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Zone Heating And Air Conditioning
737 169th St, Hammond, IN 46324, United States
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Zone Heating And Air Conditioning

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Co
Review №1

The technician arrived on time and did an excellent job fixing my water heater. He went ahead and ordered the parts needed and came back promptly to install them. The charges were reasonable and good service. I recommend this company.

Ri
Review №2

We typically dont write reviews, but we were so impressed with Marks work during his recent HVAC maintenance visit. He did a great job dealing with some difficult issues and was not only conscientious and thorough, but informative and great with COVID protocols. Cant recommend him and Zone Heating And Air Conditioning highly enough!

Lo
Review №3

We purchased our home a couple of months ago and inquired about an AC maintenance program. The serviceman from Zone Heating And Air Conditioning came out and could not have been a bigger help. He was on time, courteous, professional, and very knowledgeable. He walked us through/performed some basic maintenance and gave us some items to look for in the future. Very satisfied. Looking forward to using them on a regular basis. Thanks.

Je
Review №4

Zone Heating And Air Conditioning is the best! I have been a customer for over 30 years and would never use any other company. Zone Heating And Air Conditioning was just at my house this morning to replace my aging heating/cooling system and my house is now delightfully cool! The installation was quick, not at all disruptive, and the price was great! You cant go wrong with this guys!

Ja
Review №5

The technician was excellent. My heart had given way because of the fan and he diagnosed it right away, figured out the warranty on the system and came back to replace the part once it was received promptly. Couldn’t have asked for a better, more responsive service. Zone Heating And Air Conditioning deserves 5 stars!

Ty
Review №6

Thermostat replacement. Bought the thermostat from Amazon and their service as well.Technician who came out did the work quickly, explained everything to me, and also reassured me that my current a/c problems werent due to my system, but just the extreme heat of the summer. Zone Heating And Air Conditioning saved me time and money on unnecessary evaluations of my cooling system. Very pleasant experience, will definitely call them in the future!

Jo
Review №7

Spectacular experience overall. There was a small concern but the manager Mark, went above and beyond to made sure that everything went good. They came on time, did the work properly, and friendly people. Very good customer service. 100% recommended and I will send people their way as I come across.

Bo
Review №8

Technician Jermaine fixed our heating problem quickly and expertly, explained what the problem was without any unnecessary or confusing jargon, and didnt use any predatory sales tactics. I was very impressed by both his attention to detail and his professionalism. If you need HVAC service look no further.

El
Review №9

Zone Heating And Air Conditioning schedule appointments in very professional way, they respond to my calls and texts timely all the time even at night and on weekends. They are super patience and details-oriented, their quote is very reasonable, they would like to do more than they should to save me a lot of trouble, their work is very efficient and beautiful, they are so honest and trust-able. Their communication is perfect. I prefer to give them 100 stars if I can.

Mi
Review №10

Melvin did a terrific job, was considerate, conversant and explained what was the issue was and needed to be done. I was very happy with the repair and inspection charges. Zone Heating And Air Conditioning came and made the repairs a day before our appointment when they had some open time and called to see if they could handle our problem early! Greatly approved!

Ti
Review №11

Zone Heating And Air Conditioning team have always saved our days during our heating/cooling units crisis. We are very impressed with an annual plan for routine maintenance with them. They came over last month on one of the hottest days to help with an AC issue. They were punctual to check on the problem, quickly found the leak and repaired it in within 30 minutes. They were very professional and took the time to ensure that we understood the issue. Fabulous!!

An
Review №12

We have had Zone Heating And Air Conditioning for several years now. We purchased our air conditioner from them as well as our furnace. We have a service plan and have been very happy with the fall and spring check ups. We have complete confidence in the service personnel, and have been with the same technician, since we started with them. He calls us to schedule the check ups and is always upbeat and personable. I have recommended them to several people and will continue to do so. Keep up the good work!

Kr
Review №13

These guys did an awesome job for me. Air conditioner went out and they had it replaced next day! Initially, Mike did an awesome job explaining options and detailing the age of the unit with recommendations. James and Stephen showed up first thing the next day and were very professional with the installation process. Would totally recommend Zone Heating And Air Conditioning!!

