The company as a whole is amazing! Diane was phenomenal and I could never express my gratitude to the young man who even after being stung 4 times by yellow jackets, stayed and continued to work on our issue. This is a compassionate company and that’s rare these days.

Elwood, and HB McClure as a whole, are amazing. Great people, competitive pricing and very responsive. Elwood had our washer and dryer set up redesigned, new water softener installed and a new 90 put in our shower. All of it was completed in 1 day and the work was perfectly completed. They have a customer for life here.

Scheduled service for today and no one arrived during the schedule visit, between 10-12. First time using this company but very disappointed. Terrible customer experience. There was no phone call or email indicating a change of service. Based on this interaction, I do not recommend their service.

Andy came out to our house to check a problem we were having with the outside unit of our heat pump. He was very polite, and was very knowledgeable of our system. He did several tests on the unit and verified his findings with his supervisor (Keith). Keith is very familiar with our unit since he has been our tech for a good many years. Andy shared his findings with us, and made arrangements for needed repairs to the unit. He was able to get the unit working properly for us to get heat. We really appreciate the help of all those involved at HB McClure in solving the problems we were having. Thank you for great service.

I called HB McClure after another company claimed they fixed the heat, but didnt (and were rude to boot). The service tech (Brian) was prompt and professional, diagnosed the actual issue, and explained it to me in clear but not condescending terms). He was able to return in less than a week to fix it after ordering the needed part. I couldnt be more pleased and will definitely use only them in the future.

I can’t really rate the service because I never got a call back. I called hb on Friday night, gave them all my info about my ac not working. It’s Sunday morning and I haven’t heard anything back! Thank goodness I called hl bowman on Saturday and Within 3 hours my ac was up and running. I guess don’t call hb McClure if it’s an emergency because they will not call back. Disappointing.

Two men did plumbing service for me. Retro fitted my flange and new wax ring. Did a fantastic job & put toilet back together good. Clean up was great. 2nd time hired this company highly recommend. Even nice to my kitty :)

We have been a customer of HB McClure service plans for just over 2 years now. Until this last visit we had no issues with either system. However, this time they indicated there was an issue with the AC unit. For starters they charged $98 for a part that was priced at no more than $5. They also stated that they had to put a dye in the system which would cost another $300 but would take 6 months to work its way through the system so another $80 would need to be spent for a service call for them to return. I was also informed that a new AC unit would cost 8k - 12k, after that I told them to hold off on doing anything further. I called in 2 guys that worked for UGI. They quickly diagnosed the problem had the faulty part replaced in less than 2 days. For a cost significantly lower than what HB McClure quoted. BUYERS BEWARE...The service plans are a joke...

The furnace stopped working and there was a snow storm. I was scheduled for Wednesday but there were able to come on Tuesday. They showed me and explained everything. They showed the broken part to my 5 year old son and explained how it did not work. They were awesome. They also wore a mask and booties to not track snow and dirt around the house. They just did an awesome job and were very efficient. Thank you very much. I will probably be seeing if I can get on a maintenance schedule with them. Thanks for getting my heat going after 3 days of space heaters.

I was dreading this service call but I didn’t need to. The whole team was a joy to work with: courteous, patient, kind, informative, cheerful, helpful, knowledgeable, and even nice to my dog. A pre-call helped me to plan within the service timeframe...and the technician actually showed up timely!! Then, I was dreading the bill, but it was very reasonable, especially for same-day service. I could not have been more delighted with this experience, and I will definitely call again as well as sign up for the routine maintenance. Thank you!

