Great customer service and auto work! Keith was helpful, friendly and professional. Would definitely recommend!

Honest and reliable techs. This location has always been great. While my vehicles are here for anything they need they are sure to give me calls with updates. If youre looking for a shop that wont lie to you to get you to replace parts that dont need to be replaced then this shop is the one youre looking for. Theyve also protected me when I felt another shop was lying to me about parts needing to be replaced. They confirmed what I felt that the other shop was lying and my vehicle did not need repairs that another shop was pushing me to get.

I received a flyer in the mail with the services they offered. In the flyer they had oil change for $17.95 the expiration date was 9/30/2021. I scheduled my oil change for 9/12/2021 and went to the appointment. When I arrived they took all of my information and asked for payment of $43. I showed the flyer with 17.95 and the manager said we are not honoring that anymore it is expired. I said it was not expired the expiration date was 9/30/2021. He repeated it louder that it was expired. The people in the office were looking at me like I was trying to scam them. I got embarrassed and then mad and said “ the flyer said it was valid until 9/30/2021.” DO YOU AGREE? He agreed and said we are not honoring that any longer and we can cancel anytime.Meineke on Boulder Hwy FALSE ADVERTISES to get CUSTOMERS in the DOOR!!!! Do not go get scammed by this crooked business.

I took my car in to get a fan fixed that had something to do with the AC it hasn’t even been a week and I’m having the same exact problem that I took the car in for. So I 10/10 recommended you take your car somewhere where they will actually do the job. Now I’ll have to take it somewhere else and be without AC in a state that is easily over 110 in the summer. Sure they were cool at the shop, but clearly the work wasn’t as good as their personalities. That definitely sucks.

My radiator blew going back home to Arizona. I called them 1 hour before they close and they had it done by the following morning. We own AAMCOS in AZ so I know how busy Friday and Saturdays are and they still got it done!! 10/10 would recommend every time you need something !!

Meineke on Boulder Highway (or Horizon Dr.) did a real quick and professional wheel alignment. Employees were friendly and explained everything thoroughly. Only suggestion would be to post the guest wifi password in the sitting area.

I had an 8am appointment for an oil change. When I dropped off my car, I asked how long it would be. They said at least an hour and a half, which of itself was ridiculous. When I returned an hour and a half later, they hadn’t even started on my car. In all, I was there almost 3 hours. They charge a lot of money not to prioritize appointments. I will not go back.

I have never been to this location and I’m highly disappointed that I even wasted my time. Scheduled an appointment online which was verified via text message and email. Rushed to get off early, arrived early to my appointment, just to be told I can’t be helped (for an oil change). Female employee told me I was called and notified of this…umm hello if that was the truth would I even be here?? Offered to show her my phone to prove no one called me. Didn’t get a chance to even try to come to a solution due to her blatantly ignoring me and then answering the phone (without saying excuse me) like I wasn’t worth her time. Very unprofessional way to treat customers. I just walked out. Best of luck to anyone new in the area, like me, just trying to find friendly service to be a long time customer.

Keith & Randall took care of me today. Professional & amazing service to say the least.This was my first time using this location & I absolutely will be coming back. These guys made my visit super easy & comfortable. Thank you a million times!

They got me in quickly and out in less than 15 minutes. Very professional and a great deal compared to there competition. In fact, I waited 10 minutes on the phone with Walmart and they never came to the phone.

I couldn’t figure out why my Cadillac was misfiring, I changed the spark plugs and didn’t work well, one of my spark plugs was cracked. They found it and fixed my faulty oil pressure sender. Awesome diagnoses and they were open Saturday to finish it.

Great place....but you have to remind them to put air in your tires.

This Meineke is by far the best one I’ve gone to! Friendly staff, very prompt service, and they did an excellent job! Would highly recommend!!!

#2530 was ‘hit and miss’ on service. They did a great job on the first oil change. The second oil change was very inconsistent. They rushed things, did not provide service as listed, and had major issues with attention to detail. After checking out their quality of work, I had to document meineke’s negligence with a qualified shop. If you choose to use this location, give their work a closer look and document everything.

Fairly priced. Ive only delt with Josh and Keith, i have respect for both of them. Honest people. The repairs done/oil change were done and im satisfied. The only thing I could suggest is communication with customers, at least when things happen that prolongs the repair. It may not be easy, but it does help if it is possible. Beyond that no complaints. I will continue to use them.

