I’ve been calling you guys for about 2-3 months now trying to get my paper for my blood work as well as get an appointment to actually be seen again. I’ve left several voicemails and nobody has had the decency to call me back. I’d really like to move forward with my journey and you guys are currently preventing me from doing that. I loved coming here originally but lately you guys seem to not care about all of your patients. Overall highly disappointed with the lack of care I’ve been receiving lately.Edit: after getting in contact with them and figuring everything out I feel much better
I really like working with Ellie as my doc. However I have been reaching out since April 27th and have not received a response. I only missed 1 call from them when I was at work and I called back literally 20-30 mins later and didnt get an answer.I tried reaching out to another doctor to transfer care and he rejected me saying Alder said theyve reached out several times and have not gotten a response from you. I have screen shots as proof and do not appreciate getting a bad recommendation to another doctor. If youre too busy for your patients how dare you give them a bad ref when they try to get care else where? Not happy. Im hoping this will FINALLY get someone to respond to me.
There was a small glitch that caused us to start the video appointment late. But my appointment went really well. I could hear her questions and her insights. The doctor gave me some good points and helped me understand Im not alone. Thank you Doctor
This is by far one is the best health care facilities I’ve gone to. Everyone is so professional and actually listen to you and work with you to come up with treatment plans that you’re comfortable with and can afford. They also have great programs that can help with financial aid for bills and prescriptions, as well as other programs for mental and emotional health as well. No awkwardness, no stigmatism, just professional, friendly, quality care. PS the pharmacy ROCKS! Shout out to Al & Robbie!
This clinic has been my “go to” for GYN and Psychiatric care. The staff are caring and supportive. Wonderful place doing great work for everyone from STD care and education to LBGYN and more. A real asset to the community—safe and comfortable
At first I was skeptical of doing telehealth with a psychiatrist but it has turned out to be a very effective method of treatment. I really like Dr. Wozniak and the staff at Alder Health have been very helpful.
Disorganized. the past 3 times I have been there, there have been an issue with my bill. they have been nice about resolving it every time, but this shouldnt continue to happen. also when you call and leave a message for the doctor, the recording says they will respond in one business day, and they dont. this is very frustrating if you are Ill and need to be seen, or have questions about your medicine. Dr Sell is very nice and caring though, but I feel like the office is not well managed.
The staff are very helpful and you can tell they have a genuine care for their patients. I was given a very prompt response, and they resolved an issue for me, within hours. I am so thankful, I finally found a place, to get mental health care, while still, be treated with a personal touch. Alder, is a place, I would recommend to anyone, who needs Mental Health, help.
They are just like any other health care provider in this area,only in it for the money.
Please do not waste your time going there.!! better go to the Hospital then there.! staff dont tell the True like it is.!!!!
I’m ftm and was able to begin hrt thanks to Alders Health & they are very friendly and helpful
Worst experience ever. Do not even know how to order some test properly.
Very carrying people there. And that take there time with u
Waited 45 minutes for my first appointment only to find out that I had been scheduled with the incorrect provider by whomever scheduled me over two months ago.
Go to pinnacle for primary care. This place was ill prepared to handle medical. I was sent to pinnacle for laboratory tests.