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Goodman & Sons Jewelers
2018 Coliseum Dr, Hampton, VA 23666, United States
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Goodman & Sons Jewelers

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Br
Review №1

Absolutely sparkling establishment. Prompt and courteous service. Had the spring pins replaced in my Citizen watch. Had to wait only a few minutes with the fee being reasonable.Would recommend this establishment to any and all.

Me
Review №2

The staff here have been extremely helpful and patient every time Ive been in. The sales rep even took the time to see who assisted me during my previous visit so she would get credit for my sale. No pressure..... just gracious smiles and conversation.

Je
Review №3

Raphael was outstanding. Very knowledgeable, and showed us a fun time while picking out an engagement ring. We are very happy with our purchase!

L
Review №4

Immediately greeted me when I walked in. She Kindly took a look at my rings to determine the best course of action.

Ca
Review №5

Raphael is AMAZING! Very knowledgeable and helpful! I’ll definitely be returning for all my jewelry needs in the future! Thank you Raphael for ALL your help!!!

Ja
Review №6

Great experience at the jeweler! Salesperson was extremely knowledgeable and professional.

Bi
Review №7

I was honored to have worked at Goodman&Sons Jewelers for almost three years. I can truly say that they are a first rate family owned business.Quality and Customer Service are a top priority at this beautiful store.My wife loved every piece of jewelry that I bought her. From her first designer pearl necklace with the Fish Hook Clasp to her Kendra Scott pieces. She loves them all.I will always have fond memories of my time there.I miss everyone and hope for the best in their years to come.Thank you Goodman&Sons.

On
Review №8

I had the pleasure of visiting to take pictures for Google and I have to say this place is magnificent inside with the largest selection of Diamonds and Engagement rings from Hearts on Fire that I have seen in Hampton Virginia. I had a wonderful experience with the friendly and very knowledgeable staff here and would recommend anyone in Hampton Roads to check this place out first!

Re
Review №9

What a great experience I had! My mom always used Goodman and I thought I would give them a try! I’m glad I did! They helped be out beyond my expectations and I am so excited to get my purchase!Heather was awesome!

Ca
Review №10

Purchased a pair of earrings from here today because I lost one. Over the phone I was told by Sal they would cost $50 more because the price of gold went up but I went online and was able to purchase the earrings at the same location, and pick them up for the same price. The customer service is good here, but I dont know why I was quoted two different prices, seems a little off to me.

Ch
Review №11

Just barely left from picking up my ring from repairs and could not wait to leave a review! My ring looks the best it has ever looked!! I honestly got a little emotional when I stopped and really took a look at it on my finger. I was beyond surprised with how much a polish of the gold and repairs around my center stone could be! If you are searching for a place to find something new, restyle something older, or just simply get a repair I guarantee you that you will leave woth a heart full of happiness! Also this review would not be complete without mentioning the staff being truly wonderful especially the owner. I will 100% be back after my experience today!

Ma
Review №12

The employee at Goodman and Sons was named Kitty. She was so patient, caring and knowledgeable about all of the jewelry. Abundant knowledge of cut, style, carat and quality. She is such an asset for you. My husband cant stop talking about how much she helped him. She was as excited for me as I was eventually. SUCH A PLEASANT EXPERIENCE.

My
Review №13

There is a older female with wavy hair that ruined my visit. She was so busy paying attention to another associates customer (A newly engaged couple). That she couldnt even attend to my needs & questions. She was rude and rushed when I had questions. I have always had pleasant experiences but this one visit ruined my opinion of Goodman & Sons. They lost a sale & a customer. I left the store feeling rejected & disgusted. I wish I knew her name because she needs customer service training.

S
Review №14

I visited this location the other day to have my chain repaired. I was helped by a few people actually. Everyone was eager to offer assistance and shared helpful information. Let’s just say that I walked out with two chains and a cute little Pandora ring. Heather was very knowledgeable and her customer service was exceptional! I am pleased with my purchase!

