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Franks Auto Body Inc
2350 Silver Wolf Dr, Henderson, NV 89011, United States
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Franks Auto Body Inc

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Sh
Review №1

Accurate, fair estimate of front end/windshield repair. aRegular updates on status and completion of services performed were communicated to me by Josh, who was great to work with. He made me feel like I was part of the team fixing my car. It looked and drove like a brand new car when repair was completed. I highly recommend Franks Auto Body!

Ma
Review №2

The original estimate I was given was reasonable, and they worked well with my insurance. Josh explained what needed to be done. The estimate of the days required to complete the work was reasonable. I was provided with regular updates, and the vehicle was ready earlier than estimated. They even buffed a key scratch on the hood with no extra charge. I have a Subaru and I was very pleased to see that they were an authorized repair shop. I found all the parties involved professional. Great service.

Cl
Review №3

If I could give them 100 stars I will. Patricia was very kind scheduling my appointment. Josh is the person who dealt with the repairs. He was helpful, very knowledgeable and professional. I needed to get my car repaired as quickly as possible since I was moving out of town and Josh really run the extra mile for me. He periodically sent updates and the car was done on time. The car looks great!If you are looking for a place to get your car maintenance or repairs professionally done, attention to detail and on time, this is the place!

Je
Review №4

Excellent! Excellent! Excellent! Very friendly staff. Josh keep me updated every step of the way. Was picked up by enterprise promptly and put into a rental car. I have never dealt with a body shop that provided such a great service. I will recommend them to everyone. Thank you guys, great job!!

Ja
Review №5

Franks is the best auto body shop in the valley. Ive taken my truck there twice and I couldnt be happier. There customer service and quality of their work is outstanding! Thank you Josh Ghadt for making this easy. Highly recommend!

Sh
Review №6

First let me say that they are very professional have great communication skills & gets the work done in a timely manner!!! Patricia is so kind and sweet and very helpful. Josh handled my car. He kept me updated I didn’t have to call and ask any questions cause he was two steps ahead. Insurance covered all my coast & I must say I’m in love all over again she’s like brand new!!! If your looking for a place reliable trustworthy and great service I suggest you go to Frank’s Auto Body

Ad
Review №7

I was in an accident that damaged the back of my car. The repairs took longer than expected but the staff was very friendly and kept me updated every day. The overall result was great and they even buffed damage that was done before the accident. I had a great experience with Franks and would recommend.

Ji
Review №8

Got into a little fender bender and Franks Auto Body did all the repairs and very timely manner my wife and I were very satisfied with the repairs. Josh my contact from Franks was very thorough with text messages keeping me updated with the progress of the repairs. Would highly recommend

A
Review №9

Amazing customer service by the entire staff . I am treated like family from start toto finish . My vehicle was spotless and repaired better than any dealership could ever do .

Da
Review №10

Smooth estimate process, good work. Insurance handled payment. The employees were very good about updating me as to the progress and estimated time of completion. Recommended!

Ch
Review №11

They did an awesome work! Im very satisfied. Everybody is very friendly and Josh who took care of my car also communicates letting me know how the repair is going, it’s on schedule or not (which it was on schedule) I was very comfortable leaving my car with them. Thank you!

A
Review №12

Ive been going to Franks Auto Body for the past 25 years.They have repaired a total of 5 vehicles.Their work is superb. The level of craftsmanship is second to none.The car looks better than new when they are finished with it.The staff is very friendly and deals with the insurance companies for you. They can also arrange a car rental if needed.One thing I really appreciate is they keep you updated on the progress of you car.I will continue to bring my cars there.

Ka
Review №13

Great people! Great work! Im so happy my neighbor recommended them.

Co
Review №14

Need body work done..Franks the best in the business. Courteous knowledgable friendly. I have my CADDY XT4 in there right now. I wouldnt trust it to no one but FRANKS.

Fr
Review №15

Good food. Dining room is open now! :)

La
Review №16

Burglary insurance claim was submitted for paint and repair. Meeting with proprietor of Franks Auto Body was a difficult discussion in which I was called a liar. Josh said that damage to paint and front bumper resulted from other drivers dinging my car with their car doors. Further that damage to front bumper resulted from an accident. I have no history of auto accident. Burglary date was April 12th. Still no call from Franks Auto Body as of June 15th. When I called on June 15th, Josh told me claim had been denied because no one could reach me.Allstate denied Joshs statement. Claim was further reassigned to another repair company. Allstate customer service team solved the problem.

