Thank you for taking such good care of me today! I came in with serious pain and am leaving feeling much better. You spent enough time to make sure that all of my dental issues were resolved or are in the process of being resolved. I’ll recommend your practice highly to anyone who asks.
I got my front teeth fixed and it looks alot better.
Very disappointed in the service. First I was thrown by the fact that the doctor came into the room without out her mask on. She responded with, Igot my vaccination shots. She put the mask on and I allowed her to check my teeth. The person who took the pictures was nice and I appreciated she put swabs to stop the pain from the hard end pressing down in your mouth to take extras of the mouth.They were suppose to put a prescription and did not do it. They couldnt get scheduling done correctly for me. I paid in advance and they have yet return my call and return my $250 for service they were not able to do.
Excellent service, fixed my smile. Loved the ambiance. Very clean office.
Today, Dr. Rosenblatt took me in at the last minute and resolved my emergency to the best of her ability by her self. I appreciate the help and flexibility she offered me. Thank you!
Came in jacked up and crying left with a smile and no more tears..❤
We had a dental emergency and the dentist was able to squeeze us in and fix the problem immediately.
Dr Rosenblatt is amazing! Kristina and Isabel have been a pleasure to deal with, I am a recently new patient and have worked in the dental field over 20 years myself, and have nothing but nice things to say about this office. 😉👍
I am afraid of dentist but Dr Rosenblatt was wonderful, she made me feel comfortable and everything was explained
Doctor and staff are nice and will recommend for others to use this office
Dr. Rosenblatt is absolutely fantastic. she’s incredibly professional and patient as she explains how she can best help you. Great visit! Thank you to all the staff!!
Called in as an emergency and they were able to take me right away. The staff was very friendly and helped me every step of the way. The doctor explained the process and everything I needed going forward. Great first time experience. Thank you all for staying late.
Great team. Very comfortable with my procedure as the team was very nice and helpful. I would highly recommend this dentist office.
This is EASILY the worst experience that I have ever had at any medical facility Here is the breakdown: #1 On one of my visits, after waiting an hour, they told me that they wouldnt be able to see me, and requested that I come back the next day; I did. #2 I specifically made an appointment at a certain time(due to my work schedule) and they would not take me, because they said I made it at a different time, which was false.#3 I had a root canal, and consequently needed a crown. They DID NOT submit approval for my crown! I called, and asked on 2 different occasions, in addition to asking in person. I kept getting something to the affect of, were working on it, or were backed up. After a month, I gave up and attempted to switch dentists. #4 They made this transition as difficult as they possibly could by slamming the phone down on me, being unpleasant to my new dentists office, and refusing to transfer my records unless I paid a $30 fee, which I did not do. Do not go here. It is important to note, the only reason why I stayed so long was because I was deep in the process, and because my insurance only allows certain providers. I also complained to my insurance company about The Smile Spa.
Great staff. Dr. Rosenblatt is personable and knowledgeable. Good work and she keeps up with training to stay current procedures. Interior is being revitalized and looks modern.
Very good service and very professional will recommend
Great services they cleaned my teeth really well, dentist and staff are great! Thank u dr Rosenblatt
The people who work there are lovely, i would 100% be returning. and i highly recommend to others!!
Dr.Rosenblatt is the best...came in with so much anxiety and pain. She was able to keep me claim and pain free..the staff is very friendly and helpful I highly recommend there services... she always willing to work with ur financial budget..I really appreciateSmile spa...#painfree
Ver bad experience with the nursesMy kids school paper they don’t want to give me they holding me still 3 weeksNurses are rude attitude miss behaviour
Yes Dr is very attentive and works around your schedule, never a problem getting a appointment
You’re in great hands. The doctor will listen to any fears and will make sure your experience is painless. Nancy at the front is attentive, and super caring. She listens to any insurance concerns and really helps out the best she can!!
Very personable and efficient. And very clean!
