Best car buying experience.Chris Roan was awesome from start to finish.If youre looking to upgrade your vehicle, Tom Boland Ford should be your first stop.

Had an amazing experience with the entire team at Tom Boland Ford just as I had several years before. They were fair priced, attentive and never once pressured me into anything. I especially want to give a shout out to Ryan and my salesman Chris Roan who came in on his day off to ensure my buying experience was smooth and easy as possible. An amazing job by them both.

I needed a piece of my console fixed that broke right after I bought my vehicle. They ordered it and when it was time to have it fixed they came and grabbed my car from work for me because I go in too early to drop it off and live too far to have someone take me so early. The guy that came to get my vehicle was so NICE!! Brought my invoice back and told me to just call to pay it. (I had an oil change while it was there….they took care of that console for free since I had just bought it.) It was a super painless experience and we have been so happy since day 1 with their service.

We were recently traveling on a Friday afternoon from Kansas City to Springfield, IL. On our way through Hannibal we picked up a metal object in the drivers side front tire. We were able to limp into the Service Department at Tom Boland Ford. They were AMAZING! Our family was quickly made comfortable in their waiting area (Free water & modern clean restrooms). Our tire was fixed and we were back on the road in no time. Total cost- $22. Unbelievable in todays world! If I didnt live 3 1/2 hours away, Id do ALL of my vehicle business here. Thank you Tom Boland Ford!

Chris Roan worked with us to find a car in our price range without being pushy. He worked hard to make sure we felt great about our purchase and to make sure our needs were met. I would recommend him to anyone I know. It was a true pleasure.

My salesman Scott was awesome. He made sure I got the payment I wanted. They were running a special on drive train warranties and my car qualified.

Highly recommend seeing Matt for your next vehicle purchase. Great to deal with and not pushy. Matt helped me find the perfect truck to fit my needs.

I had a great experience shopping for a good quality vehicle at Tom Boland Ford. Their salesman Chris helped me find a very nice truck within my budget. Im very pleased at the service I received from the staff and I would highly recommend stopping by and seeing them for your next new or quality used automobile. I know I will again. Thanks Tom Boland Ford.

It was great. Came with specific parts for interior and theyll be in soon. Friendly and helpful service.

Chris roan went out if his way to call me with the latest rebates on the car I was looking at. He and Kendall worked real hard to get me the exact car I want with an affordable payment. Thanks!!

Went in for oil change. Painless process. Very efficient technicians and staff.

This an awesome place to purchase a vehicle. Our salesman, Scott Houser, was simply the best to work with on helping us with the vehicle choice. I recommend Tom Boland Ford to everyone.

Roger and I are so happy! We just bought a brand new Ford Fusion from Don Howe and Chris Roan. We highly recommend you go see Chris if you need a new car or truck! Don, Rob and Chris were all so nice and made everything very easy

Rarely do I give 5 stars but we were greeted by Travis a very nice employee. Everything was finished earlier than expected. Price was lower than quoted. Our first time there and we WILL be back.

My father and I came looking for another car for me and we talked with Chris! Chris is a very truthful person and very nice and is very Flexible with his clients! I highly recommend talking to Chris!

Definetly dont go here unless your trying to over pay. If you are gonna give them cash might as well buy brand new atleast then your overpaying is worth it. Used cars are thousands over the blue book price. And if you trade in expect the bare minimum for your car. Also dont expect any catering or options to choose from even if you got thousands of dollars in hand. And a trade in. Dont forget a extra 3k for a year warranty that covers partially the whole car you paid full for . Also if in the first month you have 1500 in fixes in your car to be dealt with dont expect them to fix it less you bought brand new with 0 miles or paid for a 3k warranty i can almost get half the value of the car I paid for back even tho I paid for it in September and over paid by a few thousand dollars . And then put thousands into it since. Oh and if you got good credit becareful, all that does is give them more room to play you

I told Chris I needed a car for my daughter and he immediately found us the perfect car! Chris is truthful to his words and is a very nice fellow!

