Great company! Fixed our car within a few hours and for a very reasonable price! Super friendly staff who care about their customers! I’ll be recommending everyone I know to them. Couldn’t be more impressed
Very nice people and always a very reasonable price for service. You can feel that they care about their customers and always give good advice. Not showy or flashy, but a high quality car repair shop.P.S. just take their advice when it comes to when to service your car and what to do to it. It will save you long term.
Great service and friendly staff. Had my air conditioning serviced and battery checked and the cost was very reasonable. The repair was done quickly and I got my car back in a few hours. Sansone’s is very trustworthy. I will go back the next time I need service for my car!
Fantastic turn around, brought our vehicle in and got it fixed in the same day. Awesome service, super friendly personable staff.
While traveling Eastward with a hard deadline to sign for our new house; road debris knocked the plastic engine guard under the car loose. This drastically reduced the speed we could travel. A retired mechanic myself, I needed help, I needed a shop that would see the circumstances for what they were. From our hotel room in Henderson I googled auto shops, and Sansone’s Automotive had 5 stars and was reasonably close. I got there a half hour before opening, and Mike after hearing our dilemma, pulled the vehicle in almost immediately, and 15 minutes later he pulled it out. I want to thank Mike and Sansone’s Automotive for the quick and excellent service.
We have used Sansone’s Auto for many years and for all our cars. This time, we needed advice on a car purchase. They took the time to share their knowledge and then gave our ‘new to us’ car a thorough inspection after we bought it. We used Sansone’s information to get the dealership to make the repairs. Thank you Chuck and Mike for your great service!
Mike and his crew are Awesome. It is a bit of a drive for me but they always get my car done in a timely manner and are always professional and up front with what they need to repair and the cost to fix it. They are honest and friendly and they do a great job! I highly recommend them to everyone I know.
Great communicating,detail oriented and professional team. I feel comfortable sending my wife over there without worrying that she will get ripped off. The combination of master mechanic competence and great communication skills make this team a great value . But Oh for me the real intrinsic value, the real bonus beauty of this shop is their care for the community. They offer discounts on car repairs for donating socks to a local shelter..... God bless them ... I love it.
I have never met a more honest and reasonable mechanic in my entire life. Not only did they check certain things out for me on the car I thought needed fixing they outright told me that they were fine and didnt even charge me for checking them out. I will be returning to them for all of my future maintenance let alone any repairs I may need. Best mechanic EVER!!!
Been on the lookout for a trusted locally owned and operated shop since I moved here from Michigan.THIS IS IT! Worth the drive if youre far. For me its a solid 30 minutes there and back.I have been to 3 other shops around town, and these guys have it together. You can deal directly with the owner, Mike, and all his crew are well seasoned pros.Highly recommended - Ill be bringing my cars to this shop from now on.
This is a mechanic you can trust. Their staff is knowledgeable and always friendly. They do quality work for a fair price and have been in business for over 25 years. I highly recommend this shop. They are one of the best in town.
I have been usSansones for over 30 years. They do a fabulous job at a fair price. Good work and no unnecessary work. They are honest!!!!!!
Car has 320,000 miles. I had been told by dealership that I needed front axles replaced. Sansone told me front left bearings were bad and I needed some suspension work. I didn’t doubt it with my miles. The car now is much smoother and more quiet. It was a good bit cheaper than dealership.
I brought my Prius in to get the battery checked out. I didn’t have a way to get home so they were so kind to let me stay in the office and what for my car for 3hrs! Professional, friendly, reliable, efficient. Definitely going to be going back for all my auto needs. AAA certified.
My vehicle broke down because a part previously installed failed. I was advised that the part was under warranty. Sansone employees flawlessly replaced the part and charged me nothing. I appreciate their integrity and promptness.
The owner was very rude and didnt even ask me what kind of oil I wanted just assumed regular! He needs some customer service training.
The people there are amazing and service was quick and very thorough. I recomend to everyone who needs a great place to keep up you vehicle. Thanks guys keep up the good work
Technician and owners were wonderful. Cars driving very well. Will bring it back for scheduled maintenance.thanks
This was my first experience with Sansone Auto.The customer service was great. The a/c repair was completed properly and within the timeframe given upon receiving their estimate.I will return for future automotive needs.