Fa
Review №17

Have had two vehicle repaired at this shop. Friendly people and good service. Their rates are fair and job is well done.

Al
Review №18

Great Professional work and fast. Would definitely use again.

Ja
Review №19

My mechanics, who I love and who have never, ever steered me wrong, recommended Franks Auto Body. I had a huge mess, two separate accidents, and two separate insurance companies to deal with. They were a preferred auto body shop for American Family Insurance, which was awesome. They took care of EVERYTHING from the adjuster to the repairs, and then even worked with the Honda dealership to reset sensors. Josh managed both insurance companies for us and gave us updates all the time to let us know what was going on. Holy cow, the customer service alone was incredible...but their work was just as good. They gave us the car back looking brand new...and even cleaned the inside, it was pretty bad when we handed it over. Ive never had such good customer service from an Auto Body shop before. I wont be going anywhere else as long as I am in Vegas!

Gi
Review №20

This place do not disappoint! They are the BEST in the bussiness. Christina is very helpful and keep you updated. Professional and nice folks. Nuff said...

jo
Review №21

Franks Auto Body repaired our vehicle following our recent car hacking incident. we have been more than pleased with the service and quality of the work performed on our vehicle. We have recommended FRANKS AUTO BODY to everyone who has co.pmemented us on the appearance of the vehicle.

Mi
Review №22

Definitely recommend this place. Very thorough. Nice people. Thank you Cristina!!!! 😀😀

Br
Review №23

Ive been going to Franks 5 years. They are always so kind and get the work done fast and efficiently. Excellent service!

Ho
Review №24

Very happy with the job they’ve done. My Accord looks good as new!

Ch
Review №25

Wow. Subarus are notorious for requiring specialty work because of the technology in then. I got rear ending driving my car the very first day I took it off the lot and was so upset. After I cried about, I looked at the Subaru site to see who they trust/certify to do their autobody work and Franks came up. I also looked at Allstate to find a shop that partners with insurance to make the insurance part easy and again Franks came up. I yelped them and it was too good to be true. An honest shop that does amazing work and right. I went across town just to come here and I was not disappointed. They had my vehicle done far in advance of me expecting and there arent any glitches. They kept me informed they entire time. Great service. Great, quality work. I cant rave enough. You need autobody work, come here. Regardless of if youll have to wait a little for the vehicle because you know the work will be done right and is guaranteed. What an easy and great experience. Wow.

To
Review №26

The Honda dealer referred me to Franks after I got a minor dent and scratches from brushing against a garage door. I got two estimates and Franks was the less expensive. Very professional and pleasant to deal with. My car was completed on time (early actually) and was very clean and detailed inside and out. The work was excellent, impossible to tell it had been repaired. I would recommend Franks and will use them again if the need comes up.

Ni
Review №27

Everyone, including Josh who was our representative that helped me out for my auto accident, that I encountered here was very professional and in good spirits. Car was returned looking brand new and driving great!!

Da
Review №28

They did an excellent job again.

T
Review №29

If I could rate this Auto Shop a Zero rating I would. The front desk customer service is good, the woman that answers the phone is nice and professional. I can not say the same about the employee that acts as their State Farm adjuster/contact Josh Gnadt.My vehicle was hit while parked I have State Farm Insurance. Franks Auto Shop was listed as a preferred provider on the State Farm List of auto shops. There was some damage to the back bumper and front end of my vehicle. When I brought my vehicle up to the shop he asked what happened.I explained that my vehicle was hit from behind then dragged by a larger SUV. I showed him photos of the accident, how I was hit. I offered to email him the photos I showed him, he rejected my offer. Josh then proceeded to tell the insurance company that I told him i was baked into while parked and based on that in his opinion I should not have front end damage.I then had to call the insurance company and provide them with the same photos of the accident that I showed josh. After receiving the photos the the insurance company approved the claim and work for both the front end and back bumper of the vehicle.When I received my vehicle the body work was decent but not worth the $500.00 deductible I could have gotten better from Maaco in addition I could hear a rattling notice. I took the car back to Josh for him to double check the repairs and he did not do so, instead he had one of his mechanics to take the wheel off and blame it on me needing new brake.When I looked at my invoice I could see that Josh used bad recycled parts and in some instances only put nuts and bolts but didnt replace any actual parts on the vehicleI took my vehicle to a franchised well known Auto shop and the manager showed me the botched repairs that was completed by Franks he showed me where the struts were leaking, and the control arm was not replaced despite my insurance being charged for it .I would not recommend using this auto shop for body work or repairs. The auto work is of poor quality, they have poor customer service and little integrity.