BR
Review №15

This store is a local institution, I had zero hesitation when choosing the Hampton location to make the most important jewelry purchase of my life. I proposed to my lovely lady on Christmas Eve, she was more than surprised and impressed with the ring I had made for her. The staff is always more than accommodating, specifically Shayna, she is as knowledgeable as she is lovely to be around, I felt comfortable and respected during this process. Thank you all for being here in this city.Brian & Sarah

Ad
Review №16

Savannah provided outstanding customer service. I purchased a oval pendant necklace for my grand daughter and Savannah worked brilliantly on helping me select the perfect pendant, chain and worked out all the details of engraving.I have used Goodman & Son in the past and I can trust that the product they provide will be perfect. You can too.Thank you very much Savannah.

Br
Review №17

For my daughter’s very special 16th birthday I went to Goodman & Sons Jewelers and had my wedding ring repurposed into a one of a kind pendant. They provided guidance and expertise, and did exactly what I asked to be done. I could not be more pleased with the service and experience. I recommend them for your that special occasion.

al
Review №18

I bought a ring from another jeweler in the area. Unfortunately it was size too small for my girlfriends finger. I went in to Goodman and Sons jewelers to have it resized. The associates there were top notch. They said they could do my ring and get it back to us before our party within eight days. She was so excited to receive her new ring and the ring came out Beautiful. We both couldn’t be happier. Thanks so much for your help and service. Take care Allen.

Bi
Review №19

Always a great experience here, staff is knowledgeable and professional. You can find something here for any financial position.

Ja
Review №20

I received pandora jewelry for a gift. My husband purchased from Goodman & Sons. He was assisted by Shayna and picked out some beautiful pieces with her knowledge and expertise. I went back to get a little bit longer chain and was also assisted by Shayna. She was friendly, courteous, and professional. We will definitely return for more shopping!

Wh
Review №21

I had a wonderful experience at Goodman & Sons. I brought my wedding ring set in to have to prongs checked and rhodium dipped, and the jeweler checked the prongs on the spot, and the dip was complete is just a few days. I didn’t get my rings there, but they were happy to service them, and made me feel really comfortable about leaving my jewelry there. Will definitely be back!

Da
Review №22

I was out shopping and hit my diamond on a metal lock and knocked my diamond out and I had to find it luckily I did. I called where I bought my ring from and he had retired. I immediately thought of Goodmans from services before. I called they said asap. I showed them and had rebuilt and set my diamond as new. It was gorgeous and returned in prompt time. They can to my rescue I felt married all over again. Thank you.

Me
Review №23

Every time I come into the store I am greeeted with smiles from all the employees. We have worked with Shayna for over 3 years and she treats us like we are family. She greets us with hugs and is so personable. She asks about us and our family. She truly cares for her clients and it shows! Highly recommend!

Ta
Review №24

Heather was absolutely nice and kind today when I went in to have my pandora bracelets clean. Walked out of there happy as ever. Also her customer service was excellent. I would recommend this place to anyone.

As
Review №25

My experience at Goodman & Sons was very personable. The employees really cared about my interests and went above and beyond to make sure I was able to make the purchase. I do not usually remember my sales people but Kitty went above and beyond in helping me to figure out what I actually wanted. She has an amazing personality and made me feel very comfortable. Gary was also very helpful. Over all I would definitely recommend this store to anyone looking to purchase jewelry. In my experience I have never shopped somewhere where the employees care just as much about me and my needs as they do the sale. I had an excellent experience.

Su
Review №26

My husband and I went into Goodmans just looking for a new wedding set to celebrate our 20 year anniversary where we were introduced to Bill Nasally. I told him what I was comfortable spending so he immediately took me directly to the section of stunning diamonds that were in our price range. No questions about why I had arrived at that budget amount and no trying to talk me into spending more than I was comfortable with. My husband and I connected with his warm and sincere personality. Needless to say we danced out of Goodmans with the most amazing diamond wedding set for me and a stunning band for my husband. Thank you Bill for making our anniversary memorable!

Mi
Review №27

Goodman & Sons is the one place you can always count on. I had a recent repair and they were able to complete it. Customer service is always professional, friend and very inviting!

An
Review №28

Got custom-made jewelry that was exactly what I wanted, at a fair price. What really drives the review to five stars, though, was the terrific service I received from Miss Jessica...she was extraordinarily helpful, knowledgeable, and pleasant, and took great care to help me put together something beautiful and memorable. Great job to her and thanks to the whole Goodman team!

