I sought counseling with M&S during the worst part of my life. Three years later and my life’s of course not perfect but I remember a lot that they taught me at their liberty place location in Lancaster before it unfortunately closed (such as mindfulness). And if you want help it always helps to hear others stories. Even if you’re shy like I was.Unfortunately any company that tries to help you with addiction isn’t going to get great reviews. So it’s my duty to them to give mine.PS: Mike, my counselor, if you’re still working for them after they closed the Lancaster location—thank you. I went from super depressed and an alcoholic to making a name for myself where I worked and being relied upon by so many in a management position somewhere else because of what I did where I used to work.Also, mindfulness is the best thing anyone with an addiction can learn.Thanks for everything, wish I could sit in on a session again sometime. Miss it!

Was attending Diakon for about 6-7 months for drug & alcohol therapy, decided to get a second opinion here, and I recommend if you need treatment, check here first. The counselor I met with said their program takes roughly 1-2 months to complete. I was recommended no further treatment because I attended 3x longer than what they typically do. Don’t waste your time with other counselors trying to scam you, go to Mazzitti & Sullivan’s where they wont try to take advantage of your court/work mandated therapy.

Was 15 minutes late due to snow. Told I had to cancel. as I am walking out the door I was told to come back in. Did my intake and was told I had to commit to 5 days a week. 30 hours total. I asked if I could do something less demanding since I work 60 hrs a week? Answer was that normal people dont get duis (which was in 2013). The counselor was in a bad mood or something but when she found out I wasnt on probation she got even more hostile. I went there even though I didnt want to but was willing to give it a try. Not after that intake that felt like sentencing from a judge.

I reached out when I had trouble with my job and wanted some counseling. It seems as if this place only exists for the people who are FORCED into counseling by their job (possibly due to some type of discipline). I felt really weird as the lady at the front desk made me explain to her why I was there. I didnt know why. I needed help. Making me say that in front of 4-5 other people in the lobby was not an enjoyable experience.The counselor was OK but I didnt feel welcome. I went once. Never again.Edit: I should add I did indeed have an appointment.

These guys don’t really want to help you, they just want to make some money off you. Don’t work with Kyle.. he’s a Debbie downer and will make you feel worse about your situation.

Counselor would constantly take personal calls from her family during my appointments. I was a teenager at the time and it really affected me and my relationship with therapy- I felt like an annoyance for her.

The PHP is great, was incredibly helpful in getting me on my feet. Stephanie, Sherry and Nikki are awesome!

They called me 1/2 hour before my scheduled appointment to cancel it, then put me on hold for 25 minutes for rescheduling, only to have someone whom I couldnt understand (did not speak proper English), get an attitude with me (because I do not know Ebonics), eventually I hung up and went to Gaurdenzia. Pretty much a waste of two weeks for me and what I was trying to do, time is critical....Thank God I didnt end up dead!

They never want to help you just get you off the phone as soon as possible. I cant believe people use this service. It is paid for by their employers so they dont have to be accountable to the actual people they want to help.

I think that this PHP is great it made me feel alot better about things

This place is not good. I had to come for a Drug evaluation as part of my ARD. They overcharged like hell and then charge you an extra 25 dollars to type a written report, but they dont tell you that stuff over the phone when you schedule your appointment. Also, they recommended me for beginners group treatment AND individual counseling even tho i passed the drug screening and admitted that i only am an occasional social user (Like once or twice a month). I think they only did that so they could squeeze more money out of me. DO NOT GO HERE

I would give zero stars if I could...I had an appointment for a drug evaluation which I had to obtain to comply with ARD. I had the misfortune to see Sylvester Wilson. Mr. Wilson was arrogant, condescending, rude and ultimately, he threatened me with arrest if I did not comply with his wishes. He had no reason nor authority to make such threat and I had done nothing but be as humble, deferent and compliant as possible the entire time I was in his office. He refused to let me explain what I needed to do, he refused to sign my consent for release of information form stating “If I sign that, it means I am saying you are finished with your counseling.” The form states CLEARLY that it is for the release of information for the DURATION of the counseling determined necessary ONLY and in no way states that signing it releases the subject from anything. He obviously either couldn’t read the form, or could not understand it. He made a scene at the front desk as I was leaving his office. He was the most unprofessional, aggressive and frightening person I have had to deal with throughout this process so far. NEVER GO TO MAZZITTI & SULLIVAN! NO ONE knew what they were doing. The office staff also didn’t understand the purpose of the form and refused to sign it. I do not know how this company is in business with such incompetent and unprofessional practices. The ratings for this place are right, this place is horrible. STAY AWAY!!!

I have been to a few other programs and this one at least makes an effort to give you a treatment program that fits your needs. Staff seems to really want to help.

Sylvester Wilson himself is a drug addict who goes to work smashed out of his mind. He honestly belongs in federal prison.

The reviews should say enough!

Had a problem with a counselor and they did not care at all. I requested to be transferred They just told me I cant dictate my treatment. Please discharge me, thanks....

Counselors actually care and listen.