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Carls Air Conditioning & Sheet Metal, Inc.
265 Elliott Rd, Henderson, NV 89011, United States
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Carls Air Conditioning & Sheet Metal, Inc.

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M
Review №1

I hire these guys for work. They service a large facility and always deliver on service. So when my home AC went down, I thought I’d see how they do with residential.I got the same excellent service for my home, as I receive for the business.Their tech, Anthony was very professional, and had the parts on hand, so no waiting. This was great, as it was one of the more difficult parts to obtain.I can trust them with both a multimillion dollar facility and my home. It doesn’t get much better than that.I can say without a doubt this is my AC company of choice for properties in Nevada.

Ga
Review №2

Matt and crew are the best......

Jo
Review №3

They treated me with respect from the minute I called and talked to Sara who helped me with my situation, everything went as smooth as can be new ac/heater done. Enrique set me up and matt and his crew completed the job with friendliness and professional

Du
Review №4

I go in to Carl’s A/C quite often because Cris in the shop will cut, bend and fabricate anything that I need. I do electrical and he makes electrical panel covers for me quite often. Price is always more than fair.

Da
Review №5

These guys are the best, Im a disabled vet retired tradesman thats use to fixing my own stuff.I bought an older home with a cobbled up exh fan duct on the range hood,with the arthritis in my hands I just cant hold tools to fix it.I called 3 A/C ductwork places they wouldnt even bother coming out, then I remembered Carls, they had done work at my old house.I talked to Chris the shop foreman (great guy)and he had a guy at my place the next day, Matt the tech they sent out was GREAT! He had the ductwork installed like a pro in less than an hour.The price was very very fair! They treated me great!The ole ladys happy cuz when she frys bacon in the morn it no longer stinks up the house! Thanks Chris and Matt for making some old folks HAPPY! Carls is the BEST!

Be
Review №6

We fix everything

lo
Review №7

Rebuilt my house in 07. Did a piggy back system swamp/ac-heat. All hard duck no flex. Technicians Johnny and Billie are very personable and experienced. Great service. Chris you and your late dad Ed have a great company.

Mi
Review №8

Formerly, prior to retiring, I supervised the Henderson Police Department, which gave me a pretty good understanding of how nice it is to hear when you have a great employee. Your man (Billy) responded to my home today to repair a problem with my air conditioner. He was articulate, intelligent, and kind. He not only diagnosed and fixed the problem quickly, but was well versed on your maintenance program, which we are going to get. Throughout all of that he still managed to be patient with my 5 year old Granddaughter who was driving us all crazy, and made her laugh. This employee represents your company well.Mike

Ma
Review №9

Carls has been our Air Conditioning Company for over 2 years. They replaced our Thermostat initially in 2014, and advised that our 13 year old Air Conditioning Unit, will probably need to be replaced in 1 or 2 years. In 2015 Carls serviced our Air Conditioning Unit, and again advised, this is a fix for now, but ultimately, AC unit will have to be replaced. Today, July 12, 2016, we called Carls as our house was 81 Degrees, and they are replacing the outside AC Unit, as they advised over 2 years ago. I recommend Carls AC. Quality work, only working on what is needed, polite and knowledgeable staff, quick response time to our request for work.

Bo
Review №10

Weve been Carls customers for over 6 years. What a great company! We have had them replace our air conditioner, install inline air cleaners, and service our system twice each year. We recommend them to friends and family.

Ma
Review №11

Carls has been my go to for about 20 years. They have serviced 3 of my rentals and our primary residence. The service and expertise is always right on, they fix everything the first time. If you need repair work or installations you can feel confident that Carls can take care of whatever you need.

sa
Review №12

It was time to have our two units serviced before summer arrives. Appointment was easy, they always call when they are on their way. Lovely service as always! I have been a Carls Air Conditioning customer for over thirty plus years.

Do
Review №13

I could write and go on and on but in a nutshell your company was excellent. Your customer service is excellent, the technicians are very friendly and knowledgeable. After 4 long days of no air your company went the extra mile to help us.