I’ve had 2 experiences with HB McClure in the past 6 months, and was very satisfied with the first, and not so much with the second. The first time they came out at 2am Christmas morning to replace a failed sump pump that resulted in an inch of water in our basement. They were the only company out of the 5 we called to promptly return our call and had a tech to our house in short order. The tech was professional, and had the pump replaced in a matter of minutes. He then also stayed until the bulk of the water was out of the basement.A few months later, we had contacted HB about a battery backup sump pump system with WiFi so I could monitor the backup system through an app on my phone and get text message alerts anytime the backup system kicks on. I talked to a few individuals at HB on the phone, and was provided a quote with very minimal details about what I was getting. Since I could not tell from the quote exactly what I was getting, I had requested an estimator to come out and provide a quote in person. The estimator Travis was professional, and built a custom quote for us since we just had a new primary pump installed. We agreed on the price, and they came back a few weeks later to do the install. This is where my dissatisfaction began. The tech completed the work, and as he was walking me through how the backup system works, I asked about how the WiFi feature works, to which he responded the system he installed was not the WiFi version. Apparently there was a miscommunication and the wrong products were brought to my home. I understand things like this happen, but if I wouldn’t have asked the question, I would have gotten a system that did not have the most important feature (WiFi). The same tech then came back a few days later to install the correct system, and again during the walkthrough I asked how the WiFi works. This time, his response was “I’ve never set up one of these with WiFi before, so I’m not sure how that is done,” and then handed me the setup instructions. So I essentially had to figure out how to connect the system to my WiFi myself. I also had to figure out by myself how to sync the system with the mobile app. For the price I paid for the system, I would have thought that HB McClure would have sent a tech that had previous experience with setting up the WiFi portion of these backup systems so that it could have been done by them as part of the install.

Nothing like loosing heat when it is below freezing outside!! HB McClure was very fast and courteous!!! I have been a customer for over 30 years and have never been disappointed with their service or employees! Highly recommend!!!

Heather was most helpful in setting up the appointment for service on the furnace heating problem.Steve was professional and extremely capable in diagnosing and resolving the problem. His friendly approach and willingness to explain what he was doing was greatly appreciated.All in all we are most pleased with the McClure CO.

The team showed up, completed the job, and left quicker than I could say thank you. Awesome job.

I have a contract with HB MCCLURE to service my furnace, HVAC, hot water tank, and attic fan each year. The yearly service is always very good. The technicians are always professional. They always do a thorough job of checking and cleaning all equipment.But I was most impressed with more recent work. I need a new hot water tank. A technician was sent out yesterday within two hours after I call with my problem (No hot water). I was put in contact with the finance department the same day, who managed to secure financing for me today before noon, which was the morning after my call for help, and my hot water heater was installed the same afternoon, also financing was secured with no interest. Can not beat that.I believe this company really cares about its customers. I know I have been very satisfied with their services.

This was my first experience with HB McClure. Both individuals who cleaned our dryer vent were professional and courteous. Everything was neat and clean before they left. They explained the service completed. I appreciate the care and service they provided my home. Great job!

All the techs are well qualified and friendly. On time and do a nice job what ever the situation.

HB McClure offers a great service-maintenance program. Our service tech, David, took great care to diagnose what was happening when our heat pump was malfunctioning, get it working again, and give us direction on future issues to address. We are very pleased with the time and care taken!

I called HB McClure because I wanted to upgrade my heating/cooling system. They were very prompt, courteous and knowledgeable. I received a timely estimate and the job was done quickly and professionally. I am very happy with my new heat pump and A/C. The pricing was very fair. I highly recommend HB McCLure.

Our furnace hadnt been serviced in quite awhile. Ben took on the challenge, showed my where the problem was, made the repair and suggested 2 fixes where the old equipment was failing. We went ahead with the corrections and now will be able to sleep better at night knowing it is done right!Ben answered all my questions patiently and thoroughly, in a way that was understandable to a non-furnace person.We will now go with the annual maintenance program to keep the equipment in tip top shape. Thanks to Ben and HB McClure.

He cleared a drain that was very simple, but I was afraid to touch it. And he managed to treat me like a reasonable human being even though what I needed was very simplistic. And he did a good job of it!

Service response was excellent...same day of call. Heather was quick and informed me that I would not be responsible for any charges since my call was related to a previous service call 3-4 weeks prior. Brian our service tech was very efficient spending over 2 hours going over both the outdoor and indoor units of our heat pump and explaining everything in detail. He also provided me with information essential to my decision relating to estimates for eventual replacement of my 20 year old heat pump. A great customer service oriented team that will be part of my decision-making relating to replacement of my split system.

