I have lived at Madison for about 10 years, and love it. Lily is amazing. She addresses resident concerns in a timely manner, is always professional and just a sweetheart. Josh, their maintenance professional is quick to fix anything needed, and never had a negative word to say. Lynn, the manager, has done an incredible job with trying to keep long term residents, and always makes me laugh. She’s fixed a few situations I didn’t think were possible. The only way I’m leaving is if I get a house next year!

The office staff is amazing. Lili is there to help all the time. Thank you

This is my first apartment Ive ever rented. This is an amazing community, majority of the neighbors are very friendly and family orientated. Very quiet area. Two second walking distance to an AMAZING view of the city. Maintenance crew are very friendly and teach you if you want to learn about how they fix things. The property manager is very professional and AMAZING. She makes sure that we are taken care of under any circumstances. Very accommodating. She has been a blessing this entire year. I will be resigning my lease for another 12 month term. Judy in the front office is so sweet and kind, she has always taken care of us. The apartments are a little older but they are beautiful. I LOVE the layout I have. For the price, you cant beat it. It makes having a roommate easy with all the space and beautiful big patios. Thank you guys for all of the hard work and always being there to help me through even some of my personal problems. You guys are the best!

Madison at Green Valley is amazing complex! Such awesome amenities and responsive management. We had been living here for past two years and we are very happy with our 2 bedroom spacious appartment. There is so much light in it and with a huge living room. I will give special 5 star rating to Juri, she is amazing person, always ready to help with any type of maintenance, or any question you may have. Neighborhood is awesome and neighbors are super nice people. I would recommend Madison complex to everyone including my friends and family.

Judy was very polite and very informative when I went to tour the property and answered all of my questions so much so I filled out an application.

Updated 8/27: Lowering my rating to 4 stars only because I was not able to recover my security deposit. We cleaned the unit up and down when I moved out, but was told that my deposit was used for a cleaning and carpet service. Be sure to take photos upon moving out so that you dont run into this issue.Original Review: My experience at Madison was fantastic and Im so glad I moved here, even if it was just for one year. The community is in an older part of Henderson (right by Ethel M), but the convenience of having stores and other entertainment less than 5 minutes away was great; really one of the highlights of this complex.From the time I signed my lease to the time I left, I worked directly with Juri. Her professionalism and level of care is excellent and I firmly believe she is the reason why everything at Madison runs so smoothly. Any time I had a question, had to update information on my file, or needed any maintenance, she was quick to answer and followed up to make sure things were completed.The community itself is well-maintained, including the landscaping. Landscapers come by every week or so and make sure everything looks neat. I cant speak to any of the other amenities in the complex since I didnt really use them, but everything I did use was great and I had no complaints.The rent is certainly competitive in relation to other complexes in the same zip code. I did extensive research on crime, insurance rates, and other factors prior to moving in and this area is right in the sweet spot of Henderson. Moving to this zip code significantly reduced my auto insurance bill (almost 30%!). Definitely something worth checking with your insurance company if youre planning on moving here.Only potential negative to point out is that the complex is right under the flight path to McCarran Intl Airport. Since its a busy airport, there are flights going in and out during the day, but it does slow down significantly at night. I personally never had an issue with noise, although some other reviews here do point that out as a negative. I either got used to it or Im not as sensitive as others when it comes to that. Either way, be sure to keep this in mind in case a little noise is a dealbreaker.Thanks to everyone at Madison for making this community a fantastic home to live in. Best of luck!

Everything was so easy. Really love my apartment. Judi was so nice and professional. Fast. Will fore sure recommend. Thanks.

I would give them negative stars if I could! Don’t move here unless you don’t want your issues restocked. Don’t move here unless you don’t want them to fix any of your maintenance issues. Will be reporting you to the bbc and fcc!

This complex is amazing! Its very quiet, and the move in process was quick and easy. We had no problem bringing our pet, and our neighbors are friendly. There is covered parking, but additional spaces. The apartments are also a wonderful size! The only thing I would ask for is a bigger gym and pool. Thats the only thing stopping this place from being perfect!

I enjoy living here it is a quiet and friendly community with excellent staff.I would definitely recommend Madison Apartments to my family and friends.

First I want to say that Carmen, the Manager, is awesome. My poor review has NOTHING to do with her.In the 12 months I lived there, I had 13 maintenance calls. The apartments are old and constantly in need of repair. While the repairmen were also awesome, it took quite a while to get things fixed due to the company not allowing the maintenance men to purchase what they needed to correct the job. When the building lights went out, they were just removed instead of being repaired. The whole yard was very dark making it difficult to walk dogs at night.I tried to leave on good terms. Now the bad part. Due to illness, I was unable to spend much time cleaning the apartment. Further, my sister was wearing a boot for a broken foot, an injury she sustained at Madison. I went to Carmen and advised of this and asked that she go ahead and charge me for the cleaning. I purchased a heavy duty carpet cleaner and cleaned the carpet myself. I took pictures which showed the carpeting in good shape.I received Madisons checklist on what they spent to get the apartment ready for the next tenant. This checklist stated that my refund would be $70.00. While I thought this was a small amount, I decided not to protest it. Then, after a month of waiting for the $70.00 refund I emailed Carmen to ask where the refund was. She advised me that management had decided I owe them more money and my refund was going to be $15.00. That is why I am writing this poor review. As far as I am concerned they can shove that $15.00 where the sun does not shine.While my sister was visiting with me, we complained to the maintenance people that the ground terrain was so poor and the sidewalks were coming up with broken tiles/bricks everywhere. One night my sister was walking one of our dogs, tripped, and hurt her foot. Three weeks later a visit to a doctor revealed, after x-ray, that she broke her foot. While I should have reported this and asked the management to pay the bills, my sister said not to because I was leaving and we should just keep peace. I am so sorry that I did not hold them responsible. My employer is an attorney who stated we could still go after them, but I just want to be done with Madison.Again, let me say that this has NOTHING to do with Carmen. She is a very good manager. She is just in an impossible position. She is not going to buck her management company. My hope is that she will find employment with a reputable employer and get the hell away from these cheap bastards.Alicia F. Morrisformer in Apt. 1012.

