Had a wheel my wife had bent and cracked repaired. 3 day turn around as a walkin is really good as we needed it for a short road trip this weekend. Would highly recommend and if ever in need of services would definitely return.
Amazing! I have used this company twice, once after a tire shop scratched all 4 of my rims! Wheelhouse was efficient and polite. I had my car back in less than a week. After a year and a half I notice a small inclusion on 2 of my rim. They we happy to repair them. Hannah was very polite and professional in all of our emails. I have already referred them to over 20 people. My car is more than just a car to me and they understood that.Thank you again!!
Super nice and easy to work with. This is the second time Ive had a wheel repaired. They do great work!
On a trip from South Mississippi to Maryland and cracked a wheel somewhere along the way, called around and everyone was booked up including this place, booked into July, told them my situation, they told me to come on and immediately pulled the wheel of the car and started working on getting it fixed when we got here. Huge Huge Huge thank you to these people for going out of their way to help us.
Kyle and Greg are the best hands down!! Very honest and hard working Guys. You will get an old school vibe from these guys!!
Alex Boom: The face of my wheels were machined when they didnt need to be. The quality was of a lower grade and chatter marks were left on all 4 wheels. Instead of stopping and explaining the situation to me they did the machining because, it was on the work order and I signed for it. Things like this just happen. Do they?They were not willing to fix their mistake and only took $60 off a $560 bill. I get the impression that this shop is more interested in making a buck instead of customer service. I now have wheels that I no longer want and will have to sell at a deep discount.
This company lacks professionalism, communication skills, and quality work. I had my rim repaired 2 weeks ago . I rode on a temporary tire 2 weeks and when I finally got my rim back, it did not hold air. One of the workers said that my rim had been welded too far down and needed to be to corrected. I had to put air in my tire twice daily . When I finally got my rim back it still wouldn’t hold air . Finally, I suggested a used rim thinking since they caused it to be non repairable they would handle the cost of a used rim, they would not accept responsibility and told constant lies to cover themselves . This business is horrible I do not advise anyone to do business with them until they correct some of their business practices.
Pro level work. Had my set of Bmw wheels done here. They look amazing!!And came with a lifetime warranty. They even put new stickers on the wheels free of charge
My wife and son made the decision to take his new car here for custom powder coating.. I just pulled up to the house and wow! Totally changed the look of the car. Way to go Wheelhouse rim repair.. You have a customer for life!
Had 2 bent wheels repair here. Quick turnaround and very informative through the whole process. thank you Wheelhouse
One of the best. 2 other rim places told me they where the best place to go. Wasnt let down!
Thanks for the help today. Professional, quick and not expensive. Thanks again.
Pleasant to deal with from the first inquiry and right through to billing. They even called once they analyzed the damage and gave sound advice as to whether proceeding was even required. The rim has been trued, but I’ll be back when I ding the next one.
Repair work in terms of bringing the rim back to shape was good, but the paint job was horrible.Contacted Kyle the owner more times than I could count and hardly got ahold of him. They kept my valve stem covers that took them a month to get back to me. Since then I have been ghosted so that he does not have to fix his mistake. Horrible customer service. Do not go here.
Lets just say I wouldnt take the stock spare wheel out of a 1994 honda civic to this guy. I took some vmr wheels in hyper silver to be repaired for minor scratches. The week he said they would be done, I heard nothing. Called him the next week and he said that one of his guys had done a poor job on them so he was going to redo them. Finally I took a trip to greenville to see if they were done. They didnt even know what I was talking about. Finally I get to see the wheels. They were sanded down. He said one got scratched putting the tire back on. About a month later I called back and said I needed them by the weekend. He brought the wheels to me, luckily free of charge. I was out of town when they were delivered, came back to town to find that they look terrible. The paint is run all the way around the wheel, clear is already peeling, you can see the lips where the paint was ground then not smoothed out before they were repainted (in a place that was not damaged in the first place.) The tpms sensors were not working so I broke the wheels down. Come to find out both tpms sensors were broken and the beads of the tires were shreaded. $60 a pop for the sensors and now the tires wont hold air. (Brand new toyo proxes sport plus) The car is awd so now im in for 4 new tires as well. Ended up costing me about $800 to go here and didnt even get charged for the wheels. Steer clear!
I had damage on a very rare wheel that I needed to have fixed. I found this place on Google and gave them a try. I am very satisfied with the work performed. Kyle is very professional and the same goes for the young lady at the front desk. I love supporting family owned businesses and will continue to do business with Wheelhouse Rim Repair. Great down to earth people doing great work.
Had an amazing experience here! Kyle is so nice and so helpful. He goes the extra mile to help you out and is very honest about his business! I would definitely recommend Wheel House!
They are very friendly and knowledgeable! They touched up my new wheel after an incident causing me to curb it. I would definitely use them again if needed and I highly recommend them.
