First time bringing my car here. So far so good.Customer service is on point.
These guys can fix any vehicle. Always busy though, for example WE BACKED UP UNTIL AT LEAST TWO WEEKS
Friendly people that work at the front desk and I needed a ride so they called uber for me at this time great shop to service your car.
Brought my car in for the engine light, charge me $95 dollars to check it they had the car all day and didnt find what was wrong with the car
Always great service at Roggis. On time, great communication throughout the process (no surprises), expert repairs, good price. I recommend everyone I know to use Roggis and will continue to do so.
The best/ not only they the best professional understanding put it this way my car 2012 drives better than when I first bought it in 2012 used... Highly recommended from my experience
Minimally need to give these guys 5 stars as I absolutely treasure the crew at Roggis. Right before the new year I brought them my 2005 BMW 325ci convertible with 109k miles on it for a long overdue checkup and some TLC. They did a full analysis and provided an amazing electronic document with deep details of all things that they found. Henry (the owner) then called me to walk me through everything, guiding me on the must dos and what could wait until later. We worked out together what the best plan forward for immediate repairs, and what we could revisit in the spring (including talking about things we might never need to do, but wanted to document for completeness). A few weeks later I am thrilled to say the car is still running better than ever. I plan to remain a customer as long as I own the car, which will now hopefully be many years to come.
They finish my car literally within 24 hours my dodge journey now drives smooth thank you
My dad works here so like, it’s cool
They was kind trust worthy and plan to use them everytime.
This is my second time using Roggi’s for my 2015 BMW 5 series. You get what you pay for at Roggi’s. Unbelievable professionalism, communication, updates, and quality of work. Much less expensive than the dealership with just as good if not better results. Got my front and rear pads and rotors done. Good long term value as happy with the attached warranty. Roggi’s stands by their work and I’ll continue to recommend them to friends and family.
Prompt, honest and they communicate well. They know their stuff! You will not go wrong trusting Henry and his team with your car!
Great customer service. Excellent work. Paul youre the best...
Roggis has been our go to car repair for years. Always amazing service along with the personal touch of getting to know the owners who are honest, genuine, caring people. Do not hesitate to use Roggis, you wont be disappointed.
Professional, friendly, and informative! I had a problem with my Mercedes COMAND center. They went over and above to try to resolve the issue. I really appreciated their efforts and trust them implicitly! I have found my new mechanic.
Customer oriented and user friendly, Thorough, and attentive. Did an extensive mechanical overhaul of an older car worth keeping. Estimate matched the final price, and gave me a 36,000/3 yr warranty on the repairs. Great place, would go again for sure.
Hands down the best place to bring your vehicle. The customer service, pricing, quality of work, and professionalism are all aristocratic. They go above and beyond. When you Walk into the shop you feel like your on a winning team. Hats off to senior leadership.As long as I own my jaguar it will be brought here.Nate
Fast and quality work. I worked with Paul, he and the team quickly assessed my Volvo and provided a solution. He was transparent about both the damage and the proposed repair, offered fair price, and completed as promised. I have no hesitation about going back to Roggi’s and would highly recommend!
Very courteous and professional. Paul is terrific up front and Henry is always available. They are very good at finding solutions to even minor auto problems.They needed 24 hrs to get parts and do the repairs on my car but I needed to have a mode of transportation so they got me a loaner. My car was ready when promised . They really have excellent, experienced mechanics.Roggi’s is the best auto repair place I’ve ever experienced. Highly recommended!George
This place is an absolute nightmare! Held onto the car several days longer than they said they would and charged over 1K to “fix” the car but it wasn’t fixed! Took it back again and they fixed it the second time around. Then about a month later the car breaks down again and it turns out that they caused some serious damage, probably intentionally so we would have to go back. Now this is going to be a whole big legal issue to get back all the money I wasted at this place and the money I lost from not being able to work.
Exceptional work. Friendliest staff. Never been more confident each time I drive away. A cut above the rest.
Roggis always does great work. They handle everything with my warranty and communicate update very well.
I can sum up this establishment in one word, OVERPRICED. They wanted 30% MORE than what my dealer was going to charge me for the maintenance I wanted performed on my vehicle, and that was AFTER a 10% new customer discount. Needless to say, I took my business elsewhere.
It was good quick and professional
Very professional service. Great use of technology. Kept me updated numerous times to let me know how things were progressing. Fast, courteous service.
Dont like the drop off point
They beat all the rest in price and service. Transmissions, engine rebuilds, European car repair, check engine light service they do it all. The are your dealership alternative. All the knowledge at half the price!!! Pickup and dropoff service. You cant go wrong with Roggis Auto service! Highly recommended!
Amazing service, fast and great price! While I was waiting for my car to get an oil change, they were friendly with other clients on the phone and always looking for ways to make the customer happy. Definitely recommend Roggis.