I applied out of state and Judy helped make the process easier by answering my many concerns and questions. She is welcoming and easy to approach so that is a great start.The complex public areas are clean and well kept. My apartment was clean upon move in with only a couple minor issues. Tenants have covered parking. This area is a short drive away from all the stores you need. Enjoying this apartment so far!

I have lived at this place for the past 2.5 years and it is the worst apartment management that I have came across in my life. I moved to Henderson because of my school and took this apartment only because it was closer to my school and the old manager was really nice and helpful. Trouble started when the old manager left and this new manager Joe Washington came. This guy does not know how to talk and treat the customers. He is such a off person that he is unaware what is going on in the his apartments community something like who is vacating and who are new customers. There is a total lost of miscommunication between the manager and the corporate. At the time of vacating my apartment, this guy took such a long time in checking out. I missed my flight because he locked himself out. And he does not even carried office keys. Truly unprofessional.Madison apartments corporate is totally unaware of the activities going on at their premises. Because of my good relation with old manager ( Her name is Carmen ) I put apartment flyers in my school so as to get tenants but unfortunately I have to pay extra out of my pocket for the things which I I was not responsible. In my good will, I moved to the apartment that was not even ready because of one of the old couple wants to move in the apartment which I already booked. There was lack of documentation in transition between the managers When I call the corporate, no one was able to answer as they even do not know which manager is there ? They even did not tried to get back to me after calling them 15-20 times and waiting for over 2 months. Finally I have to pay the amount which I never did when the collection agency call me saying that I owe money to these people.Its my suggestion to everyone, not to move at this apartments nor even trust this corporate Pacific SD management apartments in Nevada and California. They do not know how to run and they dont care about customer satisfaction.Note - I am just an ex-tenant not affiliated to any other property management or rentals company.Bad experience over all.....

Let me start off by saying that the customer service here is PHENOMENAL. I was helped out by Juri and she was very knowledgeable and able to answer all of my questions and concerns. This place is pet friendly which is definitely a big plus. Unfortunately I was unable to get an apartment due to personal reasons but definitely reccomend to anyone who is looking for an afforadble and clean apartment complex with excellent customer service!

Going on two years in are apartment and life is good hear. its clean, safe, and peaceful a good place to live. mostly in part to the new manger and the maintenance man working together as a team to keep the place clean and running smooth, they are courteous, professional, and timely on all management & maintenance problems, if you need a good place to live Madison at green Valley Apartments is the place to live. THANKS

This is a great apartment. The neighborhood is safe and there are supermarkets and theater nearby. The manager Carmen is very nice and helpful. About 2 weeks ago, strong wind attacked Las Vegas and the carport got fall down. Carmen informed me timely and reminded me of moving the car soon. However I was out of the town. Then Carmen contacted the tow company and moved my car to a safe spot, so my car did not get damaged and I do not need to pay anything. I really appreciated it!

If you like living in dog poop this place is great. I am going to skip this place. Garbage overflowing bins. Coulda been a nice place if it was cared about. Looking for an apt where the owners give a poop. I am not gonna live in it!

Manager is extremely friendly and down to earth. He went out of his way to answer all of my questions. Apartments are nicely priced for their size and location.

I love Esmeralda! She is a great help and I can’t wait to move in on Saturday! She is so helpful and a great manager. I recommend these apartment to anyone!

A/C went out and that very day it was fixed. Maintenance man is very prompt and keeps this place looking great. Office staff is superb as well. They are always helpful.

I took my cousin to look at some of these apartments because she needed to be in henderson. We loved the location and more importantly the property manager joe was so nice and told us everything we needed to know. Having nice staff members where you live is important, I’m glad we went, i hope she gets the place.

I went in to look for an apartment and they were very friendly juri was very polite and patient with all our questions Im looking forward to find a home in those apartments!

So far i do enjoy living here for the most part. The constant trash, the building security lights always being out and the issues with the mailroom are somewhat annoying but other than that things are fairly nice & quiet here. Its been going on 2 years now and i really like my unit and its very spacious floorplan. As of recently Im a little disappointed with the carport issue however. It blew down FOUR MONTHS AGO and everytime i would asked when it was being repaired the generic answer would be sometime next week... will next week ever get here? And now Carmen is gone...i really liked her.... Im so confused. SmhEdit: carport has been fixed and it seemed to only take about 3hrs...yaaay! New landlord Joseph is cool too!But new issue....COCKROACHES! Ive lived here for 2.5 yrs and the 1st 2 Yrs were practically bug free... maybe an occasional cricket but that was it. Since June... roaches have been popping up. The bug people come but cant seem to get the problem under control. The source has been determined as a unit where the people are not being clean. Upsetting part is that those tennents are allowed to stay. Sooo... ILL need to move out soon which makes me somewhat sad because i do like living here...i just REFUSE to have roaches as roommates or live around dirty people who are okay with living with roaches...GROSS!!!

Maintenance a bit slow. But for the most part ok. Been here 3 years and have not had any major issues.

Very nice place to live

The new maintenance tech is excellent!

Great place, good management, helpful and friendly

Affordable rent

Literally the worst place Ive lived thus far takes forever for the work orders to be taken care of management is never helpful and then they unfairly charge for shady costs if you have a pet just all around terrible

A must see

Nice atmosphere

Close to the Airport.