Just purchased the car weβve wanted! We searched a good while. The experience at Parks was better than any other car purchase experience Iβve encountered. George was an awesome soul. Down to earth and very personable. Olivia was on the spot with our dealings with the finance info and Steven made it all work out. Totally doing business with them from now on.Parks is family now π
I highly recommend Parks. Make sure you go see Wayne Brock. Heβs knowledgeable, professional and straight to the point. No cheesy car salesman stuff with Wayne. Not to mention heβs quick so we didnβt spend all day waiting around to sign paperwork. It was by far the best car buying experience we have ever had. And donβt forget to get with Lyn to learn all the bells and whistles. She shows you how to make the most out of your experience and is quite funny too!
The absolute kindness and attention to detail for a walk-in was very comforting. Accommodations were made for my poor health, and at least 6 people were involved finding solutions to a 1993 Buick Custom 3.3L. Decided to get an oil change as well.Driver/passenger door hinge adjustment was performed so quickly, that I had actually driven closer to the building for the convenience of the foreman. Hed already finished!
Ed Shockley was so professional courteous not a pushy attitude. Would recommend him to anyone in the market for a vehicle. It doesnβt surprise me how great the sales staff is, their service department has been great also. That is why they get all our business.
Matthew Fowler was nothing less than truly becoming of a gentleman. He made the process easy and seamless. No complaints at all, highly recommend Lynn as well (the technology lady) super knowledgeable and used real life experience to ensure both my wife and myself were happy. Both Matthew and Lynn were truly professional and I would definitely refer anyone to Parks GMC of Greenville.Thanks,Chris Morrison
Everyone was great! HUGE shoutout to Blake Smith, he made sure i got something i would love but also in the price range that works for me! so nice & helpful... Went there with only one car in mind and got two! GO SEE HIM!
Thank you Blake for taking great care of me. I absolutely love my Encore. Great service and a nice gentleman not pushy at all. Great southern manners.
Love the service! Olivia Gray is excellent sales associate. Knowledgeable of all aspects of purchasing our Ford truck. Quick and easy transition. Excellent service over all! Five stars for sure! Thank you Olivia!
Iβm super happy John Wesley was amazing he got me in an out with my new car. The service was great I recommend anyone who is in need of a car to come see John
Mr. Terry was an amazing sales person. He was knowledgeable, professional and honest, yet still friendly and kind. I appreciate how the whole team worked together to get me my new Buick! I was so heart broken over the total loss of my last Buick but they restored my joy. I am super pleased and would highly recommend The Perry & Terry duo!
Wonderful experience at Parks Buick GMC! Mr. Terry was phenomenal on getting me a used car at a great price. Went looking through Parks to see what they had and left the same day with a 2016 SUV. All staff I encountered was helpful, inviting, AND had masks on! As a nurse, I was very pleased and felt safe! Would most definitely refer my friends and family to buy a car at this location.
I live out-of-state, over 5 hours away from the dealership and purchased a car in less than 24 hours with absolutely no issues at all- easiest purchase of a vehicle I have ever had! Nina Cannon was awesome- she came in on her day off and was extremely accommodating! It was a great experience and my car is everything I hoped it would be!
Great experience with Blake Smith. He knows what he is talking about. Thanks for pointing me in the right direction. Outstanding customer service.
I love my GMC Terrain that we purchase @ Parks & I was extremely happy with my sales person, George Witt. He was very professional in every need & question that I had before & after the sale. If we need another vehicle in the future, weβll be sure to contact George & Parks.
I came in to inquire about a vehicle I was interested in buying. I was met outside as I approached the door by a smiling and friendly Anna Joseph. She invited me in to her office and asked me how she could help. I explained to her that I had a vehicle in mind however noticed it was in transit and how I would go about purchasing the vehicle? Anna explained every step and made the whole process so easy I purchased the vehicle on the spot. She then took me through each step and next thing I know I was out the door with a new vehicle. The dealership was even nice enough to allow me to keep my trade in until my new vehicle arrives. Thank you to Anna Joseph and the team for great customer service.