They did a great job, I will definitely use them again.Douglas Morse
Excellent experience. I waited for the oil change. Everything went fine. They also checked my cars other vital components and reported them back to me. Staff was knowledgeable and professional.
Really professional and dope. Would recommend
As usual, great service, and substantially cheaper price than the inflated quote from a competitor. You are in good hands with Sansones.
Been coming to Sansone for years with my Scion. They are super efficient and honest. I trust them with all my vehicle repairs/maintenance
Replaced right front TPMS. We have been going to Sansones for 16-17 years. During all that time they have provided great service for a very fair price. Sometimes at no charge. The owner and his team know their profession and are very good at it. I would recommend them to anyone who needs and expects these kind of results on the jobs that are done.Virginia Mills
True professionals. I trust Sansones Automotive with all of my vehicles. The mechanics are very fast and efficient. Mike and Chuck are very friendly and honest. I recommend them all day everyday.
I learned about Sansones a year or two after purchasing a new Acura in 1999. Ive been taking that car and then other family vehicles to Mike and his crew for over two decades. That Acura is still running strong. I think of Mike and Chuck as long-trusted partners when it comes to automotive maintenance and repairs. Theyre pros in every regard, and Ive never felt that they recommended services or repairs that werent needed. I wouldnt hesitate to recommend Sansones Automotive to anyone.
Let me start off by saying that the owner Mike and his staff were very professional. I took my car in due to my brakes squeaking. I am very knowledgable when it comes to the maintenance on my car. I have a 2014 Honda Civic and havent had any major issues on it. I looked at reviews online and took a chance. I also have AAA membership and wanted to take advantage of the services they offer. Mike was able to let me know the passenger side axle, Front brakes and driver belt needed to be replaced ( I already knew what he was going to advise me fyi lol). Mike let me know that he would get me a lyft or uber at no cost to me to get home. The ride was taking forever so instead Mike was courteous enough to take me home and pick me back up once my car was finished. For Mike to have taken that step he has gained another satisfied customer. Thank you again !!!! I will refer many of my friends and family after this excellent service.
I always do business at Sansones, and plan to continue that in the future. Nice people.
They were highly recommended to me by a friend, and they did a great job and had the vehicle ready the day before promised.
Been going to Sansones for over 20 years. Honest, reliable and dependable and friendly-cant ask for more. Absolute best in town-period.
I have enjoyed the service and trust of Sansones automotive for 25+ years. The service has always been professional and guaranteed. He has worked with me in scheduling and Avery aspect of my repair and service needs. I have confidently recommended him to friends and family who were in need of a reliable, fair and professional mechanic. I have had him advise me remotely when I was gettin the runaround from a mechanic in Barstow when I had a sudden break down. He always lays out the entire job and prioritizes the need nows vs the concerns that will have to be addressed at a later time. I had a rear door lock on my 2015 Odyssey that had become a royal nuisance in that it would freeze up and become inspirational during cold weather. I had them look at it and agreed to the repair. The original part was no longer available but they secured a replacement and now I can enjoy seamless operation of the door. I strongly recommend Sansones Automotive for all of your repair and service needs.
I’ve been coming to this auto shop now for years. Service is always top notch, great communication always pleasant to work with.
I am new to the area and was looking for an automotive shop near me for a regular scheduled maintenance on my Ford Fusion. There was also a roughness in the ride above a certain speed that had developed I wanted them to check out. I didnt know how to fully explain it, I just knew that something didnt feel right. In my experience, being unable to articulate a problem with your car clearly and just providing a shop with something doesnt feel right often results in we couldnt find anything wrong. So I was a bit surprised when I got the call saying there is a roughness and we found the problem.One part of the problem (a bent rim) they could do nothing about. The other part of the problem (tires slightly out of balance) they could do something about but the bent rim meant that the rough ride probably wouldnt be fully corrected. But he added that I would probably like the difference. Well let me tell you, I am EXTREMELY pleased with the way my car feels now. I used to feel that roughness starting around 40 mph and now it is smooth at twice+ that speed. The best part is that the tire balance was part of the service anyway so there was no extra charge. The weird part is that I had suspected that may be the problem so I had the tires balanced and rotated at a tire store prior to the service, but that didnt correct the problem. That meant I had eliminated thinking that could be what was wrong.Seeing as that was my first time using this automotive shop (but definitely not the last) I would rate my first impression at A++! I went there because of a shop advertisement/coupon in my mailbox and I didnt even check reviews prior to scheduling an appointment (which is very unusual for me). Im now looking at the great reviews after the fact which makes me feel even better.