On time. Very courteous. Explained everything well. Told me what the system needed and how much it would cost. Seems very knowledgeble. Finished the work and cleaned up and left. Will call McClure again!

Additional work was suggested at my regular maint. appointment & quoted at that time. Very quickly, they were able to get the parts and schedule the work. On my scheduled date: they were on time, professional, tidy [they really cleaned up afterwards], and I only paid what I was originally quoted. I will continue to call them for my service issues, for sure.

Prompt, no mess and a job well done.

They turned me away. They said that they only want to deal with their existing customers. Aero Energy was pleased to have my business as a homeowner and a contractor.

Jake and Dale replaced our entire duct system. They were professional, friendly, and worked in a timely fashion. They kept us informed and answered our questions.The price was fair for the scope of work done. We will hire HB Mcclure again for any of our future HVAC needs!

HB McClure technician serviced our water conditioning system and water heater, and also installed a new kitchen faucet. I cant say enough good things about Elwood. He was on time and was very friendly and knowledgeable. He answered all of my questions (and I ask alot!).

My wife called earlier this afternoon and we were able to have a technician come out the same day. Earl was polite and professional. He addressed our concerns and was thorough in his check and since he couldn’t resolve the issue right away, he scheduled for a follow up.

H.B. McClure has performed several big jobs for me (Ductless AC install and hot water tank install). They can be counted on to do the job right and stand by their work. The techs are nice and know their stuff. I also like that this company is Employee Owned. I will continue to use them to maintain my very essential home systems.

HB McClure always provides top-notch service and our recent experience with them (bi-annual maintenance check-up) was no different. They always provide detailed info and are honest with you. Happy to recommend them for your HVAC needs.

Excellent service, truthfull and very helpful with services performed. Answered all my questions and provided recommendations without being pushy with them. Professional, neat, and careful with my home while doing the nessary work. Highly recommend.

The techs that came out from HB McClure were prompt, efficient and friendly. They solved our pipe clog issue very quickly. I would have no problem recommending them.

Johnathan was very professional, thorough in his maintenance & informative in all the actions he took. Great service!

Great company. Technician are professional, on-time, and respectful of my home and my time. Been a loyal HB McClure customer for over 15 years.

Our tech Corey was great! Handled the issue very quickly and was kind and informative. Called non emergency for service and they were at the house and fixed our AC within 4 hours of my call for service. Thanks!

We called HB Service to help with a blockage in our sewer line. The response was very professional, as well as very prompt. We have service contracts with HB Service for all of our home services, and we have total confidence in them. Thanks to Eric for his help.

The technician, Earl, was courteous and professional. He worked quickly and answered all my questions. He also wore a mask and observered social distancing requirements. I appreciate that a great deal. I am an asthmatic.

Needed a new toilet placed in my master bathroom. Called them on a Friday and it was installed on the following Tues. Quick response to my initial call, the technician arrived on time, completed then task in less than an hour, with removal and disposal of my old toilet and installation of the new one,, he cleaned the area after he was done. Perfect!

Everyone at HB McClure have gone above and beyond for my family & I. They have always been there when needed no matter the time of day. The techs explain everything in great detail & offer help where needed. The office staff has always been kind, caring, & helpful in answering any questions & working with me on my bill.

Technicians were thorough and explained their approach and the results of their findings. Quite satisfied with their efforts.

We needed help right away, plumbing. I rented a Porta pot but only needed for on day, they were quick to respond and scheduled a second visit for a long term fix. It was done today!!

Logan was a nice, respectful young man. He went about cleaning my oil burner and making sure it was in good working order before he departed. He was thorough and left no mess. Good Job!

My wife and I just brought our house and this is our first heating season. Logan was very helpful in helping me understand the working of the heating system I had just inherited.