Ma
Review №14

Right from the beginning, the techs were professional that he could install central air promptly. Not only did they do an amazing job with the installation. I would absolutely hire Zone Heating And Air Conditioning again and would highly recommend them.5 star service.

Sa
Review №15

We had Zone Heating And Air Conditioning install a new high efficiency furnace, AC system 3 years ago and any time we had a question, they called back within minutes. When we needed quick service yesterday, they came within 2 hours! Who does that? Thank you Jeremy for coming to our rescue. You are one in a million and most of all we trust you and your team. Everything is working great now. Well always call you guys for future work!

Ja
Review №16

The tech showed up on time and was very prepared. He made some necessary check ups and adjustments for a yearly service and made some suggestions on the boiler. He cleaned up the mess after he was done. I was very pleased, Zone Heating And Air Conditioning is the best.

Ed
Review №17

I highly recommend Zone Heating And Air Conditioning. Both technicians were both very informative and also professional. I had my new system installed a week ago with zero problems or headaches with the rebates and warranty information needed for my new system. Lady from their office was very pleasant work with during the coordination as well as the warranty transfer. Zone Heating And Air Conditioning made it very easy and affordable for my new system. I had zero worries during the entire process as they handled everything for me and returned all of my information to me so quickly, it was nothing less than exceptional service from their team.

Dy
Review №18

Mike came out to give me a second opinion on a furnace issue and I was blown away by his customer service! He explained everything and gave me options on repairing or replacing the unit. I really appreciated his honesty and not using scare tactics to try to sell me something I didn’t immediately need. Thank you so much for great service! Will definitely be calling Zone Heating And Air Conditioning again should the need arise!

Ci
Review №19

Schedule appointments and don’t show. Do not recommend! Call several times to check the status of a technician coming out and every time the supervisor was suppose to call me. No call, no show, no status update. Just stood up! Basically a SCAM!!

Do
Review №20

I received a call when the technicians were on their way. They arrived on time and went straight to work. I think these are the best contractors I have ever had in my house. Jeremy and Mark were consistently professional and did an absolutely beautiful job installing the heater and chimney. Thank you for your amazing commitment to your customers. God bless you all.

Fr
Review №21

These guys are professional and courteous. Our energy upgrade was done in just one day. They changed the central AC, the furnace, the attic fan and also sealed the duct work. Everything was neat and clean when we returned to our house. Whenever any issue arises, we reach out to them him via email and they respond promptly. Cannot hesitate to recommend.

Th
Review №22

Zone Heating And Air Conditioning was a pleasure to work with! They were able to squeeze me in with little notice to get the job done quickly. The team was very professional and was able move my gas line very quickly. They even helped me move my BBQ in place to test to make sure the line works well. Would recommend them again!

Pa
Review №23

Jeremy was great! Friendly, courteous, and timely. He had the part on hand and was able to fix the system right away. The office was great too. I hadnt written down my appointment time and was able to easily call and find out the time. They also called to remind me the day before and Jeremy called to say he was on his way.

Ma
Review №24

Made 2 appointments and the tech never showed up nor called for either appointments. When I called the office they told me the supervisor was going to call me and they never did. Very unprofessional. I do not recommend this business for anyone.

Ed
Review №25

What an honest hard working decent company. Nearly every other AC company in this area has tried to basically create problems that do not exist. This company has provided maintenance and repair on several of my homes and have always done an exceptional job charging only for what was actually needed, our latest technician was great by the way.

Al
Review №26

First time dealing with Zone Heating And Air Conditioning and I was very impressed with the entire experience. They were very responsive and kept me updated throughout the process. The technician who showed up was very professional and knowledgeable. He was also very friendly, thorough and informative.I would definitely recommend them.

An
Review №27

Jeremy was prompt and understood the time frame I was faced with to make an appointment. He was thorough in explanations and helped me better understand how to use and when and why to replace furnace filter. I follow the manufacturers recommendations but wanted to make sure those recommendations made sense.