Mike and team are always upfront and honest about what you need and don’t beat around the bush. You can count on them to get the job done right the first time
I have been a customer for over 20 years. The personnel at Sansone’s are courteous, very experienced and reliable. I trust their judgment and expertise.
Sansone’s offers professional, fair and reliable auto service. I have been trusted them for many years and really have appreciated their quality service and lower costs compared with the dealership.
Fabulous repair shop run by honest helpful customercentric people.
Sansones is a trusted business for us. We have been having our vehicles serviced with them for over 30 years. They are honest about what repairs our vehicles need and what services can be delayed for a while. we trust Sansones wholeheartedly.
We brought our 2006 Avalon in because we were having a charging issue. It was the alternator. Sansone’s Automotive replaced the alternator and performed an oil change. The price was about what we expected, service was prompt, and the staff was courteous and friendly. We will be using them again in the future.
The best of Las Vegas! Honest and friendly. Chuck is the best, always there to help you. Ive been a very happy customer for over 15 years.
Have been going here for at least 15 years - they have always gone above and beyond and are always available to answer general questions about the vehicle. Always been delivered on time and has never missed an estimate, at least going over the estimate. I do not hesitate in referring these guys to anyone that has issues with their vehicles
They went beyond what other repair shops have done for me in the past. They were honest and made sure they repaired what the problem was. Thank you
Best shop I have been to in a long while. Fast, professional, and covered by AAA. Fixed my truck in no time and it runs better than ever now. Thanks again. Would definitely recommend.
Always professional. Always gives an accurate estimate.
Very professional people and friendly will return with my other vehicles
General inspection, changed oil, I’m completely happy with service,I will continue to bring my truck back with future repairs...
As expensive as the Toyota Dealership for repairs. They dont always call you back when you contact them for an estimate. Their work seems pretty good.
Been using Sansone for over 20 years. Great service and Value.
We Love going to Sansone... wouldnt go anywhere else.
Sansons Automotive is a quality repair shop. I feel so much better about my cars physical health since I had them check for a gas leak.I will continue to use Sansons Automotive.Thank you.
I have taken my cars to Sansones for over 10 years and have had nothing but amazing service. I was first referred to this shop about 15 years ago and I have since referred many people as well. After working at Enterprise for 4 years, I learned there are many unethical shops and dealerships, so it was important for me to find one that is honest a trustworthy. They are honest, fair, kind, an reliable. The prices and service are hands down the best I have seen at a shop (I have seen a lot working at Enterprise in both Chicago and Las Vegas). I wouldnt take my car anywhere else. I always know that I will get the best care when going to this shop. To top it all off, everyone who works there is very kind and friendly.
AAA towed my girlfriend’s car here. She is not the most informed on how to take care of cars. The Laundry list for everything that needed to be done exceeded $1,500.00 but these guys really empathized with us and we only ended up paying $750.00 to get the car working at 100%. I highly recommend this place to anyone. They are sincere and will not take advantage of you. Don’t go anywhere else! Go here.
Everyone at Sansones was very helpful, knowledgeable and respectful. They reviewed the service done on my Mazda. They are my go to for service, its hard to find a really respectful people now days.
Excellent service at a fair price. Will use again.
Great experience every time!
Great job by people you can trust
Mike was a tremendous help to us. He was extremely patient with us and took care of my problem in a timely manner. I would recommend them to anyone who wants to get great service at a fair price.
Only gave a one star because it couldn’t go lower! They charged for an estimate and couldn’t find the problem! Then our vehicle was returned to us with unsafe brakes, and they yelled at us for complaining that the parking brake was not working! That part was fine when our vehicle went in! We didn’t trust them not to sabotage something else if we took it back to have them fix the brake. We obviously will NOT be getting ANY repair work done at this place!
Great service as usual. I have sent 2 of my vehicles for service to Sansones and its always headache free. They diagnose exactly what is wrong and only fix what is needed. I will never take my vehicles to any dealer for service where they try to get you to purchase un-needed repairs and over pay for simple repairs. Sansones is the only place I go to now for all my car repair needs.
