This company is largest purchaser and distributor or Insulation in the nation. All employees are all drug tested, background checked and DOT certified. Within the company they have a team of over 60 building scientist working everyday to research and pushing the limits of building science, thermal efficiency and long term sustainability.

Terrible customer service. Our builder choose Renn Building Products to install our closets. One side of our closet fell. Called for a quote and to schedule a repair. Two days later the sales person texted me saying my property was out of warranty and the repair would be $250. I asked for clarity on why ONE SHELF ( 4 SCREWS) would cost $250. Received another text message back saying, I will call around and see who can come after hours. Never heard back. Never asked for a free job or after hours. Just asked why this SIMPLE job would cost $250. Clearly they do not want or need my business. We went elsewhere. The whole interaction was a waste of my unlimited text messaging.

Someone once said there are two challenges for every company - sales and everything else. Called the company twice and both times no sales person called me back. The question isnt if I am going to buy, but with who. Clearly, Renn doesnt need my business. Onward.

We purchased a newly built home the latter part of 2017 and Renn Building Products was subcontracted by the developer to do the guttering. After being in the home for awhile we noticed huge crevices in one of the side yards and realized that the water gushing from the gutter on that side was causing the problem. I called Renn 5/14/17, spoke with a female person, explained my issue and was told that the sales person for this area would contact me and discuss changing the direction of the flow. After (4) days and not hearing from anyone, I called Renn again on 5/17/17, spoke with the same female person who apologized for the lack of follow up and said that my info would be given to the sales person again. Well, its 5/20/17 and no word. Guess the sales person was in an episode of Gone With The Wind.