Dont bother. I understand Covid has made things a bit challenging for doctors offices, but thats no excuse for the 1.5 hour wait I experienced and the lack of mask wearing by the hygienists and other patients. It took TWO people to do my x-rays which accounted for about 45 minutes of my stay because they clearly didnt know what they were doing. Im sure Dr. Rosenblatt is a good dentist, but I also dont appreciate her making a snide remark about Spanish speakers in a very obviously negative tone because she has had, experience with that (whatever that means.) Very disappointing overall.
The office was very pleasant and caring. Very reliable!!! Came in feeling pain left very pleased! The office was very caring! Girls at the front were very useful and informative! I would highly recommend!!
Dr. Rosenblatt was amazing and it was easy and quick to make my appointment. I called in the middle of the night, and received a call back by 6am! Came in with pain...left pain free!! Great experience!! The girls at the desk were helpful and friendly! Even to the dental assistant, full rounded great experience!
I cannot give this place even one star. Dr. Debra Rosenblatt is all about the money and harangues you about out of pocket expenses while you are sitting in the dental chair. I gave her money up front for invisalign and I decided not to return for multiple reasons but especially because her office was so unprofessional and so was she. Rosenblatt told my daughter she had three (3) cavities. My daughter left and refused treatment because all she did was ask her for money. My daughter went to a new dentist and they told her she did not have any cavities. I feel not only is she unprofessional but she is also shady. Rosenblatt has someone new there working every other day. When I ask for my medical and dental records for months and sent a certified, notarized letter and called repeatedly, her office sent my xrays just last week. Her office workers would not give their names and hung up on me. I went to see her this week with an advocate and she refuses to give me a copy of my medical bills for the above and records solely for the reason that she has been receiving $45.00 a month for my invisalign for a year from my insurance company even though I have not been there since December 1, 2019. Also, the medical bills and records would reflect the dates I was there. My insurance company put in a financial complaint and they told me that she says it is unfounded which is not true. That is why Rosenblatt refused to give me my records despite legally they are mine under HEPA laws. The insurance company wants nothing to do with her and dropped her because they said she was difficult to deal with and uncooperative. The next step is Banking & Insurance Fraud and Small Claims Court. PLEASE NEVER GO TO THIS OFFICE! This dentist does not care about her patients, refuses to give me or my insurance company back the money she received for services not rendered and basically thinks I will go away! I have found a wonderful new dentist Thank God! WHAT A BAD EXPERIENCE!!!
Very bad experience on the phone,my husband was there and the nurse talking was rude and bad attitude June_26_2021 time around 11 am to 11.45amMy husband was sad for nurse tell him rude,nasty and bad hes recorded on his cell phone when Im saw that video Im sad tooI Dont go there again
Please if you are sitting in waiting room or in dentist chair get up and leave. If a Negative rating was an option this would not be a one star but a -1. I made the impulsive error of needing to fix a chipped tooth. The office/ dentist tried to do complete.x-rays when my current dentist sent them they X-rays. Then they tried to say the never got it. Second dentist was making excuses to do all kinds of things to my teeth. They are 100 percent not recommended. So please don’t go to this place. I wish I had read the reviews before I made my decision.
Great experience!The doctor and staff was wonderful. I highly recommend The Smile Spa!
Nurses are very rude and bad conversationHawthorne place is terrible
My first visit went very well they were kind and honest
If you need to read these reviews before deciding if you want to take the chance or not. . . What do you think that means?
Although the staff and Doctor are all very nice and welcoming, I have not had a great experience since the first visit. In the first visit, Dr. R insisted that I get a new treatment done because it would help with deep cleaning my gums since I had not been to the dentist in a while. The treatment, that insurance of course does not cover, included four at home treatments. I have been trying to get in touch with the Dentist for three days now as after the first at home treatment I saw my gums receding.... Ironically she also has me meeting with a gum specialist who is very expensive and works out of her practice during this process. I tried to cancel that apt and still have not heard back, hopefully I hear back soon. Definitely do your research and know what you need done before entering this practice...
