

Quick, fast, friendly service. I would recommend to anyone.

Bo
Review №40

Luq assisted me with the many service needs I had and was kind and courteous throughout the process. He helped me with discounts and made the overall experience very pleasant. Im a returning customer and will continue to do business with them.

Mo
Review №41

LuQ, Dylan, Ronnie, David, and Alex were amazing. They were friendly from the moment I walked in. They explained everything in detail on what they were going to do. I can see while they work on my car as well. They are quick as well!

Ja
Review №42

Reliable. In and out quickly.

Am
Review №43

LuQ, Dom, and Chad these guys are amazing!! Everyone needs come here get your oil change. They are fast! Just come get car care for your “baby” ask for Dominic.

ja
Review №44

Love this location. Luq is great. He covered everything and didnt try to pressure sell me, just wanted to inform me and help keep me and my family safe while on the road. Will definitely keep going back!

Cy
Review №45

Luke was very friendly and great customer service. From the time I pulled in from the time I paid. IwI definitely be back.

Ja
Review №46

LuQ was very polite and explained the the types of oil my car would need because of its age and mileage. He was very thorough with inspecting my car and let me know everything that needed to be changed and everything was done in a timely manner.

Va
Review №47

LuQ and Chad was amazing with their customer service and explaining in deal the services needed on my vehicle. They were very professional Keep up the good work I will definitely be back for services

Ta
Review №48

Luq gave excellent service and was very thorough with explaining everything that needed to be done to my vehicle. Highly recommend!

Vi
Review №49

I visited this location for the first time due to my engine overheating. The staff was nice but most notably was the assistant manager, Luq. He took the time out to explain what was going on with my car and was very nice and professional. He is definitely a valuable gem at this location and I will return back for future checkups.

Ke
Review №50

Luq was awesome ! He was very friendly and attentive from the time I walked in until the time I left. I will definitely be returning because of him.

Et
Review №51

Quick and efficient. Willing to accept valid coupons for certain services. Friendly and helpful.

An
Review №52

LuQ Really great service and fast. The workers were really knowledgeable and able to fix issues with my car.

ka
Review №53

Luq, Dylan, David M., and Ronnie. very friendly and know what theyre doing!! and informed me on everything they were doing with my car.

Al
Review №54

Dylan & Luq saved my car today!I’ve been bringing my car to this location since 2017 because I’ve never had a bad experience. I even live 35-40 mins away now. I was on my way to get an oil change when my car suddenly over heated and flashed two check engine lights. As soon as I pulled up I explained the situation to Dylan and he explained what both lights meant and helped me immediately. They quickly found the problem and explained it to me well..Luq accurately estimated wait times..and communication and customer service was excellent from both. Was literally perfection from beginning to end. Please give these guys a raise! I’ll be back for sure.

Re
Review №55

I ran into some car trouble on the road and called this area and spoke to Luq over the phone. He was very professional and respectful over the phone! I pulled into the area and he welcomed and introduced himself and asked about my car. I expressed my concern and he went through my car’s current condition without any pressure. The crew definitely went above and beyond to fix my last minute car troubles! Shoutout to Ronnie for going above and beyond fixing my transmission line last minute! I definitely recommend this Jiffy Lube to anyone near the Hendersonville-Gallatin area! I am new to the area and just moved from California and I will definitely be coming here again for all of my car’s need!

ch
Review №56

Luq was very helpful!! amazing service, super quick ! will be back again

Ra
Review №57

LuqI really appreciate this team here at the Hendersonville Jiffy Lube. They took good care of me and my car. The service was very friendly and helpful. Come and get your oiled changed here!

An
Review №58

LuQ and the staff were very friendly and responsive. Service was fast and thorough! We’ll definitely use them again.

Ad
Review №59

LuQ and Dylan were both very polite and helpful. Fast service and very pleased!!

Ke
Review №60

Luke was awesome. Him and his team provided great service. Super friendly.

De
Review №61

LuQ, Shawn, Dom, and Ronnie .....these guys were just great. We showed up not too long before they closed And they got us right in. Luq reviewed the options that I needed for my car....the team was super friendly too

Ca
Review №62

LuQ was amazing. super funny and very nice. got everything done quickly. thanks.