Da
Review №30

Franks is the best hands down Ive been rear ended 2x and they made my bumper look brand new 😊

Sp
Review №31

Franks 🚘 body shop is wonderful 👏. Thankyou for prompt service and taking care of my car scratches for free was very kind of you. God bless. You are good peeps. Ill be back. Ill spread the word.

Da
Review №32

Always very nice people here. The prices are great

Ju
Review №33

I stopped in Frank’s to see about a previous paint job. The area I was concerned about was not where they repaired my door. So it wasn’t under the warranty, but a mechanic installed a new car remote for me when I mentioned that I couldn’t get it to work. It was a little complicated to do and I would not have ever figured it out. Ten minutes later I was grinning ear to ear as I drove off. I hadn’t had a working remote door opener since February. Christina was professional, caring, friendly and so helpful. The mechanic was very sweet and explained the reason I couldn’t get it to work myself. ( wrong instructions were printed at the car part store). Call Frank’s for YOUR car repairs.

Ha
Review №34

A family member of mine went here after her vehicle had been involved in an accident. The auto repairs were bad. The shop put bad used parts on her vehicle. The body work they did was mediocre. More importantly she was not treated with fairly by the onsite insurance contact Josh.

Te
Review №35

I will never use this shop again, I had some auto work completed and they did not do a good job. I would not recommend this shop for auto repairs.

St
Review №36

Frank is a outstanding person. Shop is quality all the way. Highly recommended.

Da
Review №37

Great job on repairs, also great job on keeping me informed about my repairs!

D
Review №38

Franks Auto Body got my car back together in no time! There customer service is amazing and they do great work!

Li
Review №39

Back again.....People PLEASE STOP backing into my poor car.Just dont come near anymore. Thank you 😊In a positive note......Franks Auto Body is amazing! Great work Wonderful people! I have referred others and they were just as happy. If you need body work to your car come here first!

Ri
Review №40

Just dropped my car off today. The staff was more than helpful and I look forward to the final results.

Ke
Review №41

I have long been a customer of Franks Auto but today that option changed. I had a simple glued on badge on my tailgate come off and wanted to know what it would take to have it reapplied. Two minute conversation at the most. I was told that I would have to make an appointment. They wouldnt even come out of the building. So long Franks, I dont have any time for you.

Mi
Review №42

Frank’s Auto Body has worked on my cars on three occasions. There work is simply amazing. The best body work I have ever seen. They just repaired my BMW 750i. The quality of the work was extraordinary. Elio was the rep I worked with. Best customer service I have ever experienced !Highly recommended Frank’s auto body!!Absolutely 5 stars!!Mike S.Henderson, NV

Bo
Review №43

Frank’s is the ONLY place I’ll take my vehicles. Their work is excellent. The owner, Frank, takes care of his customers like they were family. I’ll never go anywhere else!

El
Review №44

Nice people

Wi
Review №45

I had to take my truck to a body shop for an estimate. I drive by this shop often & knew it was there so I went here for an estimate. As I walked up I see a sign that says estimates by appointment only. LOL, Argg, so I walked in anyway. The people were very friendly & very helpful. I explained my situation & they were kind enough to give me an estimate right then. I Just have to give a Shout Out here. Their entire front desk is a HUGE salt water aquarium with a beautiful puffer fish, a gorgeous lion fish plus 4 others. WOW. Really Nice people here. Very Helpful.

Ka
Review №46

My car was damaged in the front right quarter panel, we brought it in a Monday and they said they have it for two weeks. My car was ready that Friday (5 days) later. They went over the car and the items they fixed, and painted, which I appreciated. The car looked like new. I am very pleased with their work, professionalism and timeliness of getting my vehicle back to me. I highly recommend them.