My experience was good and Hunter was a really nice sales person. My only complaint would be that I informed Hunter of the day and time I would be picking up my new vehicle but on the day that I arrived and finished filling out all the paperwork I was informed that my new vehicle had a recall on it and I could not drive off with it until they fixed the recall on Monday. I understand that recalls happen but being that I informed him of when I would be arriving it seems like thatβs something that could have been taken care of before I arrived. They did however let me pick a vehicle off the lot as a loaner until my car was ready which was really cool and it helped ease the situation slightly. In the future when a customer informs the dealership their arrival time they should automatically check the customers car for recalls.
Great sales and service as always! Met Olivia in July of 2020. My husband bought a truck. We sent 4 of our friends there to Olivia who sold them all a vehicle. Me and my husband came back recently and bought 2 more vehicles from Olivia. Olivia goes above and beyond to make her customers happy! Always smiling and gives great hugs!!! ;) Big shout out to Cedric and Shon too!!! I am sure we will be returning in the near future and will definitely be recommending anyone we know to go see Olivia!
We arrived early for a 2:00 pm appointment for an oil change, happy service dept. took us sooner, we were not tied up waiting for long.
My husband and I had a great experience today buying a truck. They went above and beyond to help us get the deal we needed. Mike Koenig was honest and patient with us. We were pleasantly surprised that they were not like most dealerships we have been to.
Mr. Ed Shockley was a great help. He listened to what I wanted and helped me get a new truck.
I had a problem with one of my tires. It was sort of last minute as we were leaving on a trip in the next few days. It was late in the day (about an hour before Service closed), but they said come on by and they would see what they could do.When I arrived, they worked me in quickly, took care of my problem and had me out before closing time. It turned out be be a fairly simple problem, but I didnt know that when I pulled that in. Great folks, great service!
Great experience thank you Michael Koenig and Parks Buick. Love my new car.
I recently purchased a used vehicle and had an absolutely phenomenal experience. Annie Lester was very very helpful, knowledgeable about the vehicle, and patient throughout the process. She made the process move quickly and took a lot of the stress out of purchasing a vehicle. Would definitely recommend.
Labor Day!!! Although working Labor / service & customer care is an understatement for sales associate Olivia Gray! Kudos to Parks Buick for the professional services of this beautiful & caring young salesperson! I would highly recommend Parks Buick & Olivia !
I had a wonderful experience buying my first newer car and getting it financed. Terry did a wonderful job of answering my questions and addressing my concerns until we found the right car at the right price for me. Also Perry and Steve did a great job of getting everything finalized and dissing my finance options.
George, in used car sales, was fantastic. As soon as we arrived, there was no step into my office bs, or paperwork... He just snapped a pic of my drivers license and I was immediately off for a test drive.Super courteous, very customer service focused, just a great experience. Really appreciate the way this place does business!
Update: I had a leak in the rear window of my Sierra AT4. Even though I purchased the truck elsewhere, they were excellent fixing the issue without any hassle and provided a loaner while they had it. With that said, I have now had the service and buying experiences both remain a positive. Thatβs rare for many dealers. I just wish they were open on Saturday for my normal preventative maintenance. Itβs too difficult to schedule getting there during the week.Weβve had great experience at this dealership. Weβve shopped around a few other dealerships, spent time on their sites trying to work deals without meeting our needs, including one we purchased from recently. Here are Parks, they went to work for us the moment we walked in. John Wesley actually helped us find a better car than we initially came to look at.We appreciate the time and efforts they put in to get us the deal we were looking for.
Had a great experience here! Just stopped by to look around and Xavier got me a deal I couldnt refuse! Very fast and friendly staff. Xavier was literally running between offices and buildings, taking care of me and another buyer at the same time. Out of his way nice, not pushy at all and just a nice guy. Everyone was very friendly and had a great sense of humor. Would definitely recommend Parks GMC! Go Army beat Navy!
We had a great experience buying our pickup truck from Ed Shockley. His easy-going nature and extensive product knowledge added so much to our decision-making process today.
