Phils Auto Clinic has been my go-to auto repair and maintenance shop of choice for years. Bryan, Rod, and all of the staff are knowledgeable, friendly and their customer service is top tier. They get the job done right and at reasonable rates. I highly recommend Phils to anyone looking for a quality auto shop.
The repair that this shop helped me with was the catalytic converter. As well as replacing a gasket on the exhaust. It probably took about a week to finish up but once I got it back, it was running normal. The price ran about $1700 but got a small discount with my AAA membership. Then they are willing to follow up a few weeks or days later after they finished to see how the car is running. I would go back to them for any work.
We have used Phils a couple of times now both were great experiences . They check the vehicle out tell you whats wrong, with options to do repairs . I never felt any pressure or was up sold any thing . We have recommended to family and friends and anyone else whos looking for an honest mechanic .
I have dealt with Bryan at Phils for several years and am always very satisfied with his service. I have taken my f350 diesel to several other shops and never have been as comfortable that I was being told the truth. If Bryan tells me something I believe him. He has never mislead me or skirted difficult issues.
100% Recommend This Place For Your Auto Repair They Fixed My Car With Perfection. Never Rush Your Mechanic If You Want Your Vehicle Fixed Properly. Thank You All For Your Mad Skills On Fixing My Malibu Shes Running Excellent Again 👌😎 I Wish There Were More Honest Mechanics Like At Phils Auto Clinic.
Great serviceRepairs were complete in a timely manner i will definetly be returning
Had to take the wifes car in for some much needed maintenance, and regular maintenance is absolutely the best way to prevent major issues!I needed brakes, engine fluid flush, tire rotation, serpentine belt, and a bunch of other stuff. They had her car for a full day, got her back on the road, and running like new!
Expectations have been met once again. Thank you Brian, Rod and mechanics for a job well done!
Great services, friendly staff, so nothing really to complain about here....just make sure the work isnt too hard or theyll send you home
Great service! A good mechanic is hard to find. So appreciative of their professionalism. They really went the extra mile to properly diagnose the issue and fix it. Will definately come back for future repairs. Thanks again!
I love this place. They give honest advice, great service and reasonable prices. I recently actually called them while I was traveling in the Midwest and they were willing to give me advice over the phone. That is the kind of mechanic an old lady needs!
I have used Phil’s for at least 10 years. They have worked on all my vehicles and I have always found them to be honest and through in completing my vehicle repairs. I would highly recommend Phil’s Auto to anyone needed automotive work.
Great business! In three words: professional, polite, honest. Will be bringing our vehicles here for as long as we have them!
I live in San Diego, Toyota wanted to replace ECM (computer), wiring harness, etc... many things, totaling close to $6000 for rough engine, temp problems. Phils did expert diagnosis, replaced fuel injectors for $1300. I made special trip to Hemet for Phils. If I lived closer, I would use them for all my auto needs. Phil is a super hybrid expert and teaches College automotive classes. I highly recommend them! Cheaper than buying my wife another car ! Dealer kind of shotgun replaces everything, Phils can get to the root problem! Its worth the trip to Phils!
Very honest and professional
The shop came recommended by CHP officer. Clean, well run, service delivered on time and no surprises with costs. They keep my 2006 truck running like a champ.
Phils Auto Clinic was great! everyone here was super nice and professional. I emailed them over the weekend for a preliminary diagnostic and they had an appointment ready for me first thing Monday morning and had my results before noon. I really appreciated their awesome service!!! I would definitely go there again.
The management staff and mechanics were professional, knowledgeable, upfront cost estimates, friendly and understanding. Would recommend this repair shop for any repairs to your car or truck. Good people.
Phils is always friendly, professional, and fun. No one likes car repair but they are pleasant.I trust them and the work has never let me down. I recommend Phils Auto Clinic.
The place is nice and clean. The staff are friendly and professional. They are straight forward and will do the job right without unnecessary work. I will be coming back for all of my car maintenance.
As far as Mechanic Work, all they did was change and Alternator and a Battery, nothing any mechanic wont be able to do. Customer Service isnt bad, but Charged over $800. Mechanic work is fine, Price not so much, Called my local Jeep dealer, quoted me $754.00 for the exact same job and non aftermarket parts. I got aftermarket parts, and it cost me more. Just Check with dealer before you agree to a job.