Very friendly and efficient. They got me in on a day that was very busy and I am grateful for that. Id say its still on the pricey end of things but youre paying for the very good service, too. I got my brakes done, an oil change, and new wipers installed, which came out to about $1650. Steep, but they went out of their way for me and treated me very well!
Roggis Auto ALWAYS delivers my car back to me as good as new! The service and professionalism is beyond anything I have seen at other shops. I trust their process and always know that they are giving my vehicle exactly what it needs - nothing more, nothing less. I highly recommend them for ALL your auto service needs!
I must say i have taken back and will never trust another another MECHANIC SHOP, its not a surprise but i was taken for a fool and it back fire on them. Long story short after spending $1,600+ for basic repair items, my vehicle main electrical problem was not fix and on top i was ask for another $900 + to fix a electrical Module... I took the vehicle and fix it my self with only a $4.99 missing fuse.To think to a fix a problem with $5 from almost $ 900+ its insane and either was a honest mistake or their tech try to pull a fast one!
I have had minor work done here. People there are pleasant and knowledgeable. No complaints.
From start to finish, the people at Roggi’s were accommodating and helpful! We mostly spoke with Henry about the issues with my husband’s SUV and he was so nice and clear when explaining things we didn’t fully understand at the beginning. Everyone we spoke with throughout the process to get our car fixed was kind and patient! We will definitely bring our cars there in the future when the inevitable happens. Thank you to everyone at Roggi’s for being top notch - keep up the great work!
It was such a relief to find Roggis. We drove to Connecticut from Utah and we knew our car might have some problems along the way but we had no idea who to go to. Roggis got the work done well and did it quickly. They were friendly and professional. Thank you!
My go to place for car maintenance. Always honest, thorough, and professional work. I love seeing my name on bulletin board as I walk into shop! I highly recommend Roggi’s Auto Service.Joanne Lasnier
I went to Roggi’s on Tuesday to get a diagnostic, not even knowing the cost, because my windshield wipers were not working at all and I was desperate to get it fixed with all the rain. The staff was nice enough to fit me in, so I dropped off my car during lunch. I was later called and told I needed a new wiper motor with a detailed explanation as to why.I went to the Honda dealership and paid for a wiper motor order as well as $30 extra to have it overnight shipped. I took my vehicle back to Roggi’s with the wiper motor Friday and they installed it for me. They provided me transportation to and from work while my car was being serviced.Henry went above and beyond to ensure I understood what was going on with my car and their plan to fix it. He was also genuinely concerned with my safety and making sure the motor was installed properly before the next rainstorm.Due to my experience, I definitely recommend and trust Roggi’s with any future car services I may need.
Waste of time
Consistently the best service in town - at tremendously reasonable prices. Wayne, Henry, and the team are transparent on pricing and service needed, and are more than willing to accommodate any requests or concerns their customers have.Case in point - I needed a catalytic converter on my car this week, and rather than charge me for it, they called the manufacturer, confirmed it was under warranty, drove it to the dealership, had it replaced, and got it back for me - for free. I’ve never in my life had an auto repair vendor take that much time to effect great customer service. They are objectively a step above.And, for additional validation, Hartford Magazine has ranked them ‘Best of Hartford’ each year since 2006. Talk about consistency.Put simply - if you’re taking your car somewhere else, you’re doing yourself a disservice.
Wow - I knew I was in real trouble when I was traveling though West Hartford CT and noticed some white smoke coming from my exhaust. I searched foreign car auto repair near me and came up with Roggis Auto. Im so glad I did!They worked on my engine and got me back on the road so fast. I really appreciate all the work they did for me. From now on they are my go to Auto Repair Shop for all things with my car! Thanks so much! Highly recommended!
Henry & Co are great. I wanted a convenient, high-quality, and trustworthy alternative to the dealership service department, and they’ve exceeded my expectations. Despite my best efforts to find new ways to break my car, they’ve kept it running well for years.
When I was growing up, my uncle owned a garage, so we would take our vehicles to him, and wed never have to worry about being overcharged, or have anything unnecessary done to our cars - because hed have to answer to it at the next family gathering! He no longer has his garage, but I think Ive found the embodiment of it here with Roggis. Excellent, prompt service and you are truly family to them (the good side of the family)
Always available to me. Car gets in quickly. They dont sell me anything I dont need. Love that they give me a ride. Quality work. My dashboard was lit up like a Christmas tree. Customer service and level of trust is the best. They are the best car repair experience Ive ever had.
Finally a trustworthy garage! I took my Mustang to Roggis Auto Service and had a great experience. They were a pleasure to deal with, they only did the repairs that were needed (unlike some garages) and they did them at a very reasonable price!
I had the opportunity to see Roggis Auto Service in action while visiting Hartford and you can really feel the family atmosphere. Henry truly cares about his customers and community. I would recommend my friends and family here in a heartbeat.