I love Tom boland Ford because there is a great employee named Chris Roan that helped buy my new 2016 Chevy trax.

Super personable! Online, they are quick to respond and so polite and accommodating. Everyone is very nice, fantastic experience.

Don Howe and Chris Roan have been trying to help me get out of a high Interest Auto Loan and we finally got it done I really appreciate their help and highly recommend you go see them if youre looking for a new vehicle

I have to say Levi and Devin in the service department are great. They done everything they could do to get the paint on my 2017 F150 covered by warranty but ford would not cover it. Ford kept saying it was rock chips. Im not sure how you get rock chips on the cab post behind the back door and other places on the truck that rocks could never reach but ok. Levi and Devin made things rite for me. I will never own another ford vehicle but I will buy from Tom Bolland again because of their customer service.

Had a good experience thanks to parts manager AJ Viorel

Amazing. Highly recommend for sales and service.

Very polite, very knowledgeable. Scott Houser was awesome and went out of his way to help us find the right truck!! Excellent experience!!

Chris Roan was very helpful, patient and transparent throughout the entire buying process. I would absolutely recommend him to anyone and even first time buyers like myself.

I did it again, traded in my 2013 F150 with only 59 thousand miles for a 2017 F150 with only 49 thousand miles, Heck of a deal at, Tom Boland Ford, and if you want a great salesman ask for Chris Roan, hell treat ya right . Great financing offers .

Got a great deal from a great salesman. Thank you Scott Houser for all your time and patience. We appreciate you. The service department is always friendly and fast. They will make it right.

While on a long trip our car started acting up. The guys at Tom Boland Ford did their best job to look at it after hours and get us back on the road the next morning. Very accommodating. Excellent service.

It happens sometimes.

Excellent customer service!!

Went to get an oil change, easy drop off and pick up. Nice friendly service!

Matt Reische was very very helpful and fast getting me the perfect car right!! Thank you!

Good job nice clean area friendly

I am one 110 satisfied with my maintenance experience. Jim worked hard to make sure a part to fix my vehicle came in and got the work scheduled for a Saturday morning which is not their typical schedule. Due to this I was able to leave for vacation on time and not delay my break. Thanks Jim, and the mechanic who agreed to come in on his day off.

Great service.

Traveling back to Iowa from family vacation in STL and got a flat tire. No open service shops in the small town we stopped in, so found Tom Boland Ford online. We had FANTASTIC and quick service! The guys were very nice even tho it was close to closing time for them, made us and our kiddos feel comfortable while waiting, and had us back on the road in no time. Very highly recommend this place!!!

We’ve purchased our last three vehicles from Tom Boland Ford - one new and two used. Initially, we went there because of the extraordinary kindness that I witnessed Bobby Boland show a friend of mine and because I appreciate the time and energy he pours into our community.We’ve continued to go back because their customer service. We especially appreciate Andrew White’s help in finding the right vehicle for our family.We got a fair deal, good service, and I know that they are reinvesting much of the profits back into Hannibal.

Expensive, if you bought here you paid too much. Friendly staff, clean, decent mechanics but expensive.

I would give negative stars if i could. Rude! Broke my key on warranty work ended up costing me 200$ to replace! I will never do business or would recommend anyone doing business with this circus of unprofessional individuals!

Excellent sales staff. Easy to do business with. Will definitely continue going to Tom Boland Ford for all my vehicle needs.

Great selection and great service!

Two weeks ago I bought a Ford Raptor from Tom Boland Ford. I worked with Tracey and Brandon via email/phone from day one. I never stepped foot on the lot because I was coming from 8 hours away. Tom Boland offered to meet me a few hours north of their dealership which saved me four hours. I was very impressed with the whole experience and would definitely recommend buying from them!

My first experience with Tom Boland Ford was 4 years ago when my son purchased his first used car from them. This car happened to be our only Ford vehicle in the family but the Tom Boland Ford service center quickly became our go to service department for all of our family cars. The service department offers OUTSTANDING customer service in a friendly, honest and efficient manner. This same service is given regardless of the make or model of the vehicle they are servicing. It is clearly a business where customer service is a major focus. My experience with the sales department has been just as positive- I would not hesitate to recommend this dealership for service or sales.

