The service was prompt, efficient and explained to us thoroughly. Jeff and Hector are outstanding employees and deserve recognition for their work on our property. They executed efficiently and removed necessary damage and did not leave any equipment behind for us to have to worry about. I would highly recommend this company.Great Work!
The crew that came out to service our office John, Hector and Coty, along with the Dawn, who coordinated the service, where efficient, informative, and had a pleasant attitude throughout. Their response time was remarkable and very helpful, making what could have been a stressful situation very smooth. I pride myself on customer service and seek it out as well. Which is why I have previously utilized their services and will continue. Thank you for your greatness. You all are amazing. :-)
This company offers affordable services and are so honest. I have never experienced such professionalism.
ServPro came prepared and with 100% team effort to tackle my nasty project. I called them yesterday and they were on the job 12 hrs later and within a very, very short time limit to count everything.I couldn’t of asked for a better company to complete what I needed 🙌🏻Great job from the gal who answered the phone (Teresa), to the the gal who went over the documents (Melissa) and the men who were there to take inventory (Ken, Gary, and Ed).Good things come to those who do good 🙏🏻
We had an interior pipe break which flooded the garage and soaked a bedroom carpet. I called Servpro around 5:30 pm. The crew came to my home that evening and worked until 10 pm soaking up the water from the carpet and setting up blowers and dehumidifiers. They came the next day to check on the progress. By Tuesday, the carpet was dry and any remaining wet drywall was removed. By acting quickly, we saved the carpet and minimized damage to the drywall. The Servpro crew was very professional and a pleasure to do business with. They really know their business. I am very happy I called them when I needed help.
Thank you ServPro for taking care of the water damage in my house. John and Jeff were timely and professional. With a stressful situation it was nice to have John, who is a kind and caring person, be there from start to finish including the repair referral.
Servpro of Henderson was amazing. Had to call them out in the middle of the night due to a water leak/flooding. Quick response, courteous and explained everything very well.
I had just remodeled my house and the supply line to the toilet in the master broke and flooded the house. Thank goodness I woke up at 1:00 am to a couple inches of water. I called Servpro and they sent Kyle and Skyler. They arrived within a 1/2 hour and went straight into action. They were very professional and sympathetic to our situation. I would highly recommend servpro and Kyle and Skyler.
It was great and people that came out were friendly and courteous!
I would recommend Serv Pro to any and everyone who have water damage.The workers Kyle and Skylar was very prompt on time getting to my place and the amount of time it would take, they actually was done before..Gary followed up to see if I had other concerns checked and determined everything was good.It was a very good experience all around.
On time very professional man service impeccable
I had my business bio hazard cleaned today by Melissa and Hector at Servpro. They were organized, quick and professional. Im very pleased with their customer service from getting my appointment scheduled to accommodating my business hours. Thanks Melissa and Hector!
Was depending on a proffesinal company, got a company that didnt show up right before needing work done so we can show our house for sale.Set up a estimate a week before hand only to get wed would be the day no time, had to call day before to get a time then waited an hour and called back.Manager said he would take care of it which apperently means giving the job to someone else, who says he may not be able to match the roof texture and has to come look so starting at square one again and waiting.This is extremely stressful as we face losing our house if we fail to sell the house fast enough and this put a delay on us doing so.These people have no respect for scheduling or understanding when someone tells them it is urgent they complete the job they were hired to do!Stay away find someone reliable!
The class was fun and held my interest. Dawn was great she kept the class engaged. I love the new virtual format. Looking forward to more classes.Thank you Dawn & ServPro!!
Thank you Dawn & ServPro for putting on these great CE classes. These Zoom classes are so convenient with the social distancing and it helps all of us insurance professionals out. GREAT JOB DAWN! Thank you!!!!
I met two young ladies working at a house around the corner I ask about their company. Found out that you do carpets. They gave me a card . I called later that day and was able to get the job done two days later. The young men were very kind and considerate. I had to leave after they got here. The work was done in good time and the carpets look great. I will definitely call on Servpro againJoyce Annis
Dawn Kyles is my favorite C.E. Course instructor. I have learned so much from regularly attending her courses. Not only are they informative but she also makes them really fun. The content shared is useful in my continuing education. I am so grateful for Dawn and these course!
Servpro is lucky to have a professional like Dawn on their team. Her presentations are beyond awesome. When she asks if anyone needs a break we always all say no we just want to learn from her. Thank you Dawn for helping me and my team at Davies Claims Service. We will attend all future webinars you present.
John from Servpro Henderson was extremely helpful from the moment he walked in! He is knowledgeable and helps make a horrible situation so much more manageable. Thank you John for the support you and your team provide!
We had a toilet supply line break over the weekend which flooded our entire house. We called ServPro and a crew arrived in about 90 minutes. John Jenkins and Hector arrived on the scene, surveyed the damage and immediately went to work. They extracted all the water from the floors quickly and did a thorough assessment of the damage. They took the time to explain everything and provided a restoration plan and cost estimate. I was very impressed with their attention to detail. John and Hector are true professionals. Theyre honest, courteous and took great care when working inside the house. Best of all they gave us peace of mind knowing that our home would be returned to normal. I highly recommend calling ServPro for any emergency flooding or water damage issues. Youll be glad you did!