Th
Review №47

Had my titan truck fixed at Franks where someone backed into it at parking garage. The service here was more then beyond. Very friendly and understanding staff.The workmanship is done by a place that takes pride in what they do.Thanks For Your Great Service.

L
Review №48

Nice shop, able to fix my cars bumper quick. They have coffee and water and ac inside while you wait to get the damage report. Also a nice fish tank to watch and pass the time while you wait. Affordable and reputable.

La
Review №49

This by far the best company to have car bodywork. Excellent workmanship, service, communication, and on time completion. Christina is excellent liaison and handled my repair and kept me updated. Thank you F.A.B. !

Mi
Review №50

EXCELLENT WORK AND SERVICE! My truck needed to be painted and I had heard great things about Franks Auto Body and that they are family owned and operated so I went to them. I wasnt disappointed! They treated me like family and my truck like it was their own! I would highly recommend to anyone looking for any all auto services!!! Thanks Frank my truck looks better than it did when it was brand new!!! :)

To
Review №51

Excellent service and quality reconstruction. I have a VERY complicated vehicle and they knew exactly what it needed. Even went across town to an aftermarket dealer to pick up parts for my specialized truck. Me, being the Nervous Nelly, wanted to see the progress of the vehicle and they told me it would be no problem. Sure enough, easy-peezy. Everyone did what they said and it was done when they said it would be done. I almost wish they did custom work as Im sure it would be first class as well.

Pe
Review №52

Great Customer Service, I would recommend anybody to bring their car here for Body Work.

Mi
Review №53

Excellent service...they always go the extra mile. I was referred to Franks Auto body about 20 years ago and have been using them ever since. They are the only place I go for any auto body work because they always go the extra mile as far as service. The technicians are great and they get it right the first time. They have done everything from scratches to major wrecks for me and I have never had to bring my car back after they worked on it. Their facility is also the cleanest, most well-maintained shop I have ever seen. I absolutely recommend Franks Auto body to all my friends and family.

st
Review №54

Franks Auto Body exceeded my expectations. Lisa kept me informed every step of the way regarding the process of my repair. Transitioning from the shop to the car rental agency was great. When I returned to pick up my vehicle I noticed it was cleaned inside and out!!! Very impressive. I will recommend Franks Auto Body to anyone! Their customer service was excellent. Promo code 38770.

Fr
Review №55

Great work to my friends car

Jo
Review №56

Awesome place. I had a very minor issue where my hood was closing properly. Frank himself came out to inspect, got a mechanic on it pronto, and had me once again safely on my way, completely free of charge. These guys really care about their customers, would recommend!

Ma
Review №57

I had to return a second time...(waste of my time), because NV. General insurance company uses Franks AB as company estimator. There shouldnt be a big difference between an estimate I got on my own verses a liable insurance company. We will see. Awesome coffee...Duncan Donuts...only dry creamer though.

Mi
Review №58

Excellent service. Could not even tell my truck was repaired and painted. Want it done correctly, go to Frank’s.

Da
Review №59

In 2014 my wife’s 2007 suburban was rear ended in a regular accident. The rear bumper cover rear gate and tow hitch were all damaged. When the insurance company asked where I wanted to take the vehicle to get fixed I told him Franks Auto Body. I’ve been using Frank’s for over 20 years here in the Las Vegas Valley. They do impeccable repairs with the upmost professionalism. I had a vehicle back within two weeks time completely detailed and no one was the wiser that it ever been in an accident. Please take it for me if you need to get your vehicle fixed after an accident take it to Franks Auto Body.

Ge
Review №60

Great service, great prices

Ma
Review №61

We just recently had our 2008 Lincoln Navigator repaired at Franks Auto Body and everything went and was very smooth. Jimmy gave us an appraisal and we ended up bringing our vehicle in 2 weeks later. The parts were ordered and ready to go by time we brought it in. The Navigator looked great and they were very professional and courteous. We would definitely recommend them for all your auto body needs and repairs. Thanks Frank!38898

Le
Review №62

I HIGHLY, HIGHLY recommend Franks Auto Body. They did a great job on my car, Dennis was point of contact, he was really great! The staff at Franks Auto are definitely great, not only did they fix the damage, they detailed the inside of my car as well. Within 2 days, they called to say my car was ready to be picked up. Franks Auto Body did a great job repairing my car, they made it a stress-free experience; they arrange rental cars for you and go out of their way to make the entire process run smoothly.

