For a furnace malfunction, a previous company charged me for 3 expensive service calls, and never fixed the problem!The McAllister company sent Matt, who fixed the problem in less than an hour! So grateful for his expertise! Thank you also for the great service, from Dana and all the other courteous professional receptionists I spoke with. I have used McAllister for service in the past 5 years (plumbing issues, etc ) and they never disappoint, with their sharp skills and professionalism . I will always recommend them …5+ stars!

Great service . Would not hesitate to recommend them for anything hvac or plumbing related!

Have used McAllister several time, and they really are the fair price guy. Chris P took excellent care of our plumbing problem. He was professional and explain everything. Wouldnt consider another plumbing company. Great job at a fair price. Thanks Chris.

Very knowledgeable. Puts customers needs first

As always, great job by the people at McCallister plumbing! Chris F. arrived at our house on time, installed the plumbing under our new kitchen sink, moved the electrical switch and the disposal, and it all functions beautifully. Masterfully done!

We recently had a new furnace and AC unit sold and installed by McCallister. Ryan was an incredible salesmen helping with understanding what unit was best for our home while applying no sales pressure whatsoever. We planned on getting several more estimates but I was so impressed by Ryan’s professionalism that we decided the price was extremely fair and purchased in the first meeting. The install we expected to wait a long period but were surprised that within a week they scheduled us! The installation crew showed up and were incredibly professional. We have a very old house from 1860 and once they found several dangerous hazards due to poor installs in the past they went about and beyond putting in new vents and re mortaring our chimney (none of which was in the original estimate they did free of charge) to make sure that my family and I were not in a hazardous scenario for carbon monoxide. They did all of this without saying “well this is more than we expected do you want us to fix this? If so this is what it will cost...” like I’ve experienced in the past. They did a full walk through of everything they did and why and if I could I would rate all 4 of these men well over 5 stars. To the owners of this business I can only say you should be extremely proud of this team. Thank you all for doing well more than you had to and never once trying to take advantage of my family. I back up the name “Fair Price Guys”. I’d recommend you to anyone and I will. This was posted on my wife’s account but my name is Chris Gannon.

We were treated like we were family by the team at McAllister. From the office staff to the hands on repairmen, everyone was knowledgeable, polite, and eager to solve our furnace issue. At every step of the repair, they kept us abreast of costs associated with the repair I will refer friends and family to McAllister with confidence.

Mcallister Plumbing is the best!. Talk about Murphys law. Whenever we call for service, we always end up having something worse than what is expected. They not only handle things professionally but their workmanship is off the charts. They go out of their way to make sureyour totally satisfied even if it takes longer than what they expected to be at your house. Andy, Matt, Christ, etc.... i cant say enough about how much you have helped us out. Thank you so much for everything,

I have been a customer for many years and have found Mcallisters to be one of the most honest and fair HVAC companies in WNY. That is until the last couple of years where it seems they have significantly changed. Most of their best techs have left the company. It seems the techs that are left are not very good. I also feel they have begun to overcharge. So I now have moved to another HVAC company. I simply cannot recommend Mcallister anymore.

I needed a leaky faucet replaced, they ordered it promptly and repairs were made in a timely fashion.

Thank you again McAllister Plumbing! My stationary tub in basement backed up and left water all over basement floor. I called McAllister Plumbing right away and Andy came out the same day; actually within a few hours. Beverly called me to let me know when he was on the way and the approximate time he would arrive. Always on time! Andy quickly diagnosed the problem and solved my issues. He was very polite and informative and had excellent recommendations for me. Amy called me the next day to make sure I was pleased with the service and if I had any questions or concerns. McAllister Plumbing has provided great service and satisfaction time and time again. They have replaced all the old galvanized steel water lines, put in a new hot water tank, a new dryer vent, fixed shower and kitchen faucet leaks, unclogged drains and sewer line. They are my go to team when I have plumbing or heating issues and I highly recommend them. Fair prices, great customer service and very professional!

Very responsive, thorough, and HONEST.

Great serviceq

I help my cousin with maintenance and personal issues regarding her and her home. When she had a heating problem a few years ago we tried McAllister Plumbing. So glad we did. Not only do Jeff and Brian do great work but the office staff is great.When there is a problem both Danielle and Katiedeal with my cousin in such a helpful, kind manner. Then they call me, no matter HOW busy they are, to update meon the situation. I sincerely appreciate their kindness.

Just had a new furnace installed and the installers were top notch. They were very clean, efficient and friendly. McAllisters titles themselves the fair price guys and I think they are just that. They are honest and give you there opinions without selling you a bunch of stuff you dont need. Thank you for running an upstanding company.