La
Review №29

While waiting in line we were told someone would be with us. Another gentleman came in behind us and the salesperson proceeded to help him while we conti used to to stand at the door for another 10 or 15 minutes. Since the establishment has been around so long, maybe it still has some of the same antiquated ideas about how to treat certain people? Was not a great experience.

Pa
Review №30

Sales rep kitty was awesome!patient and professional yet i felt like i was shopping with girlfriend. Love the laid back atmosphere, quality and selection. So when is the John Hardy trunk show???🤗

Th
Review №31

Bill was great. Quick and easy service. Had a couple batteries replaced in some watches. Liked how he greeted me quickly by name when I returned to pick them up.

ne
Review №32

This is a great time in our lives! Jenniffer and I are looking forward to being married. Goodman and Sons is a wonderful place with great family values. It’s impressive to see how they work together. Bill was our salesman and he did a wonderful job. Big decisions to make and he was very patient with us! The buying experience was a pleasure.

Ra
Review №33

Had a great experience and was treated accordingly. Was even told something to try should I ever have this problem or something similar that would perhaps save me a trip the next time. Overall experience was excellent.

Ge
Review №34

As always, I enjoyed my shopping experience at Goodman & Sons today in Hampton! Bill was very helpful. The store was clean and welcoming!

An
Review №35

The Goodman family has been part of our family for decades. From baby gifts to class rings, Mothers Day, birthdays, engagement and wedding rings and gifts, and college graduations, they have what we need, even if we didnt know what that was. Highly recommend them to your family. The staff is knowledgeable and friendly and never pushy. Their repair and appraisal service is exceptional. Cant say enough about them.

Te
Review №36

This is our go to place for quality jewelry purchases. Recently had wedding diamond rings resized/repaired and, as usual, service was outstanding. Eric, Shayna, and Jonathan were wonderful! Everything was explained in detail and I was kept informed of repair status. Items were completed as promised with absolutely beautiful results; ready to withstand another 30 years!

Ly
Review №37

Let me just start by saying these lovely women, Jessica and Marcela are the most beautiful, helpful, hardworking women I have ever had the privilege to interact with. If you have the blessing that we did with working with them, even with our weird adventurous requests, you’ll be helped with everything.

Da
Review №38

Worked with and Heather made designing a 20 year wedding set. Ended up with a custom set. And I mean CUSTOM!!!! Went back and forth designing and was able to get EXACTLY what we had in mind. I wish we could have gone the route 20 years ago.

El
Review №39

Every time I have used Goodman & Sons I have left with not only great jewelry, but also more knowledge about the product I purchased. The staff are always Amazing! Always smiling and friendly and knowledgeable about the jewelry and its makers. I will ONLY use G&S for my gift and personal purchases from here on out!!! Thank you guys!!

Ke
Review №40

Very wonderful experience. Raphael was awesome, very helpful and helped me pick out the perfect bridal set for my wife. The experience was so good, I will never purchase jewelry from any where else. Thank you to both Raphael and Mr.Goodman for taking time out of your day to get to know me and my family and for helping me make the perfect selection. I highly recommend for all types of buyers, especially the inexperienced like myself. They also have a large and beautiful selection of many different types of diamonds. Thanks for making my experience unforgettable.

Ky
Review №41

Shayna was the salesperson that helped my fiancee and I find her wedding band! Every time we came back she remembered exactly who we were and what we were looking at. She ordered rings like the styles wed been looking at until we found the perfect guard for her ring. Definitely a friendly atmosphere with associates that work exceptionally hard to make sure you find exactly what you want!

C.
Review №42

I had an awesome experience today at the pandora counter. Bill assisted me with my gift purchase and helped me pick out the perfect gifts. I really appreciated his kindness and help. Bill is awesome!! Thank you again for all of you help. Also I got my bracelet cleaned and it sparkles like new. I love it!!