Mo
Review №63

Courteous staff; good service; life time warranty as long as you own your vehicle.

Ja
Review №64

These guys are great. I dropped my car off on 2/27 and picked it up a few days later. I was very satisfied with their work. They were also the lowest cost from other shops i got estimates from. I highly recommend them.

St
Review №65

Franks does exceptional work. They have a very trained eye to pinpoint and fix problems unknown to most owners. Paint-matching, blending and total repair is top notch.Support a family owned business that knows how to do it right the first time. Only body shop I trust. Superior work

Ch
Review №66

Franks is the best. Crazy fast turn around. You can’t tell my wife’s car was dinged. Elio was the best.

Pu
Review №67

FRANK THE OWNER, IS THE MOST AMAZING BUSINESS OWNER, WITH PROFESSIONAL, LOVE & KINDNESS. CHRISTINA IS SUCH A ASSET 2 THIS BUSINESS. MY CAR IS FIXED BEAUTIFULLY.. BLESS YOU, THANK YOU

Da
Review №68

When looking for a body shop for our Honda Ridgeline, we were naturally weary. After contacting my insurance adjuster and going through estimates, reading reviews and location we decided to give Franks Auto Body a try. They had excellent reviews on matters that matter the most when handing off your vehicle. They have a location that was not too far from home, it was exceptionally clean and the environment is calming and very much so welcoming. Upon entering the shop we were greeted by Patricia, whom is sweet as the day is long. She checked us in, gathered all necessary paperwork, explaining everything along the way. Her personality is professional with a side of relatability. There is a beautiful salt water fish tank, a flatscreen t.v., they have a Keurig Tea and coffee station available for self serve and the restroom was so clean! Elio was the employee who took care of us. He was very patient with the dozen questions we had, answering each one with care, consideration, and the knowledge of this employee was quite impressive. His communication throughout the process was consistent and very helpful, which lead to a great starting point of trust. Our Ridgeline looks new, they took great care of our vehicle, in a very timely manner-fewer than a week-and we are grateful to have followed our gut instinct because should we need it, we will continue to come back to Franks.

Mi
Review №69

Frank is the best, #1 for everything. Thanks to everyone there working to get my life back together. Thanks also to lisa.

Ma
Review №70

I went to Frank Auto Collision on Boulder HWY, Henderson Nevada. The salesman Micheal told me it will cost me $4,000 or more with five years warranty. I was told he would email me in 45 minutes and I never recieved anything. Even the next nothing. So, I went to maaco instead. They took me right away, with no problem and they did an excellent job.

Sh
Review №71

Great experience!!! Everyone was very friendly and professional. Went in for a new side mirror and it looks great. Jimmy helped me and he was awesome...he even gave me a free bottle of touch up for the nicks and scratches on my car. I strongly recommend Franks Auto Body!!!

sc
Review №72

Truck came out awesome. Looks like new again.

Ja
Review №73

Recently I was involved in an accident that needed repair, Franks had the car for two weeks, the original estimate was 2-3 weeks. Franks did everything that was promised and my 350 Z looks as good as new. There were not any surprises, the cost estimate and delivery was right on target, and the car looks great, what more could you ask for!! BTW, the estimator, Jim, was a most pleasurable person to work with, going out of his way to inquire about new batteries for my remote keyfob.Great job Jimmy.

Ev
Review №74

Very friendly staff and a simple process. Repair came out like new and even went the extra mile. A nice experience to a stressful time. Thanks!

