Ive been taking my vehicles to Grass Valley Gold Country Automotive for the past nine years; I completely trust, rely on and recommend these guys. I always leave having peace of mind knowing my car is safe to drive. I find assurance off- roading that if I bust something, these mechanics will fix it right. In my experience they have been honest and more than fair. I appreciate them taking the time to explain things to me. As a female I HAVE had auto shops lie and try to scare me, that is not what you will find here. I think the folks at G.C.A. are hard working and good at what they do.
The service is friendly, knowledgeable, and efficient. In addition, the quality of repairs is exellent. The pricing is as honest as they come.
Awesome service, awesome price, very professional and courteous staff.
Great place to take your vehicle. Very little wait time and quality work.
These guys are my new favorite place. The are SO FAIR! They won me over with customer service. Two thumbs up!
I love these guys, they are knowledgeable and well rounded in both the variety of cars they service as well as the projects they can handle. They do smogs too! Only shop I will use in town
Tom is on it He keeps you updated On everything Very fast and thorough
Excellent customer service never leave here unsatisfied with the quality of work by far the best in Nevada County.
No trustworthy at all. I went 2 times to Gold Country Automative, I was happy with the service even if they are pricey and two person I know told me to not go there because they tried to charge them crazy amounts of money. I went for a third time because of a loss of power on my 88 Toyota RV, thinking it might be something simple with the gasoline distribution. They called me while they had my vehicule in their shop, telling me they had found the issue (in a kind of positive way). Im thinking I was right and its no big deal. I quote Kevin « you will need a new engine, we found one with a 3 years warranty bla bla bla its gonna be 7.6k $ and youll be ready to go next week!». I couldnt believe what he said (also that my engine was sounding just right and its was rebuilt about 30k miles ago). He changed the sparks splug and I told them I cant afford to change the engine for now. Apparently the sparks plugs melted/broken would have damaged the cylinders. As soon as I went to get my vehicule, I paid them 150$ for sparks splugs, I drove to an other mechanic in Grass Valley that was recommended to me. They checked with a camera the cylinders and the compression in the cylinders. NOT ONLY THERE WAS NO DAMAGED IN THE CYLINDERS, the tips of the sparks plugs where not even well installed. The issue was actually the catalictic converter that was clogged. We had it changed for 750$ and the car is working amazing again. We all know how much we put our trust in mechanics because a lot of us are very ignorant of cars. And I really felt I was took advantage of at this garage. Its not everybody that has the money to put almost 8 k in a vehicule. The worse its that I am thinking they would have change the motor and realize after that the problem isnt solved and that the CC was clogged and charge us an other grand on top of it. I think this story speek to itself and if I could put 0 stars I would.
Great service my go to shop,work is always done early and under budget. I dont take anywhere else.
I had a terrible experience with Gold Country Automotive. I received a discount coupon for an oil change and general sevice. I took my car in and did not get my car back for over a week. I was out of town, so it wasnt a big deal, but I had to call them to inquire if the car was done. The lady that answered the phone treated me like I should have magically known the car was finished. I dont know why they wouldnt call me to let me know the car was ready. I asked them to look at an oil leak, but they chose not to look because they said I had an internal engine problem, but I made it clear that I wanted them to identify the leak. They simply would not do it. When I went to pick up my car, they tried to charge me 4 times the amount the advertisement said I should pay. I haggled with them over the price, but had to pay twice as much as I should have just to leave. In addition to all of this, when I dropped off the car, there was a pit bull in the office that growled at me when I came in. Overall, a terrible experience and I recommend finding a different spot for your automotive care.
They are over priced. And seem to be dishonest..I brought my truck in to get breaks looked at told me the hydrolics and master cylinder, rotors an pads need to be changed for $2200! Did not have the money at the time so got towed home brought to a different shop when I did have the money top tech automotive turns out hydrolics are fine master cylinder is fine an all the other Bs they told me was wrong top tech didnt even mention 😠 an got priced at $895! Thats over $1000 difference.
I took my Subaru Outback for a major tune up, when I took the car the guy at the front scribble a confusing estimate hard to understand, stupid me I did no request a detail one with a clear price; when I pick up on the same date, they charged me about $1300, if I had done this at the Subaru dealership it would had cost me $950. AVOID this place, it is a rip of!
Excellent service, job well done. Fair price. Didnt feel ripped off at the end of the day. I will take my car there again.
After living in two states and road tripping extensively (Canada to mexico, Colorado, Utah, Washington, Oregon, Nevada, etc) and dealing with breakdowns everywhere under the sun, I can’t begin to articulate how AWESOME gold country auto is. Impeccable, no BS service. Fair prices for the best help! Five stars ain’t enough. Thanks Gold country! Also: Tom is the man.
Awesome mechanics. I took my new car in cause the water pump was leaking. Found out that there was more problems with my car than the dealership told me about. Gold country found the problems and repaired it for me. My car is running great now. Very nice and professional mechanics. Would recommend them to anyone who needs repairs on their vehicle.
These guys rock.Fast, Friendly, and Fair what more could you ask for really. From my personal experience there great got me repaired and down the roadon a holiday weekend no less. Thanks guys
I have been using Gold Country Auto for at least 6 years. They have taken care of 3 of my vehicles and keep me up to date with all my maintenance on my newest car. This is so important because I do not naturally remember to maintain my vehicles. The staff treats me with a professional attitude and I really like to personal customer service I receive. The prices are totally reasonable and there work is excellent, I have never had a problem with anything they have done. I work with an crew of guys and they always have to add their two cents about pricing and what parts would use, when I need something fixed, Gold Country has been spot on every time with price and quality. I have total trust in Kevin and his staff at Gold Country Auto. I have recommended many friends and they are always happy with the service and thankful they have an honest mechanic they can count on.
We were in the market to buy a used car and had it checked by Gold Country Automotive. They were friendly, professional and even fit us in several days earlier than expected for an inspection.
I’ve taken several vehicles to Gold Country over the years. They are fast, effective and always honest. They were great at dealing with my insurance company as well! Highly recommended!
Great staff great owner very diligent and knowledgeable
They remove my seats from my van and they kept them to recycling. No charges at all. I highly recommend. Thanks guys!
Very friendly staff, quick service
Very good service. Definitely recommend
Great place to get oil change and fast no appointment needed
Helped us with a jammed uhaul door... Real go getters!
Great mechaics honest & fair!
They where very nice went to get an oil change and my one of my license plate lights where out and they replaced it for free thank you guys
Interlock device installation, comfortable environment, dog lovers, down to earth!
Honest and reasonable auto shop!
First time here and I will return. I only needed a smog but the customer service was excellent.
Good Auto service
Fast and friendly
Yeah