Ca
Review №43

I had an amazing experience at Goodman and sons. I went in looking for a ring for my 5 year wedding anniversary not knowing they make custom rings. When I showed Raphael the unique ring I saw online, he immediately assured me he could have a ring made just like it with a lifetime warranty. He asked our budget and worked with us even making a mold of the ring so I could try it on before it was made. Raphael was an absolute joy to work with and was always prompt returning all my emails. The ring is more beautiful than I imagined and I couldn’t be more happy!

ja
Review №44

Extremely satisfied with goodman and sons. Kitty made the adventure of buying the perfect engagement ring run as smooth as possible. Great customer service. I needed a fairly quick turn around after buying the diamond and setting. Kitty guaranteed me a date and kept in touch just about every day with every detail. I couldnt be happier and my fiance is extremely happy herself. Goodman and sons is the place to go for your jewelry needs! Two thumbs up, ask for Kitty. Shes the best

lo
Review №45

Had a wonderful experience! Shayna was very professional, knowledgeable and friendly. The manager was personable as well. Excellent service and will definitely return!!!❤

Ka
Review №46

Wonderful! Found the most beautiful pearl necklace with a gold mermaid. The sales ladies Marcella and Kitty were so upbeat and helpful! My friends and I had such a fun positive experience that I had to hug them both when leaving the store. Thanks Goodman & Sons...I will enjoy wearing my beautiful necklace!

Co
Review №47

My family has been going to Goodmans since we moved here in the 60s. It makes me happy to know the legacy of outstanding service and commitment will continue on, with Jonathan (their grandson)

Br
Review №48

I called the location and spoke with Heather who was able to layout some options that could work for me. When I arrive Ms at the location I was greeted promptly by Bill who made sure I was welcomed warmly and began to answer any questions I had. Danielle met Bill and I at the counter where she began to share her knowledge and expertise. Danielle and Bill were THE BEST! They took time to find out what my needs were and provided me with a gift for my best friend I know he would love!I am sold on Goodmanand Sons Jewelers in Hampton Va and will continue to shop here. Thank you guys for making this experience a great one.

Sh
Review №49

I am truly pleased with goodman and sons I had my deceased mothers earrings and Kitty helped me so very much with taking her time to take the earrings and making design for a ring with them it turned out way better than I thought. She is the best and all the other salespeople in there are too thanks again for everything Sharon Haislip

Br
Review №50

I have brought watches that needed batteries or minor repairs to Goodman & Sons for a little over a year now. Their customer service is exceptional. They give you a one year warranty on their work and around Christmas time last year I brought in a watch that they had repaired thinking it was within one year. It was actually 13 months out but they still repaired my watch at no cost. They did not have to do that and I really appreciated it. They are the best!

Kr
Review №51

My husband and I went in yesterday on a whim to have two of his watches serviced and a third one looked at. They were helpful, quick and knowledgeable about what they were looking at and extremely professional. They have a beautiful variety of jewelry too, which is never a bad thing. They delivered the experience I was looking for and did not disappoint one bit. This place earned our business effortlessly. Thank you so much to all the employees that helped us! You were all so wonderful!

An
Review №52

Every time I go into Goodman & Sons I have a great experience. Everyone is always so kind and pleasant! This time I was helped by Bill who was absolutely wonderful! Thanks for helping me pick the perfect presents for some awesome teachers and one sweet student!

Jo
Review №53

Goodman and Son’s jewelers is a very well established business with fantastic customer service and a very knowledgeable staff. I have worked with the manager multiple times over the last 5 years and have always found her to be extremely warm,friendly and helpful. I highly recommend Goodman’s for your next jewelry purchase.

Ha
Review №54

Goodman & Sons is the absolute BEST hometown jeweler in Hampton Roads! Their customer service is top notch, and absolutely nothing less. My fiancée and I have worked with Shayna (Hampton store) for the last few months on my wedding bands, and her devotion and care to and for her customers is impeccable! We ended up buying my fiancée’s wedding bands there, too! In us, Goodman & Sons have customers for life.

Ka
Review №55

We are getting married in two weeks and have had the absolute pleasure of working closely with Jessica throughout the whole journey. Out of everyone we have worked with during our wedding planning process she has been the sweetest and most caring of them all. She has won our business for life. We look forward to coming to Goodman and Sons for years to come. Beautiful jewelry, great prices, and top notch customer service.

Ka
Review №56

I loved the experience with going to Goodman and Sons Shayna was such a big help for me and my husband! Thank you for everything you have done to make my ring so perfect ❤️

Mi
Review №57

Wonderful place, very professional & kind staff with a huge selection of beautiful jewelry. Went in to get my watch resized and even though they were extremely busy it didn’t take more than 20 minutes and everyone was friendly and communicative. It is about 40 minutes from my house, but I’ll always make the drive to Hampton for this jeweler. Definitely the right choice!!

