My family has been using Erica Rector for years. She has proven to be more professional than any agent I’ve ever used. She responds immediately to any insurance issue we have and is always pleasant and courteous while getting the job done. Recommend highly!
Erica is awesome. Great rates and awesome coverage. Easy to do business. I just moved from out of state and I had to stay with Farm Bureau bc it makes sense.
I have had an absolutely horrific five years of dealing with this company. Our agent constantly changes with no notification, they have canceled our policy multiple times without notification (they claim they sent a letter but it was not received and zero effort to contact us by any other means). There are constantly clerical issues like saying our account has NSF when it doesn’t (have to sent bank statements proving we had sufficient money in the account every time). They cancel policies without notification and raise rates astronomically with any claim. We just found out when trying to get quotes elsewhere that my husbands license was suspended because this office did not submit the paperwork they said they were going to in September of 2020. Even though all of these issue we’ve had were completely out of our control and obviously were issues on Farm Bureau’s end, I was just told by Mike Rude that I was lucky they even reinstated my policies and they did us a favor. When I complained about the lack of service and zero phone calls and constantly changing agents etc his response was “our system works”. Abysmal lack of customer service. I am honestly in awe at how awful this office is. I have been with Farm Bureau for 15 years and never had a problem before having to deal with the Greenville office. Shop anywhere else for insurance if at all possible.
Cheap insurance friendly service.
Gentleman I spoke to was super nice and knowledgeable.
Mike Rude and his team are the absolute best, honest people to conduct insurance business with! Give Them A Call!
Cant say enough good things about Farm Bureau. Competitive rates and by far THE BEST customer service Ive ever experienced. Gary Murrell lets you know hes there for you through his actions. Every question or issue Ive ever had with my home or auto policy Gary has been prompt in replying and gets things done! You would be hard pressed to find a better agent in the industry that cares as much about his clients as Gary. Thanks!
They never called me back even though I left a message.
I have had a wonderful experience at this Farm Bureau. Everyone is extremely helpful and can always answer my questions. Erica Rector is an incredible agent. She has been getting my family the best rates and coverage for years. I would recommend her to anyone!
May be a one off and I realize that they have many clients however I’ve been with them for years and pay my premiums semi annual and called Erica this morning only to find out I’ve not had insurance since April.....her response is she tried to call I’m having phone records pulled to verify she did such but regardless when we have been in business together for the length of time and she knows my wife and I travel constantly as well as have several small businesses you would think curtesy would have been to reach out more thoroughly....furthermore I’d like to thank her for my lapse and increase in my liability insurance from 250 every six months to a now 850 every six months.....I don’t care about the policy of Farm Bureau I care that my insurance agent after all these years didn’t have the courtesy to reach out more thoroughly and get a hold of my wife or myself to make sure that our insurance didn’t relapse thank you Erica
Erica Rector at Farm Bureau has been our agent for many years and we have had a wonderful experience. We have several policies with her and have been overly impressed with her line of communication. We love that we receive snail mail to verify and show us what us happening with our policies and accounts, as well as phone calls if there is an issue. We are Farm Bureau customers for LIFE! Thanks Erica
I have used Erica Rector for years for all of my insurance needs; from life insurance to homeowners insurance and everything in between, SHE IS THE BEST. Period. Erica is prompt, always available for her clients, and so peofessional. Do yourself a favor and call her — you will not regret it. :)
Erica Rector is top notch! It is always a pleasure to work alongside her to serve the unique needs of our customers. She is extremely knowledgeable and handles all customer interactions with the utmost professionalism.
Nothing but great experience with Greenville County Farm Bureau. Erica Rector on the policy side is a delight to work with, and I am confident my policies are what I need. Chuck Gaines on the claims side was a pro with storm damage we had from Irma last September, and very quick. All positive things to say about Farm Bureau and Im glad Im with them.
Nate Marcionette is an excellent Insurance agent he helped me select a life Insurance policy that protects my family and gives me peace of mind . I highly recommend him for all your insurance needs.
Had this insurance for a month! Paid on 06/12 Had an accident the first week of July an 18-wheeler played bumper cars with me & I had a totaled car with broken ribs & they caused over draft fees on my acct. trying to still take money out AFTER the accident and the insurance had been canceled. Cheap affordable insurance BUT OBVIOUSLY THEIR THEIVES in the end! Got my policy in Anderson. Theyre not good with accidents at all.
We have been doing business with Erika Rector and the team for six years. We have always received great prices, service and have found the team to be very responsive to all of our needs.
Always helpful.
Very friendly and helpful
If your insurance has lapsed for more than 30 days for any reason, DO NOT come here. Apparently they will not insure you if that is the case.... never heard that one before, from any insurance company. Very dismissive.
Way over priced
Very dumb company
Very cheap rates
I have been dealing with Erica for about 5 years now and she hands down offers the best service Ive ever had. Her and her team go above and beyond to make sure that whatever I need is done in a timely manner. With the level of service that I receive from them it looks as though I will never have to deal with another insurance company.