Jo
Review №28

We just purchased an old house and we needed to service the two furnaces, AC units and a humidifier. Zone Heating And Air Conditioning technician came out to the house and explained our systems in detail while doing a deep cleaning and adjustments. He was very competent and honest about his findings. I would definitely recommend them.

Ni
Review №29

Zone Heating and Air Conditioning is phenomenal! These experts are completely trustworthy and do the right thing. Jeremy was our specialist and he did an elaborate job at clarifying our possibilities, doing the work, and showing up on time. He even gave us a few pro clues for using our Nest learning thermostat. Exceptional client service!!

Da
Review №30

Zone Heating And Air Conditioning team recently installed a new AC system in my home. The whole team was outstanding. They showed up on time and their prices were reasonable. Jeremy and Joe even stopped by to check on things after the installation was completed to make sure everything was running smoothly. Highly recommend them to friends and family.

Je
Review №31

I wish I could give 10 stars because they have done amazing work. From Jeremy taking the calls to all the technicians; the staff are polite and professional. I’m so thankful to have Zone Heating And Air Conditioning service. I highly recommend.

Jo
Review №32

We enjoyed working with Zone Heating And Air Conditioning. They were very friendly and professional. I appreciated them sitting down with me and talking about all of the options for furnaces and air conditioners after they looked around my house. I also appreciated they make sure that every part of the quote was done correctly. They also explained their financing options thoroughly to me.

Mi
Review №33

Ive used Zone Heating And Air Conditioning for several HVAC repairs and recently they replaced our air conditioner. They have always responded quickly, arrived when they said they would, and were very courteous and helpful. They explain things to me in a way that make sense and have never been high pressure to make a big investment or upgrade. Its nice to have service professionals I can trust and rely on!

Ph
Review №34

Jeremy and his assistant were beyond awesome. They came out of a short notice to have my furnace installed. They did an AWESOME job! We are totally happy with the whole experience. It was worth EVERY penny! Big thumbs up guys!!!

De
Review №35

Been using Zone Heating And Air Conditioning for two years. Had a service scheduled expeditiously on the same day. They were extremely polite and friendly, talented, professional, and efficient! I would highly recommend them for any of your heating or cooling needs.

Te
Review №36

I have known Peter for several years now and I have never been disappointed by his services. He is always cheerful and makes sure you are happy. He always have few minutes to explain everything to us before he leaves. He is an asset to Zone Heating And Air Conditioning company and I am proud to know him and I am comfortable with the work he does. Thanks Peter. I recommend them.

Mi
Review №37

The technicians and office staff are courteous and helpful. They have reasonable rates and are extremely trustworthy. We usually are not home when they perform service, and they have codes to get in the door, and they know to be careful about our cats. I would trust Zone Heating And Air Conditioning and recommend them to anyone!

De
Review №38

Jeremy came by and showed me exactly what was wrong with the Unit. Parts were ordered and installed in a timely fashion. My issue was resolved quickly and efficiently. Would definitely hire them again.

Lo
Review №39

We just had the best experience with Jeremy. My elderly mother had issues with her air conditioning and Jeremy knew just what to do. He was knowledgeable and took the time to explain everything. He went the extra mile to ensure my mother was well taken care. We are now sitting in a cooler home thanks to Jeremy.

Ry
Review №40

Our A/C stopped working this afternoon and Zone Heating And Air Conditioning came out with a super quick response. Specialist checked our system for us so we are on our way back to being cool again. We are multiple time users of this company, we greatly appreciate them and highly recommend them.

Li
Review №41

The tech that came were so polite and helpful answering all my questions and concerns. I appreciate this company because of their reliability and always so professional. very pleasant to work with, I recommend this company often!

Ni
Review №42

We kept postponing installing a new air conditioner for years, but after calling Zone Heating And Air Conditioning and getting such an affordable quote, we did not hesitate. One week later it was installed and the servicemen were careful and took great care in not making any messes. Overall, I am a very satisfied customer.