Sa
Review №58

I went into Goodman’s just to browse and learn about what kind of engagement ring I might want. Shayna was incredible; bottom line. She helped us right away, took the time to explain what mattered for each individual cut, went over the different diamond brands/companies and I couldn’t be more impressed with her service or Goodman’s selection. She cleaned the jewelry I was wearing for free, let me try on any and all jewelry I wanted to and didn’t place any pressure to buy. Even though I walked in there to learn/browse, I walked out feeling confident I found a place and individual to send my boyfriend to when he’s ready to buy. I also couldn’t resist a gorgeous necklace. This is the place to go to for jewelry and exceptional service; no other place I’ve been too even begins to compare.

Ta
Review №59

Absolutely amazing customer service, they make you feel like family and take you through every step. Shayna was a huge help! Will certainly be making this my forever jeweler

Gr
Review №60

Absolutely awful. Jonathan Goodman helped clean our rings and a diamond fell out of one when he was working with it. We were then told we would have to pay to have it remounted despite the fact that the store caused the issue. He had a terrible attitude and terrible customer service. We will never go to this store again.

Ma
Review №61

Goodman and Sons is truly the best jewelry store in this area. The staff is knowledgeable and friendly. Was shopping for Pandora and the young lady helping us was absolutely terrific. Really knew the line and let us know about upcoming events. You will not go wrong shopping at Goodman and Sons!

Be
Review №62

I have had one of the most exceptional experiences of my life at Goodman & Sons Jewelers. Kitty Merrits customer satisfaction exceeded my expectations by leaps and bounds. Her friendly demeanor and attention to detail made my shopping experience a very pleasurable one. Because of her I refer my friends and family to the establishment all the time. As a CEO, I understand customer satisfaction and applaud Goldmans for employing such a valuable asset to the company. Thank you.

Ma
Review №63

I love Goodman & Sons. I’ve been going there for years, and I never leave disappointed. Dropped in today and Jessica was so gracious to help me with my watch and my jewelry... Sparkles like new. Thank you!

Ja
Review №64

Marcella was great, knew most of the answers, if not found out. Helped with chain for my Star of David. Will pass the word how great the store in Hampton is. Jacqueline Ivory

Je
Review №65

I just wanna say that Goodman &sons Jewelers 2018 Coliseum Drive in Hampton was the best Jewelry experience I’ve ever had! Salesman name Bill Badgall was the best he helped me and my wife hand pick each piece of jewelry we brought.Bill was so friendly and helpful that it made my day, after buying about 10 different pieces of jewelry we left feeling like Family! Thanks again for your services

Br
Review №66

Goodman & Sons is my go to jewelry store. Great selection of jewelry. Sales team is very attentive to customers and they do not push. When I go to Goodman & Sons, Kitty is my go to sales person. Very friendly and knowledgeable of product and quality. Stop in, you wont be disappointed.

To
Review №67

Came in to have a charm put on my wifes Pandora bracelet. The salesperson, Danielle Settle, was extremely helpful with my questions about which charms would be available when, and even suggested a Valentines Day charm which I also purchased. Goodman & Sons has been my jeweler for 40 years and they continue to provide a very satisfying shopping experience. First-class operation, Stuart!

Al
Review №68

Goodman and Sons Jewelers has a reputation of honesty and quality and they treat their customers the way customers want to be treated . Today December 2 2019 I came in the Hampton location for a jewelry repair, I was greeted by Bill Basgall I asked if Gary Macklin was there and he informed me that he was and he would go get him when he came out he asked if there was anything he could help me with and I told him what I needed done to a ring and he assured me it could be done after that transaction was finished I asked to see a watch that I ended up buying, bill was extremely courteous professional and is not a high-pressure salesman and when I left the store I left very happy .

Je
Review №69

Goodman and Sons Jewelers in Hampton is top notch! The minute you enter their building you feel like family! All the staff make you feel so welcome. The staff there always have a smile on their faces. You can tell that the owners take care of their staff. My personal favorite is Danielle, she is an asset to the company and has always gone above and beyond to make sure I am taken care Of. I am a Pandora lover and they have a great selection to chose from. I have had jewelry repairs done at a very fair price and the work was done great! If your looking for a great selection of jewelry, repair services or Pandora I highly recommend Goodman and Sons Jewelers!