Very unprofessional .Terrible not recommended.Yana Sosa was the patient and you have my record. WORST SERVICE EVER!!!!!!!!!!!!!!🤦♀️
Great experience!! angela was very helpful
There it is Dr. Debra is giving out more free tooth brushes for 5 star reviews. What are those people talking about. Dr. Debra is the worst Dentist in the history of the profession. There is no waiting time to get an appointment as one reviewer put it because for the last 6 months that I have been going to her Ive been the only appointment. You may ask why would it take you 6 months to realize she was so horrible. Well because it took 5 months to get my crown done and for the next 30 days it was hell. She was constantly charging me extra for every visit. She then did impression 3 times for the crown, yes three times and wanted to charge me for each one extra. She also took pictures of my teeth without being asked to do so and wanted to charge me 300. for the pictures. For 30 days I endured surgeries which I didnt approve, fillings which came out after a month a crown which I had to again put in by another dentist. When I told the dentist who re-placed my crown and all the fillings she did. He stated she was infamous. At the end of all this Dr. Debras office issued the 4000 bill of which the insurance paid 2000. Sending me the 2000 balance. Stay away unless you are offered the free electric toothbrush for you 5 star rating. O I forgot to get the Free electric toothbrush you must give the 5 star rating in front of the office staff before you leave. Dont risk your money or you teeth to Dr. Debra you will regret just as I have.
Dentist and staff are friendly. But due to Covid I couldnt pay a big balance that I had so because of that I wasnt seen to get the service that was started a few days ago. I have been making payments now. I dont have money like that to pay the full amount at once. Very inconsiderate so it makes me think its more on the money then anything else. Its not like I wasnt gonna pay. They need to work with patients. I work in a doctors office and we see them regardless of what balance they have. Now I have this whole in my tooth and yeah NOT HAPPY. The prices are too high.
I was able to get an appointments immediately. The girls were very helpful. The experience was plesant. I came in and received everything required. I woukd highly recommend
They made me do my initial review in front of them. They are very unprofessional, I would not recommend.
Super job by the staff.No waiting and did a great job cleaning.
Great place
The doctor saw me last second on a Saturday evening when I had lost hope of seeing a dentist in such an emergency. She couldn’t have been nicer and more accommodating. This is a dentist that genuinely is concerned for her patient’s health and comfort. Thanks again!
Please do not go here. The people giving her 5 stars are literally delousional. I worked here for a few days and ended up leaving right away when i found out how she treats her employees and how she is months behind on paying them. She only cares about getting HER money and is a scammer. Worst dentist ever!!!!!!
Great office good staff
Great costumer service 👌🏼
Very accommodating during my x-rays
Dr rosenblatt is excellent
This my first time Dr Rosenblatt is wonderful the staff very helpful im on a payment plan very helpful patient thank you for understanding Thanl You
Best doctor in north jersey... I’ve been coming here for years and always have a good experience. Staffs are nice especially Sue. Highly recommended:-)
Stay away! Very very unprofessional I got a crown that had to be recemented twice and then I go home for it to break apart the same day and then they expect you to make payments right away. Terrible. I regret going there. Probably one of the worst decisions Ive ever made. And ontop of that they charge me $1000 for procedures they didnt even do
This is a great place, I would recommend to anyone!
I had a good experience today with the periodontist very patient kind
Dr. Rosenblatt has been great. Ive been wanted to closed my gaps. Shes helping me getting them done. Shes been awesome to work with.
Great experience Great Dentist Doctor Very professional
If your reading this trust me the horror reviews that you have read are all true from The work that gets done that never needed to be done to replacing fillings that dont need to be replaced to the consist need to take X-rays its all true the staff is wonderful but thats about it I came here got work done that didnt need to be done and That was over a year ago and Im still getting stuff fixed from my new dentist that was done at this office and its been over a year!!! Please people read the reviews they are there for a reason
TodaysTodays experience was awesome. l the staff. My teeth are really starting to look better to.
Thank you so much for seeing me throughout this pandemic. I had a great experience!!!
Very friendly staff and extremely helpful!! my teeth look 100x whiter after my first visit, by far the best dentist i’ve visited!