Rod and the other guy’s at Phil’s really deserve your business! My whole family brings all our cars there. Each time it’s a professional, quick experience.I brought in a 98’ Frontier that was just supposed to need a minor fix up to clear an engine light to pass smog. The project ended up being an almost 2 month Nightmare! Even Phil was called in to help fix it.Most places would’ve handed me back the keys and say ‘they did what they could...’ BUT, the guys at Phil’s were great throughout the whole thing!! Fixing each problem as it came up and communicating as the process evolved. Also, they kept the cost as long as possible.
I have been a customer at Phils Auto Clinic for some years now. Brian, Rod, and everyone at the shop continue to and have always taken very good care of my vehicle and have provided excellent customer service. I never hesitate to recommend Phils to all my friends and family. If youre looking for a reliable and honest auto shop in town you need look no further than Phils Auto Clinic.
The service was great.will definately recommend to friends and family
Went in for a smog, they had great customer service and the area was very clean and well kept. I was in and out in no time at all. They were true to their word about 30 minutes for a smog! I will continue to do business with Phil’s auto clinic.Thank you!!!
Great work, not a long wait,
Honest, friendly, and great service. Best shop in Hemet!
Everyone here is very nice but still professional. If you need any work done ; this is a great local place to go
We had a tough experience with out 1984 Winnebago Itasca, and we got it back in worse condition than you ever should. However, in the Brian refunded our money. I think the old big block engine threw them for s loop, but after they did what they could to make the situation right, what can I say? Sometimes you have the 1/1,000,000 bad mechanic experience. 🤷🏻♂️
Love this place i highly recommend very professional and tops in customer service. I tell everyone to go to Phils Auto Clinic. Thank you guys for taking care of me n my auto needs
Loved this place! My car broke down and when I called Brian, he was extremely compassionate and helpful. He was willing to stay late to help us out. He was thorough and had great communication! The prices were reasonable and Brian was very integrous and knowledgeable. We will definitely go back in the future of we need to!!
The owner explained repairs in a manner I could understand. The shop also used software that sent pictures of my car’s “insides” to further explain repairs that were necessary down the road.
I go to Phils for a just minor things. I deal with Rod most of the time and hes pretty cool and helpful. Great shop and well put together.
I have been going to Phil’s Auto Clinic for 13 years and would never consider taking my car anywhere else. Their prices are fair and their service is exceptional. All repairs have been done in a professional and timely manner. As long as I own a car, I’ll be taking it to Phil’s Auto Clinic.
This was my second experience here...just as good as the first! I feel that they are aware of and care about your time as well as your vehicle. No heavy sales or pressure...just tells you whats wrong (if anything) and you go from there. Prices are competitive. Clean waiting room with beverages and snacks; and a clean bathroom!
Quoted $1000 for motor mount replacement in a 2004 Buick. Elsewhere in Hemet, I got it done for $500, by a professional mechanic at a major store, WITH a lifetime warranty! Not reccomended.
Took our Honda in with a battery problem. They did a great job determining our issue. We’ve taken our cars there for several years and can always count on them to help us out.
Excellent customer service very helpful and quick. They are extremely professional and they helped me with my door and window that previous mechanics messed up and couldn’t fix. They make it a priority to for your vehicle to leave properly fixed and you happy. I would definitely recommend people to come here for any car troubles. 5/5
Excellent service, and the new technology was an unexpected perk. Bryan was great to deal with. Very fair prices. Friendly and accommodating, including follow up after service. Im thankful to have Phils to take care of my car in the future. I would highly recommended and am thoroughly pleased with the work performed.
I have used Phils for many years. They have always been very accommodating to me. Very professional and honest. Over the years there was only one time that I had to take something back. It was a long time ago, so I dont remember exactly what it was (want say brakes... master cylinder) but there was no hassle, we worked together narrowed it down and they found the solution at no extra cost to me except the part. I still use them all the time.
My MB engine was not starting or turning over when I put the key in. I called Phil’s and they let me know when to bring it in and when they could start looking at it, based on their work schedule. I appreciated that. They kept in contact with me during the process advising of their findings and progress. I appreciated that. When I finally went to pick up my vehicle they were very honest and more than fair in the charges. I can’t be more pleased with the service I receive here, the honesty and relationship I am building with the owner. Thank you Phil’s and Bryan. I also drive 45 mins (from the high desert) to bring my vehicle to Phil’s as I trust them.