Cl
Review №70

Always awesome jewelry selection. Sales associates are wonderful always go above and beyond to help you with all matters concerning jewelry. My Jeweler for life!

Ka
Review №71

I usually love going to Goodmans to get my rings cleaned and they always do an amazing job by checking for any loose diamonds and then do an awesome job cleaning but I was disappointed when I went in and the lady that Ive never seen before took my rings and just put them in the cleaner. She didnt check my diamonds before or after. My rings looked like I cleaned them. Didnt have that amazing sparkle like they usually do when I leave. Im hoping the next time I go in theyll do a better job.

Ki
Review №72

I have been a customer of Goodman and Sons for several years. I came to this jewelers following Raphael Brewton. He was my jewelry expert at a chain store and when he left, I did too! Goodmans made a great choice by adding Raphael to their team. I love the friendly staff and the customer service is always exceptional. And I love that they know me by name when I walk through the doors!

Be
Review №73

Great company, great family and extended family. Have always received first class customer service. Everyone is very helpful & knowledgeable and great to work with. We have been their customer for several years & will be for many more. You wont ever go wrong with Goodmans.

Je
Review №74

My experience with Goodman and Sons has never been anything short of spectacular. From the atmosphere to the staff, every encouter was professional and of the highest caliber.The quality of jewelry is unsurpassed by any other store in the local area. The knowledgeable sales staff not only sold me a piece of jewelry, but gave me a history of the piece I had purchased. The selection is nothing below top tier fine quality for a reasonable price. They radiate the essence of what a fine jewelry store should be. When you walk in they make you feel like family, the atmosphere is that welcoming. If you are shopping at any other store in the Hampton Roads area, you are short changing yourself. 10/10 would shop there again. Theyve made a customer for life.

Ka
Review №75

Always my go to for gifts for my mom (and myself). Beautiful pieces, and outstanding customer service always. In my opinion, service really makes the experience, and keeps me coming back. Kitty lets me know about shows, and if I call her and tell her what Im looking for, she helps me out by making suggestions... she is amazing!

Mi
Review №76

The customer service at Goodman Jewelry is beyond comparison. I went in with a bent prong on my diamond engagement ring and left with it straightened, cleaned and glimmering like new! Stuart was prompt to introduce himself, ask permission before taking my ring to the Goldsmith (on the other side of the glass wall) to repair and then thoroughly clean both my engagement and wedding diamond rings! This is not my first exceptional experience at Goodman Jewelers and certainly won’t be my last .

Sh
Review №77

My shopping experience was very pleasant. Raphael was helpful and gave me options without pressure.

Ri
Review №78

EXCELLENT service, great quality, super sales team, great price. Dealt with Mr. Goodman personally and Kitty.She finished the process of the sale. Then I bought a Band for me.Thanks Goodman Team

Ra
Review №79

Shayna was excellent. She was friendly and knowledgeable when I asked questions. Great service.

Ti
Review №80

Bill is phenomenal! Took his time and even showed me other things that I asked about with no hesitation! As soon as I walked through the door he was very pleasant and attentive! Thank you Bill for making my experience WONDERFUL!!!!!!!!

Ma
Review №81

Goodman & Sons came highly recommended when my wife and I first started talking about walking down the aisle. I was rather nervous when I first stepped into the store. What in the world would a bearded outdoorsman know about jewelry?! As I moseyed around the store the first person that helped me had to have been sent from heaven. Kitty Merritt calmed my nerves and really wanted to get to know my personality as well as my girlfriends (at the time). Kittys main goal was to make sure that we were going to be happy with our ring choices. She made the process of deciding fun and exciting. My stress was gone and so was my girlfriends. After several meetings we had made our final decisions and were ecstatic with them. It has been over a year and a half now, my wife and I are still overjoyed with rings we got from Goodman & Sons. I highly recommend the Goodman & Sons team over any jewelry store. But when you do visit, make sure you ask for Kitty!

Ju
Review №82

Marvellous customer service! Delighted with my purchase. Tony went above & beyond to get me what I wanted. He was honest and quick to respond. Highly recommend this company.

