This company was hired by our insurance company to redo our house after a fire. They were never professional about anything, they broke more than they fixed... when they hired the company that installed my smoke detector in my bedroom, someone left a note for me... the person installing my smoke detector left a note for me saying that he was only a tear older, and that hed like to meet me... however he didnt know how old I was unless he went through my stuff and snooped and found an old id of mine... he left his name and phone number and said that he wanted to meet me and go on a date... like seriously desperate enough to go through a young girls stuff to find a girlfriend or something... not to mention an invasion of privacy!...I reported him to the police and told our project manager Jose and as soon as Jose was notified he quit and found another job.... this company has got to be the worst... oh and they dreamed our electricity and messed that up too... not only do we not have power in most of the house, they didnt hook our ac back up to the house either and now were in a house that has no ac and hardly any electricity
Horrible. Came to look at the roof and then never got back with me. Had to call multiple times to get any kind of response. We had a roof with a “5 year warranty”, but the first heavy rain, water poured from our ceiling. They claimed it was not their fault because it was an insurance claim and they do bare minimum. They would not stand by their work and fix the issue. Just horrible. Didn’t even try to work with me to fix it.
I could not have had a better experience with our insurance restoration project. Highly recommend the good folks over at Cornerstone Restoration!
TERRIBLE EXPERIENCE! We contacted this company to do an estimate only for home repairs. The guy who came out to do the estimate was at the house maybe 20 minutes. We told him we were just getting estimates, however, he contacted a buddy of his who is a field rep for our homeowners insurance and went ahead and had a check issued to Cornerstone. We told him we had chosen someone else to do our repairs and he still held on to the check. So we’ve had to wait an extra 2 weeks for the stop payment. Along with that he contracted our homeowners insurance and told them we wanted to do upgrades and told them to make sure our chosen contractor isn’t doing upgrades for us!!?! Basically he was upset because we chose to work with someone else. They should have never requested funds to be sent to them in the first place! Do NOT get involved with this company. They are difficult and have no interest in what the customer wants!! They’re only interest is themselves. They can’t believe we just don’t want to work with them so they’re still trying to get involved in our claim when they literally didn’t do any work on the home and we never hired them to begin with!
Gooding of fecal water on 2 levels of my home not cleaned properly debris left on my floors again tissue and dirty water. The wet mess was never fully dry. Dud not clean up and dispose of waste in my basement just let it drain onto my driveway. The repairs done to my flooring g already need to be fixed
Great work. They went above and beyond. Very happy.
Cornerstone Restoration did an excellent job for me when I had a water damage at my house. Very professional and great to work with!!
The guy that came out to do our estimate was not very polite. He only spent a few minutes at our house and wouldn’t show us a copy of our estimate that they sent to our insurance company. We hired them to do an estimate and possibly work for us for the home repairs. They were very evasive about the estimate when we asked questions about it. We chose to work with someone else who saw us as the customer. Do not use this place if recommended! We found out we have a right to choose our own contractor and went with that. This company was not professional at all.
Cornerstone represents themselves as a Christian based organization. I have been told if you are a good person you do not have to say you are a good person your actions show this. The same with being a Christian you do not have to broadcast it, your actions will show. Cornerstone is the most unprofessional business I have dealt with in a while. While they bend rules to make insurance claims, they do not pay their employees nor their vendors in a appropriately timely manner. Cornerstone also uses illegal aliens because they can take advantage of their lack of knowledge when it comes to tax ID #s. In my opinion not only is unprofessional, fraudulent in claims. I would not use Cornerstone under any circumstances.
Very disrespectful to the transitional neighborhood, they left a dumpster --a huge rusty dumpster on the street for 6 months, They left the dumpster loooonnnnnggg after the demo was done .Not only was it ugly and and eyesore but every contractor in the area was dumping their stuff in it . Late night dumps . And old tires and mattresses, I called to inform the company, Three weeks later when some one dumped a dead animal in it and in Alabama 90 degree weather you can imagine the stench, When I called the company they acted like it was no big deal .The contractor told me to send all complaints to him .. Well maybe if he was on the location like he should have been the smell of death would change his arrogant attitude .Ya think ?
Ive worked with Cornerstone Restoration for years! Great company and GREAT people!!!
Worst mistake ever made was hiring this company.