Olivia Gray made the process from start to finish SO EASY. This was my first car Iβve bought on my own and I wouldnβt have gone anywhere else. Not only was Olivia great, so was the whole parks family! I will definitely me back in the future!!
Great job Ed! Thanks for all your help.
Great experience at Parks Buick GMC!! Olivia Gray was AWESOME. She was very knowledgable and honest. Made my husband and I car buying experience GREAT!! If you are ever here ask for Olivia
First time in my life that i have ever that i was at a car dealership and no one even asked if i needed help. I stood in the lot looking for 20 min then went in side and stood in the center of the main room for 10 min. Still no one said a word. I watched as 3 ( i assumed was dealers) just sit in a room and chill. Either they make to much money just dont care enough to sell a car. Oh well i take my business else where!
Mr. Mike Koenig was VERY helpful. He didnβt just tell me what I wanted to hear ! He was very honest & wanted the best for you. I would highly recommend him to point you in the right direction.
I had the pleasure of working with Michael Koening at Buick of Greenville. Mike was extremely respectful, patient, attentive to my needs and a pleasure to work with. Mike went above and beyond to make my buying experience one to remember. He is extremely laid back, personable and truly cares for his customers needs. His goal is making sure his customers are happy and completely satisfied with their purchase. I have received numerous follow-up texts and phone calls from Mike making sure Im still loving my vehicle purchase. I would highly recommend reaching out to mike Koening if youre in the market for a new or used vehicle.
I was very satisfied with all employees and the entire process with one big exception. The deal was agreed to over text / email because my purchase was from out of state. After driving 2.5 hours to the dealership to finalize the purchase the sales manager decided that the $500 rebate and the interest rate for financing that I was quoted was too good of a deal and removed the $500 rebate from the sale. After spending a week negotiating the sale then driving a long way I wasnβt about to walk away from the purchase. I offered what I thought was a fair compromise after the purchase for a credit towards accessories but he denied the request. Quite simply bad business on his part.
Ed Shockley helped us buy a truck. Very professional and knowledgeable. Great customer service by Ed. We will be back in the future to buy our next car.
My experience was excellent at the dealer. I had initially spoken with Tyler Laws about my leased 2017 and he encouraged me to bring the car for a pre-end lease inspection and a possible option on a sale going on at that time. He was the only reason I considered turning my leased car earlier than 6/30/21. My appointment was set for 11 AM. When I arrived at the dealership, Olivia Gray happened to be outside and I inquired where was I to go to get the inspection. We went inside and I told her of the situation and I wanted to see whether to lease, buy the 2017 car or buy a new one. She presented me with all three options and did not pressure me either way. The test drive in a 2021 Envision help me make the decision to buy a new car. After able to secure financing, the business manager, Ron was friendly and efficient. I especially loved how I could sign all the documents on the desk screen. Talk about technology! Overall, my experience was delightful and I would definitely recommend Park Buick GMC to my friends and family. Tyler, Olivia and Ron are friendly, personable, professional and definitely expressed teamwork. They all should be employees of the month and year.
I purchased a vehicle from Parks Buick GMC and my salespeople were Terry and Perry Mattress. Both of these gentlemen were extremely professional, knowledgeable, and friendly. The purchase process was seamless and quick. I would highly recommend them to anyone looking for a vehicle!
Wayne Brock stayed with after hours to make our purchase on our new truck. His knowledge of the vehicles was outstanding. I strongly recommend Parks Buick GMC.
Went to parks with my heart set on one truck and blake Smith made it a breeze and not only put me in my 2020 silverado, but put my fiance in a 2020 Gmc as well.. Parks has my business!!
Ed Shockley really did a phenomenal job helping my older brother and me out. Even with our many questions, and concerns he was able to answer all of them and help us with every step of this process. I highly recommend anyone to see him if in the market for a new car.
A special Thank You to Dave who guided me through the process explaining everything thoroughly to me and working with my husband to lay out a plan to get our GMC Yukon back to its full potential. He was very knowledgeable and made this experience very pleasant.
