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Ideal Auto Repair LLC & Towing
105 Roe Rd, Greenville, SC 29611, United States
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Ideal Auto Repair LLC & Towing

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Ja
Review №1

The owner had amazing customer service and helped me a lot as I had just recovered my stolen vehicle and had it towed here. He went above and beyond to help me tow it to my house and backed it into a super difficult area that other tow yards had not ever been able to tow it to before. Highly recommend him for your towing and automotive needs. Thank you!

An
Review №2

I bless GOD & Praise Jesus For being on an ordained assignment! Ideal Auto Repair towed & repaired my car within 8 hrs., after mechanical failure with car’s AC and hoses as I was traveling from NC& SC to get back home from GA. “Talk about a DIVINE assignment and connection; Oh My GOD!!!” The quality of service, price, and Yep Christian Fellowship was AWESOME!!!! 🕊I recommend locals and travelers traveling through to use Ideal Auto Repair LLC& Towing for car repairs, laughter, fun & fellowship while you are waiting for your car to be serviced!!!🍉Thanks Zen & Sandy!!🍅Beautiful duo team work!!Angela “ A true “Carolina Girl” 🏝SC/NC 🎢trying to be a Georgia Peach!” 🍑Oooops!! I almost forgot to tell you that the ride in the “ Ideal’s” tow truck was just what I needed !!! 🤛🏽 Again, Beautiful duo team work and friendly technicians too!🎼🎙

De
Review №3

His prices were the best, he was extremely helpfully and worked with me despite me getting the wrong part and having to make him wait. I would absolutely recommend him to anyone and I will continue to use his services

Do
Review №4

Im extremely grateful to have a great and reliable mechanic close to home! Ive taken my car there a few times since Ive found them on Google about a couple of years ago. They have always done a great job, and Ive always been greatly satisfied with their service. It makes me feel relieved to know I now have a trustworthy and affordable place I can depend on to fix my car! Plus, they tow (which I havent had to use yet) so if Im stranded, its comforting to know I wont be stuck somewhere. If anyone in my neighborhood needs a mechanic, I mention Ideal Auto--the others in the area are either overpriced, have done a poor unsatisfactory job, or have taken too long to fix my car.

Ho
Review №5

Our daughters car was towed by them after an accident. Very rude to us when we got there initially and very rude to her when she had to go back the next day to get her things. Very unprofessional at a very hard time for our family

La
Review №6

Once again my car was fixed by Zene! He rescued my car from the Walmart parking lot, and towed it to the shop Friday night. By noon Saturday, my car was ready! Best mechanic around. Most reasonable and will always do the job right! Thanks again! (Sorry you had to crawl thru my car)

Ra
Review №7

Traveling from out of town when we broke down. Called Ideal Auto Repair, John gave super fast response, towed, repaired and back on the road within a few hours. Courteous, kind, professional and knowledgeable.

AB
Review №8

We brought our car in ro cooling fan not working. They had the car for 6 days. They said it was this, then that and then called and said we cant fix it. Owner said he changed the fuse, and it was blown and the problem is the ECU and it will cost you 2k. In back of my head I was saying it has to be the fuse, so we got it home opened the 60 watts fuse, and he tried to solder the fuse. I called the dealership where he said he got it and there is no record of any fuse bought with my vin number. I got my soldering kit out and fixed the job in 2 mins.. I ordered a new fuse just for back up. Very disappointed not for them not fixing it, but the inconsistency in their actions and words. I felt like it was crazy long time to misdiagnosis the plb and terrible diagnostic skills.

Ma
Review №9

Very helpful . My seat would not recline or move. And they helped me fix the problem.

Mi
Review №10

Horrible! When they fixed my car they just made it worse. When my car broke down just a few minutes after leaving.... I called back just to ask a question and was told they couldnt keep going back and forth with me. I had only been there twice and I PAID for the fixing that was done. How are you a mechanic but you dont got time to do what you do and get money for it??? Lol!! A joke to say the least.

Je
Review №11

If you need a tow truck quickly this is your place!

Ph
Review №12

Great customer service! You will never find a place thats better!

Ap
Review №13

Awesome job! My car was repaired cheaper and faster than others quoted. Zen and Sandy are so friendly and put me at ease that a good job was being done. Thank yall so much.My new mechanic!!

Am
Review №14

Hes a scam I dont know how he has good reviews and has a list of all work done on cars because Ive took my car there twice and it still has the same problem and its worse than when I took it to start

Ll
Review №15

These guys are awesome! They hauled a Corvette for me from Belton to Powdersville yesterday. I was worried about hauling it because it sits so low. They had all the right equipment and handled it very gently. They were reasonably priced and very punctual. I could not have been more pleased. Thank you Zen and Johnny!

Va
Review №16

I ended up getting stranded & these guys came to save us and theyre getting my car fixed and their prices are really reasonable very respectful very pleasant I definitely will recommend this place to anybody I wish they were closer to me. thank you so much I feel like God bless me to meet you today.

Ly
Review №17

Zen and Johnny are the best! Had two cracks in the transmission and they were able to fix it. They were quick and didnt charge me my first born. Reasonable on their charges. If you need anything done go by and see them or call them! Great folks there!

La
Review №18

Very knowledgeable, honest, and straight forward. Prices always fair and honest

Da
Review №19

Awsome folks willing to help you when you have car issues and affordable.

Ca
Review №20

This was an excellent experience. They care about customer satisfaction and do excellent work. They repaired my company vehicle and its running perfect. I would recommend to anyone.They also repaired my friends A/C when others costs were quite tremendous and saved us a lot of money and time. Highly recommend!

Do
Review №21

Best prices Ive ever seen towed me 17 miles and charged 100. Called them and they arrived 15 minutes later! Nice people, fast and affordable!!