Good place to get your vehicles repaired and maintained. Straight forward and honest.
I have been in the field of many trades that demand a level of professionalism. My fields are automotive ASE certs, Ca.Smog Advanced Auto Diagnostics licensed and certified, Aircraft welding LA certs to name a few. I was able to be on the inside looking out in regards to customer satisfaction and have seen the inconsistent treatment throughout the fields and I must say that Phils Auto Clinic is a true benchmark other establishments should strive towards. They are thorough,how so you might ask,well the moment that I asked for a future appointment for a brake fluid flush and to determine the cost I was informed by Bryan that they already tested the fluids for contaminants, at no charge I might add and the service was not needed at this time! . They truly are a shop that does look out for your safety and well being,as in days past when it was more personal .
Phil’s Auto Clinic did a great job diagnosing my trucks issues and repairing it quickly.They also saved me real money by making a small repair now and then asking me to drive the truck for a few weeks to see if the rough idle returns. They could have sold me on a larger repair, but instead made the choice to see if this fix works before we spend a lot more money. Honest, moral people with good intentions.Thanks Phil’s Auto Clinic and thanks Brian for a great experience.Dan
Super clean facility. Surprisingly large service area. Super quality repair to my A/C system.
Phils Auto Clinic was very helpful at time of need. We had other items that needed attention but they directed us to see if company who may have performed prior repairs may be under warranty which they were.
Thanks for your recent work on my Magnum,. Those both could have been real problems if not caught & repair quickly. So again thanks .The power low readings I keep getting from my Him sensor are still of concern,. I got a Red warning yesterday, it did start, but I could tell it was on a low carge. Thanks. Mike
Rod was Knowledgeable, friendly and all was in a timely manner.
Douche was rude just to talk to. I took my business elsewhere and cheaper.
Always, professional and honest. Clean facility, friendly and knowledgeable staff.
Absolutely loved my experience with Phils Auto Clinic. They take care of you as if youre family! The wait is a big longer for an oil change but its well worth it compared to drive thru oil change shops. They let you know in advance if they feel a problem might arise and they give you affordable choices and options that can fix the problem if something does happen. They dont try to sell you everything, they just get the job done. They are absolutely honest and have the best price in town for an oil change. I highly recommend Phils Auto Clinic. They didnt let me down and Ill be sure to return for any future work.
I appreciate Bryan and Rod as they take time to explain what is being done on ones car. I have been having my car serviced there since 2010. I trust Phils Auto Clinic.
If you want to get what you pay for, that being a job done once and done right, Phils is my Top Choice. I have owned three hybrid vehicles in the past 9 years all of which Phils have serviced beyond my satisfaction. I have never taken more pleasure in referring my friends and family to a business then I have referring them to Phils. I trust him like a brother! Thanks Phil, Bryan and the rest of the team. Job well done! See you soon. Wayne Dion
Friendly service. Helpful, reasonable price, wish all shops were like this
Phil’s is our go-to repair shop for our Ford Expedition, Ford F250 Diesel Truck and Audi A8 Quatro. As our vehicles age they require more maintenance and diagnosis and we need the most economical and best job our money can give us. Phil’s does that for us and we are really happy with them.
Such a great experience with Phil’s auto! They are professional, friendly, knowledgeable, reasonably priced... I will continue to take my car there in the future!
We always have very good experiences at Phils Auto Clinic. We have been going there for over 10 years now. We have two autos that we do not even consider taking them anywhere else for maintenance and repair work. Phils has solved problems that the dealers could not. Phils auto clinic has been able to identify and fix problems that were very specialized issues with one of our autos and we were grateful for the expert service that we received.
Great place to go. Bryan (owner) is awesome I would highly recommend taking your car there. Mechanics are very knowledgeable and the garage is very clean.
I drive a hybrid and live 70 miles away. I prefer Phils Auto Clinic to the dealership for many reasons, it is more personal, great mechanics, and friendly service. Phils has always been honest and clear regarding what is going on with my auto (now over 200,000 miles) and Ive never felt like they were trying to add on service like the dealership. Bryan has always been courteous and I try to support local businesses even though this one is an hour away!