My husband and I needed to get a car on last minute notice. We spent days searching online and finally found one at Parks GMC Buick. We had a few hours before we were supposed to be at a family dinner and then we were leaving for vacation the next morning. We showed up at Parks and were connected with the Sales Rep, Mike Koenig. Mike was great. I loathe car shopping and high pressure sales. But Mike was easy going and laid back. But he also was willing to work with our very short timeframe. He was diligent and helped us purchase the vehicle and get in and out the door within two hours. He even filled it up with gas as we were finishing the paperwork. Overall, as much as I donβt like the car buying experience, Mike made it easy.
Everyone did such a amazing job. Wayne and Lynn was my favorite they showed me everything down to how to operate my new vehicle. The made it so easy buying my new vehicle. I never been to a dealership that goes above and beyond for their customers.
Wayne Brock was easy to work with and got me into a sweet ride! Gotta love Waynes GREAT personality! Lyn was there to help me navigate all the bells and whistles of my new truck. Love my black Denali.thanks!!
John Wesley was very nice and super helpful with my process of getting a car. Everything went smooth, I felt very comfortable and welcomed there. Will be coming back again!
Olivia Gray and the staff at Parks Buick GMC are AMAZING!! My daughter was looking to purchase her first car on her own and Olivia went above and beyond to make this a great experience! She was kind, patient and efficient!I am so thankful for the kindness that was shown to me and my daughter from everyone that we came in contact with at this dealership!βοΈβοΈβοΈβοΈβοΈHIGHLY RECOMMEND going to PARKS BUICK GMC if you are searching for a vehicle!!OUTSTANDING CUSTOMER SERVICE!!βοΈβοΈβοΈβοΈβοΈ
Thanks so much for the great service Blake Smith and Ron. They went above and beyond. It was a pleasure!
Excellent experience. Olivia and George were great! They both went over and above to make this as easy as possible. Go in and ask for one of them and youβll get first rate customer service.
Waited for us a little late as we were coming from Columbia. Car was in excellent condition, purchase process was as quick as a dealership can be. Ask for Nina, shes the best!
Parks Buick GMC was so impressive. And SIR Wayne Brock was the best salesman I have ever worked with. Thanks for the memories.
My salesperson John Wesley was a great salesman. He got me a great deal & was very courteous and answered any question that I had to his knowledge as well as followed up with his superior. Go see Mr Wesley he will make sure you leave happy with what you want.
Blake Smith was awesome and very professional. He sold me my dream truck and I couldnt be more pleased with his excellent service. Definitely recommend him in the future!
Excellent service, great price.... Thank you Ed Shockley!
Nina worked with me a week to get the truck I wanted delivered from another branch location.She worked the trade in numbers and discounts and stayed in daily contact with me.When we closed the sale I was in and out in an hours and everything went exactly as she said. No last minute surprises. Parks has earned my family business. Hat tip to my man James Brown for the financial help.George Spain
Ed took great care of us and got us done quickly
A huge shout-out to Mike K. over at Parks Buick GMC in Greenville! I sincerely enjoyed working with Mike on a great deal we finished this evening and I felt compelled to spread the word. I can honestly say I have never left a review of a car sales/dealership experience. This experience differs because once Mike understood what we were looking for, he did a significant amount of homework to show variations of make, model, year and features of various cars along with pricepoint for us to consider all without that typical pressure you experience when buying a car. Thank you Mike for your awesome help!
Was able to trade in my SUV for a nice Lexus. Annie Lester provided great service and was able to get my deal done! Will definitely be back in the future.
Mr. John Darryl Wesley did not try to persuade me to make a purchase even when he knew I was interested in looking to see what they have. When I made a decision to purchase, he made sure I had everything taken care of. He was also very transparent! He gave me personalized pros and cons on purchasing a vehicle now or later. I appreciate his salesmanship and recommend him and Parks Buick GMC!
Everyone was great. I never felt pressured. Jason knew what i was looking for and stayed within my budget. As far as sale guys, i dealt with Chris and Wayne. They both were great and went above and beyond to help me. Chris even went to so far as to get his Childs car seat of of his truck and put it in a car i was looking to purchase to make sure there was plenty of room. Wayne found a way to make me laugh and took the stress off me. Thank you to Jason, Wayne, and Chris for the great service.