Very helpful! Honest and the staff was very kind !! I strongly recommend coming here !!! The dentist explained all my options! I was very pleased !
Dr. Rosenblatt was very kind and great, I came in for an emergency root canal and she took care of it for me and was very helpful, great doctor.
Great place ! great experience
She did a filling for my husband 3 weeks ago. He had to go to another dentist to get it fixed. Apparently, she went in too deep and hit the nerve, he was in critical pain for a few days. Paid extra at the other dentist.
It was necessary to see a dentist after my family dentist for 30 years closed his practice. Dr. Rosenblatt did help me and her bedside manner was acceptable. She did not strike me as someone out to get my money nor did she attempt to do any work that was not necessary.However, I called the office to make an appointment for a consult on my loose bridge. The office instead scheduled me for a deep cleaning, something I did not want. I refused the treatment and was asked to come back the next day. Which I did.As to the cleanliness of the office, It is clean. It may be old and somewhat outdated and could definitely use a re-model, but there was no dust in the corners and the floors seemed clean.
Very welcoming and comforting. Complimentary Beverage services etc. Great place to come to!
The Worst dentist Ever. How can you hire a dental assistant with very bad manners. She was so rude to my mom who didnt understand english. She was getting frustrated and started talking non stop. She spitted on my moms face. We walked out. Find a better dentist in your area and stay away from here.
Thank you for your excellent dental care
The smile spa in Hawthorne is friendly and the perfect place to go for dental needs. It’s also very easy to find!
Imo Debra Rosenblatt is a FRAUD and should be investigated by the state. Please avoid going there and instead help report her to the state so they begin an investigation. She stole from me in the middle of a pandemic when everyone is hurting.
First time here very pleased
Someone altered my original review ... A review I was BLACKBALLED into writing before any service would be provided.Stay away!!! With the exception of the lovely staff, this was literally, the most HORRIFIC experience I have ever had at a dentist office.Filthy, outdated equipment and conditions.. (The office hasn’t been updated since the 1970s.) Rosenblatt herself has very poor personal hygiene. She is a scam artist and all about the money.... This was confirmed by my insurance company who are allegedly suing her for falsifying records and submitting bogus claims. There are so many horrible reviews of this woman on the Internet, but they are buried.....Rosenblatt caused me so much more physical pain than I was in when I arrived, and is responsible for irreparable damage to my mouth. I’ve had to see an oral surgeon/ specialist to fix her botch job....
Came in for a cleaning really helpful staff
This was our 1st time at this facility but I was quite struck with the friendliness n professionalism of the staff.
HORRIBLE DENTIST! If I were able to give her 0 stars I would! Amazing staff especially her office manager but THE WORST DENTIST EVER! She charges your insurance for work that has never been done and maxs out your insurance. She is extremely RUDE to ALL of her Patients and Workers! A circus animal trainer WILL treat you BETTER THAN SHE WILL EVER TREAT YOU!
Lovely staff. No wait time. Great doctor
I saw Dr Rosenblatt on 4/7 - she decided to open my tooth and performed a rough and quick root canal and left it wide open, no temporary filling or dressing. I didnt even complain about the tooth she drilled. . She offered no solution to the painful and inflamed area that brought me in as a first timer. Ive been on penicillin for 1 week, the tooth is open, Iand hurting me deep down. I dont know what to do. They also took dozens of x-rays. She was surly and rough. Need to find another option and soon. Avoid.
