Tom was an honest man of integrity. Far as Ive seen, his son is no different. Excellent work ethic is displayed by his employees. Fast work, professional conduct, and a fair price. I highly recommend this shop.

I took my car in to have and electrical issue diagnosed. Ultimately they could not tell me exactly what the problem was. But they did tell me that for sure I needed 2 new window motors and a switch. They said they tested the motors independently and that they were faulty. They also said a switch was faulty. They then quoted me 600 to fix that part. I opted to buy the parts on my own and do it. Once i got the parts installed i quickly realized that i had been scammed. Once I replaced the bad parts I still had the same issues. Even though they told me that they tested the motors and switch independently. All of the parts they quoted me 600 to fix were fine. They either lied about doing the tests or they lied about the results. The very service I paid for was a diagnosis and they told me with certainty that these parts needed to get replaced. End of story they were wrong about every aspect of the diagnosis and then wanted to charge me 600 to still not fix the problem.

Great people. They have been honest and have saved me money every time I have used them.

The service I received on my truck at Tom’s Auto was top notch. Jared was polite and professional.I highly recommend.

When everyone we called told us they were a month out and the job would be $160.00 Toms auto said come on in! They charged $70.00... wow so I would definitely recommend this guy!!

Great work always for 40 years. Why would I go anywhere else? Their family tradition continues of 1st rate service and they always stand behind their work.

Jim is a great mechanic, but another mechanic there, Jared, was extremely unprofessional with my partner. Sending lewd text messages and showing up at her work. Very unprofessional, and I will be telling all of the people I know not to take their cars here in the future.

No one in grants pass had the capacity to see my car today during an emergency. I called over 6 different auto shops trying to see if someone could look at my car, I was with with someone who has special needs on a work assignment and needed to get back to Roseburg.It was a miracle today, they had me come in looked at my car and had it fixed in an hour, otherwise I would have been stuck in grants pass overnight and would have had to find a place to stay. Shout out to The guys who worked Friday morning 11-1:30 on 08/27 they were the real deal.

Honestly disappointed.. I came in to figure out why my car wouldn’t start. I paid $90 for them to tell me they got my car started and nothing was wrong. I made it about 15 miles until my shut off on me.

Helpful and fast. Cost a lot less than we thought it would.

Got new radatior replacement, new motors in fan, new spark plugs n fixed headlight for about $900 something on my 96 lt1 350 Camaro real hard engine to work on.. There really busy had to wait almost month but alot cheaper than some places and my Camaro is running clean.. So after couple days notice hose on radatior bulging.. They didnt even get the air out of coolant and they could got me a $6 new radiator cap instead put old worn out broken 1 on really for money i paid them i feel.. And i asked put in new hoses i left in car seat with new clamps.. For waiting a month and paying arm n leg i felt could been better sorry my honest opinion

Idk... I fix my own stuff.. So. Yeah, hey props tho.. Long time in that same spot.. The cars were always cool when i was wii little

I just dont understand why people would go anywhere else because this business is serious. There are there looking out for you taking care of you and your vehicles. Shell be happy theres someone out there taking care of your mechanical problems.

Exceptional service! Went outa there way to make sure my van was ok. Great quality work with a reasonable price and finished way b4 they said. Would definitely recommend Toms auto

They helped me with my car, I highly recommend them!

I recently had my brakes done there and they had them done in the same day and have been working great,

Very nice, and reasonably priced!

I needed to get my headlight replaced. I searched around town. Several places wanted to charge me $150. I know it’s something I can do myself. Please guys took me in pretty much right away. within two hours it was fixed! And they only charged me $49! Super grateful and highly recommend go in here if you need help. I feel like they really understood what I was going through. Kind of stressful for such a little light. Thank you thank you 🙏

Great mechanics and people all around. Very knowledgeable, and efficient. Always have good service here. They fix it right the first time.

Always fast and dependable service you can trust.

