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Carolina Collision Repair
3125 Bismarck St, Greenville, NC 27834, United States
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Carolina Collision Repair

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Bi
Review №1

After running through a huge paint spill on Arlington BLVD, Mr. Piner went out of his way to help me get my truck back to like new condition. Very nice people.....I highly recommend Carolina Collision.

Wh
Review №2

I was referred to this business by a friend. Found the owner there very knowledgeable & extremely helpful in giving me an estimate on my repair. Also he even directed me to another place of business that might be helpful in this repair.

Va
Review №3

Love these guys. They are always willing to help

Re
Review №4

We chose another company.

Ne
Review №5

Good folks.

To
Review №6

These guys are great! At the time of writing this, there is one nasty review for this place, and my thinking is that the customer mustve been rude/disrespectful first, because these guys are not rude nor disrespectful. The short version of my story is that my car was in their care for 2.5 months. Youre probably wondering why Id give a 5 star review when it took that long. Well, my car hadnt been out on the market long, and the damage I did to it was pretty high. Having said that, the parts they needed to make it road worthy were on back order, so that wasnt their fault. As a matter of fact, they went far out of their way to take care of me, because my insurance stopped paying for my rental after 30 days and they picked up the rest of the rental bill! Thats right, they paid for 1.5 months worth of car rental for me! When I got my car back, the paint job almost looked better than when I bought it (maybe thats because I hadnt seen it in so much time, but in any case, it looked great!) and it runs just as good as the day I bought it. If there is a negative to this place, they did take one week off for the 4th of July but my car was being taken care of by the dealership at that time because they had to replace the airbag and motor mounts anyway, so if anything, the dealership took more time to fix that than Carolina Collision took to repair what they needed to. So, if a holiday is coming up and they tell you the repairs will take a while, you might want to ask them if theyll take a vacation for the upcoming holiday, but in my case, that didnt hurt me. I would definitely do business with these guys again!

Al
Review №7

I wish I could give no stars!Oh the details of my experience. I will never ever use this shop again, and I am telling all of my friends and the mechanic that suggested them as well!A job that was scheduled to take 3 days plus ordering parts, 7 days total estimated, took 27 days. They ended up having to cover my rental because they still didnt have my car ready at day 30 when the insurance stopped covering it. The repair was less than $3,000.00 and only my front end was damaged from a hunting dog. So bumper, radiator, ac etc. nothing major.When I dropped my car off they did say it would be the end of the next week before they could work on it. No problem, but that alas was not the case. It was only a week.They constantly ordered the wrong parts, they blamed the insurance company but honestly you run a repair shop, you should do better.The updates I got when I called were, we are working on it. My insurance company got so fed up with them, they sent the appraiser back out to check on the car.Then I get my car back and they were supposed to detail it, said they were doing it 2 hours before I picked it up, LIES!! It had cob webs and weather stains on the outside and all they did inside was vacuum and wipe the dash down. Nothing else.It seems like this is a good ol boys shop and if you are not in the circle, well you are out. Also they are closed half day on Friday, seems to me if you are that behind on your work a little overtime might help!It should not have been that stressful.It should not have been that hard.Super disappointed in this company and their customer service.

Ji
Review №8

Great place Great people Bubba and Kevin and staff. I highly recommend them

La
Review №9

They did a fantastic job.

Jo
Review №10

Bubba and Kevin are the best in town! Customer service, quality of work, and turnaround time are all 10 out of 10. If you ever need your car or truck fixed, call Bubba and Kevin.

Sh
Review №11

Luv the service😍😍😍 Mr. Bubba you and your crew do a wonderful job!!!

gr
Review №12

Very pleased with the work i had done here. They have very friendly staff, and repairs came in at exactly the estimated price. No suprises. Highly recommend for body work.

Al
Review №13

Excellent work, friendly staff. I would recommend this company for all your auto bodywork needs.

Ma
Review №14

Highly recommended this place, if you are in car wreck, need a new body car repairs, these guys are the best in Greenville NC, Very good customer service and Highly satisfied.

Ja
Review №15

Would leave 10 stars if I could. The brothers that run this shop are TOP NOTCH. When I wrecked my vehicle, I had so many problems with other shops in the Greenville area. But Bubba and Kevin at Carolina Collision were my saving grace!! I was paying for a rental out of pocket after wrecking my car, and they got my car in SO quickly after other shops told me I’d essentially have to be without my car for an entire summer...because it would be weeks before they were even able to work on it. Everyone else was either too busy for me, or just didn’t care. These guys got my car in as quickly as possible, (VERY quick), got it worked on and had it back to me in under two weeks for a $5,000 repair. They told me I would only pay my deductible when they were finished with my car, and there was a smile on my face! I haven’t seen customer service like theirs in YEARS. They were both so concerned, and so genuinely caring about my situation and the problem I was having! Especially as a female, most auto body shops treated me poorly. But not Kevin and Bubba. I got treated with the UTMOST respect, from beginning to end. And my car looked, and worked FANTASTIC when I picked it up. ZERO complaints. If you have any issues with your car, need a car fixed, got into an accident, what have you. PLEASE take your money, and your business here! You will not be disappointed!!!!!!!!

Ha
Review №16

Mr Bubba is the kindest person I’ve ever met! If I ever have another car accident (I sure hope not) I’ll definitely come back here

Ph
Review №17

I will be back again great people bubba did great job on my car thanks bubba

St
Review №18

Bubba pretended to be concerned about the insurance not settling with me. He suggested that I not let them pick it up until they settle. Well since the insurance company was playing their game of who is really at fault it turned into a long wait. Bubba was getting concerned about how he was going to get paid. So he was never concerned about me he was only wanting make a little money off the deal.I contacted my insurance company and told everyone not to pick up the car until Friday...but I guess Bubba was so desperate for his $1450...that he said the hell with her getting her things out. I got my money..... yall can take her truck. Guess what God dont like ugly...so well see how much longer they stay in business. But hey people seem to get away with everything now..so I guess its okay to steal. As long as its so you can get ahead.Dont trust them...not even to tow your stuff.

Ki
Review №19

Great service!! These guys went above and beyond to help me get both of my vehicles back. Would totally use them again...but hopefully I wont have to. 😊

Ja
Review №20

Please dont give this place your business! They are the worst! I went to get a quote for how much my car would cost to get fixed and they fixed my car without my authorization! Then bubba had a nasty attitude and was down right rude about them being in the wrong! You have the right to look around for the best place when it comes to fixing your vehicle but this place is definitely NOT IT! They kept my car and caused me not to have transportation for a whole month..mind you I have a full time job so because of their lack of professionalism I had to get a rental at my expense! This place is no good, and the staff is rude and disrespectful! They are all about the money! But they will never get mine again!!!!

Ki
Review №21

Very friendly business and service. They are very busy but they take time for the customer.

Wi
Review №22

One of the best shop in the area

Jo
Review №23

Best auto body repair.

Ve
Review №24

Excellent service

Information
3 Photos
24 Comments
4.4 Rating
  • Address:3125 Bismarck St, Greenville, NC 27834, United States
  • Site:http://carolinacollisionrepair.com/
  • Phone:+1 252-321-8887
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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