Smile Spa is absolutely fantastic!!! First off,I didn’t have to wait long for an appointment. Usually it’s weeks before you can be seen. This team got me In right away, and my first appointment Dr. Roseblatt got right to work. They all were made aware that I was recently diagnosed with MS and made sure to speak to my specialist before any work was done.Dr. Rosenblatt went over everything with me before hand and made sure of what I wanted done. Because I’m on medicaid, I told her I only wanted what my insurance would cover. She started off with a root canal, which was essentially painless; any bit of discomfort, Dr. Rosenblatt stopped immediately and gave me more Novocain. When she did my cavities, Dr. Rosenblatt went absolutely above and beyond!! She asked me if I wanted silver or white fillings (silver being covered by insurance) and I knew that with my diagnosis white was the much better choice, but I just couldn’t afford it. I told her silver and she said ok, and kept working. All of a sudden she goes “you know, I’ve read that the silver/mercury fillings really aren’t good for patients with MS. And I just don’t want to cause you anymore problems so I’m going to go ahead and just do the white fillings at no cost to you.” I was absolutely amazed!! I hadn’t even said anything to her about the silver not being good for me. Had I not had tools and suction in my mouth I would have jumped for joy. Thank you so much, Dr. Rosenblatt!! You are incredible!!I highly recommend Smile Spa to anyone and everyone.
Horrible experience. Dr. Rosenblatts office is not ethical in their billing practices so beware! Dr. Rosenblatt told me the front desk checked with my insurance company before proceeding to work on my temporary crown placement. Once the procedure was complete her secretary attempted to charge me $500 dollars claiming the temporary crown was not covered by my insurance. I felt uncomfortable paying that amount of money so I insisted I check with my insurance company. The secretary gave a procedure code so I could check with DeltaCare USA. When I called Delta the rep told me the code was invalid and the deductible was $385 for the permanent crown only. So where did the $500 charge come from? I switched dental practices right away. If you are a current patient make sure you get a categorized break down of how much the procedures are costing you!
I had a wonderful experience here with Dr.Rosenblatt. She helped me relieve all the pain I was in. Great staff.
I been this office since 18 years great doctor explained all treatment need it’s wonderful
Worst dentist ever! Not only does she rip people off and tell you that your teeth need to be bleached and that you need to see their gum specialist, she has horrible manners. She is rude, abrasive, and unpleasant to be around. Ive been twice, and the last time I went, I watched as a man came to retrieve his dental records, which the office gave him a hard time about (due to him probably switching dentists). She tried to force me to pay out of pocket for a filling simply because my insurance wouldnt cooperate, but she wouldnt give us much time to work things out, as she tried to force me to get the filling the day of. Oh and the worst part is, she forces you to write a review on yelp before you leave the office, which you do on a piece of paper which will be handed back to them. How could you say something bad and watch them read it in front of your face... you cant. Which is why there are plenty of forced and fabricated five star reviews about her services.
After having me wait a hour and a half in the waiting room they ended up telling me they weren’t going to be able to see my son, for a regular six month follow up/clean up, because the procedure they were doing was going to “take too long”. Instead of telling me as soon as I got there or called me to give me a heads up. I had an appointment btw....That was ridiculous!! They also lie to you so you can go back to do procedures that you don’t even need. Thank god I never fell for it & I can keep going..... I finally changed our dentist!
Dr. Ronsenblatt and her associates are frauds. Ive already filed a complaint with the board of dentistry and you should too!!!
This doctor and her staff were very professional and so sweet. I have never been thru such a through exam before. She got right down to business and began working on my teeth including a cleaning. I would highly recommend them to everyone. It was a pleasurable experience at the dentist.
I work with Dr. Rosenblatt on the business side of things and it seems to me that patient care is her top priority. She seems to be highly experienced & understanding of patients. I dont know what it is to be her patient but from a business standpoint shes pretty good and very caring of her patients.
Very nice staff, friendly efficient. Would highly reccomend
People think going to the dentist is supposed to be scary but my experience with Dr. Rosenblatt and The Smile Spa couldnt be anything further from that. They got me in on short notice when I had an emergency, took the time to explain my treatment plan, took me out of pain, and fixed me up in no time. I wish all doctors offices treated people this way. Needless to say, I would highly recommend.
Not a very pleasant or polite man. Awful bedside manner. First time at a periodontist and was nervous and he said maybe 3 words to me the whole time from start to finish
I was so happy with the service i received
Gm I went to the spa smile I had a great experience and staff was very nice and friendly
Good service,friendly staff.i got an appointment right away.