Th
Review №43

Zone Heating and Air Conditioning has been our HVAC specialist for many years. They’re always very diplomatic and elaborate. They show up on time and do a painstaking job. We’ve had system inspection as well as a split ductless and new air conditioner installed over the last 2 years. Recently, Jeremy was out for our full checkup. Extensive service as usual!!

Ho
Review №44

Had a pleasant experience. Called on a Saturday to the answering service and within the hour a technician had contacted me. Peter was professional and well mannered. He arrived as promised and explained my options clearly. Did a great job. Thank you.I cant hesitate to recommend Zone Heating And Air Conditioning company.

Ch
Review №45

I woke up to a cold house during the cold winter. I called Zone company. They were at my home in approximately one hour and diagnosed the problem. I could either repair or replace my 10 year old furnace. They advised on the options and pros and cons of each without pressure. They installed a new furnace by 4 pm. They were prompt, courteous and efficient. I highly recommend them.

Pa
Review №46

Zone Heating And Air Conditioning are top notch professionals. I have used them at my employment facilitates for ages. They have fixed every problem from air conditioning to heating. Their techs are always right on time, Don’t hesitate calling this company!!

Al
Review №47

Jeremy called us a head of his arrival and once he was here and he briefly went over the procedures. He was to perform and answered my question. He took the time to clearly explain the answers to my concerns. He worked quickly and efficiently and got the job done in a timely and professional manner. I have and will continue to ask for him by name for my semi-annual HVAC Systems check-ups.

Ja
Review №48

What I like most about Zone Heating And Air Conditioning are the employees. The company schedules check ups for my equipment twice a year and the employees are always on time, knowledgeable about my equipment and new options, and friendly. Great follow-up service with the service plan option.

El
Review №49

I’ve had several services calls on my a/c and other companies wanted to replace the entire ac unit. Zone Heating And Air Conditioning found the leak and saved me a significant amount of money. My ac unit hasn’t been functioning for two years but am now happy its working great. This company is the only one I will trust to work on my house. Highly recommended!

Jo
Review №50

The tech never showed up and I wasted a day waiting for them. I called multiple times and was told the tech then the boss would call me but I never heard from them

Me
Review №51

Probably the best AC service weve had in a long time. Previous company told us that this unit will need to be replaced. At this point it was leaking water from the air handler, and we were about to get a few quote, but decided to have Zone Heating And Air Conditioning take a look. Its fixed, we dont need a new unit, and tech was truly amazing. Very, very thorough, and professional. This is now our go-to company.

Ro
Review №52

Our unit died and we had at least 3 guys out who said that we had to replace it. Zone Heating And Air Conditioning rep is the one who acknowledged that replacement is not necessary and knew what to do to fix it.. Told me exactly when they would need to be in my home; came at exactly those times. And fixed the issue.Thanks and highly recommended!

Da
Review №53

I stopped in to ask about my blower wheel not properly working. Peter was courteous, and professional when I told him I was working on the furnace myself. He offered a couple of solutions to my problem without hesitation. After learning what my true problem was, I purchased the motor from him at a very reasonable price and with his advise and direction, I installed it and now my furnace is as good as new. I will certainly recommend Zone Heating And Air Conditioning company to friends and family.

Sa
Review №54

Had our furnace inspected by Peter. He did an excellent job, very thorough and respectful. We have a crack in our furnace and other issues, Peter pointed them all out to me explained in detail everything so that I understood. Very happy with Zone Heating And Air Conditioning service and professionalism.