We have been taking all of our family’s cars to Roggi’s for about 25 years... Henry and the rest of the team are as honest, fair and capable as you will find in this business. Highly recommend for all auto needs!
Weve had Roggis service our vehicles on several occasions, including our high end Lexus convertible. They ALWAYS do an excellent job. Hank always calls to explain what theyre going to do, provides me with fair pricing, and answers all our questions. We absolutely trust them, and recommend their services highly.
We absolutely love Roggi’s! We’ve had bigger repairs and quick regular services, all very pleasant and costs known or explained well. What friendly owners and helpful staff. Two thumbs up 👍🏻
I can’t say enough about Roggi’s Auto. Wayne & Henry truly are my favorite mechanics! When I leave my car with them, I have peace-of-mind, knowing that the work will be done correctly (and ONLY the work that NEEDS to be done). I trust them implicitly. They have also given me loaner cars or a friendly ride to wherever I’ve needed to be. This really is the best auto shop ever!!!
Excellent customer service and extremely knowledgeable on foreign automobiles. They serviced both my Porsche and Audi and did a much better job then going to the dealership.Updated: once again brought my cars back in for service. Customer service was excellent and work performed was perfect
The Roggis team consistently delivers outstanding service, quickly and professionally completed. They clearly communicate the issues, what to prioritize and come it at an extremely reasonable cost. I unequivocally and enthusiastically recommend Roggis!
Roggi’s is the Hartford areas premier auto mechanic. They provide professional quality service at a reasonable price. Wayne, Henry, Mark and Paul are all friendly mechanics and take the time to explain what’s wrong with your car and make the necessary recommendations to keep you on the road.
NEVER take your car to Roggis: they are dishonest. Here is proof. I took my car there for a dashboard Airbag warning light. They told me it took them ten minutes to fix it, and charged me over $300. When I started my car, the warning light remained on. They couldnt fix it, but did not refund my money. They printed on my bill that my serpentine belt was severely cracked and needed immediate replacement. It looked fine to me. I took it to my mechanic, who confirmed it WAS fine. Same story with Roggis false report that my brakes were bad.
Roggis have taken care of my cars for over 40 years. Ive always been satisfied with their service and recommend them highly. Most recently while driving my aging BMW in to work, the Check engine soon light went on. Rarer than delaying, I stopped at their garage, close to my office, to make a service appointment, but instead of waiting, they took my car then and had it ready by 4:00 pm.
Alternative lifestyle friendly, see Adam. Love him
These guys had my car. Always nice talking to these guys which is a big deal for me. I hate it when I call a place and feel like I am being treated like I dont know what Im doing. Even when my rental did not work out as planned Roggis was able to help me and fix the situation!
Joe and everyone at Roggis auto cares about the customer and genuinely provides fantastic service.
I took my Mothers late model Lincoln in for routine maintenance not really having an idea of what it needed. Even though it was dropped off a few days before Roggis closed for their summer week long vacation, Moms car was graciously fit in. When I got the car back, everything was fabulous; they found hubcap inserts I was unable to locate, the needed maintenance was completed, unneeded work clearly explained and they had the car detailed like it was brand new. Unbelievable job, A+++ Originally a very dirty white car needing brakes, tune up and other assorted issues. The very best service ever!
Thy the best I can’t complain service is awesome take my care to service thy keep u posted and advice was the best keep it up rogue
We bought a Smart car for an RV trip. After the trip, we wanted to get it serviced (oil change, lube, filter) and found out that the regular oil change franchises (Midas, Monroe, etc) do not have a lift that will fit our Shorty, and going to the dealer was not an option because of cost. Made an appointment with Henry, and they were ready to go when I pulled in. After 20 minutes, they had completed a safety check and discovered that front brakes were necessary. Since I had mentioned that I would wait for the LOF and had another appointment later, Henry said that they would get me out in time. And they did!! Roggis is professional, timely, and...nice people to work with!! Shorty will only be serviced by Roggis from now on!!
Trust and confidence... these are the two words for this place. Awesome job, quick service, very friendly staff!
Roggi’s is a turn- key service operation . Their experts, they care and they make my auto service experience easy . I have at least (2) automobiles annually and they do 100% of the service on and their outstanding . Several of my colleagues also find Roggi’s the best . Henry, Wayne and Team are truly the best of the best . I strongly recommend you entrust your auto service to Roggi’s
Worst place to get your car serviced. they quick to make promises, at the end of the day i didnt get it fixed there because of money and they charged me almost 200 bucks for diagnosis and now my car says something completely different codes than what i took it in for. worst place ever
My first time at Roggis, I took a chance based off the great reviews I saw online and they met my epections. Im considering making Roggis my primary mechanic. Thanks again guys! -Allen
Great people. I realized the day before a long trip that my wifes car needed brakes. They fit it into their day without skipping a beat. Always great work and great customer service. Im very glad to have found them.