When I first went there I told her I had UFT insurance. She quickly went to work and without consulting me did a lot of work and did some things not covered by insurance. She charged me for the work about $1100 above the insurance cost. When I found out how much I emphatically told her I could not afford this and that she should only do what is approved by the insurance and after I know how much out of pocket I would have to pay. I paid an additional $150.00 for work on my gums and was assured that this was all I had to pay for the work on my gums. I then received a bill saying I owe $1880 when I did not go back and had no additional work. I currently have a temporary tooth and a nub on another tooth area because the temporary fell twice and then I must of swallowed it in my sleep the third time.
This is the worst doctors office I have ever been to. Besides the office being disgusting and disorganized, the staff did not seem to know who had appointments when, etc. The dentist lied to me and said I had a serious issue with my teeth that would require surgery unless I spent over 600 dollars out of pocket to bleach my teeth. After paying the entire 600 dollars up front ( as demanded) I was met by a staff person a week later and given trays and bleach and barely told how to use it. The staff explained she was not the person who was supposed to do this. In addition to the at home directionless kit I was supposed to have an hour session with the dentist in a chair for whitening. After they canceled my appointment last minuet two times and let me show up one time without the dentist being there, they explained that there was only one actual time in the middle of the day that the dentist performed this which would leave me with a day of no work and no pay. Needless to say I was never given that session nor was I refunded any money. This is a fraud and I cannot even believe this Dentist has a license. What a shameful and disgusting way to make money off people! STAY AWAY!
I needed the whitening to prevent tartar. And sealants were necessaryI was never told the cost and the TOOK money from my elderly father. Over one grand. Im an adult... and my insurance covers almost all I needed. She insisted that it didnt
Dr Rosenblatt and the team are phenomenal. They came in on a Saturday to get my root canal taken care of. First rate work!!Top marks.
The One Star is Only for the Staff Here, Now lets Begin... Arrived at 2:30 with only one person in the waiting room upon arrival, went back at 4:30. This Dentist engaged my wife for 20Mins about her former employer & worksite as a C.O. asking US for X-Rays from the surgeon that pulled my teeth,we were told conflicting stories by this lady about billing, our provider told us she was one of their dentist, we only came because my regular dentist was on vacation and would have to wait a extra 3 weeks to get denture measurements. I came to her for denture measurements, she went on contradicting herself about how long one should wait for denture after getting all your teeth removed, said 6-8 weeks, but 5mins ago she said they should have made me partials.She used a cellphone to take a picture of my gums!!! This woman called my wife (literally) a know it all, needless to say after this 30mins I didnt allow this woman to work on my grill- and while sitting in the chair, got to look at the expressions on the faces of the assistants as my wife gave it right back to her, and seeing their eyes light up when she was put in her place, as all they could really do is stand there (and LAUGH TO THEMSELVES) because they work for this woman who looks like Dr. Detroit too.(if you are too young, Google it), but even with their dental masks on, their EYES told the story.UNPROFESSIONAL is an UNDERSTATEMENT!!!The parking lot is about the size of 3 handicapped spaces with about 8 slots, great if you drive a Ford Focus or Kia Soul, I drive a SUV, very tight to maneuver in the rear. Her tone with us was like she was talking to a dog, wasted an hour both ways, gas & toll from Upstate NY, not to mention left work 3 hours early to meet my wife to drive to this quack! I can not instruct you on her ability as SO MANY OTHERS HERE have ALREADY, but I can Honestly tell you how BAD her CUSTOMER SERVICE was, and I give everyone the benefit of the doubt..... NOT HERE, this office needs sensitivity training... or should I say, this dentist needs it.AP Middletown NY
So far my experience at the dentist was good.She obviously knows what shes doing and came in while I was getting g my x-rays which I think was very nice and introduced herself to me.She knows my fears of dentists and went out of her way to make sure I was pain free. How many drs offices run you in and out like cattle.She took her time and explained my issues. I am very satisfied with her work /bedside manner.
My favorite dentist office