Enterprise car rental on Cameron Street is the best car rental place in Harrisburg! These guys there are the best in the city! Anytime I have a problem with anything they are there to help! I have been renting from them for a while now and they are always there when I need them! They are kind they are courteous, each one of them takes the time to explain the contract, anything you need explain to you they will take the time to go into detail and let you know what is going on! They don’t mind taking the time to help with anything! And let’s not forget Russell, their “Big Guy “ ! He is awesome! He is really the real reason I started renting from enterprise car rental on Cameron Street! I had a problem at another enterprise and because Russell talk to me and calmed me down and told me to come down to Cameron Street he would make things right and he did I have never left Cameron Street since then! Good man! If you ever need to rent a car stop down at enterprise car rental on Cameron Street they will fix you up! They have the best deals and their cars are awesome they keep them nice and clean and in good shape!
DO NOT USE THIS LOCATION. I had a CONFIRMED reservation. The rental agent called me 2 hours before my pickup time to tell me she didnt have the size I wanted, said she had something else, I told her that was fine since I didnt need a specific size suv.On my arrival she tried to get me to PAY MUCH MORE FOR A BIGGER SUV. She told me some BOLONEY story, that because I reserved less than 24 hrs I had to PAID MUCH MORE for a larger suv I didnt RESERVE. I HAD THE EMAIL THAT SAID MY RESERVATION WAS CONFIRMED.USE THIS LOCATION AT YOUR OWN RISK!!! STAY AWAY!!!! DO NOT RENT FROM THIS LOCATION THEY WONT HONOR YOUR CONFIRMED RESERVATION AND THEY WILL TRY TO GET YOU TO PAY MORE FOR SOMETHING LARGER!!!!NB: I try to be objective and stick to the facts. I have had good service from the 3 gentlemen I have dealt with in the past. Surprisingly, my first experience with the lady agent was good on a previous rental. So I was surprised at her actions for this rental. Based on my experience I recommend the Paxton St and Mechanicsburg locations. Other locations I recommend are Moon Twp ( Pittsburgh), PA, Wilkes-Barre, PA, Allentown ( car/truck), PA. Now I have used the other locations over many years. Enterprise front desk staff are eternally young, so the staff moves on to better things so you will never see the same staff if you go there for many years. Also, based on my years of experience of renting, there is nothing worst than meeting an agent who doesnt like you for example Mountain Rd, Harrisburg PA and University City, Philadelphia, PA, in these 2 cases as always its one bad egg and never the entire staff. The Mountain Rd and Philly was years ago, Im sure the bad eggs are no longer there.
Car selection was poor, I reserved a full size wich they did not hold. Definitely should have stuck with budget better prices better vehicles
Most excellent customer service, and always accommodating. Forget the airport, grab an Uber or Lyft and head here. This is my go to place when traveling into Harrisburg for business.
Extremely rude staff. Seems like they hate their jobs and theyre all miserable, arrogant, and rude. The only pleasure I had using this location was knowing the snot nose little punks are so displeased with their own lives!! My review is for this location only( 601 S Cameron St, Harrisburg, PA 17104). All other experiences with enterprise have been amazing and Ive always been pleased with all other transactions at other enterprise locations. I would recommend using the 2 other enterprise locations within a mile!!
Had a vehicle reservation and when I arrived at the Harrisburg airport location they gave me a different vehicle. This always happens to me at this location. Are they PREDJUDICE???
Im disappointed on how they handled my reservation. I reserved a car on 01/16/2021 and the pickup time was at 10:00 am, just before as I was going to pickup the car I got a call from one of the representative from this location, he said Sorry for the inconvenience, but we dont have a car available for you at this moment. That not even the worst part, it is when he suggested I make calls to other Enterprise location in my area and explain what happened and hope they got a extra car laying around for which Ill have to pay extra as there rates dont match.The fact that they could careless about the customers need and the lack of service really makes me angry. This was my first time renting at Enterprise and would be the last. Had better experience from other rental companies. If possible, I wouldve given a negative rating.
Excellent service, excellent staff.
