The experience with Dale at Home Comfort Solutions was great. From the beginning, the company was responsive and acted in a timely manner to get me an appointment to fix my AC. Communication with the technician that came out was great and when he got to my home he treated me and my house with respect and professionalism. Dale quickly diagnosed the problem and repaired it and for an extremely fair price. After a bad experience with one of the other big name HVAC companies in the area, I am glad to have found a company I can trust in Home Comfort Solutions.
Brad and Dwayne arrived on time and were friendly and professional throughout their time in my home. They were careful to protect my carpet with drop cloths, which I appreciated. They were knowledgeable, and the AC installation went smoothly and was completed in a reasonable amount of time. They cleaned up after themselves before they left my home. I would recommend them highly for any HVAC needs.
Home Comfort Solutions was excellent in every way! Dale serviced our system very professionally and thoroughly at a reasonable cost and got us back up and running on short notice. Great experience! I’ll be using them again for sure!
I used HCSHA for two restaurants that we own, the quality of the work is great. I called them for two emergency and their got there within hours. Extremely satisfied with the price and quality of work.
We have used Home Comfort Solutions for years for our clients and they are consistently great - well priced, knowledgeable, responsive, communicative and honest. Highly recommend!
Home Comfort Solutions maintains 19 units for me. I have always been pleased with response time, knowledge of technician, & reasonableness of maintenance recommended.
I called to fix a three month old system another contractor installed. Responded with same-day service. Extremely professional and expert in the field. Resolve the problem and got our HVAC back working. The office staff even met the technician with a necessary part so we would not be without AC in the evening. Highly recommend
Home Comfort installed a new Trane system in our home a few months ago; they offered a great price, which is why we chose them. The install crew did not do a great job, however, and we’ve had trouble with the unit as a result. HC has sent techs to do repairs under the warranty a total of probably three times, which we very much appreciate, but those are repairs that shouldn’t have been necessary to begin with, so that’s why I unfortunately can’t give them more stars. I do want to say that we have been very pleased with Dale, the tech that has come out the past couple of times. He even came out after hours to repair a problem with the install that was causing the unit to cut off and on intermittently (on a very hot day). He diagnosed the issue in virtually a matter of seconds (it was another installation issue) and had the unit running and the problem repaired in under an hour. Dale is great; I’d give him five stars.
Dale was kind and courteous and even wore shoe covers in the house...greatly appreciated! He was attentive to the issue I had with my AC unit addressed it!
Dale Kemp was our technician, hes very knowledgeable and professional. We are pleased with his service.
Excellent service! Would highly recommend!
I have used Home Comfort on my personal home as well as recommended them to dozens of clients over the years. They are always professional and on time. But most importantly they do not always try and sell a new system (even on older units), they give several options and recommendations and go over the pros and cons with you. When a new system is needed the pricing is very reasonable and again choices are given and pros and cons are carefully reviewed with the client.
We have had an ongoing problem with our Mitsubishi mini split system. It didnt cool in the summer and it didnt heat in the winter. This unit was not installed by Home Comfort Solutions. Home Comfort Solutions was recommended to us by a friend. We called for repair help and were treated to excellent service. We had an almost, immediate appointment with Aubrey, whose expertise is with these units. He came out the next day and was able to resolve this ongoing issue, quickly and efficiently. Aubrey was extremely friendly, professional and knowledgeable. We now have an efficiently working heat and air system, at a very reasonable cost. Thank you so very much. You truly relieved a lot of stress for us. We will be a permanent customer now.
This is by far the best Heating and Air company I have ever used. I see their technician David every 6 months. I get a complete system diagnostic every time. I know where everything stands.Everyone hates surprises and I am happy to say most can be prevented or avoided because of what they do. Plus, since I see the same person every 6 months, he knows my system and keeps it running.I could go on and on about how happy I am to have this company taking care of my homes heating and air.If anyone needs a company to come out, for any reason, this is the company to call.
I could not be more pleased with the service I received from Home Comfort. They were quick to respond to an online appointment, arrived when they said, fixed my issue with the A/C unit, and went above and beyond what I would have expected. It was truly a great experience and I would highly recommend them to anyone.