I bet all the 5 star reviews are from people that work here, fake accounts, or from the salesman that talk people into making a review but I say Ive been here 15 years ago and they are not the same people. They old guy who owned it was pretty good. He was a good ole boy who took care of you, his son cares more about money, it seems like but heck I might be wrong but he gots enough of it he dont want more he says.

I went to the quick lane for an oil change at 5:15 after asking, and not receiving a response. I was turned away when they dont close until 6pm supposedly... Very disappointed I made that drive for nothing. Maybe they should post that they close at 5pm if they stop taking customers at that time...

Best dealership around! We only shop here!-- Thompsons

Just bought two used cars from here. One of the BEST experience s Ive ever had. PETE our salesmen was amazing he worked extremely hard to find what we need and what we could afford with ZERO PRESSURE to go over our budget! Our whole experience was amazing and the fact our credit was recovering from taking a hit didnt keep them from helping us! If your looking for vehicle go see Pete hell find you that fits your needs and your budget!!!

The ONLY place I would buy a New Ford!

The salesman Scott was great to work with. He was very accommodating and patient.

I didnt buy the truck that I wanted because the bed was rusted through. It was a beautiful blue styleside fx4 f150. I live in Colorado so I had to have pictures taken and they showed me everything. They put it up on a lift and took pictures of the undercarriage for me! That is above and beyond service. I appreciated that extra work so much.

Awesome

Slow and minimal follow through.

Best Around on service I even take a Dodge truck in they are so good.My next truck will be a ford crew cab

Very nice clean large up to date dealership . The salesman pulled the Edge inside, so we were able to look it over without being out in the rain . He was very knowledgeable about the vehicle and was low pressure . Very nice visit.

We met with a very nice salesman but we did feel no effort was made to find us a vehicle.

Good service, coffee and cookies while you wait. Friendly customer service.

Andrew White is a great salesman, always willing to do what it takes to take care of the customer.

Miss diagnosed our car was gonna charge for rebuild or new engine, wouldnt call back we had to call them, got our money BACK! Turned out to be a bad coil pack, herd several simular story,s since, wont be going back there again

Great service and very fast. Found the car we wanted online and talked to Bo about it. I let Bo know that if it was what we were hoping for, wed take it and he had everything ready by the time we showed up. I highly recommend Tom Boland.

My fiance bought a 2016 Ford F150 here. Not disappointed in any way!! Great service, dedicated and friendly staff!

Quick courteous service.

After being very upset from finding out our new vehicle didnt come with wifi Brandon Lish solved the problem willing to add remote start for us and we couldnt be happier! Thanks for all the hard work.

Great to do business with and great to aid in finding financing. I was treated like a person here and it was a no pressure experience.

Exceptional service team! We limped in with a blown turbo cooler pulling a 5th wheel. They allowed us to stay on the back lot. They quickly diagnosed the problem and had on the road the next morning. Nathan did a fantastic job at repairing my truck.

I was really impressed with Brandon Lish who sold us our Ford escape, I am well satisfied with the service and I will be going back.

Sometimes forget to call you back but when they do they do a good job

Got a free oil change. On my new car.

Bought a used dodge ram 1500 for my daughter. While waiting for the truck to be detailed. Heard the truck start up. Has aftermarket exhaust. We heard the detailer spin the tires and hotrod our truck. Told our salesman we about it and he says that’s probably someone else. At that time we were outside and our truck pulls up. And not happy with the finance department. After 4 trips BACK to sign paperwork we finally got everything done. Will not recommend the dealership or be a returning customer

Heck of a deal aint it? Nope not at all. The sales staff here is very rude and do not want to help at all. We were looking for a new Ford and the gentlemen just acted like we were a waste of time. No interest in helping us. We just went to Gem City Ford and got a heck of a deal.Avoid at all costs

Great service and nice employees great mileage and cars i reccomend this place

Very good

Took care of me nice and polite and check out my truck for future fixing so that a plus