I wish I could say something nice about my experience but I cannot. I reserved a car for 9:30 am on a Saturday. I was told that my car was given away and the only thing they had was a pickup truck. I didn’t argue as I was late for my Aunts funeral, but I am 5,6 in a dress and heels in a pickup truck, the worst. Called in my complaint still waiting on a response from corporate
I would have given them five stars until they tried to rip me off. I usually paid from Wednesday to Wednesday until I had to make two single payments then made a weekly payment on Friday and theyre telling me that my contracts only good until Wednesday and then they tell me that the contract week is only for 5 days I got two different stories in 10 minutes. So basically theyre ripping me off for 2 days. And the manager is not nice at all. Talking about the customer is always right and I have proof. Scumbags
It is always a pleasure to rent from Enterprise. Staff are very friendly as well as efficient. I rent from their business on Cameron Street in Harrisburg, Penna. and have been doing so for over 10 years. I always get outstanding service. I highly recommend them.
Very good place great customer service
Rental was a 2019mitsubishi car was given totally clean and disinfectant area kind of sketchy return was after hours drop box was convienant recieved statement no extra add ons great experience.
Recommend Enterprise to anyone needing wheels
First of all, I do not do reviews; this is actually my first time. Let me start by saying the customer service was great. Pick up time was at 4:30, I was greeted promptly & car was out front. Decided to upgrade my rental. Car itself was nice. 2019 Altima, fully loaded. However, it was filthy! Not sure why it was offered, when it clearly was not cleaned from last renter. Crumbs everywhere, childrens hand prints all over both back windows. Sticky residue on back seats. It was so bad, I went straight to car wash & disinfected the inside when I got home. Considering Covid-19, every car should be sanitized after each use, before releasing to another customer. I work with the public, it is my job & responsibility to ensure the safety of all customers. Enterprise, you need to do better!!
I had a very good experience at the Enterprise on Cameron street in Harrisburg. A young lady by the name of Jasmine had assisted my wife and I and she was incredibly Awesome! Very friendly, respectful and courteous and made our experience very smooth and quick. Id absolutely recommend this site to anyone that needs a rental.
Great cars and great prices. Our 1st vehicle was a Ford fusion hybrid loved it and our second vehicle just recently was a 2019 Nissan Altima all-wheel drive. However, in the snow, going up our driveway was a no-go
Official,had da rental since June and they still rocking wit us,thanx
Ability to get a car at last minute and a choice of vehicles great experience
Joe, the manager, went way beyond expectations and helped us get the vehicle we needed in a very short amount of time. And he saved us loads of money. He was a life saver! Our family of eight is on our way to FL for a wedding and to spend Easter with my wife’s family. Thanks Joe! You’re amazing!
After a rough start over the phone trying to line up a rental, the assistant manager pulled through to get me what I originally requested.
Very polite and professional staff. They were having a busy morning and apologized to me twice. Great selection of rentals. Convenient location.
Always awesome staff!
No hassle with renting a car just 10 minutes from the time you get there to driving out and they accept debit cards
I reserved a car at the Cameron Street location on a busy Friday evening, that never showed up! The staff were friendly, personable and willing to go the extra mile to get me out the door! I was given an upgraded vehicle that was on site at no extra charge. It was a quick, pain-free process and I will be returning again!
Their deposit is way to high 300.00
I am well please with there service
Great customer service and clean vehicle.
No complaints! They fetched me from the train, have Mr a clean car at AZ reasonable holiday weekend rate, speed me how to use *car things), made sure I understood my contacts, gave me good directions. Sadly, when i return the car they arent open so I will need to get a car service back to the train.
Always helpful, cars are never detailed cleaned, they way I would expect. Paying as Much as I do. Also the policy changes I dont like either. But what can u do.
They made sure that we were picked up at the train station and returned to the station once our trip was completed. They had the exact car we requested at the price that had been quoted beforehand. All went quite smoothly- no issues. ( Harrisburg office)
I rented autos from Enterprise in June 2015 and February 2016 for short trips out of the area. In each case the service was exemplary, the pick up before and return home after quick, and the cars were clean and operated well. I would certainly turn to Enterprise for another rental.My latest rental, in late October 2016, was just as good an experience, from pickup to return home, as the previous two. The car was clean and worked well; the Enterprise personnel were helpful and quick to process my rental and return; and, as before, I would certainly turn to Enterprise for my next rental.
My experience with Renting vehicles from Enterprise Rental, have lead me and my wife to go back three more times. The prices are reasonable and affordable especially with my small budget. Plus, the people there are friendly and understanding... I would recommend Enterprise Rental to anyone, not like other rental places..