I have never actually had MY car repaired by Phils auto clinic. I have, however, sent many, many vehicles to this establishment to have repairs made and every time the staff has been exceptional, the repairs are done at the highest standards and never can I say a person I sent over there was taken advantage of.Personally, I have been working as an automotive technician for almost 20 years. I have worked for Toyota for 11 years, worked in independent shops for four years and now work for a local municipality and school district. Phil was one of my teachers when I was first out of high school going to college. Phil has held many classes at his facility to teach professional technicians what/how a system works. He is the top of the technician class and his staff is expected to be in the same class. I cannot say enough good things about this man and his establishment. His reputation with other technicians speaks for itself. He is the guy we send vehicles to that no one else can fix. He is who we send our mom to when we want her vehicle fixed correctly, in a timely manner and without the worry of her being taken care of.I wrote this review today because I was outright shocked at some of the reviews I read on Google about his establishment. The only thing I can assume about the negative reviews would be that the customers had unrealistic expectations or are just plain ignorant. Sure, Phils is not the cheapest place out there, but you will not find a better overall establishment, not even at the dealership. And that is coming from a guy who worked at the dealer for 11 years.... Phil and his staff are highly knowledgeable, professional, courteous, understanding, and HONEST. What more could you ask for?
I wont take my car anywhere else. I value honesty and thats what I get from Phils. Staff is always great and they dont stop until the the problem is fixed.
Very good with keeping me informed and accomodating with picking me up and dropping me off.
These mechanics are trustworthy and efficient! Professional service everytime with competitive prices in town.
Been bringing my fleet of trucks and cars here for years. I find them to be honest and always go the extra mile to make sure that there is happy completion of the job at hand .. Bryan is the man and always keep me well informed on progress of my auto.. in short I am very happy with there service and will continue to bring my business to them in the future...
I had a great experience today at Phils Auto Clinic! Bryan was so nice and they were very accommodating. I was able to get my car in the same afternoon I called! I would recommend them to anyone asking for a mechanic.
Taken two of the most important vehicles to me that I have, for service. Very professional operation. Did a great job and I strongly recommend them when you need to know what the H is going on. Thanks Guys. Sincerely, Timothy Preston
We took our Toyota Avalon in to Phil’s Auto for service. Bryan had made some suggestions at our last visit never feeling pressured to do any ASAP, so we have done a priority list. This service we needed just two new tires, no up selling to four, so we had two items from the suggested list done. We never feel pressure to complete all the list items. They are honest with what is needed no more no less. Bryan even gave me a ride home and picked me up when the job was completed. Now that’s customer service!😃
Phils auto service was there to help. Brain in the office was extremely helpful, with daily calls, and his experience made feel that I was in the right place for repair of my Nissan Altima. I would recommend this place to repair any future endeavors in the future regarding my car, or any car I may own in the future. I really appreciated the knowledge of his mechanics. 4 stars out of 4 for my experience.
Honest, clean and no pressure auto clinic! Highly recommend!
Recently, my 2001 Honda Insight (hybrid) went completely haywire and was not sure that I wanted to put the money into saving my little gas miser. I finally decided to have it taken to Phils Auto Clinic in Hemet (which was 60 miles from my location); what a blessing it was!The service was incredible! As soon as the car was delivered (by tow truck) they were right on it and had diagnosed and priced in a short time. I was extremely pleased with the price of the installed, rebuilt (hybrid) battery and had additional repair items done.When I picked up my car, I was pleased to see that the customer and shop areas were as professional and manicured as any dealer that I have been to. Additionally, I spent quite a bit of time with Bryan and Phil, asking questions, to which they were happy to answer.I would recommend Phils Auto Clinic to anyone; especially if you are having any problems with your hybrid. Take care and God bless! :)
I had these folks replace the timing belt, water pump, front camshaft bearings, and valve cover gaskets in my 2000 Solara. The price was competitive, work completed promptly, no issues after the work was completed.A great example of how to do business and explains why they have been in the community so long.
The service at phil`s Auto is excellent. They have serviced all my vehicles for many years. They stand behind their work and go above and beyond to make the customer happy. I highly recommend Phil`s Auto Clinic.