Dropped my rim off Friday they said it would be done Monday, it wasnt done till Wednesday! and I left 2 messages asking if it is done. They never got back with me, I was fed up and went to see if it was done Friday (a whole week) and it was. so 5 DAYS LATE!!! I paid for a repair, leak check, and BALANCE. When i was driving home It still shook a little so i took it to discount tire for a rotation and all that. they also did a Balance since it still shook a little when i drove. As Discount tire was doing the balance they pulled me into the garage to show me my rim was still bent a good bit. no discount or anything for my troubles and an unfinished job. Complete garbage repair, not done all the way. Didnt balance it. will never recommend to anyone.
Small business and run buy family. great customer services. had some cool cars in the shop, would definitely recommend to anyone
Dropped 4 wheels off in early July. Now it is early November. Excuses all along the way. Will update if they ever respond. They still have my 4 wheels. All they had to do is resurface. Bate/switch, guy was very nice, he just apparently wants my wheels for my car. I have sent numerous emails and called numerous times. 4 months. no wheels.
I didnt even get the privilege of an experience with Wheelhouse Rim Repair. I was referred to them by Rent-n-Roll so I called them at 1:13pm (after seeing online that they close at 3) and was told by whomever answered that they close in 15min, and before I even asked my next question I was hung up on. I called at 1:22 and said online it says you close at 3. Are you closing in 15min and the response was Um, yeah Im closing at 2 today and hung up on me again. I will not recommend ANY ONE to Wheelhouse and will recommend Rent-n-Roll to find another partner.
Best customer service there is. Hannah in the office is very personable and cares about customers satisfaction. The work preformed is excellent! bar none!
I dropped my truck off for the wheels to be sandblasted and powdercoated, they promised 2 dates that they would be done by and overshot both. After multiple attempts to get in contact with someone we FINALLY got a call with another date the wheels would be ready. When my wife got there to pick it up they only had 2 wheels done and gave excuses about why. An hour later the other 2 wheels had been painted. Keep in mind they had the truck 12 days. They didnt even take my wheels off the truck; just half hearted wiped them down and painted over them. They took the center caps off to paint the wheels but didnt bother to paint the center caps or put the chrome sleeve back on my valve stems. The center caps werent secured back on and I lost one a mile from the shop. The paint wasnt a day old and was already chipping and bubbling. I have pictures for anyone who would like me to verify.
This business is truly unprofessional, 1st time i took my rim to them within 2 hours i had a blowout on the middle of the highway due to cracks that they didnt correctly seal, 2nd time i went to them after the blowout they repaired the rim that was still then leaking! 3rd time i went to them i asked for a refund they refused! Then i asked him to repair the rim & he told me it would take 2-3 days! HOW INCONVENIENT! DO NOT DO BUSINESS WITH THIS COMPANY THEY ARE TRULY SHADY !!!!
Had a wheel repaired at Wheelhouse looks great. these guys do great work
These guys were amazing they did a great job getting my dents out of my rims and had great price and great customer service!!! Would recommended to everyone!
My daughter ran over a rock or hit a pothole dented the Rim severely . The people at Wheelhouse rim repair took care of me and got it fixed the same day. Superior work in a timely matter
Have a 2013 Jaguar XF 5.0sc. Stock wheels were ok but I wanted a different look and did not want to buy after market rims. So, went to these guys and showed them what I wanted. All of the employees were willing to discuss the procedure and share their involvement in the work. They were all courteous and respectful of my requests and of the care required to satisfy my needs. I am very pleased with the quality of work and the price.
Honest shop, great job, and a reasonable price. Kyle was very helpful!
They did a good job on fixing my 18 rim good friendly people I would go back again if I need something else done . Thank you all very much .
Best in town reliable and honest would give more stars if possible
It was great working with you guys and the spring looks great! Will do business again.
The team at Wheelhouse Rim repair did a FANTASTIC job on my Vossen rims. And the customer service was equally fantastic!
SHADY COMPANY THERE LIFETIME WARRANTY INVOLVES A EXTENSIVE WAITING TIME, EVEN AFTER THEY GUARANTEED THERE WORK
This place is a joke.....no employees but 2...no oxygen on the premises to heat up the rim so they can begin to straighten it...then stated it would take a week to fix it ...then they wanted 140.00 to fix a rim that retails for 114.00....so I traveled less than a mile away to rim doctor and was charged 85.00 and had my rim fixed to specs within 15 minutes....wheelhouse should b embarrased and ashamed of them selves...Not a Reputable Business.......................RIM DOCTOR YOU ARE AWESOME...update to wheelhouse response .....is a total fabrication of the truth....first of all I was their at 8.00 am on a Monday 1-7-19...not the holidays..and like I said their response is a lie of what actually took place that morning...shame on you wheelhouse....
Got a bent wheel repaired there. Price was good and turnaround was very fast
Great work. on bent wheel!
Repaired my daughters rim after she hit a pothole. Saved me time and money. Thanks Wheelhouse!
Fixed a cracked rim and sufaced it. Looks good as new.
Friendly and very helpful, quick and easy and good price!!!!
Went to get a rim fixed and they were going to charge $125 with a 5 day wait until I got it back, but went and checked at Sexton Mufflers and they only charged me $25 for the same job and did fantastic.
Locally owned.
Great work
Nice work