Very quick to pick up.Truck was sprayed with water and not cleaned or dried off. Interior cleanWanted to return truck after 12n on Saturday. (they close then). They charged fullrate for another day, even though they are closed.Seriously greedy. They couldn’t have rented it.Kicker. Gave me 1/4 tank of gas. Told me to return with a 1/4 tank. I askedfor a full tank so I can easily fill it up NegativeNice customer service and greedy to boot. Be wary
Anthony and Russell takes care of the customers
If I have a option to give 0 I will
I wanted a car for the day to sightsee around the area. I was picked up at my hotel and brought to the enterprise on Cameron Street. All of the employees were polite and professional. I received a car and was on my way in no time.When I returned the car, I received a quick check out and was again driven to my hotel. It gave me the opportunity to see the area. The car was clean, not scratched and ran well.Thanks for the great service.
They gave me a car in which someone smoked. She didn’t inform me about this till I signed the agreement. I was in a hurry so I had to take that car. Very poor maintenance. I am not going to rent a car here again. Rental cars at the airport are better and well maintained.
Great service
Tyrell and his staff were excellent! He really worked hard getting me a reasonable vehicle even as a drop in. He had his staff members dropped me off to pick up my vehicle that was being repaired. Excellent customer service and they go highly recommended!
Love this location. They always have great cars and the staff is phenomenal. My experience here is always perfect
I have been renting from this location of Enterprise for over 10 years. The staff there are so friendly and helpful. And, when they are really busy they apologize for not providing better service but you can always see that they are doing their very best. I love them!
Staff was amazing and very helpful. Jazzmin helped me get a car and I was very satisfied with my overall experience. Definitely will be renting here agin.
They need to start renaming this company car insurance rentals, I went in to get a quote to see if there was any cars available today and on top of the $300 deposit that takes us to get our money back 3 to 5 business days they pretty much told me that their first priority is cars that are being rented out to insurance people. Turn other words regular day folks like ourselves and we going to rent a car we are at the mercy on people before us there have insurance claims. Thats pathetic
Great place to rent a car! They picked us up at the train station and took us to our rental car. Then dropped us off at the train station when we left. Thats great customer service!
If your interested in a 26 word vocabulary conversation.. Then this is your place!! The only real decent,happy with life individual was the old timer detailing the vehicles.. He is the bind that holds that place afloat in my recommendations.
They are awesome! They are super friendly, professional and will pick you upif needed (take you home, too). I wouldntgo anywhere else and Ive been using them for about 20 years!
Nice place. Cars are very new and clean car smell.
Joesph is the best guy ever, if you go there look for him! Honest, respectful and fair and excellent service
I have in the past two to three years rented from enterprise. The end of November I went to Cameron because the manager there was assistant at the Mountain Road Location. First time at the Cameron Location...but service for me as always was excellent. I had one problem and it definitely was not with the staff, it was the difficult with entering ( mainly)and exiting because of the Traffic on Cameron.My. Tyrell...deserves FIVE BIG STARS***** Рузвелт[R.Edward]
Quick and Easy. Affordable prices.Great staff thats very attentive.
Everything went fairly quick. Return was to a closed shop, but the final bill was as I expected, no charge for gas or damages. But they sure put the squeeze on you these days to buy insurance, showing you this card they have showing that if any damage is bigger than a sample on the card, they will go after my insurance company and I will be out the deductible (which, I was asked how much it was). When I didnt take it, they indicated I was throwing the dice. I think Im done with Enterprise now.
Nice quaint. Car smelledbad. But I was extra grateful for a no struggle rental
Very good service everyone is pleasant and professional, great job people thanks
Great set of people. Helped us out more than once. Tyrell is a great leader in customer service. I would use this location again. I recommend to anyone needing a rental.
Excellent customer service! Branch Manager Mr. Porter took a negative situation and made it a positive one. Highly recommend!!
If there is a option to rate 0 then I will rate 0
Lucked up on a real good rate and great service
Great location, service is beyond exception . This is the easiest place to rent a car I have encountered and I travel a lot. Also their service is exceptional . I rent from them when I am in the area as much as I can because of what I get . GREAT SERVICE.
Excellent services and the best cars always!! Lets ride Enterprise ... in my Kevins Hart horse instructor voice..🤠
Horrible and unacceptable service. I made a reservation with Enterprise at the Lemoyne location but was notified before pickup that the vehicle I reserved was not available. The Lemoyne rep AJ advised me to contact another location instead. I then spent 2 hours on the phone contacting locations on the vehicle I was interested in. I finally made an online reservation and as I was making my reservation I spoke with Johnathon who reassured me the car I was reserving was available. I showed up up at the Harrisburg location early and after waiting 30 minutes I was advised the vehicle I reserved was not available. There was no appogies, no sorry for the inconvenience. I was just told I have to pay over 100.00 because I made the reservation too late. Im highly upset with the piss poor service and representative at this location. I did not get her name but I sure will not be recommending this location nor Enterpirse alone.