Excellent service: thorough, efficient, prompt. As usual when the McClure technician is finished, I feel that the house is in better and more reliable shape.

Had a plumbing issue related to a toilet mount. Tech was scheduled for the very next day. Arrived a few minutes early but called first. Kept a good distance and wore protective gear (as required due t Covid-19). Diagnosed and fixed problem very quickly and installed durable materials so repair will last. Dwight Wolf was very knowledgeable and friendly.

Your Tech Bryan Nickel was outstanding! His maintenance and inspection of my heat pump was very thorough and he found a problem before it became a serious issue. He also clearly explained the issue in easy to understand terms which I could understand. Great service overall!.

Complete water heater replacement. In spite of unexpected issues, Nate - our tech - was spot on, professional, and worked with us to make sure we got the best deal with the needed service. The entire team was professional, worked hard to make sure the job was done correctly, saved us from potential disaster, and were thankful they came to our rescue. Will most definitely consider HB McClure our go-to for all of those home repair needs in the future. Keep up the great work.

Been with them for years under a contract. When we needed them for an emergency they blew us off.

We had a clog in our plumbing. They scheduled us in fast and fixed our problem! Would recommend!

Techs seem most capable, courteous, and helpful. Concerns addressed with timely response for service. Techs are knowledgeable. When a question cant be answered on the spot - the techs contact someone in the company who is able to advise. Great service! Thanks

HB McClure has been maintaining and repairing our heating and A/C for several years now. We have always been pleased with their technicians, who provide prompt and friendly service. Their prices are reasonable as well. Would definitely recommend. Also, their home heating oil prices are very competitive, and they offer smart pricing to protect from spikes in oil prices.

The tech was very respectful of my home and took precautions with the virus and was prepared with a mask. I had no concerns with him doing the maintenance at this time. Thank you.

Brandon did not disappoint. He was very polite and friendly. Always feel our needs are accomplished by having H B McClure handle our issues. Everyone who has done work for us over 30+ years has been very knowledgeable and explained issues to us. We always recommend H B McClure to friends and neighbors and strangers! Excellent work you can trust.

Robin helped me schedule the appt and she was extremely friendly and helpful! Ben was an awesome and professional technician and provided great service. I had two other companies in to service our gas fireplace and couldnt figure out the issue, but Ben was able to figure it out!

Josh, was right on time. He did everything he could to avoid a mess inside my home. He found a sewer drain clean out outside and used that to enter the sewer line. It took a while it had not been opened in over 50 plus years. Found the problem. But have to come back two days later with a bigger machine. Kept me updated all along the way of his progress and showed me what he was seeing on the camera. 2 days before Christmas. What a messy job. Josh deserves a raise. Lets hope its not too expensive to fix. But I want it fixed right the first time.Josh agreed.

HB McClure has fixed my a/c, replaced toilets and a hot water heater over the years. They always do a great job. It is a very trust worthy company. I will always call them for electrical and plumbing issues. I have seen their service trucks at a lot of my neighbors homes too. Great service with good pricing.

I had an old steam boiler which other companies tried to service but couldnt McClure serviced it and I have used them for years. I recently bought a new boiler from them. They are great to work with. Employee owned--it makes a difference in the quality of service.

Explained issues with my heat pumps and provided options. Did not pressure me to replace the parts. Very courteous and made sure that his work area was as clean as when he arrived.

As always, they keep their appointments, explain everything clearly and do a fantastic job. I use them for every service that they provide.

Got a initial call fairly promptly and even moved up appt to earlier time on malfunctioning water heater.

The sales guy was excellent, knew his stuff and made his upsell offers without being pushy about it. I was never left waiting for a call or email back for more than a day. I got 2 other quotes and both were significantly higher. The install team showed up on time at 7am and was finished installing the furnace by 2:30. 10/10 would choose again!

I had a water emergency and needed someone to come out today. They were not my first call, but they were my last. They came out in the time frame promised and fixed it correctly and explained everything to me. I will be using McClure from now on.