Me
Review №75

STAY AWAY! BEWARE! Horrible staff, customer service and workmanship! 1 STAR REVIEW IS GENEROUS!After leaving the review below (10/14/19), I received my first text/phone call from Elio and Susan (office manager) apologizing for miscommunication and I was quite surprised they didnt acknowledge the fact that there was ZERO communication for almost 3 weeks while my car sat at their shop. After lots of excuses and more run around, I contacted the appraiser/insurance company myself and within a matter of hours I did what it took Franks people almost a month to do. On 10/17/19 Susan contacted me via text that my car was ready for pick-up.I didnt think this transaction could get any worse...it did! Susan was an absolute joke and the shop should be embarrassed to employ this person. She wasnt concerned about my dissatisfaction or the trouble their negligence caused me, all she wanted to do was place the blame on others and take no responsibility for the situation. Then to add insult to injury, it ended up being less work for more money and no one walked me out to my car to make sure it was repaired correctly. The final straw was when I got home and checked the car myself, I opened the trunk to inspect the bumper and found that it takes several attempts to get the trunk to shut properly! It looks like Franks doesnt care much for their workmanship either.Keep in mind that this was just a small, rear end bumper repair and please take heed of my warning. Learn from my experience and go somewhere that values YOU, your time and business.I left this review on 10/14/19:The 1 star is for extremely poor customer service.My car is currently at Franks for a rear end fix that I was told would only take a few days, been there since 9/24/19 and Elio is my service point of contact. Ive used Franks several times over the years for various repairs and I had an issue last time which Frank stepped in and took care of so when I needed repairs of course I took my car to this shop.This time has been the worst so far and I will not take my car or refer anyone to this shop again. No one from Franks has called or emailed me once since my cars been there to let me know the status of my vehicle, Ive had to initiate every follow up. When I initially reached out to Elio on 10/2, he told me he contacted insurance on 9/28 for an adjustment to the repairs and was waiting to hear back from them. It wasnt much and I even offered to pay out of my own pocket to get my car finally repaired. He said hed follow up and get right back to me...crickets. I called back on 10/7 to see if Elio got what he needed from the insurance company and he said that he didnt yet and he would reach out to them and call me right back...more silence.As of this post, still no contact from Elio or anyone at Franks and I will update this review as things progress with this transaction.

Ca
Review №76

Excellent customer service. I worked with Christina and she was knowledgeable and extremely helpful. I would recommend Franks for all your auto body needs!

Ro
Review №77

Had my car in Franks Auto Body and my car turned out fabulous. The people at Franks treat you with respect and will help you every step of the way. Thank you Frank and his great staff!

Je
Review №78

Franks Auto Body is the best body shop in the Valley...thats my unwavering opinion...from more than 27 years of experience as needs have arisen. And they are great people!

fl
Review №79

The door on my 2007 regular cab Tundra got taken by wind several years ago and swung around and hit the front fender. These doors are like sails they are so huge. Damage included the door which had a huge fold the length of the door, a door post and hinge damage that had to be rebuilt and the front fender was damaged. The repair and paint is perfect and was at a reasonable cost.I am writing this review now because after several years you still can not tell the truck was ever damaged. They were highly recommended at the time and i highly recommend now!

Mo
Review №80

Franks did some repair work on one of our vehicles. Nice folks, professional, and the work was top-notch. We will use them for all our auto repair needs.

Ma
Review №81

My husband went in today and got the worse treatment ever. He had an appointment, showed up and got helped last. Another gentlemen arrived after him and was offered coffee and water while my husband wasnt offered any, he got called back with the adjuster first, while my husband was still waiting. No one apologized to my husband for the wait. The other gentleman came back in with his adjuster and he was offered coffee or water again, while no one offered anything to my husband. Very poor customer service, I feel it was a slap in the face, to offer the other person ammenities not once but twice and not to my husband. Go ahead and keep your coffee and water, as you have lost our business and that of our friends, family, and business associates.

Bu
Review №82

They are kind. They keep you up to date where your vehicle process until finish.

Ja
Review №83

This is my second time coming to Franks Auto Body, and this time I drove across town to make sure my car could be taken care of here. I wouldnt trust another place with my car, and as usual, it looks as good as new. The staff is great and no matter how much you pester them they make sure to get back to you with all your questions and keep you updated every step of the way.

Ma
Review №84

Over a year ago had a crash with our Mazda CX-9, they did a good job replacing the bumper, good service, dealt directly with insurance as USAA refereed me to them in the first place. So i had them do a few other jobs: window motor, arm rest cover refit, and A/C compressor within a few months. Last week my A/C went out again, they within a day and a half of working days had gotten the replacement under warranty compressor installed to help us make a hard timeline. Even helped my wife load the vehicle after switching from the rental car. RECOMMEND.

