As a single woman new to Greenville, with a 2005 vehicle, finding a reputable and affordable mechanic was a must. Of course my brakes started making noise shortly after I got here, I chose Plaza Auto because they had good reviews and were close by. Let me just say I was beyond satisfied with every aspect of my repair service - completed the same day at a VERY fair price!! The guys are super nice, great customer service too! Im relieved to have the card in my wallet. PS Dont pay attention to the negative tow reviews lol Ive never seen anyone compliment an impound 🤣

I needed to get my car inspection and the techs were very friendly and completed the inspection in a timely manner. Great customer service.

Over the years Ive only been in to have my vehicle inspected, but each time I received fast and courteous service. Very friendly atmosphere and the mechanics there have a great sense of humor!

I have always been pleased with Plaza Auto. They go the extra mile to find and fix the problem. Always quick turnaround and friendly service.

I havent had bad experience, they are busy, and they will ask or tell ya what u need, and tell u how much before they do something to your vehicle

Very quick and customer service was A1 for inspection. I was in and out in less than 5 mins!

They are always friendly when I go to get propane for my food truck.

Awesome place, very nice people. Ill definitely keep going there.

They have had some patient that my car just stalled out and thought was transmission, so they flush it and still stalled out and I think it was 3, or 4 times finally stalled out on them so they fixed it and the light info. Said it was transmission, it wasnt it was the fuel injector body!!!!! And I havent had a problem since then

Nice staff but I had a Napa Auto Care warranty item from another area & they found excuses to send me somewhere else.

Very family oriented mom and pop shop. Quick and reliable. Knowledgeable staff. Fair prices. Work gets done...and it gets done right.

Such a great place to have your vehicle serviced and repaired Jeff and his employees are so professional thank for getting my ride right

First, their service is phenomenal! Always willing to work with us with our schedule and go out of their way to serve us. They go above and beyond all the time, and that leads me to the owners. The owners are amazing people and take care of each of their customers.

As a college student mechanics will sometimes try to take advantage of you if they think you don’t know anything about cars. I have never had that problem here and have always had amazing service at a more than fair price!

Plaza Auto is great. They take very good care of me & explain all aspects of whats wrong with my car & needed to fix it before they begin the work. Very professional every visit. 👍

Great place to get car repairs

I have known Jeff for many years. HE is the ONLY one who touches my Honda. He is honest and hardworking and I have never ever had a bad experience there. I highly recommend them.

I am a student at ECU and my car began to act up on me. I decided to take it to Plaza Auto. They told me that it was fine that all that we needed to do is replace the time belt. Although the mechanic here was extremely nice to my family we had a unfortunate experience. We went to get a time belt replaced and we were told that the car not only needed a new time belt but a whole new motor. In total we were looking at spending about $3500 according to the mechanic at Plaza Auto. We were going to proceed with the process until we decided last minute to get it towed to my hometown. The mechanic back home a very well known friend of my family told us that they had just put on the time belt wrong. We were only charged $450 and my care now is working great! I was without a car for about 3 weeks due to this unfortunate event. I could have had my car a lot sooner if Plaza Auto would have known how to put a time belt on. All in all the people here were great just a bad experience.

Why is there no zero stars?? They towed our car from a place in town that we legally parked on. Didnt overstay, didnt use wrong parking spot, no expired tag, perfectly legal parking. When we asked they were showing us a picture for proof from a camera a blurry photo which was a sign of their company. Can you believe this? They could not come up with a real photo proof that we actually parked wrong. They know as well as we do that they towed us just to make a buck and that most people are not suing for the 150 dollars they charge for towing. Do you know how many people they tow illegally just to make extra money? I know, because I knew someone in the towing business. So they are strongly insisting that they dont have to proof anything. And I expected this answer. The driver and his boss were extremely rude and yelled at us. They said that either we pay or we have to leave without our car and if we keep talking that they will write a higher bill. All illegal and they know it. We called the police because we wanted to have someone from the law with us in this conversation. Of course I knew they dont have to show up because its a civil matter. We still hoped though. So if you ever get towed, even though you are in the right, be assured you have only 2 choices: pay whatever they charge you or leave the car there and take them to small claims court. Remember the charges add up every they you leaving your car there. If I had funds to sue this shady business owner, I would make the biggest wave this Plaza Auto Care has ever seen. Not only do I feel that I have been taken advantage of by them but the treatment they gave us - considering the owner was there too - was unbelievable rude. Questionable business owners that behave in front of other customers like this, you know that they defend themselves and their shady business practices for a reason. Its not even the money they are taking from people but the getting away with it is so wrong.