Suzanne and Kyle, two automotive angels. They saved me 200 dollars and a week of my time after the dealership told me that I needed brakes. Kyle explained how I didnt need brakes and assisted me throughout the process. Suzanne stayed after to cash me out and was so kind after working 7am to 6pm shift.. They are amazing. If your thinking of going anywhere only go here. Thank you two for going above and beyond.

Everything was done in a timely fashion. Got 4 new nexens. Pretty happy.

Upon arrival, I was greeted right away. I was concerned that my car wasn’t going to even make it & inquired about having an estimation on my brake issues. I was assisted right then & there, we waited no longer than 15 minutes from time of arrival to the time of diagnostic. I was completely shocked at what they found, although I knew I waited too long to get it looked at. Keith helped so much in regards to different alternatives & suggestions for payment plans. He didn’t have to tell me anything, he took the initiative & went above & beyond to make sure I knew what was at stake if I drove my car without getting it fixed. I was so grateful & appreciative of his kindness & “above & beyond” manner. Forever thankful!

Great service! They replaced a small vacuum hose for no charge! Highly recommend this location!

We’re honest with my car diagnosis making me spend less than I had anticipated. Will go back

Havent been there. But employees were very courteous and knowledgeable. Were willing to help resolve and on going issue with vehicle. Great customer service attitude and attention. 👍🏾🤙🏽

Took over an hour for an oil change also when I made my appointment I added to look at my cabin filter no mention of that at check out time and very expensive oil change wont be heading back there

Suzanne was really personable and helpful. We couldn’t pick up the car before they closed, and she called twice to reach me to make sure they knew what was going on. I was sick actually. The next day, when I picked up my car, she and the serviceman both wished me well and hoped I was feeling better. It was really nice. :) My car runs well, as always.

Thank you for doing a great job with our auto repair.

The team is great to work with. They facility is clean and welcoming, they dont pepper you with things you dont need. I like the fact that I can bring the oil and filter for one of my cars and I just pay a fee for them to do the oil change! My other cars, I use their full oil change services.

This location has always treated me right. No upselling complete honesty and transparency. I would highly recommend.Keith was my technician and he was great. He was very helpful and thorough. I will be coming back to the boulder highway in Henderson location.

Made an appointment and was done in 30 minutes. Lots better than waiting hours and they were nice.

Keith is always on top of things when I get there. He is very easy to talk to and understands my frustration with the vehicle’s I bring him. I’ve never needed to go back because something was done wrong.I wish Keith was around when I got my first car, I might still have it!

This is the 2nd time I made an appointment and it was a disaster. The first time I made it for late in the day and the employee yelled at me saying I should have called to let them know as it was close to closing and they didn’t check the computer. I made my appointment using their website how was that my responsibility? This time they over booked snd was a long wait the employees answer was their website is always wrong and unfortunately him snd I both are inconvenienced because of it. I have never been told at a business that the employees are inconvenienced. I actually wouldn’t have been as upset if this wasn’t my second experience with the same issue. When I picked up my car they did not go over anything as if they just wanted me out. I was expecting them to tell me a few things that I knew needed to eventually be fixed but they said nothing. At $70 a oil change I can go anywhere else that focuses more on customer service and does not blame the customer for their faulty scheduling system. I will not be using this business again.

They performed the services just fine. They were a little slow however. I dropped my truck off on Friday to get the fuel pump replaced and didn’t get my truck back until late Monday morning.

They always give me a detailed analysis of my car with pictures and quotes.

Excellent service even when backed up they always manage to get me in where its not too long of a wait! I do recommend always making an appointment

The service was awesome. I felt comfortable leaving my car. The attendant was nice, friendly and was able to answer my questions.

Even thought they were backed up when I came for my appointment they were fast and courteous. Thanks.

Took my car in yesterday to get my brakes replaced and was really impressed with the quick service and especially with the expertise and honesty of the technician who serviced my car (Keith). So glad I chose this business & will definitely utilize them in the future.

No nonsense oil change . No sell ups . They did a complete car inspection and let me know about a few things that needed attention on my invoice. No pressure to have any further work done.

I generally use this place for maintenance and repairs for my vehicle even though it is not the closest location. They do good work and are honest This time I was slightly inconvenienced. I had an appointment and they did not even start on my vehicle for 30 minutes. The shop was fairly busy but what is the point of having an appointment if I am going to the end of the line anyway? What should have been a 20 to 30 minute service was closer to 90 minutes. Had I been dropping off that would not have mattered but I was waiting. They also left a dirty footprint on my floormat and fingerprints on the chrome near the hood. Not a huge deal, just an inconvenience.