Such a great experience buying my car from Parks. Wayne Brock is the man!! He knows his stuff and is a straight shooter.
Anna Joseph was the best sales person we have ever worked with hands down!! She has been so helpful with any of our questions and even gave us her personal cell phone in case we needed her !!!! We actually decided we wanted a different color after we had it only 3 weeks and she jumped in there and found us a color that we were looking for and has just been super throughout the whole process!!! THANK YOU ANNA FOR ALL YOUR HELP!! WE highly recommend Anna Joseph if youre looking for a new or used car!!!
Walked into Parks GMC searching for a vehicle and had a great experience there. First, Perry Mattress is not only a great salesman but a great person. Very transparent and walked through all the options. Not only did I get a great car, but payments within range. I would recommend Parks GMC to anybody and ask for Perry Mattress.
I came into GMC expecting some random car salesmen to try to expect me to buy any car that came into my face, but no, I met such an intelligent salesman, Olivia Gray, who forced nothing on me!! She showed me all of the options that were absolutely perfect for me, instead of the most expensive things that were available. She really helped me find the perfect SUV that fits my personality, great for my family, future kids, and more. I would 1000% recommend her, 10/10!
We drove a couple of hours to see one particular vehicle and Wayne Brock came out to assist us as soon as we stopped. He was very helpful and knowledgeable, eager to share info about the vehicle. He offered to show us a similar yet different vehicle, once he explained the features we decided to test drive it. He was in no rush for a decision and was not pushy for us to make a decision. The dealership was clean and everyone was very nice and friendly. We did purchase the 2nd vehicle and know we will love it! I would have no hesitation in recommending Wayne or the dealership.
I bought an awesome reliable family car. Roomy, sunroof, DVD player. Richard Propes worked with me and he was amazing. He helped me to find something perfect. He worked with me and my specifics better than I could have ever imagined. If you are looking for an used vehicle come on in.
The lady explaining the features of the car was great.
Very nice dealership! Worked with Todd and he was nice and patient and worked with me. Great customer service!
Go see nina cannon for your car buying needs. She is professional and very knowledgeable. Will make your car buying experience a breeze.
I took my 2016 GMC Sierra in for a check engine light and they called and said it needed 4 injectors. I payed $1320 for them to do that. Picked my truck up and two days later same problem. Took it back to them and they said the other 4 injectors needed to be replaced and wanted to charge me another $1320 to do that when they messed up to start with and could of changed them all the first time. They didnβt recommend all of them be changed the first time they said it only needed 4. They could of made it right and just charged for the parts but they wanted labor and everything all over again. TERRIBLE SERVICE
We stopped last night before they closed just to look at the new Acadia models. My husband had been in contact with Chris Koser throughout the day inquiring about availability. Chris patiently walked us through all the new features of the car even though it was time to for them to close and head home. Because of his patience and answering all of our questions we decided to buy the car right there. Jason & Chris and the finance dept stayed late and worked with us and made sure we stayed within our budget. I have been though this process too many times to count and I can honestly say this was one of the easiest transactions we have ever been through. Highly recommend Parks Buick GMC for your next car purchase.Itβll be another few years before Iβm in need of another car but Youβve definitely got a repeat customer here.
Michael Koenig was great! We had a great experience and great conversation. The process was trouble free and smooth! Thank you
This place is great! Ashley was a wonderful help, and Parks Buick went above and beyond with repair services to my vehicle. I love that they washed my car for me before they returned it. How awesome is that.
Anna Joseph did a great job helping me out recently. Even though I did not buy anything new from her, she was able to get me in contact with the correct people to schedule an oil change for my current truck. The service department was great as well when I went in for the oil change.
Michael was the best! He was very patient, helpful, and a funny guy! He made the experience enjoyable
Sold my car for more money here than what CarMax offered. Fast, friendly service. Thanks!