Took my honda there while in school during 2016 and 2017. First time there I got an oil change service. Very young man in the shop left my dipstick halfway out after he gave the car back to me. Good thing I always check behind people, not a big deal I know stuff happens. Next visit, got a AC compressor replaced. I brought them the part. After getting the car back a day or so later, i noticed the front splash guards (black plastic pieces in the fenders) were hanging down and hitting my tires, leaving big cuts, after driving home. I immediately went back and told the shop owner. He lied right to my face and said it was already like that. I told him I had pictures to prove it from before, and he finally admitted they made a mistake, and replaced the splash guards. However, he bought aftermarket guards that didnt even fit right. Total sloppiness if you ask me. To top it all off, the employee who put my car back together didnt put the coolant reservoir back on its hanger, and literally just let it sit there, rattling around under the hood and spilling coolant. Can you be anymore unprofessional Plaza Auto Care? If you absolutely cannot figure something out, you can ask me. I would much rather have to show you how to do something simple than have to deal with the consequences of you not telling me about it. Time to go back to automotive school fellas!Not going back even for a safety inspection.

Had my car parked at a spot with an hour limit parking. Wasn’t parked for more than an hour and 5 minutes at most & next thing I know my car is gone. Called for about 20 minutes until “Will” finally answered his phone. Told me that if I wanted to pick up my car that night he could give me a “special” for an extra $25 to get it that night. If not I had to wait the next morning to pay the $150. Seems sad that they have nothing better to do than lurk around college students cars to tow.

These guys have been nothing but professional while servicing my vehicle and also repairing it. They are very reasonable priced and knowledgeable. I would recommend these guys to anyone!

Absolutely exceptional service. Ive been experiencing a number of issues with my vehicle lately and was weary of sketchy auto shop business practices due to poor service and over-charged fees I experienced at different shops. Needless to say, I was pleasantly surprised to finally discover an auto shop with a strong sense of integrity.. something that is not so common, unfortunately - especially since I feel like an easy target given my lack of knowledge in general mechanics. Mr. Jeff and his crew dont just settle at minimal expectations to push through as many cars for more money - they consistently illustrate a solid code of ethics by going above and beyond to accommodate and build rapport with their clientele. Definitely recommend Plaza Auto Care

Gotta say that I will not be recommending the services of Plaza Auto Care to anybody or will I be taking any vehicles back to them. They have worked on several of my vehicles over the years, generally I have been pleased. That changed today when I called to check on the status of some parts they were needing to be picked up to complete some repairs for my Chevy Silverado (Ive been waiting for them to get the parts for several weeks.) Jeff, the owner, told me he did not have time to pick up the parts and that I should do it myself. I reminded him that the project was half complete, his response was well you have a worn out truck and I dont want to work on it anymore. Thank you very much Plaza Auto, I will take my money and business elsewhere.

I have used them several times to repair my old car. They always do a good job at a reasonable price. They also put forth the effort to treat customers well.

Was on foot and looking for my lost lab.Gave me a map and found the address I was searching for...not only that but then gave me a ride to their home where I found my dog!Thank you so much and God Bless you!

I stopped at Plaza Auto for an inspection. The mechanics were fast and courteous.

I would recommend these guys to anyone. They are very polite and always do great work at a fair price!

First week in town, had an issue with my car. Will took care of me in under a day. Fair pricing and excellent customer service.

Im use to dealing with people who go into a profession to help out others. Thats not the case here. They will take advantage of you and are only out to take your money. They tow on the side and it takes a special kind of person to decide to do that with their life.

Please save your money and do not come here. I have never met people so rude and inconsiderate in my life. I have never written a review for a company even if I was unhappy with my experience, but I really felt the need to warn people about this place and how they treat their customers. I could write a novel about how they mishandled my car, so please take my advice and do not come here and go through the MISERABLE experience I had to go through.

Friendly services, competitive prices, and excellent work. Small shop but mechanics are very knowledgeable and hardworking.

Jeff and Will do fantastic work at a great price.

Very knowledgeable!Helpful and friendly!Recommend to anyone!

I was yelled at by Jeff james for a mistake the tow driver made. Worst customer service I have ever experienced.

Fair price other repair shop sometime feel like trying hustle you

Best place to take your car with knowledgeable people

Great service and staff

Honesty horrible & not helpful at all. Small shop with highly disappointing staff. 0/5.

Car died at Chipotle, had it towed about a block. Broke my rack and pinion in the process so my power steering fluid spills out. Now I have to pay over $300 to get that fixed when the original issue was $45.

DONT BRING YOUR CAR HERE. They rip you off and tell you something that isnt wrong with it and leave the real issues. Than when you call for a reasoning the manager hangs up on you!!! Worst place in town!

If I could give them 0 stars I would. Total ripoff. While replacing one part, they accidental break another. Worst part for me was they CLAIM to be the same people who owned it several years ago but THEY ARE NOT! Ronnie and the guys are on County Home!

Good Folk.

Great service!

NOT plaza service center

Great people, supper friendly.

Beware- this place only makes money by feeding off of college students.i also believe they are in a partnership with apartment complexes that receive kickbacks from tow money.

Trust worthy

Great coustomer service!

Terrible!!! Towed a vehicle with a pass on dashboard & still made us pay to get vehicle back, when it was their mistake.

Very good auto repair.

Fast friendly

Great cat service

Everyone there was super and help e find exactly what I needed

Unprofessional....

Very unprofessional, bad attitudes!!!