The folks who work in my local operation for very nice. We did have an issue recently where the person who came damaged our fence and landscaping lighting. I contacted the owner... He never responded. Again, the people in the office have been very good though. One last and most important thing, we still have lots of weeds. Whatever they are applying, it doesnt seem to be working. Im giving them a couple more months to make it better before I look elsewhere for service.UPDATE- Three weeks ago, two Service Managers came to look at the damage. I was able to get it repaired and reimbursed. Happy ending!
Donovan H does a great job! Always takes the time to listen to my concerns and explains things in terms that are easy to understand. Another company killed the majority of my grass a year ago. Donovan and top turf have done a great job getting back in shape!
Our technician Geoff always does a very thorough job. He provides a detailed report of the types of weeds he notices and what he used to treat them. Our yard isn’t weed free yet but it’s getting real close.
I called Top Turf on Thursday to express concern about some bushes and trees in my yard and they were swift to respond. Jennifer answered my call and set up a service call the next day. Josh came out Friday am and explained the problem and handled it immediately. I was so impressed and highly recommend Top Turf!
We had our 1st experience with Top Turf for fertilizing and weed control. I will be honest, it was a bumpy start as we require notification of prior arrival because of a gate and a dog, but they can only give a 1 day notification as scheduling is all set up and controlled by the computer. We did have some plans for the day they scheduled us, so asked for a time window, also not possible. So we asked to be rescheduled at the beginning of the next week. Apparently that is not possible; again, the computer generates the schedules. So we waited for their arrival. (The scheduling staff were very pleasant and polite, but the scheduling process is bizarre.) Geoff arrived at 1150 and performed the service. I spoke to Geoff several times during his work and at the completion of his service. Geoff is very professional and personable. He is very knowledgeable in his profession and he is simply a nice person. He is an asset to your company. Based on this we will continue our service.
Tim and Martin made the applications to my lawn and were very diligent in making sure that every inch of my lawn was treated appropriately. Tim took time to explain what problems he saw, what products were used to combat the problems, and recommended watering cycles. Very professional, courteous, and were both obviously committed to exceeding customer expectation. Job well done guys.
Over the last year Top Turf has done a great job getting our yard looking good. Ricky M was at my house today doing his job. Very good guy. I will definitely be staying with Top Turf
Too Turf has always done an excellent job of taking care of our yard. They leave very thorough instructions for our follow up routine. Very thorough in their applications (I sometimes see other lawn care companies in our neighborhood who FLY around backyards during applications.). Top Turf does NOT!
Ive had Top Turf for about 6 years between two different houses. My grass can be puzzling at times but they always keep after it until things are right. My technician, Jonathan H., is new to my grass and provided some good insights and an improvement plan that sounds doable. Hes the real deal and I am looking forward to working with him.
Just began using Top Turf for weed control in our yard. Great customer service. Always returns a call.Rickey M applied our 1st treatment. Gave specific information about what was applied. Looking forward to achieving a good lawn.
Been using these guys I think coming up 20 years. Consistent service, great yard, and been fair on pricing through the years. What can I say more. The guys when I see them are always very nice and care about what they do. Ask for Donovan, does a great job.
As a new customer as of this year, I have been impressed with the service and follow up. Jonathon is our guy and is very courteous and knowledgeable. I’m looking forward to having the best lawn ever !
I’m very pleased with the service Top Turf provides for my lawn care. My lawn has significantly improved over the past 6 months and I look forward to seeing what it’ll look like 6 months from now. I met Geoff our technician, he was very professional and kind, and made sure to answer a couple of questions I had. Thanks Geoff!
Very professional and friendly. Did a great job. They were efficient and did the job very well.
I liked that Timothy F with Top Turf called and talked with me about the yard and what he was going to do to make it look better. Very friendly guy! Our yard is looking much better this year thanks to Timothy and Top Turf Lawn Care. Thanks!
Recently swapped to top turf from another provider. Couldnt be more pleased with the results! They treat each lawn individually based on each lawns needs! Highly recommend! They service several lawns in my neighborhood and they all are the best looking lawns around! Their results speak for them, also a special shout out to my tech Rickey M. for the great work!
Greg and Dennis showed up to determine if army worms had damaged our lawn. They determined that they had on a portion in the backyard and while they were there corrected a mistake that would’ve led to killing the front lawn which was actually centipede grass(originally thought to be Bermuda). Big thanks to these two gentlemen.