Thrilled to find such a nice Buick with better gas mileage. Our salesman Ed Shockley was great, and helped us through the paperwork quite quickly and smoothly exactly what we needed. Thanks Ed
I had a great experience Mike K helped me buy my GMC Terrain I am so happy and excited! John Wesley also gave me some great information about the vehicle he is very knowledgeable.
My husband and I were on the market for a specific car and found it at Parks Buick GMC. They have quite a selection of Used Inventory if you are looking. Mike Koenig was our contact and this was a seamless transaction. He was kind, knowledgeable and made this super easy. He was NEVER pushy. If ever you stop in for a car, make sure to see Mike K. You wonβt regret it!
Todd was a great salesman! He never made me feel pressured during the whole process. I would definitely recommend him and the entire team at Parks Buick GMC. Best place to buy a car!
Just purchased a 2021 GMC Yukon Denali from Nina Cannon and the experience great from beginning to end. Would highly recommend Parks Buick GMC!
Olivia Gray is one of the most intelligent, experienced salespersons that Ive ever talked with. She has a massive background in what the vehicles are capable of for each customer, as well as the quality and features each vehicle has to offer. I can tell Olivia does plenty of research on her own so that she is well prepared when she sits down to talk with a customer. I really enjoy talking with Olivia about automobiles from Parks Buick GMC.
Olivia Gray is SOOOOO helpful in answering all of my questions and guiding me as I begin my journey in the very near future of purchasing a car from Parks Buick GMC!! She is honest and extremely prepared to provide her customers with a positive and tailored quote to suit their own personal circumstance. She loves what she does and it is evident in every step of her high quality customer service!! I am no longer anxious but very excited to go through the process of purchasing a car knowing that Iβll be in good hands with Olivia Gray!!!
Ed Shcokley helped me to get my first car ever and had a very smooth process. Itβs perfect!
If you need a reliable preowned car, this is the place to go. All staff was very sociable and helpful. Salesman John Wesley, itβs one of the best salesman there. Heβs very informative and will help you out in every way. I wanted a specific car, which they didnβt have and within days he called me back with the exact car I wanted. My whole experience there he made it easy and comfortable. Will refer anyone to him and the dealership.
What an amazing experience here. Hunter was amazing and the perfect sales person. Let us test drive a couple vehicles and was never pushy. We ended up with the Terrain and what a SUV it is. They got everything approved within a timely manner. We were there a little bit before close but they stayed till the last signature without any issues. HUNTER made it a great experience. Definitely will be purchasing there again. Thank you!!
I was taken advantage of and now I am stuck with a car I am nit satisfied with. I pay 800$ monthly for a 2020 Buick Enclave, that had 20,000 miles when I bought it last year. The glare from the Crome is constantly in the side mirror and is unsafe for my safety, bring I am looking through a 3 way mirror. Twice I had my oil changed and the engine add oil light comes on before mileage or the next oil change date. Last week I had 100 miles left til my oil change. The oil was 1 and 1/2 quarts low they said. I call for the pay off for the car when I tried to trade it I. They said the pay off is 43,000 dollars. I wasnβt aware it cost that much when I purchased it last year. I test drove a car with maybe 20 miles on it and they sold me this car I am driving. I am frustrated a lot with this car. Everyday because of the mirror and now the oil, along with the price and monthly payment. I need help from someone. I mentioned this several times to Part Buick management and they said they canβt help me get into another car unless I pay money.Thanks for giving me this opportunity to share this. Itβs not fair.Ms Fuller
John Wesley was great. He helped me to get a good car for a great price. I have been loving it so far.
So happy with the service that I received today . Ed Shockley got me in and out in a vehicle I never thought I would be able to get thank you so much to Ed and the crew from Park GMC
I went to Parks Buick GMC to see a 2013 Dodge Charger RT. Mr TERRY MATTRESS help me though the process and I was already thinking Im not going to get approved. Parks Buick GMC gave me hope and I got the car. So if you need help go see TERRY MATTRESS at ParksBuickGMC. They will work with you. Dont think because its a big boy dealer that they wont help you. Because I was thinking the same. And I got the Charger RTππ Take care & be safe...