Made an appointment for 4:30pm on 6-21 showed up at 4:25pm and finally walked out at 4:55 after 30 minutes of standing in the office and not even getting checked in for my appointment. Do not waste your time going here, appointments aren’t honored.

They have wonderful food great service make you feel very comfortable very prompt I cant express anything else they are just great go there all the time

I made an appointment the day before for an oil change. They where ready for me when I got there. They where friendly and polite. It took about an hour. The price was reasonable. They had a few recommendations that I thought where honest. I plan on using them again and recommend them.

They were very helpful with prompt service

Convenient location, Competitive prices, friendly staff and awesome customer service!!

Keith W. provided me with phenomenal customer service today. I accidentally scheduled my service with another location and he managed to sort everything out and reorder my tires for me in a timely manner. He was incredibly patient. I definitely wasn’t an “easy” customer by any means and he made me feel welcome and comfortable even though I caused quite the headache. I signed up for the credit card during my visit as well. I recommend Meineke on Boulder Highway/Horizon and I definitely recommend Keith.

They did an awesome job, very reliable.

Friendly staff, remembers me every time I come in decent prices

Best place for car maintenance and repairs.

The place was extremely clean. The customer service was great. The techs were friendly, they explained their processes in detail. The made awesome suggestions and I didnt feel them trying to sell me the house. The gave suggested tips for future reference and got me finished in record time. Great experience.

Very kind and honest.I visited here due to some engine warning signal, but disappeared.Id like to pay it because they spent time for check, but they didnt because no fix.Really appreciated it.

Very rude. Had my car for over a day and did not fix the problem.

Great customer service and great prices /value!!

I had made appointments for mine and my daughters cars scheduled an hour apart, due to the fact that I was jockeying our cars to and from their appointments.From the person who greeted me, to both gentlemen’s who serviced our cars, the professionalism and customer service was top notch. I’ll definitely be bringing our cars back anytime they’re in need of a checkup. Thanks for making my experience a really positive one!

Power steering flush. Power steering was noisy after service and I found that the reservoir was completely full -- well above maximum fill line. I used a turkey baster to remove a few ounces and the noise went away.However, the fluid I removed into a clear water bottle looks fairly dirty (perhaps?). And, there appears to be some separation of the fluid and its color making me question if fluid was just added, rather than a thorough flushing of the system.

Sam at the desk was super friendly and my car was done, oil change and 24pt inspection, within an hour. I made an appointment and was in and out. Will be going back.

I have entrusted my car to Keith since 2016.Im a firm believer that once you find an honest mechanic, stick with them. 😊

Great service! Extremely helpful over the phone and in person. I gave 5 stars bc of the excellent service and also want to give Keith 5 stars. It was refreshing to speak with someone so friendly. Great customer service, and my Jeep runs great again! Thank you!!

The customer service was amazing, however over an hour for an oil change with an appointment is stupid. If a simple oil change takes that long with an appointment,, how long would breaks take! Or any other service,, based on that and I wont go back to this time consuming shop.

Except for the costs of repairs I have no further negative results to express.

Went for an oil change....and somehow they tracked oil into my car on the ceiling of my car which is made of a felt/velvet type of material. All auto shops seem to do this to my car.

Everyone was very nice, professional, and caring. They didn’t try to sell me services or parts i didn’t need and took care of what I came in for.

This place is a place where you can trust everyone. manager is super cool, and his team of specialists are more than willing to make sure you get the best deal going. make sure you check it out

Super service from super nice caring people for my mother in laws truck.

1st off this place changed hands. Now its USA auto repair.2nd I go in for an oil change. While Im filling out the paperwork the mechanic leaves! I wait like 20 min hes not back my car has not moved. There are no other customers ( I can now see why).I get my keys back and go to pep boys instead.What a waste of time.

Went to the location in Boulder Highway and Horizon Drive for the first time and got an oil change. The employee was professional and courteous and gave me a promotional price on my synthetic blend oil change. I let the vehicle there and he said it would be about an hour. About an hour later, he called explaining that the oil change was completed and recommended the air filter and rear brakes be replaced, but was no pushy at all. He gave me a quote for the additional work, but I declined that and again, was not pushy. Overall, it was a good experience and the work was done in a timely manner.The only downside to my experience was the fact that I had installed the new Meineke app on my phone and was hoping to link my work history on the app and start the points/rewards system that was promoted on the app. The employee didn’t know anything about the app or points system and couldn’t help me with that. There was an 800 number on the app that I’m hoping to get more guidance and information through.