GREAT COMPANY!!! We have used them numerous times and they are prompt, courteous and knowledgeable. We have worked with many of the employees and all are great!!!! Melissa, Craig, Kenny, Aubrey, David, Jonathan.....you can count on them all!!!
Home Comfort Solutions evaluated my needs. Explained what I was to expect. Scheduled was on time. They exceeded my expectations. Thank you Home Comfort Solutions Heating and cooling for your spectacular customer service.
Craig and the team at Home Comfort Solutions was able to help me get a speedy repair done to my HVAC system. They were prompt, professional, and transparent about what was needed and how we could get it fixed. I appreciate their honesty and professionalism!
They really know what they are doing. Ive had bad experiences with HVAC in the past and they are always spot on. Definitely ask them about their UV Air Filters as they are great for filtering the air of dust and harmful particles that circulate throughout your home and/or business! Especially gives peace of mind with viruses and bacteria that circulate airborne nowadays.
I didn’t personally use Home Comfort Solutions, but they took very good care of my mother and grandmother yesterday when their AC went out!! Thank y’all so much!!
I took the time to shop around extensively, and Home Comfort Solutions quoted the best price to replace my gas/ac package unit. The new unit works perfectly, and the install crew was meticulous with the installation and the cleanup afterward. It was all done in a few hours with minimum disruption, and I definitely recommend them.
We replaced our duct system and had the pleasure of working with Kenny. He is knowledgable and very patient in working with us to make sure all of our questions and concerns were answered and addressed from the beginning to the completion of our project. Kenny provided guidance and assurance to ensure that our system is well constructed.
Home Comfort Solutions reached out to us to arrange a time to be at our home for our annual furnace maintenance. They sent email and text confirming appointment and who would come to our home, arrived on time and provided detailed update on the condition of our furnace. Very professional company and they provide quality service.
Home Comfort is an excellent company - they are great a communication and the tech was very thorough in investigating and fixing our issue with our unit.
Pricing was right where it should be and even with a few hiccups along the way their team stepped up and did a great job. Glad I chose them! Thanks guys for the outstanding service!
I had a leak in my minisplit system that two other contractors did not identify (of course I was charged for their time, despite the problem not being resolved). After referral by LG, I spoke with Melissa at HCS - she was friendly, helpful and went out of her way to see that I got support from their techs. James was very helpful over the phone and Aubrey did the onsite diagnostics and repairs. Both were friendly, professional. The entire team inspired trust and confidence. Thank you all!
I would HIGHLY recommend this company. They are so thorough and professional. Their communication is top notch. They are neat and clean up after themselves. They keep their word and do the work in a timely fashion! They are all so friendly! I am so pleased with every single one of them! I finally have a heating and air company that I can count on! I will use them from now on! Thank you Home Comfort Solutions!
Every week I hear numerous wonderful comments about Craig and Home Comfort Solutions. He and his team go above and beyond to live up to their name. They bring portable a/c to homes while fixing or replacing their a/c that has stopped working and there is a great discount if you sign up for their maintenance contract.
I had a great overall experience with Home Comfort Solutions. From Kenny who provided the quote for our new AC/Furnace and answered my multitude of questions, to Tim and Jermaine who did an excellent job installing our new system and lastly to Aubrey who handled the start-up of the new equipment. All personnel were knowledgeable and friendly. Having just moved back to Greenville after being gone for 25+ years, I wont have to search for a new HVAC company because I found an excellent one in Home Comfort Solutions!!
Tim Young was amazing and very professional. He showed up ahead of schedule, and called ahead so we were there on time. He was able to resolve the issue quickly and offered to check other things while he was there. I would highly recommend this technician and home comfort solutions for all my HVAC needs.
Aubrey was great and the entire staff at Home Comfort! Honest, reliable, and experts!