Ta
Review №63

This is a great place to get your oil changed. Crew is friendly and the job was fast. Only got to watch about 15 minutes if ancient aliens on the history channel in the lobby before my Prius was done. Great job folks!

Ho
Review №64

LuQ What a good job & showed me what they replaced very informative. Thanks for hiring wise people making my day easier.

me
Review №65

LuQ, Don, Shawn, and Ronnie have helped me out so much since the moment I pulled in. LuQ has been super friendly and has made sure to explain everything so I’m not lost. I have had so much help in such a short amount of time! I am happy with the experience. They are all friendly with great smiles on their faces. While they work on my car, I can relax and watch a great show on tv. So happy to have my car fixed!!

Ca
Review №66

After spending about an hour looking for a place to get an oil change, I stumbled upon Jiffy Lube. I called the store to verify they could take my car. My call was quickly answered by Shawn, who was more than eager to earn my business. When I pulled into the store, Shawn quickly greeted me to ask what all I needed. He was such a gentleman as opened my car door for me and made sure I didn’t trip over anything as we walked into the waiting room. Luq came to get me a few moments later, and we walked outside to go over everything with me. Luq was very polite and informative as he went over my invoice. He even gave me a discount on my services! On my way out, Luq gave me a few coupon books to pass out to my friends, and thanked me again for coming to see them today. I honestly have never received such great customer service! It’s so refreshing to see young men so excited about their jobs and helping customers! I truly thank Shawn and Luq for providing me with the best experience and value! These guys should honestly be training others. I cannot brag on them enough! Now I can’t wait for my next oil change!

Ro
Review №67

LuQ was very kind, extremely professional, respectful, explained everything. Overall great, timely service.

Al
Review №68

Update: Just got off thee phone with the owner. He has assured me this is taken care of and I wont have a problem again. I will give them a go this week or early next week. Thanks for the phone call and update on my issues with the store and manager that was on duty at the time. Im gonna bump them to 2 stars for now seeing that I have used them in the past with no issues.What a joke. I pulled in with one of my fleet vehicles that I have had oil changes done several times at this location. The manager on duty today (7/22/2019 at 5 pm) had a kid run out and tell me my truck wont fit. I explained to the kid that I have been there before and I just need an oil change. He said they cant do it. I am looking at my previous service ticket as we speak. Last service was 5/10/2019 Invoice #11305 Work order #8 at 11:03 AM on a 2007 Cheverolet Express 3500. So that means my truck needs an oil change every two months. Guess what. It wont happen here again. And we have 5 Trucks and none of them will go there ever! As I pulled away I tried to speak to the manager! He looked at me with the phone up to his ear and walked away. Nice JOB hiring this guy whoever owns this Jiffy Lube!

Oa
Review №69

Luq provided excellent service! Was very friendly and explained everything thoroughly so I knew what was going on. Very happy with service done here.

dr
Review №70

LuQ treated us very great wonderful customer service quick and easy headlight restoration headlights look amazing

St
Review №71

Super fast convenient service. New management?

Al
Review №72

LuQ, Dylan, Ronnie, David, and AlexLuq was lowkey sexist. they charged me $97 for an oil change when i asked for the cheapest thing. then they took my phone and tried to leave a 5 star review

RI
Review №73

I know cars... I challenged this dude and he came back with all the right answers. That knowledge base really help put confidence in your service and your product (staff). Great crew and quick service. Keep it up and we will see this group next time we are in TN.

Ch
Review №74

LUQ was very professional and had great customer service. LUQ even educated me on the services I was receiving. I definitely felt like he cared about my business and vehicle! I will definitely be back for future services.

je
Review №75

Luq was friendly and professional from the moment I pulled in. He explained every thing thoroughly, and got me in and out super fast. Thanks!

Ni
Review №76

LuQ was very helpful with my new vehicle, had no idea about have of the things on my car, I wont be going to any other oil change place besides jiffy lube thanks luq! Very professional guy

Ra
Review №77

This location is always quick and professional. Luq was specifically helpful during my visit. I definitely recommend them for an oil change!

Kr
Review №78

I visited this location for an oil change. The gentleman that worked on my car were friendly, fast and efficient! The gentleman behind the desk kept me up to date with actual time frames and explained what needed to be done very well! I normally go to the jiffy lube close to my home,but I definitely will be going here for all my future car needs! Very satisfied with this customer service experience!