I have been having my cars serviced at Roggis for over 20 years. They are reliable, courteous and dependable. I have never had a problem with any of their work.
I took my Jeep to Roggis for a detail and the results were fantastic! My car looked great and was finished earlier than expected. The staff at Roggis was also top notch and very helpful throughout my experience. I will definitely be coming back and would highly recommend Roggis Auto!
Ive always had great service at Roggis. They work to get me in right away if need be and always find what the problem is. Ive gotten rides to work and pick-up or a loaner car if needed. They do a great job!
After getting into an accident, I had my Acura MDX towed to Roggi’s Auto because I had heard good things about them.Even though it was after hours, they remotely opened the gate allowing the tow truck to securely leave my car. Throughout the repair process they were clear in communicating with me, explained my options, and quickly got me back on the road.Based on my dealings with Roggi’s, their reputation is well deserved.
Thank God you guys are out there.looks like if you want to own a BMW, you better know some good mechanical automotive technicians, Roggis, has themThanks guys
Nice people. Quick n nice job. Yet to get a major work done, may update to 5 stars after that
Referred to me from a good friend. Now I will refer my friends. Fantastic experience, honest and great work. Thanks very much.
I wouldnt take my cars anywhere else. Honest mechanics with the capability to complete most repairs the same day. When my friends BMW had a problem that his reputable mechanic couldnt fix, his mechanic sent him to Roggis.
Best mechanics in the area !!!Any job gets done perfect by these guys .Roggis are the only shop i will trust with my car.
Henry is knowledgeable, skilled and fair. I would not hesitate to refer him to my friends and family. Henry will take great care of you and your car.
Great service! Great people! This is the only mechanic shop I will ever use. I would recommend them to anyone in need of auto repair. Thanks guys!
Excellent customer service. They answered all my questions and all of my families questions. They were very friendly and understood all of my concerns. Thank you
Roggis are very competent and resourceful people. Have always received wonderful service. Recently had a problem with a clogged diesel particulate filter(DPF) in my Mercedes GL320CDI. They managed to get it cleaned, and catalytic converter serviced at a reasonable cost.
I’ve been a customer of Roggi’s for years with multiple cars. Always honest, professional, fair and excellent with repairs. I highly recommend Roggi’s for any auto repairs.
Roggi has been consistently outstanding with the highest level of service, a fast turnaround and just an overall excellent experience. My go to place for my car fleet.
Excellent customer service. I took my lexus there for a repair and I was very pleased with their professionalism.
I love this place. The atmosphere is friendly and they alway accommodate me to matter what the issues are with my car. In Hartford I would not go anywhere and have recommended them to friends.
Absolutely focused on providing the best repair service and customer service for each client. Best in the business!!
Good fast service. I was able to leave my car and pick up at my convenience.
Always great service! Friendly staff. I highly recommend Roggis to my friends and family.
Always efficient and thorough
I found Roggis on the internet while searching for a shop to replace a headlight in my daughters car. Not only did they get it in right away, they took care of it in 10 minutes! Nice people! Nice to have found a great shop for as long as she’s in Hartford. Thank you!
Good and friendly service I really recommend them
These guys are trustworthy, knowledgeable and professional. I highly recommended them.
Consistent high quality work and personal attention. An outstanding team .
Been going to Roggis fora few years now. Always honest, very accommodating with scheduling, and great prices! Best in the business in my opinion.
Roggi’s is THE place in the Hartford area to get your car serviced. Always professional, honest and fair. In fact, I recently moved to NYC and still have my car serviced at Roggi’s whenever I’m back in CT.
Wayne and Henry went way above and beyond in helping my car drive straight. Even with the problem being a manufacturers known issue, they kept working the problem until we were all happy with a solution that made my car drive straight. Great Job Guys!
Roggis Auto Service is the best Automotive shop in town! Whether its a European, foreign or domestic car they have always done the job right... the first time! I recommend Roggis for your complete car care, from tune-ups to engine rebuilds, they do it all.
Good quality work which they stand by and weve never been quoted for work we didnt need -- which is so hard to find these days. A company you can rely on
These guys are awesome, ind and out, no hassle and always giving good advice on my vehicles, highly recommend
From the first day I took my car to Roggie I dont have no regrets my experience just get better and better. I can always rest assure that they are going to do the best job ever. I highly recommend them.
I have always taken my cars to the dealership for repairs but got frustrated with their service so I started bringing them to Roggis. I am extremely happy with the decision as Roggis does excellent work at a reasonable price and I can trust their opinion for recommended service.
Pleasant, simple and efficient. Good experience. Thanks.
I brought my car to two other places before I brought it to Roggis and neither could tell me what was wrong with it. Roggis diagnosed and fixed the problem in one day! Highly recommend.