John was our rep! I am glad we got to work with him and ServPro! They were first recommend by my home owner insurance company which I’m so glad they did. Our water heater broke and flooded the garage. ServPro came the following morning and looked at the area. After confirming the water damage on the walls and the platform was still wet made sense to remove The heater so it can dry out. First step was to get the heater removed Before ServPro began their work and luckily the plumber (Vegas Plumbing) was scheduled to come an hour after ServPro. Vegas Plumbing also came at the prompt time and they were able to uninstall the heater and remove from platform. Once they did that I called ServPro that the heater was out. John was able to come back an hour later to begin the process of the dry out. It was a relief things were getting done the same day. John is very friendly and got to know him as well. He answered all my questions and shared great info to know all about water damage and more. When the job was done I was so happy I decided to go thru with the process vs. just using a fan to dry it out. Although after they removed all the moist drywall they did put their own high velocity fans ensure the walls dry overnight. I am very pleased with the outcome and the cleanliness of the area! It’s beginning to “look like it never happened”
They came quickly and helped us analyze the water damage. They were very professional.
The guys were great and stayed late into the evening to make sure we were set. Very professional and nice. They will be back today to hopefully finish up. Highly recommend
Dawn Kyles presented 2 hour continued education course “Understanding Mold in Restoration Industry” Excellent job - easy to follow- I would recommend this course to anyone whether you need CE’s or just want valuable information as a home owner. Well done!
Fast and and through clean up from upstairs water leak to the main floor just before Christmas! No fun, but technician Andrew did a great job! Recommend he and Servepro for your restoration needs.
Easy to work with, especially from a distance as I am based in Canada. Great work!
This company is amazing specially two of the staff are just great and professional one staff Eric was really professional on his job and the other staff I think her name was Bianca is also really professional on the. Phone or what ever I need . Good staff servpro!!!!
They were awsome
I was extremely satisfied with the customer service in the follow-up they came immediately Teresa who I believe is the manager is excellent in customer service she sent me a wonderful fellow by the name of Andrew and he was polite courteous hard-working and prompt I would definitely recommend this service to anybody. I was in a disaster situation with water all over from a broken pipe they came on a weekend promptly and have done an amazing job theyre still in the house but I couldnt ask for anything more in this day and age its hard to find good companies and good people that follow up in come quickly thanks to Servpro Im on my way to getting my house straight
Hend/BC Wonderful staff, courteous, prompt, friendly, explained everything, made a bad situation better by their wonderful service. Would recommend to anyone.
Had a restoration company, ERX, quote me $4500-$6500 for a small job. My instincts told me this was ridiculous so I called Servepro, Henderson. John MacDonald and John Jenkins came to my house and informed me that my issue wasnt that bad. I was quoted less than 10% of the other companys estimate and ultimately was charged less than that. I am impressed with this company and will always recommend them. It is really nice to find an honest contractor in Las Vegas.
Very professional company. Eric is one of the staff there in survpro and let me tell y’all he is a funny guy but really professional at his job. He takes his job serious
We bought a new refrigerator for the holidays but unfortunately it was defective and flooded our home. Servpro came out the same day we called and immediately started the process of water remediation. The guys were very professional and very courteous. The office worked with our insurance company and things went very smooth. I hope we never have another problem like this, but if we do we would not hesitate to call ServPro of Henderson/Boulder City for their help.
Awesome !!
Joe and Raymond were very professional and took care of everything in a timely manner. Would definitely recommend!
Every person from Serve Pro Henderson/Boulder City who came into our house was friendly, professional, explained every procedure, were alwayspunctual and did a beautiful job restoring our house to its original appearance. In fact it looks better now that it did before the flooding. I would highly recommend this company to everyone who experiences any kind of crisis in their home... these guys are the BEST!!!
I had water damage in my condo and these people are very professional from start to finish and always on time. I highly recommend. I want to thank Joe, Raymond, Jeff, Gary, Kenny and John for the great work!
Eric and jeff did a wonderful job, Id definitely recommend servpro out .
Eric and Jeff did a wonderful job I definitely recommend servpro
Jeff, Andrew and the other gentleman were very professional and on time. They were awesome in handling ensuring everything was dry after the water intrusion into our home.
The Green Machine to the rescue!! Perfect job. On time. Attention to detail. Professional.
I had flood damage and mold with the last rain we had the first of January, 2019. Serve pro was called out to my home and immediately took action to insure my safety due to the mold. The came every day to inspect and schedule their next visit for the next day... this went on for approximately 3 weeks. They are extremely professional, yet friendly and always cared about how I was doing. I feel like I have been working with family to get my home repaired. I would recommend ServePro 1000% to anyone. Let me just say, if you want it done correctly and in a timely fashion, call SERVEPRO.
Raymond and Jeff just left my house after one of the toilets flooded my downstairs. They were kind and set up the equipment fast...explaining each step to me....high recommended
Kenny and his team at Servepro were amazing. They were at my home within an hour and explained everything. So professional!
Kenny and Chris were very quick and professional very good job-Mary-Jo Demartino
Disculpe there sell submersible pump or motor??