Tim Frady did a thorough job on my lawn today. He explained what he was doing and what I needed to do after.
Reliable weed and mosquito control. Our technician Ricky M does a thorough job.
I am so pleased with Top Turf. When I called to start the service I thought my entire lawn was weeds and that it would be bare dirt after they died. To my surprise, the very next day I had grass! It was finally able to poke its way up! Geoff did a great job today!
Our lawn looks great. Thank you so much for all your hard work, Ricky and Gerone (spelling?).
Think Timothy F. was my technician. Very professional. Been very pleased with team being courteous and knowledgeable. Thanks
Chris Hamby did a great job of fertilizing and spot weed control. The yearly service is affordable and a great way to keep the yard top notch.
Top Turf is top notch they have my yard looking amazing very professional this is the first season since I laid my new sod and it was looking like it wasn’t doing to good thanks to top turf they new exactly how to respond to it and nourish my yard and it’s looking better then a lot of golf coarses thanks top turf and my tech Adam S!!!
Geoff always does a great job on our yard. I’ve been using top turf for several years now and they have always kept my yard looking good. I would recommend their service.
We have been using Top Turf Lawn Care for the past year for weed control and we are very satisfied with their service. Our technician Geoff C always services our lawn and I love his professionalism, vast knowledge, and expertise. He is always happy to answer any questions I have. Thank you!
Mike explained which weeds he saw and todays treatments at my two locations. He arrived on time and provided documentation for my records. He seemed knowledgeable and professional in his explanation and application of the products. The companys pricing and services seem less expensive and more effective than my doing it myself.
Great work performed my TopTurf. My weeds have been non existent if not minimal. Yard has gotten greener as well and looks healthy. My technician Tim Fraty did a great job.
They are professional and always perform the job well. Chris our technician always listens to our concerns and does his best to address them.
We have just begun using the company six months ago so it is too early to speak an the effectiveness of their products, however Greg and Dennis are the two technicians that came out today, & seemed very knowledgeable, communicated to us the treatment being done & seemed thorough as well. Time will tell how well their products work.
Jonathan H took the time on a hot summer day to answer my questions about bare spots in the front lawn & side yard. Much appreciated!
The service provided did not prevent the lawn from having weeds. The only time my lawn didnt show weeds were in the winter months when the grass was dead. The service representative told me that it was basically my fault for having a balance on my account and prevented them to do what they needed to do to correct this issue. I did refused to pay a balance for a service that did provide the results intended.The balance indicates that the service was provided but obviously not done correctly or done at all. Very disappointed in the services and the customer service. I do not recommend this to be a service of choice for anyone.
Tim Frady was so nice when he came by to look at our lawn. He gave us some tips to get our current sod growing and was very knowledgeable.
Thank you to Mike for coming out on weed problem we are having. very knowledgeable and informative. appreciate the business.
Had a fungicide treatment done. Time will tell if it works. I do like that the call the day before to let you know a technician will be coming.
Johnathon did an awesome job and is so helpful and kind. He is surely a huge asset to your company. Would recommend
Marty P & associate did a great job today! Great service and communication. Thanks.
The tech did a good job as far as I cold tell. I arrived home after he had completed the work.
If you sign up for their service, make sure they actually service your property! The first time they were scheduled to treat my yard they sent the technician to the wrong address, so my yard did not get treated that day. A week and a half later they scheduled the aeration, but no one came out that day. The weather was poor that day so I assumed they were not able to get to my yard but the next day I received an email stating that the service had been performed. I called the office and told them it was not done and they asked what made me think it had not been done so I told them that I was home all day and there were no holes or plugs in the yard. Three days later they did actually come out and aerate the yard. About a week after that a two-man crew came out to treat my yard. I was not home that day so I reviewed my security cameras and observed one tech treating my front yard but neither one of them even walked into by backyard, despite not having a gate or any animals in the backyard that would prevent them access. I called the office and verified that the service I was paying for did include the whole yard and then told them I had video showing that they only treated the front. I was told that a manager would come out the following day to take a look and discuss with me. However, the next day I received a phone call from the tech that “treated” my yard and he told me that he did the whole yard, front and back. I then told him that I have him on video only treating my front yard. At this point I was done so I called the office again and canceled my service and requested a refund. Two weeks and a phone call later, they finally refunded my money.