In todays world its tough to find a quality Auto repair shop with honest, respectful service advisors. I found that to be the case with Phils Auto Clinic. Thats why I give it a five star recommendation.
Ive been a Phils customer for many years and have ALWAYS received top-notch service, every time. Their knowledgeable, friendly staff has made me feel confident that my car will get the best care available.
Phils replaced front struts, rear shocks, replaced disc brakes pads and alignment. Quality repairs...fair price. Highly recommend. 😎
Phils auto clinic is outstanding in service and cooperation. Service is well defined and and on the mark. Performance is exemplary. I highly recommend them to all
I would like to recommend Phils auto his prices are the best in Hemet! He gets the job done in a reasonable amount of time! 👨🔧
I am so happy I found Phils auto clinic. They are honest and get the job done right in the promised time. I am now bringing my granddaughters truck to Phils for service.
My husband and I have been going to Phils for over 10 years. They are excellent in both their service and knowledge. We have taken all our adult childrens cars there as well and have always had great service with excellent results. The people who dont like Phils are stupid about cars. They are used to shoddy service and incompetent mechanics. If you want HONEST and COMPETENT service.....go to Phils Auto Clinic.
I have been coming to Phils Auto since 2000. My first year was trying out different auto repair businesses but, I stuck with Phils Auto. 1. They stand behind their work. 2. Their honesty. 3. Their professionalism. 4. Being a women I have had years of being taken for a stupid women when going to get my car fixed. Phils auto treats women with the respect they deserve.
I LOVE Phils Auto! After my previous cars engine took a dive (due to lack of proper maintenance) they were very honest and upfront with me and when it was evident that my car was irreparable they even took the price down a bit and were very courteous. My previous car still had our belongings in it and I had no way of getting it out, so an employee even picked me up and gave me a ride to get our stuff. With our new car, I wont take it anywhere else unless we move to a completely different area (like three hours away).
I was unable to pass smog and after spending hundreds of dollars at my regular mechanic I finally contacted the Bureau of Automotive Repair and they referred me to Phils Auto Clinic.Turns out the problem was the Mass Air Flow Sensor which I had JUST replaced at my regular mechanics but the part was defective! Dan at PAC was attentive, patient and explained what was going on with my car in a way that was easy for me to understand and as a result I learned a lot about how my car works with out even trying to. : ) I left there with my smog cert. and a smile. I certainly recommend Phils Auto Clinic.
For now Ill just say Im glad we got the car back. Have yet to drive it because it needs a smog and registration which the owner Bryan said we will have to come back Monday to do something or it will automatically fail a smog test. I just gotta wonder if thats the case why isnt that always just done to save someone this future potential headache? Had I not mentioned it, we could have had a failed test at some point and no idea why.So we chose this place bc it had great reviews and unfortunately this shop seems to be experiencing quite a bit of disorganization and difficulty getting on top of what seems to be a greater workload than they can handle at the moment. We brought the car in need of a new engine and agreed upon price ($3000), for a used engine with under 50k miles and a completion date which came and went with no call from them.My husband initiated contact to be told the engine had come in that day( was a Friday) and that Monday it would be put in. They expected to have it ready the next Friday. (As a side note this was to be a 17th birthday present for our son on August 10th) which clearly didnt happen. So that next Friday came and went and I initiated contact and got Rod who said, we finally got the right engine in and so hopefully should be done by next. Thursday or Friday.This is when I expressed that last we heard, we were told it would be today -- that was the info we got last week and have heard no change from them. So Rod goes into a laundry list of apologies and excuses: short staffed, running behind etc. I simply said that we know things happen but couldnt understand why there had been no communication whatsoever. He simply apologized again so that ended that convo.Decided the follow up with Bryan following Monday and he was very nice and apoligized and said my concerns were valid so he was going to have someone work overtime to have it done Monday. Well starting Monday at least comnunication improved but still the car wasnt done until late Thursday and he drove it from his shop in town to me this morning.I do appreciate that Bryan was willing to drop it off at my house and he ran it through the car wash he said. We are to bring it back on a certain date for an oil change and Monday as I said for some diagnostic to prevent a failed smog. Other than our auto club discount there was no offer of any free services or discount for the inconvenience or anything whatsoever.So the jury is out.. Fingers crossedAddendum: 8/30/19Bryan Im sorry your ego is bruised by my review but your response is a very good example of your inability to communicate.1. I never used any vulgar language to Rod or anyone else. What I did was request that communication come to me as opposed to phoning the husband in another state on business.2. You stood in my driveway and instructed me to bring in the car before smogging so something could be done yet when we did come in, you did nothing except talk in circles and make more excuses.