Ka
Review №14

We are so happy with the service and quality that Carls AC offers. GREAT employees, reliable and they get the job done RIGHT, the first time. Other companies in the valley need to follow their excellence. We would NEVER use anyine else for AC or duct work.

da
Review №15

Great people come to the house to service the equipment. Very thorough and knowledgeable about the system. Would not want anybody else to service the system...they installed it when we had the house built about 10 years ago....thank you Carls.

Wi
Review №16

I have used Carl’s for all the HVAC needs at three different properties for more than a decade. They are always reliable, fair and honest. I highly recommend them.

Pa
Review №17

I had Carls Air Conditioning put in my whole house system on my custom house. They did a 4 zone split system with swamp cooler add on. It was a very complicated install and these guys really know what they are doing. Unlike many contractors in town, this firm does always return phone calls and they had a part that was recalled by the manufacturer and they came out and swapped it out without any inconvenience or cost. Top notch firm. Thanks Carls!

Ji
Review №18

Absolute BEST in the business! Our go-to for all our AC needs. Super quick to respond, efficient and no hassle. Youre crazy to go anywhere else!

Jo
Review №19

I called on May 23rd and asked for an estimate to have five mini split units installed. To my surprise they sent someone out same day to take a look at what I needed. It was approaching a holiday weekend so I didnt expect to hear back immediately. I called on the 30th and was told that Chris would call me back. I tried again a couple days later, then a few days after that. Finally I called on June 7th and the receptionist told me that Chris was out to lunch, and could he call me back. I informed her that I had already tried that, numerous times and I am out of patience. That if you dont want to do the work you need to let me know. And that I was at a point of just giving up and leaving reviews about my experience. She said she would call Chris on his cell phone for me. Amazingly Chris called me right back. Chris told me he thought Scott had called me a week ago to tell me they cant do the job. I told him that did not happen, and I had left several messages for him, not Scott, as I was told initially it would be Chris doing the estimate. I expressed that it is unacceptable that he is telling me three weeks later that the work was beyond his capabilities. When I told him I was highly frustrated and was going to leave a review where I had found out about Carls he stated, review for what, we didnt do any work, there is nothing to review. I told him Im highly frustrated and could review my experience. He said, whatever, good luck to you, and hung up. He did not even apologize or take responsibility for his inaction. If I could give 0 stars, I would.In response to the Chriss response: Chris, Scott told me when he was here that you could do the install of the condensers as requested, that the other company was wrong that I wouldnt need a general contractor, and that I would only have to have power ran. If you wouldnt have hung up on me you would have been able to have a conversation with me and if this was in fact a mistake straightened it out. All I told you is that I would be reviewing you based on my experience. You chose to end that experience with failing to take responsibility, and hanging up on me. Reading your responses to other bad reviews, which I should have done in the first place, I can see that you are not big on taking responsibility.

Ro
Review №20

Good people. Good work. Fair prices.

Ta
Review №21

Great company. Excellent same day service. Very honest and knowledgeable.

Tr
Review №22

Gabriel came out from Carls A/C to estimate our air conditioners problems. I pretty much knew that the compressor was gone but didnt want to be up sold on a perfectly good air handler in the attic. The concern these days is the change over from R-22 Freon to 410a Puron. If you have a unit that has R-22 the gas is getting harder to find and of course more expensive. Basically what the government is doing is mandating you upgrade your unit when it fails. I was fortunate to find out that the unit in the attic was compatible for both the R-22 and the 410a gasses. This is where Gabriel stepped up to the plate and gave me options. He gave me a price on having both units replaced, upgrading the outside unit to a new 410a Puron device and even gave me a price on replacing just the R-22 compressor. There was no high pressure sales and after the first day of having it installed, it works Great. Two thumbs up to Gabriel and Carls.

He
Review №23

Theres are very friendly, professional and dependable people my experience with them have been super I will recommend widely

Ji
Review №24

Carls is the only company Ive found in Las Vegas/Henderson that will go out of their way to be fair and honest. They could have replaced my HVAC system when all I needed was a $28 dollar relay switch. Their honesty won my business when I did eventually replace my HVAC system, due to age. Plus, John did custom metal fabricating for our new kitchen hood/vent and redesigned/fabricated a duct that held an A/C filter; making it extremely easy to replace the filter...it was genius. I have used three different A.C. companies before I found Carls and none of their prices, nor service was comparable to Carls.