Ke
Review №55

My experience with this company was terrible I called them on Saturday they said the tech was going to come out on Sunday, he never showed, I had to constantly call them to follow up on the visit - the tech said he was not able to make it on Sunday and that he going to come by Monday morning – I understand you get busy all OK – So Monday comes around and after reaching out every hour he finally arrived Monday night - charged me to replace a $30 part the take him 10 min to change for a little under $500- I thought fine as long as my furnace is fixed and a few days later the same original issue happened – I called the company stating the issue is still not fixed - the company said they will have the same tech come out the next day which he did – the tech told me it was a different issue and he would let me know the cost that will fix the problem, but he never let me know the cost – hold on but wait? I spend almost $500 ! What was that for then? They never fixed the original problem - I just gave up on them – and felt robbed.I am giving them two stars simply because I am in a good mood today and they did come out and look at the issue and the tech did seem nice – another concern that raises a flag - the reviewers have to be fake, for example Charles Lee; that reviewed two heating and cooling places during the same time in different totally different areas, and with two other reviewers with the similar last names Hanson and Hansen?- and every reviewer gave them 5 stars and stating same day service? That never happened with my experience - If those are real reviews then the company changed and starting to go down hill.. Sorry wish I could give them 5 stars - I do enjoy giving awesome reviews when there is good experience but not with this business – please look elsewhere and be warned.

Ka
Review №56

I had an annual check-up of my heating and cooling system this time round done by a team of three technicians from Zone Heating And Air Conditioning. I was impressed by their prompt response and convenience, efficiency, and clearly communication about the work. I highly recommend this company moving forward.

Ed
Review №57

Very communicative, knowledgeable and professional. Jeremy has serviced our heater a couple times now and he is a wealth of information. Highly recommend Zone Heating And Air Conditioning to anyone looking for HVAC services.

Be
Review №58

Thank you Eric with Zone Heating And Air Conditioning. He was quick to diagnose the source of the problem and had a replacement part with him. He was extremely professional and I appreciated his willingness to teach me what mechanically went wrong. Thanks Erick for your outstanding service.

De
Review №59

Highly recommend Zone Heating And Air Conditioning. Jeremy was friendly and went out of his way to show me what he was doing and what was wrong with our malfunctioning furnace. All I can say that they met way beyond our expectations! I have never received such terrific, professional service in my life as I have from Zone Heating And Air Conditioning.

La
Review №60

I needed to have my 15 year old HVAC unit replaced, and was happy to find Zone Heating And Air Conditioning. They exceeded my expectations in all areas: competitive pricing, quickly fit me into their schedule for the installation, included many extras and did a great job. I especially appreciated the expertise of Peter and would highly recommend asking for him for next service.

Ju
Review №61

I had messed up when I tried to replace my thermostat and my heating would not come one. I called Zone Heating And Air Conditioning and Jeremy came out the same day and got me squared away in no time. I will definitely hire them again.

Ha
Review №62

Furnace quit working and Jeremy responded to the call. Came out on a Sunday and got the furnace running smoothly. Very knowledgeable and professional definitely would recommend.

Ty
Review №63

Thanks, Jeremy and thanks Zone Heating And Air Conditioning for creating such a high ethical standard! Ive been without A/C for a week because another company kept postponing.These guys came and I honestly dont have the words to express my gratitude to for his knowledge and exceptional customer service.

Da
Review №64

Jack was very informative and did an excellent job when installing our new furnace and AC system,hes got years of experience in the business and knows exactly what you need. I recommend him as well as any of the Zone Heating And Air Conditioning,technicians, we have been with them for 2 years.

Fi
Review №65

Horrible experience. Bad customer service and very insencere. Tried to give them the benefit of the doubt and got stood up twice. They have wonderful reviews but maybe things have gone downhill for them. They tell you to wait for calls that never happen. Wasted 2 full days waiting for them to come to my house. A man named Phil told me my number comes up as a likely scam. I’ve had the same number for 16 years so I don’t understand how that makes sense. DONT WASTE YOUR TIME CALLING! This was a very upsetting experience.

Ra
Review №66

Being a first time home owner and having no knowledge whatsoever about A/C home repair James not only repaired the issue but was so helpful and gave us tips and suggestions on how to maintain our AC unit I would recommend him and Zone Heating And Air Conditioning 100%.

Information
1 Photos
66 Comments
4.7 Rating
  • Address:737 169th St, Hammond, IN 46324, United States
  • Site:http://zoneheatingairconditioning.com/
  • Phone:+1 219-513-3630
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Air conditioning system supplier
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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