Jo
Review №22

Zen and Johnny are great. If you want an honest mechanic who isnt going to jerk you around, this is the place to go. My family and I have been using this shop for years and so should you.

th
Review №23

A very shady business. I took my car to get my head gasket replaced. The car drove fine for 2 weeks then everything started breaking. I took the car to another mechanic and I was told Ideal Auto messed something up during the procedure.They swapped out my Brand New Distributor for my old one saying it was Bad. The Distributor wasnt even 3 months old.I had a Brand new starter that I put in and he took it out and replaced it with another starter without my approval. Then told me it was bad and I needed to change it. The car broke down 2 weeks later.Everytime I took my car to this place it BROKE DOWN within 2 weeks after the work.Towing is great...Everything else this company offers is shady.Buyer Beware

Ka
Review №24

After having a very bad experience waiting on the side of the road for an hour for another company, We called Ideal Auto Repair and Zen was there to pick us up in fifteen minutes. The other guy was also going to charge us double what Ideal Auto did. We are very pleased with the work ethic from this company and look forward to working with them on getting our car repaired.

Sa
Review №25

We chose Ideal because it had good reviews online and was on my commute to work. Very quick service and had our first car repaired within one day! Prices are very reasonable. We took our second car there because it was overheating and the heat wasnt working. They replaced the water pump and the car overheated the very next day. Took it back and they said the fan also needed replaced and replaced it at cost. Said they had initially not checked the fan because they were looking for leaks and didnt check the fan. Heat still doesnt work, but will try another shop next time.

pa
Review №26

I bought a used car that began running hot within a week, twice in one month and the place I bought it from (Good Cars Auto Sales, also in Greenville) insisted they had fixed it each time I took it back. After the 3rd time, my son recommended Ideal Auto Repair and literally within 40 minutes after having it towed to them, Ideal had located the real problem and lo and behold they ACTUALLY fixed it. I was so relieved, and especially relieved that it made the 2 1/2 hrs trip to my home with NO PROBLEMS overheating. Much thanks to a nice and skilled staff!

Ra
Review №27

We were very pleased with the quality of service here. The issue we had involved considerable diagnosis and was a bit time consuming. When the problem was finally found, the owner was great at working with us to review available part quality and pricing that fit our budget. Thanks Ideal Auto Repair!

Te
Review №28

While traveling through SC on I-85 my car suddenly lost power and would not go in to any gear. I had the car towed to Ideal thinking that the transmission was shot on my 2002 Ford Escape. The folks at Ideal said they would take a look at it and let me know. This was a Saturday at 11 AM and by 5 PM my car was fixed - a front axle had fallen apart - and the guys at Ideal had it fixed and on my way for a very, very fair price. Being from out of state, they could have told me anything. But they were very honest and I would recommend them highly.

Qu
Review №29

I bought a car from them and they fixed everything that was wrong with the car before they sold it to me. Zen is a honest person! They do really good work and know what they are doing. Zen is a man of his word! I totally trust them and would recommend them.

h2
Review №30

Great place

At
Review №31

Friendly customer service reasonable pricing i will definitely be back when I need one of my vehicles worked on!

Da
Review №32

Great rates on tow and repairs. They excel at working on european cars. Wont trust anyone else with my Volkswagen.

Tr
Review №33

Great service. Request them for AAA, a lot better than JR towing.

Ta
Review №34

On August 9 we had car trouble on I85 near a Greenville exit. We stopped at a convenience store to ask about a garage near by. We were sent to Ideal Auto Repair on Roe Road. A mechanic took care of the repair immediately and 10 minutes later we were back on the road. I cant say enough good things about the owner and the mechanic that took care of us. My only disappointment is that we dont live closer and have them take care of all of our car needs.

Ja
Review №35

Zen is WONDERFUL! He towed our car to Marietta, Ga from Greenville, South Carolina .Such a nice, nice person. Call Ideal Auto with all your auto repair or towing needs.

Do
Review №36

Quick and reliable

R
Review №37

Great place

Ka
Review №38

Great Job fixing our car! Would recommend to anyone. Honest and well trained.

Ch
Review №39

Great service. Was there in 20 mins to haul me and my truck in. My guy even left in the middle of lunch hour to get me. Thanks!!

Ki
Review №40

Wont take my car anywhere else

Ri
Review №41

Honest and fair. Zen is a good man.

Ri
Review №42

Great people and great work

ch
Review №43

If youre looking for honest mechanic ideal Motors ask for Danny also does Towing

Ke
Review №44

Radiator and A/C compressor went out, Zen with Ideal Auto really went above and beyond, great turn around time, honest and fair prices. Thanks Zen!

Br
Review №45

Good service and friendly, experienced staff. They stand behind their work and have up to date technology to keep them moving foward. Highly recomended!

Do
Review №46

Very professional, prompt, and courteous service. Johnny went the extra mile. Thank you again Ideal Auto Repair!

To
Review №47

Fast friendly and affordable

eu
Review №48

Best price in town on towing excellent service

ri
Review №49

Zen and Johnny are the best I was having trouble with my car and asked my friend where to go to get it fixed He said to go to see Zen and Im glad he did He fixed it RIGHT the first time and price was very reasonable Zen and Johnny are the BEST!!!!

Br
Review №50

In the middle of a road trip and needed a place to replace our alternator on a Saturday. They opened up a spot for us and we were on our way in an hour!

Je
Review №51

This guy is a frightening driver. He just cut us off in a busy intersection. We were within inches of a terrible wreck.

Information
40 Photos
51 Comments
4.6 Rating
  • Address:105 Roe Rd, Greenville, SC 29611, United States
  • Site:https://idealautorepairandtowing.com/
  • Phone:+1 864-404-1033
Categories
  • Auto repair shop
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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