Very nice and explained everything I needed to know about my brakes. My daughter took me to pickup my car and she had a check engine light on. Even though it was close to closing and all the technicians were busy they took the time to check and let her know what they thought the problem was. I will be taking my car back again.
Havent had any work done on my vehicle here, however they have been a good place to get Amsoil as they are a Amsoil Dealer.
Take all my three cars to themVery honest and reliable peopleDo whats needed on vehicles, no un necessary repairs
Nice work. Good people.
Have always had great service and reasonable prices. When they fix something it stays fixed
Very trustworthy & honest shop! Was quoted a price 2 fix vehicle upon completion was informed that i saved $250! Now they couldve had me pay the agreed upon price,but as i said very honest & trustworthy. Just took my vehicle out of the shop for another problem & they have my car sounding like its brand new! They have a new lifetime client in me now,thats for sure! Great guys!
Very Friendly and professional. They treat your car like it is their own and understand safety and cost. Very efficient and trustworthy.
Best Garage on the East Coast! HONEST, FAIR & TRUSTWORTHY
We had the best experience, really nice staff, and prices worked great for us, totally recommend it!
Beautifully honest and fair people. They repaired the wrong thing on our car and totally ate the cost. They find the cheaper good parts, quote the labor costs up front, and avoid suggesting repairs until theyre more certain of the actual problem.The only place Ill take our cars.
These people are really good. I know everyone there.James and I became good friends. They are ready to help you with any issue.I like everyone there, James, Mike, Brunel, Mark, Eleanor and Julie.
I love this place. I will not take my cars any other place but here. Great work and great people. Thanks so much.
There’s not a better place to have your car repaired. It’s worth the price they charge and they are the most respectable people you will meet around here. I wouldn’t take my car anywhere else to have a repair done around here. This is the only honest garage around here that will fix your car for the right price.
Excellent service good prices!!! I picked this garage for the first time due to the reviews I read and would definitely recommend.
Honest, family run business with competent and knowledgeable employees. This is the only shop in the area that I allow to work on my vehicle for anything other than tire changes or alignments.
Love this place!! They started and finished repairs on my car within the same day, and all my questions were answered along the way. Theyre very thorough, helpful, friendly and priced very reasonably!! Im very appreciative for their timely great work and great price- thank you, Martins Garage! Ill definitely be recommending you!
Very reliable mechanics there I will continue to get my vehicles serviced there never had a complaint
I had heard so many great things about this place until I found that they charge an extra 20% if you bring your own parts in for replacement. In my 40+ years of being in the automotive field I have never, ever, heard of anyone doing this. How do I know? Over these past 40+ years I have always provided my own parts to every shop who has repaired my vehicles. Automotive repairs are expensive enough as it is, so because I want to save myself money by buying my parts cheaper elsewhere due to you providing almost the same exact part in most instances at a markup, you want to charge 20% on top?? Thanks, but no thanks!!!!
Always truthful about the work that was completed. They are proactive in their analysis to forecast any future issues with your vehicles ad propose cost effective solutions. I have had them work on many of my vehicles over the years and have been very pleased with all of their work. Highly recommended!
I had a pickup towed there with a flat, they were polite and very helpful. I then had my Sienna maintained there with ~$1500 engine work (including replacement of timing chain, water pump, tune up, belts, dent removal and a couple of other things) They were polite, very professional and friendly. Everything has been done for the amount quoted and on time 100%. I am now having a transmission flush by them. I have used 2 other mechanics/garages in the area and Martins is the best by far. I would recommend them to friends and family.
I needed a minor thing done (less than 15 minutes) and they did it free of charge for me!
They were booked solid and could not come help me. They did take time to give Me things to check and a referral for someone else. Would highly recommend this business.
The most friendly family owned garage Ive ever come across.. they came to us broken down on the road side and had us back up and running in 12 hours from a blown out transmission. Legends
Excellent Garage...Hard to get to laugh thou..lol... but they were great to work with. Best price around!! They Quoted me a Price for replacing my Brake lines on my Silverado and were actually under the estimate.. Very honest and hard working Garage. Thanks again
To be honest I was a little skeptical about using this garage for car repairs. I work close by so it is within walking distance for me. After visiting this garage the first time for a sensor repair I knew I was going to be coming back. The mechanics know what they are doing and the price is awesome. Way less then any other shop I have been to. Granted you do usually have to make an appointment and recently they have been busy but if you have a problem come up out of the blue they will usually look at it for you no cost. Great garage!
Excellent service, quality work and top notch customer care!
Great communication, and overall customer service. Clean, organized shop and lot. Very fair prices.
Have been taking my cars here for years and have never been disappointed. Honest and to the point about what your car actually needs and what can be put off.
No problems in over 30 years. Great service.
Always honest, polite, and fair in their prices. Very professional, knowledgeable technicians!
Wonderful service and good honest people.
Excellent service providers and very truthful.
I left my car at Martins garage and asked for an estimate for the repair and gave directions not to start the repair until I give an okay to repair. I received a call 2 days back later saying the oil was changed out and after using the OBD codes their diagnosis was to change out the idle control motor. The estimate was $460+ and cost for providing the estimate (reading codes, changing out the oil to see if they could get rid of one of the codes was $120+. This was included in the $460 repair cost). I gave a go-ahead to replace the idle control valve and also requested them to look if my driver side tie rod needs to be replaced (during my previous quick oil change at Midas, I was told tie rod needs to be replaced and they gave me a estimate of $170+ for replacement and wheel alignment. I thought the estimate was unusually low and did not get it done at Midas).Someone at the garage called me back 2 days later and told me the car was fixed and the tie rod did not need to be replaced and was absolutely okay. They asked me to bring my VEIP fail report with me so that they can sign to get a waiver in case the OBD coded reappear when I go for inspection. I took the paper work to them, got it signed and drove my car after paying $490.xx.I took my car to VEIP station4 days later and the my car passed inspection with out any issues.My overall experience with Martins has been good and I will definitely recommend them. The employees seem to be honest and were very pleasant to deal with.
Finally an honest mechanic in Hagerstown.
Customer service is horrible, disrespectful and unfriendly, if a 0 star was an option I would definitely choose it :)
Super friendly!
Fixed it for under estimate.
Excellent Garage and service!!!
Check it out.