OC
Review №25

I have had Carls out twice; once for my annual A/C service and the other for my heating service. They know I want to hang on to both units for as long as possible . Both techs have been courteous and professional. I found them thru the Nextdoor website.

Ra
Review №26

Tech was very informative and helpful. He showed me how to clean condenser.

Bi
Review №27

Have been very well satisfied with the work and care provided by Carls Air Conditioning for our AC units and furnaces.

To
Review №28

I initially did an internet search for an HVAC sheet metal fabricator in Las Vegas and found Carl’s Air Conditioning & Sheet Metal. They were able to fabricate what I needed in only one day. Subsequently, I needed a heat pump inspection done for another project and of course contacted Carl’s as I was already impressed with their prompt and courteous service. They were able to immediately schedule a service appointment and correctly diagnose the problems I was having with the unit. The heat pump was an older unit (over 15 years old) and although it was still functional, the technician advised me that I might consider a newer and more efficient unit at some point in the future as the unit I had was an “off brand” that is typically manufactured to a lower standard than “brand name” units even though they are manufactured by the same company. In other words, they are “economy units” designed mostly for rental properties. The technician also noted that most of the insulation inside the roofing transition that connects the unit to the ductwork had come loose and was blocking about 80% of the airflow which accounted for most of the issues I was having. After further investigation, he also discovered that most of the existing ductwork had holes in it or was coming loose from the distribution plenum. I guess that came as no surprise as the property is over 40 years old and I’m sure the existing ductwork was at least 20 years old. So at best, my heat pump was mostly conditioning the air in the attic. At this stage it was obviously time to make some decisions on how to proceed. After considering the age of the heat pump and the condition of the ductwork, and discussing options with the technician, I decided to replace the heat pump with a brand new more efficient heat pump as well as replacing all the existing ductwork with a far superior engineered solution than was currently in place. Let me tell you that although that certainly wasn’t what I expected when I had the system inspected for what seemed to be a minor problem, I’m ecstatic with the way the new system performs. I expect my energy bills to improve dramatically and with summer fast approaching, all of this will be a welcome relief and one of the best decisions I’ve ever made. I feel that all of the employee’s I consulted with at Carl’s were very fair and honest with me every step of the way. They even include a 10 year parts AND labor warranty. Nobody That I’m aware of does that! Now that’s peace of mind and that’s worth a lot! Carl’s is a family owned business in Las Vegas for over 50 years. You just don’t stay in business anywhere for that long if you don’t treat your customers with honesty, integrity, and respect. Every one of their employees that I talked to had been working there for many years. Some of them have worked there for literally decades. That tells you a lot about the company you’re doing business with. If you want honesty, integrity, and prompt courteous service, then call Carl’s AC next time you’re looking for a new HVAC unit or just service. I definitely give them 5 stars. My only choice from now on for sales and service! Thank you Carl’s!

Do
Review №29

AC fan motor wore out. Service professional was here early Monday morning and diagnosed problem. Had motor in stock. Service man came back out and changed out motor. It works great. Only downside, $1350 for a fan motor seemed very expensive.

An
Review №30

They did an excellent job. They standby their product.

Bi
Review №31

Professional and knowledgeable. Great staff!

Ma
Review №32

Very pleased with work men and product

jo
Review №33

Great and affordable, quick and efficient.

Am
Review №34

NOT VETERAN OWNED

Gr
Review №35

Always top notch service

Ro
Review №36

Great service, very nice tech

Sa
Review №37

Best AC company in Vegas.

Li
Review №38

Efficient, professional, knowledgeable.

Information
10 Photos
38 Comments
4.9 Rating
  • Address:265 Elliott Rd, Henderson, NV 89011, United States
  • Site:http://carlsairconditioning.com/
  • Phone:+1 702-565-8751
Categories
  • Air conditioning repair service
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:7am–4pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–4pm
  • Sunday:7am–4pm
Offerings
  • Repair services:Yes
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