Had an oil change completed today along with them fixing some electrical because of a check engine light. They offer a 36 month or 36,000 mile warranty. Chuck is always great to work with.
When it comes down to it, they are honest and kind. Ive had some bad experiences from Auto places not being completely honest and pressuring for unnecessary work. I appreciate local, upstanding businesses such as this. Thank you for your professionalism.
The staff is extremely knowledgeable, courteous, and honest. As a woman, I have not always been given the right advice about my cars from car repairman. From the first time I brought my car into Sansones back in 2006, I have never been overpriced or misled about my repair services! Since then I have relaid on their honesty and professionalism. I recommend Sansones to any one who cares about the integrity and quality of work that Sansones provides. Thank you for treating women as great as you do!!!!! Sansones has always been fair and stands behind their work 1000%. Thank you for taking the fear out of getting my cars repaired. You are the BEST!!
I wish I could give them 10 stars! My Aunt and Uncle introduced me to Sansones when I moved back out here almost 11 years ago and I have been going to them ever since. Chuck and his team are the best, they are understanding, honest, and treat you like family. I am a customer for life.
I have been taking my cars to Sansones for almost 10 years. I always get good service. Problems are clearly explained, service is completed quickly, and prices are reasonable. I highly recommend Sansones for both auto maintenance and emergency repairs. Sansones provides excellent service for most Asian and American cars and trucks.
Took my Honda in for very unusual A/C issues. Not your typical issue. I was a little worried that it was not going to be diagnosed. Well, they diagnosed it, and fixed it in the same day, and the best part they also took my extended warranty. They were both professional and friendly and honest. I will be sure and take my car back to them the next time. Finally found a good place to take my car! Yay! Thanks to Chuck and Mike.
I have been going to Sansones Automotive for more than 10 years. First for a HondaCivic, now for a Prius. It is one of the most reliable businesses in Las Vegas!
When I walked in did not know what to expect I was greeted by Mike who told me he was the owner he was very nice and I told him I needed a side view mirror he looked at my car and told me it had to be ordered and would take a few days all went well and the price was fair glad I made the choice to go there I will be a customer for life
Mike was AWESOME getting us in on short notice and servicing our Acura (Diamond) within the 1 hour that he promised. Thank you Mike, for me, John and (Hilo Hattie the Hula Girl) on the dashboard.
Went down to Vegas for Duke vs UNLV (Go Duke!) and my Jeep had some issue with the ignition. Had my car towed to Sansones via a recommendation from my brother-in-law and left it there over the weekend. Had to leave my car and left for home. Talked with Chuck first thing Monday morning - he was very understanding that I was 400 miles away from my car and needed it fixed asap. Although they were very busy (good sign for a mechanic) he found time to get my Jeep in, found the problem and fixed it. Cant thank them enough for making time for me and my situation. So take my recommendation, from someone that doesnt even live in Henderson...or even in the state, this place is very professional. Never felt like I was going to be taken advantage of because of my urgent situation. Happily paid the fee. They are true professionals as Sansones. Thanks again Chuck!Brad - Utah
Awesome customer service! Fast, friendly, economical, and reliable! The best auto repair shop in the area!
Mike and Chuck are two of the friendliest people we have ever met. We have been going to Sansones for about 15 years and have never once felt like we were being taken advantage of. Their great mechanics, friendly service and competitive pricing keep us coming back!
Im from Canada it is great to know one can trust any mechanical work being done on any vehicle brought in .The owner and son work very diligently on your vehicle.Very honest and backs the job and if warranty is called for Mike will back it up .my daughter has been dealing with Sansones for a lot of years and I my self had to use his expertise last year on my Truck so you can rest assure Sansones is a very Excellent Garage to have work done on your vehicle.
Mike and everyone at Sansone make this a first class operation....honest, reliable, knowledgeable - all at a reasonable price. Always a great experience!
Services Honda and other vehicles depending on the service- they usually have my vehicle in and out
Professional got the work done in a timely manner and wasnt over priced
Ive been a customer of Sansones for a couple of years now. Ive had nothing but good experiences. Every time its gone in, I knew what it was wrong (or at least a good idea) when I went. Chuck has never told me it was anything different, sometimes it wasnt even as bad as I thought. My car is always repaired quickly, and always at a fair price. I am the daughter of a service tech back when they were called mechanics, and spent many years working on a dealership parts counter so I have a pretty good idea of how much parts cost and how long it takes to do repairs and Chuck is always spot on. I will not take my car anywhere else!