Thanks to Robin for quickly getting me same-day service on my kitchen sink and hot water heater. Dillon was very neat and explained every step he and his associate did to solve my problems. See you in October for the heating check-up!

Tech was very knowledgeable, courteous and friendly. Explained everything that I asked about. Cleaned up the work area and wore over-boots to protect my floors. Definitely a keeper.

Technician Bryan was very helpful, courteous, and informative. He was able to provide us with options and resolve our issue .

On time for annual preventive inspection, contacted before arrival to be sure all was OK to go, thorough inspection for both in hose and outside equipment.

Their service person was really polite, knowledgeable, and well trained. He answered all my questions in terms that I could understand and my wife really appreciated that he put on booties when he came into the house.I recommend them highly; really reliable people.

Our floor clock was still chiming the hour when the service truck arrived. The technicians were masked, bootied, courteous and very efficient in their work. We are quite satisfied.

I had maintenance checkups on Heat, a/c and plumbing scheduled this morning. Both techs arrived right on time, were super polite, kept me informed of their activity and presented the invoices to me with explanations. Both are knowledgeable and exhibit great customer care and service.

Excellent and professional service that was remedy in a timely and efficient matter.

One of their technicians came to my house to fix my furnace. He worked in a logical and professional manner and was very personable while doing it. He did what was necessary to make sure we were well taken care of before he quit for the day.Thank you Martin for representing HB McClure Company in a way that promotes confidence in the company.

We were very pleased with HB McClures professionalism and service. Their prices are very competitive and their products met our needs. We would highly recommend them for all of your heating/cooling needs.

HB McClure is always very punctual and respectful of not creating a mess in the house. They are respectful and polite. The work was done expediently and well.

Gabriel was a very professional and thorough technician. He was helpful in explaining the way the system worked and took his time to ensure the system was operating efficiently.

Jason was my technician and I cant say enough good things about him. He was prompt and professional. He explained everything that needed to be done and answered allof my questions. I will definitely recommend them to friends and family.

The work was done very well. Totally satisfied except the damage was done to the entryway steps when the new boiler was brought into the house. I contacted McClure and they stated that the needed repairs would be made. Other than that, great job well done. Thanks.

Great experience! Jake was here earlier than expected which was perfect! He was very professional and he made every effort to work within our budget! Would highly recommend HB McClure !

Woke up to no heat on Thanksgiving. Called McClure for emergency/holiday service. Got a call from the tech Mike within 10 minutes and he was onsite in an hour and completed service in an hour. We have always had excellent service with HB McClure. Thanks Mike.

Exactly on time. Thorough scheduling, process, and follow-up. Gold-shield easy. Weve enjoyed our heat pump and McClure experience for many years.

Never showed for an appointment booked a week before.

Furnace blower motor quit at 3:30pm. Bryan from HB McClure at our home shortly after 4pm. Super responsive, very professional and a great value. Highly recommended!! Thank you!!

Dwight and Christopher did a first rate job - true professionals. I can recommend them without reservation.

I will definitely use HB McClure again in the future. I had them come out to do some service/maintenance on my furnace and air conditioner. The service technician was friendly and helpful. The price was very reasonable (much better than their competitors prices). The service tech went above and beyond and even took a quick look at my hot water heater (which I didnt realize you could request service for as well).

Did a good job, with me working from home I never knew they were even here. Thanks for the good service.

Terrible company run by crooks. Had a leaking zone valve on our furnace; dude from H.B. Mclure comes out and gives a three thousand dollar quote. Claimed you couldnt buy that kind of valve anymore because they dont make them and the job would take all day to drain lines, plumb in new valve, re-fill lines... blah blah blah. Tried to up-sell me some fancy new valve.So I googled the brand and model number of the valve they supposedly dont make anymore and guess what? You can still get them. They are plentiful. And for 200 bucks and one hour of labor I did it myself. No leaks, no issues. Didnt take all day and the exact same manufacturers model was shipped to my house within a week of ordering it online.You cant get those anymore, eh?Ill tell you what cant get anymore, HB Mclure - my business.

