I love FedEx. Employees are knowledgeable on shipping rates and shipping options. I was assisted by a very pleasant supervisor named Belinda Garza. Fast and efficient service with a smile . Excellent customer service skills ! Had to give her the acknowledgment she deserves ! Thank you FedEx for always coming through with my shipping needs !
Wow quick, great experience.. Will definitely go back when need shipping. Walked in and out of there in less than 2 minutes and my overnight was on its way.
Had no idea they closed at 8 or 8:30. For people that procrastinate like me. Needed to send a birthday gift in a box to Findlay Ohio for my son. Asked if he would receive it on july 23. My sons Birthday. That was awsome news. Employee very kind and knowledgeable.
The employee was very pleasant, patient and helpful. Great experience after a long stressful day.
We usually just go in, drop off and bounce. For work. Most customers Ive seen there at once it about 4. Always quick.
Terrible service. Would never use their service.
The gentleman made it so stress free and fluent. Very good customer service. Thank you.
Customer Care was great, he did a good job with all the customers he treated each one of us with respect and kindness
Nice friendly workers. What more is needed to say, thats what we all want.
My mother was waiting for a package yesterday and we got a notification it was delivered even though it said verify recipient. We looked outside and waited the rest of the night thinking maybe it was a mistake. Well, next day the neighbor from the next street over comes over and says fedex dropped off a package. Luckily he was nice enough to return the package to my mother. Whats most frustrating is that the fedex driver delivered it to a completely different street and didnt even verify that the recipient lived there. Calling FedExs 1-800 # is useless so here I am leaving a review because of one incompetent driver. So disappointing.
Even during the pandemic, respectful, nice and helped me go for the cheapest and fastest shipping price! They only very few people in at a time, but I was the only one there anyways. So their safety procedures definitely put me at ease ♡
Best place ever!
Great service today from the team. Very friendly.
Good customer service
There was a line and no one to help the clerk.
Fast service
Richard, and Angel were extremely helpful. I might only use FedEx from now on.
Good service
I have been waiting for a package scheduled to arrive on Thursday 10/1/2020 however all I get is ignorant answers from fedex employees. Today they said it would arrive on friday. On friday i spent most of the day in front of my house no arrival of my package. I called the 800 number and the so called AI ROBOT informed me that it had been delivered at 1230 noon being at time. That statement is a lie. After several attempts I finally got a hold of a real life agent. Not to my surprise she was more dumbfounded than a 5 year old child. She finaly informed that she was adding a note so someone would call me to set up an appointment for saturday soon afyer I would end my call. Note nobody did. On Saturday at about 3pm I noted that yet no package had been delivered So I called the local fedex office was informed after over a 1/2 hour of being on the phone with another mentaly challenged guy named Alex the my shipment would most probably arriving on monday. This is a joke. I believe I need restitution fedex for my mental anguish and suffering. Dont do business with this company it only hires stupid people or so it seems.
ITEMS WERE QUICKLY FOUND
Picking up signs.
I went to fed ex by tstc in harlingen to ship a modem and they told me that they dont do that there and that they didnt have the technology for that . i will never work with fed ex ever again.
Very pleasant folks.
Fast and efficient service with a smile, every time. I go there often for work and Ive never had any issues with lost packages or anything like that. The hand carts are very convenient as well.
Fast help nice greetings good service!
Excellent customer service and they had what I needed. A laptop box.
Get your stuff wherever you want it to go. Great service.
Good service. Way to go on following covid protocol!
I had a couple packages that have been delivered and when they get left on my doorstep the drivers dont ring the doorbell to notify me that its there and the packages stay outside for a while and one of my packages is missing because no one rang my doorbell, I paid money for that package and to have it shipped faster only to not get it, what kind of service is that!!
Fast and friendly
Yep, wouldnt go to any other carrier to send something overnight. Great people, great service and reasonable pricing!
What can I say about FedEx that hasnt already beem said. Great for procrastinators and for planners. Many service options and locations across the world to support both personal and professional needs. Only carrier of choice for my family.
Three packages have been delivered to a wrong address.#1 was my husbands insulin, which requires refrigeration. The package sat at an obviously vacant property for four days in 100° temps.#2 was $120 order of prime meat. It was also delivered to an obviously vacant property. A neighbor found it by following the stench.#3 is a hat that is somewhere in the community that we have not found yet.
Good, friendly service. A bit overpriced, but on time delivery. I paid $48 and change for overnight delivery, receipt requested. Mailed around 4pm, delivered around 10am the next morning in DC. Very satisfied
Love this place I think theyre open till 8 p.m. and the package is there at the door of your customer by 10 a.m. the next morning dropping off at the airport is the best thing if your shipping FedEx
Very helpful and customer service oriented. Always a pleasure to send my packages through their service. Theyre not cheap...but worth the quality of service.
Your service is great but we dont like how some of your employees just DROP the packages. And, we have him on camera!!
Instead of calling me or notifying me that they could not deliver my package, they just sent it back to the sender. I paid 33 dollars for expedited shipping and they send it back? Stick to UPS or good ol USPS.
The staff were knowledgable, helpfull & had excellent customer service skills. They are quick, as well.
Courteous and quick. Never had a problem there.
Picked up my package quickly and easily
Excellent place to send you packages near valley international airport in Harlingen cannot miss it
Gentlman was very polite and helpful.
Chris Muniz at the Harlingen Fedex office was so awesome! He was very helpful and professional to me in getting my package mailed. He is a great asset for FedEx. Thank you Chris!
Delivery drivers dont even bother knocking.. Just leave tag at door. Now i have to wait til monday for re delivery.. Customer service isnt much help either. Would give 0 stars if i could.
They made shipping real easy
Helpful staff, sometimes a wait late in the day. Open evenings which is helpful.
Friendly fast service. Just a bit out the way tho.
Great customer service.
The guy who was there is very kind and attentive.
Worst experience with lady at front desk just go UPS instead never had problems like that before
Excellent service as always
Great customer service
In and out. Got my item shipped.
Front desk guy had me in out very helpful
Refused to print a prepaid label for me.
They have a great service
Excellent customer service!
Have yet to have a good experience with FedEx. They delivered my camera lens to the wrong address, delivered my sim card to someone down my street, and the front desk lady was extremely rude when I went to pick up my phone... And thats after I waited 7 minutes for someone to come out from the back. I could have just taken all the boxes they had behind the counter.
Just dropping off a laptop for repair shipment.
Very conveniently located next to the airport.
Quick easy shipping
Great service, courteous staff
Poor Customer Service. She think she owns the FedEx Store.
Great service!
One good experience and one bad.
Accepted package, not much to say its just place to drop off or pick up next to airport.
Like
They lost my package. They told me no refund. It cost me $37 to overnight it plus I have the cost of replacement. UPS FROM NOW ON
Fast and friendly staff
Awesome customer service
Excellent service.
They help out a lot. Very friendly
Nice place
Super service
Cost 26.00 to ship 4 lb.
Fast and easy
It ships
Terrible communication.
Every thing
Ship through FedEx.
Excellent service.
Fast and friendly!Excellent service
I thought it was a good place ... Good work environment ... there are people who undoubtedly like to work there ... there are others who are not so .. continue to improve ... and hopefully one day they will have the best attitude and employees very well trained and eager to be in the best company ...
Well
Good place
Excellent service...!!
Well
Good attention
They attend quickly
They are very nice
Bad service