EXCELLENT, PROFESSIONAL SERVICE
David Z is a consummate professional. He represents the company very well. He is knowledgeable and services HVAC equipment as though it were his own.Others at Home Comfort Soutions are also excellent but David Z is the main reason I am your customer for life.LF
Excellent service. Showed up on time, quickly located problem and replaced bad capacitor. Completed work in 30 minutes to get a/c back in service. David, the technician, is professional, knowledgeable and is able to explain the problem and the best solution. I highly recommend his work.
Top notch company with professional personnel, dressed appropriately, and took care of the issues very quickly.
Very pleased with my new heat and air units. I really love the split unit in my sunroom as it is now truly a year round room. I appreciate the folks who put the unit in more than they probably realize as they had to work not only in the cold but in very wet weather.
Paid 311$ for a service call, diagnostic and a fuse. AC worked for 10 days. Called back and was going to get charged 99$ for service call plus re-diagnostics fee.
Every member of the team, from the general manager to the technicians, provided the best customer service of any contractor we ever worked with. Everyone took time to explain their processes and answer all of our questions. In addition to servicing an existing HVAC system, HC Solutions provided recommendations for a new system in the basement. Several options were discussed to meet the Manual J load calculations. The team took time explain the pros and cons of each solution and help us choose the right one for our needs. My only concern is that we cant bottle them up and take them to our home in another state.I would highly recommend this company for any HVAC service you need... In fact, I would only recommend Home Comfort Solutions.
Home Comfort Solutions are simply awesome! Very affordable and the staff is so nice you will want to invite them over for dinner.CALL THEM for your heating and air conditioner needs.
From Melissa in the office to Tim in the field, Home Comfort Solutions is a top notch organization. Professional, punctual, courteous, knowledgeable and extremely helpful. Highly recommend them!
They did work on my personal home and I always recommend them to my real estate clients! They are the best!
James and his staff are easy to work with and do great work. Honest about the work needed and what to expect.
Home Comfort Solutions is a great resource for all of your heating and cooling needs. They look to extend the life of your current equipment, they are professional, timely and responsive.
We had multiple units installed at the same time. The schedule was on time and very systematic, like an assembly line. The timeline was right on track and the price came in just as it was quoted. We have not had any issues since install, but were reassured that if anything is needed, they would be out to fix it.
Technician, David, prompt, organized, excellent product knowledge backed by years on hands on experience, OEM part needed for repair brought to residence same morning by second person
This is a reputable and conscientious company. They care about getting the job done right, not just looking for ways to add on more expenses.
Professional and polite service. After being told I needed a new furnace, Aubrey fixed the problem in no time!
David was very patient and explained everything option available to me. I highly recommend them!
Fantastic!! I mean it, stinks to have to spend thousands on a new HVAC but this company is top teir quality without top teir price. Gave me several options on an approach to a fix. Ended up replacing because it was 15 years old and under powered for the house based on current code. Price, quality, and communication were great! I will be a repeat customer.
Mathew was prompt with service, respectful and explained everything to us !
I highly recommend the team at Home Comfort Solutions for any HVAC needs. Their pricing is extremely competitive especially considering the quality of their work and the components they use.Last year I made the mistake of having a new AC unit installed by someone that does the work on the side and was in a bad spot when the first frost came around and I found out I could no longer turn on the heat. My electrician recommended HCS and they were great to deal with. Craig (their operations coordinator) is ultra responsive and had someone at my house the next day to assess the situation. We ended up needing to replace our furnace due to the subpar installation and dishonesty of the person that installed the AC but James was great in walking me through my options and helping me make a decision on what needed to be done to fix our system. Within a few days we had our HVAC system back up and running with a new furnace, newly installed and insulated duct work, and the existing new AC unit. The guys who did the install were very professional, polite, and respectful of our home. The difference in their work and the work they were fixing was night and day. After the install was complete Craig went above and beyond by filling out the PNG 300$ rebate we were eligible for based on the efficiency rating of the new furnace.Bottom line is that when the furnace went out last week in a second property we own, HCS was the first and only company I called. My second experience with them is going just as well as the first and that is exactly what I expected due to their professionalism.
The are very responsive, friendly and their prices are fair. I will go to them for all of my HVAC needs.
Great People!
The entire company is responsive and professional