Have been with HB McClure since 2003 and they have always been responsive and good value for their services. The technicians make sure the area is clean once service is completed. would highly recommend for any HVAC needs

I have an old house with the original 1935 boiler and radiator heat. I chose this company specifically for their experience with my specific heating system, versus a regular HVAC system maintenance company. I also dont mind paying for quality service. Ive had them come out to inspect and prep my system for the winter season, and Ive had two repairs done to my satisfaction. And one was a late night (10 p.m.) call... with their maintenance program, I wasnt charged any emergency or overtime hour charges. Im very happy with their services and highly recommend them.

I used Derek F. from McClure Heating and Air Conditioning on Monday June 12. I was very happy with Dereks knowledge, and the quick service I received. My Air Conditioning went out during the day when we were nothome. When we came home the temperature was up to 87 on our second floor. I called McClure about 3:15, by 6:30 Derek arrived.The best part was, because I had our Heating and Air Conditioning serviced about 3 weeks prior, by McClure, I was not charged for this service call. The air is now working fine. NOW THATS A WELL RUN COMPANY.

I needed a new system and HB McClure did a great job. The work was well done, efficient and the workers answered my questions. They cleaned up after themselves.

I got a new furnace and heat pump installed. It took longer than anticipated due to some faulty equipment but they got the replacement installed next day. They strive for excellence and I couldnt be happier. They were a little more expensive than other places but were honest with their recommendations and exceeded my expectations. They replaced old wiring and strategically placed everything for my convenience (filters, uv bulb) even though it made their job a little more complicated. The quality cant be beat. Im very happy I went with them for this project.

This company is simply the best. Ive dealt with them since the 1980s and they still continue to provide unprecedented excellent service.

I called into the check the price today and the on-hold music was dreadful. The only reason i stayed on was so i could get the current price. Please consider some new music! Also be prepared to wait for a bit till you talk to anyone.

Consistent good value. Nice staff to set up order. Prompt delivery

HBMclure was great when it came to fixing my fireplace insert. They actually came 2 days before scheduled due to an opening. I would highly recommend them to friends and family.

I cant say enough good things about HB McClure. These guys have been helping me with all my heating, cooling, electrical needs for years. LOVE them!!

Recently had service done on my heatpump and my oil fired hot water heater. Called the day before to confirm appointment. Follow up call the following day to let me know that they had a cancelation and offered me an earlier appt time if I was interested. Tech arrived promptly, very friendly and knowledgeable. Asked if I had any concerns and I informed him that I had a couple times I had to reset my fuel fired system, but it has been running fine since. He took the time check parameters of one of my sensors to find out that it was above normal ranges. He informed me of the cost and that he carried the part I needed in his service truck. Highly recommended. Great job

Love the folks at HB McClure. From ease of scheduling, great communication prior to and after the service is performed, friendly and smart technicians (Tom Waller has been fantastic), and overall quality service, you cannot beat HB McClure. Highly recommended.

Josh B was very professional, well qualified for the job, polite, punctual within the hour, wore coverings on his shoes to protect my carpet, very knowledgeable,, and fixed the problem of water leak by installing a larger expansion tank. I was very happy with Andy D who was the first technician to my home last year. He was fantastic and extremely knowledgeable as well. I would highly recommend H B McClure and will be calling them for all my HVAC issues.

Sometimes, you wish you could add that one extra star and give them 6/5. Thats the case here.Weve been dealing with HB McClure for several years now. Their service has always been great. The technicians have always been on time, professional, and knowledgeable.Recently, weve started making improvements to the house with HB McClure. Thus far weve purchased a water softener, RO system and a new Geothermal HVAC system (just installed today). In addition, weve already made arrangements to add a UV system and add a few plumbing fixtures. We plan on having them come in and install a propane tank at our house at some point later this year. We just havent finalized those arrangements yet.Having had experience with some other local places, I can confidently say... HB McClure isnt the cheapest place in town. But, they are the best.