Mc
Review №79

Luq was so nice and and very informative, and also saved me some money! They got me in and out in about 20 minutes.

Ma
Review №80

Came by close to the time they close and the staff was very nice and quick, chad helped me out and gave me a good deal on some new wiper blades. Will definitely be returning again!

ka
Review №81

LuQ was great, honored every wish I had. Thankful for a great experience!

Ja
Review №82

LuQ was efficient with the oil change. First time here and wasn’t disappointed

Au
Review №83

Dominique and Luke thank for the job well done slush

Pa
Review №84

Service was awesome....

To
Review №85

Luq shawn dylan and domVery nice environment.Promp service.All repairs in were detailed in cost.Happy customer

Ol
Review №86

Excellent service! Shawn and the entire team were friendly, fast, and HONEST! There were no “up sales” and they told me exactly what I needed, while offering the best price and service!

Ki
Review №87

Luke was very professional and helpful. Very informative and friendly. And I dont usually review anything.

De
Review №88

Just moved to Hendersonville and this will definitely be my go-to place. Everyone was so courteous, knowledgeable and helpful. They took care of everything I needed and did not push anything that wasnt a necessity. Truly a great shop and a great experience!

Sa
Review №89

This location is the same one I’ve been coming to since 2013. These guys are honest, helpful, and quick to make things running right. I’ve compared service, quality and price and am really pleased with this specific location and staff. Thanks for the smiles and efficiency each visit!

Ma
Review №90

I went for an oil change and received great customer service! The GM was very knowledgeable about my BMW and went above and beyond to make sure my car received the best service. Highly recommend this location for luxury vehicle service.4 months later update: Went to this location again because of the wonderful service I received the last time I went. Shaun and Matthew went above and beyond to make sure my Rave4 was taken care of and received the service at a very reasonable price. My engine light was one and a part needed to be replaced. Matthew changed out the part that was throwing the code and the team showed me the old part that had exhaust build up compared to the new part which I thought was very cool and this educated me on the reason my vehicles engine light was on. Great customer service gentlemen and your location is highly recommended!

Re
Review №91

Luq is the person that assisted me today. He was very helpful and knowledgeable. He was also very professional and kind.

Al
Review №92

LuQ, Dom, and Ronnie were great! Fast service and patience with my Groupon issues.

Co
Review №93

Needed to be in an out quick the guys were great got me done in record time, couldnt have asked for better service.

Ju
Review №94

Luq took great care of us. Thanks!!

Ja
Review №95

Just needed some air but these gentleman helped me out for free! Great guys and very professional and helpful.

ja
Review №96

I called last minute of course! Assumed I would here the same responce I had gotten from 4 other places! Sorry We are full! NOPE not here! The Welcomed me with no hesitations! Thanks Guys for you courtesy and hard work!

Ko
Review №97

Very helpful. Replaced a lug on the wheel of my SUV. Didnt cost an arm and a leg.

Mo
Review №98

LuQ, Shawn, Dylan, Dom, and Ronnie were wonderful! Will be a return customer

Mi
Review №99

Customer service is top-notch. I wish they offered tire-balancing, though. When I got my tires rotated, they also needed to be balanced and I ended up having them rotated back. Otherwise, this is a great location with an exceptional supervisor on Saturday morning.EDIT: The vibration that led me to believe a tire was not balanced was caused by a manufacturing failure in the tire. I had the tire replaced and all was well.EDIT AGAIN: They pull filters to try to sell you additional services while youre there. Thats not unusual for chain businesses. However, they did not replace the cabin filter on my Chrysler 200. I guess they just layed it down on a table and forgot about it. Reduced to 2 stars. Dont take anything out of my car without consulting next time.

ev
Review №100

This place is great!!! They take care of all my needs!

Information
10 Photos
100 Comments
4.7 Rating
  • Address:350 W Main St, Hendersonville, TN 37075, United States
  • Site:https://jiffylube.com/locations/tn/hendersonville/868
  • Phone:+1 615-824-7210
Categories
  • Oil change service
  • Brake shop
  • Tire shop
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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