Tim Frady and Austin Hooper performed core aeration of our lawn. Both were very professional and made good recommendations for follow up services when they were finished. Good job thanks.
From the initial quote and speaking with Crystal to get more information, working with Top Turf has been a pleasant experience. They came out quickly and the technician Wayne was very professional and let us know he would be applying the treatment before he started. This is our first application so we are hoping for great results. Thanks Top Turf Team!
TopTurf was in and out. Yard looks great. Chris Hamby did a great job
Ricky M did a great job. He was personable and professional. He took time to explain what he was doing. Thank you.
Greg & Chris came by my house to give an extra treatment for nutsedge as requested. They knocked on my door & explained they could not treat the lawn due to the rain & would come back later. How nice they were to notify me instead of leaving me wondering. The lawn has improved so much under Top Turfs care with such responsible technicians!
Before Top Turf I had the worst yard in the neighborhood. Within 3 month, I had the best yard in the neighborhood. Thanks Dominique G. and Top Turf.
Chris was very professional and did a great job. Thanks
Ive been using Top Turf for the last 4 years at my current home and for the previous 2 years at my last home. For the last 6 years Ive had the nicest lawns in my neighborhood! Top Turfs staff are easy to work with, they answer their phone when I need to talk to them, theyre a great value, and they get results. Geoff is my regular technician, and he takes personal interest in each of his customers lawns. I highly recommend Top Turf.
Gerome was very polite, professional, and did a great job fertilizing while Ricky sat in the truck and watched!
Tim Frady and Jeffery Stancell were my techs and they both were very informative regarding current conditions with the lawn and what was needed moving forward.
Ricky applied a fungicide for Dollar Spot lawn disease. He notified when he would be hear to perform the work....appeared at designated time and was thorough in instructions as to follow up required.
This was our first treatment. Adam (service tech) was very polite and explained treatment. He answered my questions too. I’m hoping to have less weeds and more real grass.
Greg and Dennis came by, and Greg was extremely helpful and answered all of our questions! Thank you!
Geoff C was courteous and professional. He answered my questions on weed control for various types of weeds in my neighborhood. I recommend this service to others.
My tech is Tim Frady. He does a good job is is polite.
Timothy F. did the aeration on our lawn, and he was polite and efficient in doing the work quickly, but accurately. We have had very good service from Top Turf.
Great customer service and my yards always look healthy. Thanks Tim Frady
Tim Frady handled the weed control and fertilizer for our property today and as always he was efficient and professional.
Geoff has been a great tech and didn’t mind that one of our dogs greeted him in the backyard and followed him around. Lawn looks better than ever.
Ricky and Jerome worked hard in 95 degree heat to fertilize our yard. Dedicated service!
Geoff, the technician that services my lawn from Top Turf, does an amazing job of maintaining my lawn weed free, healthy and green. On his recent visit he took the time to explain a better way to water my lawn for maximum lawn health. Geoff has serviced my lawn for many years and I would recommend Top Turf to anyone looking for professional lawn care at a fair price.
Received great service from Tim Frady and Jeffrey Stancey! Very friendly efficient and speedy!
Weve been using Top Turf for several years and were happy with the customer service so far. Theyve been very responsive and helpful whenever we had questions. Theyre also proactive with assessments and suggestions for things that are needed in the lawnOur Technician. Gregory Peterson has been very helpful.
Approached Dennis Ellis about a lawn problem while he was servicing another customer. He took the time to look at my concern, answered my questions and even treated the area. Service like this is why I stay with Top Turf.
Very nice service and service techChris Hamby did the job and was finished andGone. Very professional.
Ricky did a great job. Thanks guys for your professionalism!Tom
Very nice to work with. My Technician is always friendly. I like him a lot. 😊
Lawn applications of fertilizer and weed control - We have used this service for years and our lawn looks amazing and others in the neighborhood comment on how nice it looks. Thanks Dominique G for your service today and for taking great care around our garden area!
Very friendly and have a user friendly website to pay. They give great feedback after each treatment and tips.
This is my first treatment. Geoff did a thorough job. Im looking forward to how the treatments work.My second treatment. Ricky M. answered some questions for me. He was very professional. I dont have many weeds and want to keep it that way.Jonathan H. did a great job. My neighbor was interested.