C
Review №85

Seemed genuinely concerned about my satisfaction. I’m pretty picky, and had some small issues with the first repair. They were happy to make it right. Never made me feel like I was being unreasonable. That is a rarity with autobody shops.

Ke
Review №86

My brand new Mazda recently had a run in with my garage door. To say the least, my Mazda, and my garage door both ended up damaged. I took my car to Franks and within 2 days it was back to perfect condition. Not only was the estimate I received cheaper than anyone else, but the work was exceptional. My car was beautifully detailed inside and out when I picked it up, and the damage was no where to be found.Extremely happy with the service I received at Franks. Ended up bringing 2 more of my families cars to him!

Ma
Review №87

Frank helped me so much with my car! He got me in so quickly after I had gotten a quote from my Nissan dealership on a ridiculous amount of money and after going to him I had discovered that almost half of the things werent even a problem. Frank and his team saved me so much time and so much money! Their honestly and how much they care about their customers shows through their work too! Thank you Frank and thank you everyone who helped! 100% recommend anyone to this shop!!

Ja
Review №88

The quality of service i received at Franks Auto Body was beyond excellent, my car looked better than ever when i picked it up. Jimmy took care of everything and answered all my questions. I hope i am never in another accident, but if i am i will definitely be taking my car to Franks Auto Body. Promotion code # 38870

La
Review №89

Good people, especially Lisa. They made my truck shine like new after a major accident. If you have dent drop by and they will work it out for you.

Me
Review №90

The woman at the front desk (Vivian) needs a serious attitude adjustment!! She was rude, combative and probably the least helpful person I have ever encountered in a customer service position. After our insurance set up our repairs with this shop, she tried to tell us that she had no information from our insurance and that they couldnt help us, even though we had email and text confirmation. The employee that spoke with our insurance agent (Christine) hid in the back and did nothing to help. Thankfully, our insurance company found another repair shop that actually wants our business and doesnt treat their clients like garbage.

Ne
Review №91

Wish they would be clearer on time frames. Fixed some minor stuff not related but didnt fix the molding that was related. Better than most.

Ro
Review №92

Best auto repair services in the LV valley.

Ra
Review №93

Franks Auto Body is the most reputable and Reliable Auto Repair Shop in all of the Las Vegas Valley! Its at the top of the list of recommendations from any insurance company! My car will be repaired shortly there

Dy
Review №94

Excellent service. I highly recommend this shop. They are very knowledgeable and honest. Only auto body shop Ill go to in the future

Fi
Review №95

Very helpful. The owner did everything he could to help

Mi
Review №96

Okay, so I am about 6 years late in writing this review.....BUT.... I had a really bad accident where I caused a lot of damage to my car. I brought it over to Franks Auto Body and the gentleman at the shop was so nice and courteous. I had never been in an accident before and they did an AMAZING job on my car!!!! They sent the SR1 for me to the DMV, and they also stayed open a little late so I could come and pick up my car! The entire time, they kept me updated and informed and let me know step by step since I was so worried about it being totaled. I hope nothing else ever happens, but if it does, I will make sure to take it to Franks. Over all wonderful experience.

Br
Review №97

I have been going to Franks Auto body the last 10 years. Not only do they provide fare estimates as well as tremendous customer service. The finished product is always fantastic!

On
Review №98

Great work I would my any else

Ke
Review №99

Franks Auto Body is the best!! I went in because I could not open the back doors of my work van. (The day before I had towed my daughters car with my work van and my bumper inadvertently was bent up so I couldnt open the back doors to access equipment.) I wasnt too optimistic because Franks is a big operation and they are very busy. But within the hour they had the right tool to fix the bumper and I was literally back in business. I can not thank them enough for their quick and professional attention to my problem.

Da
Review №100

Love this place! Staff is excellant also! Elio Misso is a true pleasure to work together with to get their jobs done!

Information
87 Photos
100 Comments
4.5 Rating
  • Address:2350 Silver Wolf Dr, Henderson, NV 89011, United States
  • Site:http://franksautobody.com/
  • Phone:+1 702-564-6472
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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