Fast service, great customer care
This is the 6th time in the last 2 years me & my mother rented from here never no issues. This go round we were very upset at the service we got. Jasmine needs to be way more polite to her customers. We reserved a car at 11 we were running behind about a hr. Got there we had a little issue with the card we swiped asked her could she hold our rental till we came bck from the bank which we wouldnt have had to go in the first place if she would have held on b4 swiping our card to make sure funds where there when we asked her because apparently after the first decline they cant swipe the card again for 24hrs. So we came bck and as we are standing there she gave our rental away right in front of us. In that instant i was very upset. We left went to the one on paxton street they were very polite and understand. Great job paxton street thank you. Only thing is that with sort notice we got a horrible car. But with reassurance that if we didnt like it we could bring it bck for a trade in. We rented this car for 2 wks. Sorry paxton street we cant deal with car we will see u on monday. This has been a very bad experience.
Very convenient and good service when I was having car trouble
One of the best locations Ive worked with. Excellent.
Sucks the people none helpful trying Hertz now and there much better
Very please with the with Enterprise! Outstanding customer service, and extremely helpful staff on Cameron Street. Staff is slways smiling even when its busy! Love the fact that they pick you up and take you home if needed. Enterprise will be the only place I will ever run a car. The cars are clean well maintained and they always surprise me with an upgrade for free. Enterprise is an excellent car rental family-owned business. I give him 5 stars. 10 stars we had 10 Stars! Lol!
Very courteous and respectable. Out of there in 10 min.
Excellent service and great staff. Thanks for everything
I was very pleased with the efficiency of the staff that attended to my needs. The atmosphere was very warm and friendly.
We have used this location for many of our trips to Pennsylvania. We come in by Amtrak. They are very accommodating in picking us up and taking us back to the Amtrak station. The staff is very friendly. We will continue to use this location,.
Jake went above and beyond to get us into a rental vehicle after our RV broke down, helping us get a vehicle with a hitch so we could transport our bikes, and large enough for our family. Thanks Jake for doing your best to make a bad situation better!
Everyone was very professional and helpful after my accident. They worked well with my insurance company and helped get me into a really nice rental.
The rental process was fast and went smoothly. Everyone was friendly and helpful.
I am a enterpise plus member. I booked at 1.15 to get my rental at 2.30.so when I drive up their the staff informed me that my reservation was never booked.so if you so happen to have an emergency save yourself some time and go to the enterprise by the airport.
This whole franchise is useless! Had trouble with rentals from this location, the location on Paxton street and even the location in Puerto Rico! Will never use them again!
Very friendly, helpful and Professional staff.
We rented a car for two days and did not have any problem. We had a very good service, I recommend this car rental.
Ok experience avoided the long line by setting up account, no cost. Sign and go.
I reserved an economy car, but they offered me an Expedition! Settled for a Ford Fusion with dirty windows and an awful stench of air freshener. Otherwise it was fine.
Good service..very nice clean dependable car!
Great pickup, car, and especially the guys involved could not have been nicer to us. Thanks
Always friendly staff here never on a personal level just use them for work porpouses. Can be a bit pricey but its a car rental I guess theyve got go be.
They were very rude. Didn’t want to help at all.
Very nice group of people there. Always fast, friendly, courteous staff
Nice ride at a great rate...Thanks Jasmine👍😊!!
Overall good experience, car was upgraded to a midsize and they honored my discount code, and gave me a ride back to the hotel.Only downside was car was a little dirty, and the interior was scented with something awful, my clothes smelled like it when I got out
Very respectful and helpful
Great staff, convenient and close to hotel, and love the after hour drop off. Whenever Im in Harrisburg and I need a car I will always go here.
The vehicle was very good, office hours need improving.
Fast friendly affordable service. See Shawn Kurtz
I had accident in front of there office and was parked there for 2 hours. They were nice enough. Thank you
The people who work there are always courteous and efficient. We rent from this location every time we are in the city.
The downtown location is a disaster. The employees are argumentative, hostile, dishonest, surly, rude and unhelpful. They will lie to your face and collude to cover each others backs. Go to the airport location. They are professional and cheaper than downtown, a rarity in my experience
The representatives are very polite and provides the best service.
Would not rent us a car because we had a NC license! We only needed it for four hours! Also said we needed a major credit card, not everyone owns a credit card. Never again.
The people here are so friendly