I had my aeration service performed today by Tim Frady. He did a great job. He was professional and cordial. He even helped me mark my sprinkler heads, which I was late doing.
Rickey M was the technician today . He suddenly a thorough job . We had prompt service regarding our weed issue. I called a couple of days ago and Rickey was here Saturday morning . Thank you .
Top Turf is amazing!! Josh is my technician and he does an amazing job. They come out if I have any issues and the technician is prompt and professional! Great job Josh R. And top turf!!
Our techTim Fradywas knowledgeablefriendlyprompt and all roundprofessional
Great customer service, technician Timothy Frady explained everything and made sure we understood what he was doing. He answered my husbands questions completely. My lawn is a mess so I can’t wait to watch for improvement!
Yard is starting to show improvements and Timothy F did great work. He went around the building and got from what I could tell the whole yard which some of the techs in the past did not do.
Top Turf is a great company! They treat my lawn on a regular basis. It has changed it tremendously! My yard was full of weeds and now they are almost gone! Highly recommend Friendly folks! Geoff is my tech and does a great job! Geoff goes above and beyond to make sure my yard is just right! He is a friendly guy and all the office staff are as well!
Our tech was Mike and he was very thorough and professional!
Brandon Faulkenberry & Tim Frady did a fine job doing an aeration of my yard. They were careful not to damage any of the marked sprinkler heads and advised what to do now that the aeration was completed.
Lawn looks luscious, green and thick! CHRIS HAMBY was my technician
Jonathan H is very knowledgeable and offers great insight. He cares about providing excellent service.
My technician was Chris Hamby(sp?)
The 2 techs Tim Grady and Jeff sandell did a great job.
Technicians Tim Frady And Chris Hamby did a great job arriating my yard. Professional and courteous and knowledgeable.
Dominique did a great job with the fertilizer application and weed control
Geoff C did a great job. Thank you.
Darius is great. I was skeptical about weed control because of past experience with another company but it is amazing how quickly they got the weeds in my lawn under control. Five Stars!!Thanks to Josh all my trees and shrubs are thriving. Plus he answers all my questions about Watering, etc. I moved here to clay soil; I’d only known sandy Florida soil. Big difference!! He is always patient and knows his stuff.
Geoff is great! Always prompt, respectful of the property, and thorough. Our yard is looking great!
It appears that Rickey Moore with Top Turf did a good job with my first application. Top Turf contacted me prior to doing application so I would know they were coming. I appreciate that. Happy so far.
Ricky came and serviced my lawn early as he said he would. Great Job Ricky M
Greg and Dennis came to treat weeds at my perimeter. They were polite and knowledgeable and identified many species for me. I appreciate the professionalism of your staff!
Timothy F came out to do core aeration. He was very careful to not disturb a couple pieces of sod that had been placed down. Thank you
Top Turf and their technicians have always done a good and effective job for me. They get in, do their job, and get out without disturbing me. If I have a follow up issue they are happy to come back out to address it.
These guys have done a good job in the past, but it seems to be getting worse. My lawn looked great and then, during their most recent visit, they put down granular fertilizer and the technician obviously didnt stop spreading in the turns. At each end of my lawn I have these huge brown spots and when I looked at them closer they are filled with granular fertilizer. I had to clean them out myself to try to keep the lawn from being ruined. When I tried to speak with someone they said that everyone was complaining of brown spots but it wasnt their fault. It was just in the environment. B.S.! Your technician carelessly dumped fertilizer obviously at each end of my lawn. I asked to speak to someone else and they refused. OK, you ruined my lawn and wont even talk to me about it. Ive sent many friends your way. Looks like we need to go elsewhere.
Lawn looks best it ever has … took 3-4 years to get to this point! Ricky M. was our service technician today.
Tim Frady serviced our lawn. He is very concerned that the lawn is treated very well. He is responsive......he can service our lawn any time.
Two gentlemen came out from TopTurf and aerated the lawn thoroughly and effieciently. Jonathon H answered a maintenance question I had re: seeding in bare spots. I will heed his advice.
Tim Frady and Chris Hamby did a good job core aerating lawn.
Just a note to say thanks to Adam for my most recent service call. Everything was done on time with professionalism. Thanks again.
3 guys came with 3 aerators and knocked the job out in about 12 minutes! Great job! tim Frady, chris Lam by and Brandon Fulkenberry