My family and I have been going to them for years, great customer service and knowledge of vehicles. Wouldnt go anywhere else. Its nice to know that you are in great hands. Thank you for your awesome service!!!
We have brought several cars (starting w/ a Civic) to Sansone’s over the course of approx. 24 years - we’ve never been less than happy w/ the service or the work done! We learned early on that this is an honest & hardworking shop where we need not worry about being price-gouged. Highly recommended!
Sansones Automotive successfully blends both excellent customer service for you, and quality mechanical service for your vehicle. Finding a trustworthy and competent auto mechanic shop can be a challenge. Sansones Automotive is the place. Highly recommended.
I always get friendly, high quality service at Sansone’s. I literally decide what brand of car I buy based on the cars they service. I hope to never have to look for another automotive service provider.
Ive always had great service, customers coming in facility are greeted on first name basis. Shuttle service available to home and back to pick up vehicle. Fees are much cheaper than dealership. I moved to Henderson 10 years ago, found the add in the yellow pages and Ive been coming here ever since.
Took care of me like I was going there for years!
Very friendly and professional. Quick turnaround. Seem to be honest and reasonably priced.
Very reasonable prices and good work and service
I have used Sansones for a few years. They recently did my 90000 mile maintenance service. They were quick and efficient. They did a great job. I will continue to go here for all my auto needs.
If you want a fair deal on mechanic work this is a great place. They treated me great every time.
Sansone Automotive is reliable, trustworthy and professional. They got repairs done on my car quickly and efficiently. I recommend them to anyone.
We have been coming to Sansones for several years. We are totally pleased with the service we have received and trust your company completely. Chuck is great to work with.
Love this place. Honest, timely, and completely fair in price! Would and have recommended to many friends and family!
Been going to for years. Appreciate all their honesty and helpfulness.
They are trustworthy and take great care of my vehicles at a reasonable price.
Amazing service. Everyone is wonderful. 5 stars
I recently had my first service at Sansones and was pleased with the service, the cost and the friendly staff. I will return for service here in the future.
Service was so great and fast. We love Mike and Chuck.
Always happy with the service, cleanliness and care of my car there all at a fair price.
They are the very very best, I have used them for years!!!!
This happened a while back but i was unable to find a place to find to write a review untill now and i am still fuming.they gave me a price of 235 dollars for maintenance.told them to call me when the work was done.i inow there going to call with some repair and sure enough they do,but im ready for that or so i thought.i tell them to do just what we agreed on and nothing more,but they tell me that whoever did my last maintenance striped a lug nut and they had to break it of to rotate the tires.i had just moved here from nebraska.i told them i just drove 1400 miles with no problems and just want my car they way it was when i brought it in but they said i couldnt drive it that way.so like an idiot i said go a head and fix it.another 165 dollars.so i go pick up my car and they tell me one of my tires is ready to blow out and i said these tires are just a year old.they showed me the tire and there was a bubble on the tire.i bought the tires in vegas last year when vacationing here lat year.this tire was different than my other 3 tires.so the next day i was going to go to the place where i bought the tires,but i called sansone before i did and ask them if it was possible that someone could have stolen my tire and put on that on with the bubble.they said they made a terrible mistake the day before and put the wrong tire back on my car after the rotation.they didnt have the courtesy to call me,but waited for me to call them.but at least they told me.i thought i was losing my mind.so they tell me to take my car in to put my tire back on.no refund of any sort,no sorry about that.they didnt want the customers in the waiting room to hear what happened.talk about a night mare.its tough to find anyone whos honest,you put your complete trust in them and you see what happens.you cant trust them.dealers are crooks to but i dont think that would happen at a dealership.bottom line is nobody over sees them and they can do and charge what they want.recommend them.ha ha ha.no doubt in my mind what they are.crooks.they treat us like suckers.they claim to maintain and repair all kinds of makes now.boy the money they make now.what a racket they have.there have a license to rob us and boy do they
Good decent service.
CHUCK IS GREAT GREAT WORK