Just wanted to take a few minutes to say how satisfied we were with Ryan, Nick and Peter who spent two days in the cold installing our generator. They were on time each morning and worked all day at times in the dark with the winter early evenings. The work was neat and professional with only minor power interruptions. High praise to the team.Also want to give cudos to Matt who responded to our emergency call the next day to fix our furnace . He arrived before going to the office and found the problem quickly to correct the issue. I was originally questioning the fact that we were not getting call backs for some issues we had but the system worked well for our latest emergency. Keep up the great work.

I have McAllister Plumbing and Heating do all my plumbing, heating and cooling work including annual maintenance of my furnace/air condition units and sump pumps, going on 5 years now, and counting. I believe its best to stay with one outfit to maintain the vital mechanical units of my house, due to continuity and their familiarity with the units. That means I trust their workmanship and professionalism, and they havent given me a reason to break this trust. I recommend them highly if youre looking for the same needs.

They were extremely responsive in my time of need. The sewer was completely plugged and they were able to find a technician to come out the same day! The technician was professional, personable, and worked very, very hard to solve th problem. The extent of the issue was beyond what he could solve alone, but it was not for lack of effort. Additional help was called and the issue has since been resolved. The tech took great care in making sure he did not mess up our new floors. From the first call to the end result, McAllister was top notch! I would highly recommend them for plumbing work.

Mcallister used to be the best in the Southtowns. I would have given them 5-stars easily. We used them many, many times and always had great and honest service. Then their owner TJ retired and things went downhill. Weve had so many problems since then with installation errors and overbilling. We also now find heir support staff difficult to deal with. Unfortunately after using McAllister for over 20 years we feel we must move on to another HVAC company.

Our central air went out on is. The technician that showed had the problem diagnosed and repaired in very short order. He was very respectful and professional.

Our furnace is not working. Called McAllister since they had done work on it before for previous homeowner. They refused to come out on the weekend because we are not an existing customer. To me that is horrible customer service. Its one of the coldest weeks of the year. Will never call them again.

Weve used McAllister for all of our plumbing/heating needs for the past 10 years and have had mostly good experiences. However, recently we have had some bad experiences that have caused us to decide to take our business elsewhere. About a year ago one of their plumbers was here and forgot to shut off a valve and flooded our bathroom. He then left without even offering to help clean up the huge mess he made. McAllister reimbursed me for the inconvenience but the incompetence of the plumber was concerning. Then, recently we had them out again to fix a leaky shower head. The plumber told us he needed to come back because he didnt bring the right tools. What he failed to mention was that he also broke the shower rendering it unusable which we had to discover ourselves the following morning. To make matters worse, Amy at the office then proceeded to argue with me about whether or not the shower was already broken, they wanted to charge additional fees to come back out to fix the problem they created, etc... Overall terrible experience. Will be looking for a new plumbing company.

Excellent response time, fast efficient service and very friendly.I highly recommend them for any plumbing issues you may have.

They do great HVAC and plumbing work

Excellent Service. Fixed my leaking pipe and inspected my furnace and is ordering and will rerplace a needed part that was discovered when my furance was inspected. I will be using them in the future for any work that I will need.

Update; had McAllister come back for a different problem- forced hot air furnace wasnt working- had other companies look at it- never worked right- called McAllister - Jeff showed up and - found the problem and made sure all potential problems were eliminated- very methodical in problem solving approach and very well trained- thanks again.have a navien system installed and was not told that it needed to be flushed periodically- may have been told just wasnt listening more likely- had another company come in that was qualified to service- very apparent NOT qualified- Navien systems are great but when they go bad- you could be inconvenienced for a while- called Mcallister as he was recommended by a friend stating they keep up to date on training. Jeff showed up and was very serious and methodical as these things arent pulling out a tank and slapping another one in. got all the parts needed- when he said hey would be there- ( the other guy didnt get all the parts and when they did arrive they didnt check the mail until the next morning- their schedule was already done for the day so you now were hopefully on the next day) - submitted warranty items - couldnt be happier- i found my HVAC and plumbing guy.

Very happy with their Service and the courtesy they show in person or on the phone.

Great response time, suggestions, and workmanship.

Garbage. They Drive around with advertisement on there vans and when I called I was denied service. I was told they are to busy and cant take new customers.... what a joke. Waste of time to call, just call people who wont turn down your business.

Very honest, humble service

Is there anyone out there that will return your call. Came to my business looked at the job never heard from them again.

Always great food