First off, let me start by saying that I am writing this review regarding the terrible experience that my sister in law is unfortunately still dealing with. Purchasing a vehicle doesnt stop when you drive of off in your new ride. Following through with a sale doesnt end when your customer drives off of the lot. My brother Scott purchased a truck from Tom Boland Ford in Sept. 2014. Skip forward ahead to July 2015. My brother Scott passed away unexpectedly. Along with many other things, Scotts wife Courtney was left with an extra vehicle payment that she just couldnt afford by herself. She called the dealership and filled them in on what happened and explained her situation. She asked what they would offer her for her to sell the truck back to them. They gave her an embarrassing offer. She decided to go ahead and trade it in to another dealership. When she called Boland back to ask them simple questions about how this process works, they would never return her call or they would hang up on her. Most recently, was yesterday. She called and got a hold of some lady. Courtney simply asked her what steps needed to be taken to get this process going. The lady hung up on her. Courtney called her back. The lady said if Courtney is going to go to a different dealership, They can help you! I am completely baffled by the poor customer service. To me, it seems like this dealerships only concern is to get vehicles out of the door. I work in sales myself. I personally find this kind of behavior embarrassing. Fortunately, Courtney is working with an amazing dealership that gave her a generous offer on her trade. They haveanswered all of her questions and picked up the slack for Tom Bolands poor excuse for a dealership.

IBrent got me right in. Great service!

Where to start! I bought a 2013 Ford Fusion brand new off the lot. My Fusion has 91,000 miles on it and the transmission went out. When I bought it I was told the warranty covered 100,000 / 5 years. So I thought I still had 2 months left on the warranty. Of course not. So I tell them I want to get it fixed somewhere else and they charge me $100 just to tell me what was wrong with my car. I will never recommend this dealership to anyone and I will never take my vehicle back there for service. If I could give a negative star I would.

Great Salesman Bill Edgar had my son in a car within the hour very pleased.

Best service and they actually listened to what we wanted and needed.

Top class staff here at Tom Boland. I have had wonderful interactions with the sales staff and management.

Bought a truck for Tom Boland and every time I go to do scheduled service they try to upsale. Never fails. Everything from coolent flush, transmission service, new front and rear diffs, blown shocks, and fuel treatments. How are you supposed to believe them when something actually is broken? Very annoying.

Had the truck serviced and checked over. They were very fast and done a great job.

I am very impressed the way I was treated. Brandon Lish was my salesman. They went above and beyond to help me get a vechile. I had no money down no trade in. If you want a vechile go to Tom Boland Ford. They will treat you right. the whole crew is awesome.

Great place. Excellent service and friendly professional personell.

Highly recommend Tom Boland Ford. They werent pushy and got me into the truck I had looked all around the tri-state area. Eric Peuster was great!

Well service before the sale was great there finance guy(sorry cant remember his name) was awesome (5 stars to him) after the sale yeah forget about any help then wont do a dam thing to help then. Only reason they got 2 stars because the finance.

Went there for a tire change and got told the shop was closed. When it visibly said the hours on the side said open. Couldnt get an explanation, left.

Great customer service and they are willing to serve you!

Bill edgar was very fast and friendly! Very kid friendly....

Very happy with my purchase.

Had some work done on my truck, broke down a mile away they were able to get me in, diagnosed, fixed and on my way in less than 1.5 hours which is truly amazing. Thank you!

Devin was totally awsome very nice and helpful

Great service department

Excellent service. I expected to be there a lot longer.

Service is always fast and cheap. The whole team is very professional!!!

Wanted over 1k to fix widow whiper bades and moter

Heres the vehicle my daughter purchased at Tom Boland Ford. Chevrolet Equinox.

Great Deals

Good place good lookin trucks

Allways shop around before u buy

Very piss pore been takeing our car to them to get fixed and after two month its still not fixed and they still have it and dont even know if it will ever get fixed and we get it back

These mechanics and service guys are professionals! I highly recommend Tom Boland Ford!!