Reggie was nice to chat with and told me he would check to see if they possibly had a Q7. Even said he would call me back in 25/30 mins to inform me if they do or don’t have one possibly available. I’m guessing they don’t have one because I never heard back from him.Please stop telling customers you will follow up if you know you aren’t really going to follow up!Hopefully next time I’m looking for a rental they’ll have vehicles available & my experience will be better ;)