2016 Civic AC would not cool properly. found out it has a new style refrigerant that is very expensive, you need a shop to do it, took it to Phils now it works nicely, good job guys, I recommend this place.
I love the whole crew! They have taken really good care of me and my car for years and I will never go any place else! They rock!!!!
I take all of my vehicles there because they are honest and fair with the prices. Brian is always happy to work with my busy schedule.
They did a pricey pricey job and still didnt remember to put back radiator fluid in the car. Drove a long trip without fluid and almost ruined an expensive ride....🤦♂️ a bunch of local slackers
Very professional and do quality work, always striving to improve and make their sop better.They care about their customers.Dave H
Finding an honest auto mechanic can be challenging. Please read my story. I have been a customer of Phil’s Auto Clonic for over 20 years.I have a 2005 Honda Pilot. It has been a great car to own. It has 180,000 miles so I worry about car problems.My wife and I were in Sacramento when I discovered I had to have some brake work. At a Sacramento National brand tire shop I was told I needed to replace my lower control arm bushing. The mechanic showed me that it was obviously worn and needed replacing. This bushing is made of heave duty rubber and I could see it looked worn. I told the mechanic I would get it fixed when I got home.I took my Car to Phil’s Auto Clinic where I have been going for over 20 years fully expecting to replace the control arm bushing. The manager at Phil’s said “let’s see if the bushing is bad before we replace it. Sure it looks weathered on the outside but if it’s bad you will have abnormal tire wear and you should be feeling it in the steering.” He put my car on the lift and checked for play in the joint. There was none. My tires have around 30,000 miles an them and they are wearing evenly with no abnormal wear. The manager said “We do not recommend replacing the bushing at this time because it is not worn out”. I was very thankful.6 months later I was at the local Honda dealer for a factory recall. While I was there they told me I needed to replace my lower control arm bushing. The service writer said “ You can see for yourself it look worn out”. I said I would check with my mechanic. I went back to Phil’s again and said the Honda dealer says I should replace that control arm bushing. The manager said we could replace it but “We are not recommending replacement because it is functioning perfectly. It is not worn out”!I realized then and there that Phil’s Auto Clinic is possibly the only auto repair shop that cares about honesty and integrity whether they make a profit or not! I appreciate that!Thomas McConnaughyHemet CA
Quality workmanship and friendly service is found here!
I appreciate the attention to detail and friendliness.
Went in to get pricing on a starter, very friendly but wow way too expensive. Bummer too cause I was looking for a shop closer to home to service my vehicles such as brakes, rotors, etc but too costly and they seem super busy too couldn’t take me till the following week. Oh well
They always follow up with you, they have experienced mechanics and they fix your car in a timely manner.
Phils has always treated me right. Last visit was just a smog test, but less than 20 Minutes I was out the door. Bryan has always been very polite and explains what is going to get done.
Theyre very helpful and friendly, going the extra mile to work with my odd schedule. I will use them from now on for my auto needs!
Professional and accurate repairs and diagnostics. I highly recommend them for any mechanical issues, repairs, or maintenance.
Good honest family owned business.
Have been using Phils for over 20 years, wouldnt go anywhere else. Always very helpful.
I knew there was an issue when I took the my truck in for service. They took the time to check things out and were able to make a simple repair instead of the more expensive one I had anticipated.
Incompetence is what comes to mind, $800.00 bill for a part that cost $60.00 I brought it in for stalling they fixed that with the $ $60.00 part the other problem was a transmission problem couldnt tell me the problem just get a new transmission so asked if a service would help? maybe or maybe not was the answer ! they did the service made no difference !! The most expensive and incompetent repair shop around. The car left there running worse than when we brought it in, didnt even make into town took it to Aamco they diagnosed the problem within 1/2 hr for FREE !! Dont take your car to Phils unless you have a lot of $ to lose and have another car to drive !!