Keith provided good customer service

So very pleasant and nice to talk to over the phone and in person. They listen to you and explain any questions you have. Then they will call you about the work that has to be done and how much it will cost before they start on the repairs.

Went in for an oil change special. Good value! Only thing is I didn’t receive any information about the vehicle inspection which was surprising since all oil changes are supposed to include one.

Theyre super honest and nice mechanics.If you guys have some issues while traveling, you guys should visit here. Thanks for the big help.

They did a fantastic job with my car, I appreciate them getting fitting me right in and getting me back on the road!

Very friendly and professional. The service was timely and the text updates were very informative.

Made an appointment for oil and brakes, never received my estimate call for brakes, car sat at shop for over 5 hours, tried to call multiple times to get the estimate but was told to give more time. Employees were very nice and accommodating but unfortunately understaffed and had no manager on shift to assist or speak to.

Great work replacing power steering pump. Clean shop, fair price, friendly people. They get the job done. They also found another problem I have and gave me a reasonable quote. You can watch the mechanics work through a window. They keep moving cars in and out, busy place. Quality & Integrity.

Great Customer Service and Price!

I always like coming here because their prices are fair and the workers are proficient and helpful.

Set an appointment for oil change. Was in and out in less than an hour. They also rotated the tires which is a plus.

The guys were very professional and did a great job. I was very satisfied with the customer service and the quality of work. I definately will be coming back for further service.

Great service and fast.

Personable staff. Clean facility.

Terrible. Acted like I wasnt there. Made me stand around for 15 minutes just to tell me they couldnt get me in for an oil change for 2 hours

They were amazing and helped work around my schedule. I had no idea these guys were this good. Definitely my new go to place for auto service, even if I have to drive a bit out of my way. So hard to find trusted people these days!

Had a short in turn signal wire under my steering column and needed my truck back same day (came in as a walk in). They not only diagnosed fast and fixed it properly, they even threw in a huge discount due to being a combat veteran! Kudos guys!

Honest people that all that needs to be said........

I went to get a full synthetic oil change special which was to include a tire rotation which I was told I didnt need as my back tires were in better shape than my front tires. Later I was told that my front should be the best. I would also like to add that on my receipt it was noted that they discussed a brake fluid issue and I declined the service. I was never told anything about my brake fluid. Im going to call them and get my tires done at least. Maybe Ill change my review after I see what happens.

Got me in last minute, did what I asked and had it to me end of day. Very professional

Very courteous staff, easy in and out. Will definitely be back.

Had a 4:30 appointment, showed up on time and ended up walking out at 4:55 after I had yet to even get checked in for my appointment.

Radiator service. Replaced upper cooling system hose. Great work!

Very friendly staff, and very knowledgeable. They always take great care of my car. I will definitely be bringing my car back.

Courteous. Professional. Excellent service.

I brought my vehicle in for an oil change. Which I was pleased with. However, when I looked at my bill, there was mention of tire rotation, and 23 point inspection. It said on the bill that I declined these services. I wasn’t asked if I wanted them… Also, the fella at the front desk is doing a fantastic job, handling the phone, paper work and customers. But he really could do with an assistant, s it appears he doesn’t have much chance to breath. Overall, I’m very pleased with Meinike!

Friendly and efficient 👍

The person helping me at the front desk told me the truth about my car, and fixed those things that needed adjusting without further charge. He was very helpful in pointing out proper air pressure in the tires, the fact that I did not need a brake job but just grinding of the rotaries to illuminate shudder, and pointed out another upcoming problem. I will refer people to the service, as most people are looking for the truth and not be subjected to a hustle simply to sell.

Very professional & personal, also clean and sanitized. Comfortable and friendly staff

I watched the tech the whole time. He didnt even look at his phone once! And these days thats hard to believe. But he stayed on task. Thankfully.

Professional Staff with Fast Service.

Great =they listened and checked out the problem and corrected what they could!!!!

Phil is awesome! Was here early. He explained everything I needed to know. I totally recommend having Meineke work on your vehicle!

Ive brought my car to your store on boulder hwy 3 different times for an alignment and its still pulling to the right. Im very unhappy. I believe you guys owe me a refund because you guys cant get it right by the 3rd time! I couldnt even get a print out of my alignment because the shop printer has been broken for 3 months....

Well see how things hold up. But it seems legit. Good service. Quick. Fair price!

As always they do a great job.

They run a clean,professional operation. Good men who aim to make things right. Very content, will be returning,if,& when necessary. 😁