Ci
Review №83

Sales Associate Danielle was very helpful. She asked the purpose of my visit and made several suggestions for the right piece to honor my fathers passing. I was looking for something for myself and my daughters and she let me decide what was right. Not pushy but helpful in every way!Thank you

Tr
Review №84

Raphael is awesome!!! His customer service is phenomenal. He made my son and I laugh the entire time and assisted in making a great selection. Hes a great asset to your team!!

Ga
Review №85

I actually went in to see if they could repair my ear rings. Well not only were they able to repair them, they did it free of charge. Now how nice is that! So while I was waiting I did so browsing and ended up buying an Anklet. The individuals in this store were very kind and extremely helpful. Thank you so much!!!

an
Review №86

Such beautiful store and amazing staff great selection of pieces from Fashion and Bridal if you are by the area I highly recommended this place to shop

Te
Review №87

Danielle is AWESOME!!! Always smiling, knowledale and picks out what I love!!! Thanks for always taking great care of us!!! I have been coming to Goodman’s for over 30 years and they never disappoint from custom made jewelry to fixing things that I didn’t think were possible to fix!!!

Ia
Review №88

Extremely pleasant atmosphere. I did not get that pressured feeling that I usually get when making a jewelry purchase and Bill was super helpful and made my experience enjoyable. Thank you so much.

Sa
Review №89

Great customer service! Selection is so so, but beautiful pieces.

Li
Review №90

Every time I walk into the store, I feel like a celebrity. I am greeted by everyone who works there with a big smile and eagerness to help me find what Im looking for. Even the Goodman brothers have taken the time to introduce themselves to me while getting my engagement ring cleaned. I couldnt ask for a more personal touch! I am a forever patron of Goodman & Sons.

Go
Review №91

A great place! Very helpful staff and a wide variety of merchandise to choose from. Wouldn’t shop anywhere else.

Ca
Review №92

I had to leave this review Kitty made me feel at home answered all of my questions. The customer experience at this jewelry store made me feel very happy. I will be back and this is my favorite jewelry store now.

Br
Review №93

Outstanding honest customer service. Because they are a local business, Salespersons are not constrained by corporate “scripts” to make a sale on products they truly don’t believe in; and the jewelry they sell is proof, as it sells itself. They listen to the customer and work with them on what the customer wants, not what they NEED to sell.

Rh
Review №94

Every time I walk in, and that is often, everyone is so friendly and helpful. The customer service is excellent! They also generously support local volunteer groups, such as PAWS in Poquoson and several civic groups as well. There is so much I could say about the staff individually but it would take all day to read. Definitely my first choice for jewelry!

Za
Review №95

Great environment. Very helpful staff, worked with me on my tight schedule. Had a great experience!

Wi
Review №96

I strongly recommend Goodman & Sons Jewelers. The team at Goodman & Sons are all extremely helpful and very courteous. I certainly will continue to shop at Goodman & Sons and will certainly recommend to others. customer Service is excellent.

Ki
Review №97

Savannah was very patient and gave great ideas when I was trying to find the perfect gift for my son’s girlfriend! Also, thank you for carrying merchandise by pandora just for Hampton University! Great selection of jewelry and awesome customer service! Thank you. I will be back!

Ga
Review №98

Goodman and Sons employees always provide great customer service. They even offer bottle water. 😊 The store has quality jewelry and the latest trends like Alex and Ani as well as Pandora. I was able to find a couple of pieces on sale. Traditional service, great prices!

St
Review №99

Every experience that I ever had with these professionals was a great, nice service. My wife and I bought our wedding rings from a Ms Shayna Andrews.and have been enjoying them every day since. Thank you for that great time.....

De
Review №100

Wonderful customer service. Very helpful. Will be back for sure.

Information
27 Photos
100 Comments
4.9 Rating
  • Address:2018 Coliseum Dr, Hampton, VA 23666, United States
  • Site:https://goodmanandsons.com/#utm_source=google&utm_medium=local&utm_campaign=Hampton
  • Phone:+1 757-838-2328
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–6:30pm
  • Tuesday:10am–6:30pm
  • Wednesday:10am–6:30pm
  • Thursday:10am–6:30pm
  • Friday:10am–5pm
  • Saturday:12–5pm
  • Sunday:10am–6:30pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
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