Pretty busy, so it can take some time to get your vehicle checked out. But the people are great, good prices and work hard to help you out. Only people I take my car to and I recommend them to anyone in need of a solid, honest, mechanic.

I went to Kelly automotive shop first and they charged me for something I didn’t ask to do. I decided to go to toms because I should have supported my local business instead of going to a over priced unable to figure out the problem that’s simple instead charging you a ton of money when Tom knows what is wrong and fixes it for an very inexpensive price. My a/c wasn’t working and Kelly’s cost me $200 to tell me I had a bad compressor they over charged me because I had only asked them to check for links $39.99 Tom gets right to the point of the problem and gives a price and it’s so much cheaper and better service here you need to support local businesses

They treat you like youre a human being. They have really good prices and theyre honest!!

This is the only place I take my car. Toms Auto Services, a local family owned vehicle repair shop that has stood the test of time in Grants Pass. Great group of professionals to handle your repair needs at reasonable prices.

Appointments are required and theyre two weeks out. My car was in on 8/19/20 and out by 8/21/20. They replaced my clutch and CV Boot for $1014

I had to send in my car last minute for a possible blown head gasket and broken hatchback door before I went on vacation. They had no problem with leaving my car there for three weeks while I was gone. Turns out that it wasn’t a head gasket issue and they also were able to fix my back hatch without ordering a new part. They could have totally taken advantage of ordering parts and racking up a bill since I was out of country but they were very honest about everything. I ended up paying $180 instead of $1,600+. They took great care of my car and had outstanding service. Honest mechanics like this are hard to come by. You guys are awesome. Highly recommend Toms Auto Service. If I could give them more than 5 stars, I would. Special thanks to Jared, for going above and beyond. Thanks guys!

Fair price/good service

Great service and fair price. Toms son, Jim does a great job. A good way to honor the memory of his dad.

I have to tell you about these guys. They worked on my 2005 Chrysler 300. They treated me like a family member. They put a ton of work into the car, trouble shooting a electronic issue, they put a minimum of 6 hours into this car. Im not going to say how much they billed me, but NOT 6 HOURS WORTH SIGNIFICANTLY LESS. I have had cars in the past that were going to shops twice a year and I HAVE NEVER been treated so well. These guys are incredible honest and up front with you. They charged me, Treated me, like a close family friend. Im sooooo blown away by them its not even funny. All car recommendations I make in the future to friends and family will go to these guys. Jim is an amazing guy, Tom would be so proud to see how he treats his customers. Jim thank you so much for everything you did for me. I really do feel like you went beyond you fields customary practices to help me. Seriously man Thanks so much for everything nobody else would have billed me and done everything you did on my car the way you did. I truthfully appreciate everything you did for me. THANKS THANKS THANKS

Fast honest reliable service

Toms Auto is the most honest, reliable, affordable place to take your vehicle!

Ive been taking my beloved Subaru to these wonderful guys for the past 3 years or so and they have never let me down or overcharged me. They are honest, dependable and affordable. I am very grateful for the Subaru owners who referred me to Jim and his crew and grateful for their honest work ethic!

Everyone at the shop is professional and genuinely nice. I have been going to Toms auto for more then 2 years and have never had a bad experience.

I have been going to Toms auto for 10 years. Always a good experience.

My family has been going to Toms for at least 30 years now. Always satisfied

Beat all other shops on an alternator replacement (they had the one in the car rebuilt at a local high-quality rebuilder [warehouse rebuilders]) by 50%!!!

Toms automotive is by far the best place in Grants Pass if your looking for honest, knowledgeable, fast auto repairs. I had an issue with my Ford Windstar that I couldnt figure out I did all the shade tree checks and couldnt figure it out took it to a mechanic on 7th St and they said they werent sure but they were going to need to do a block test next ($100) and go from there so I brought the van home took it to another mechanic on Williams hwy who said cracked head was likely the issue.....a friend said take it to Toms reluctantly I did.....I got a call a couple hrs later and was told it was the coil pack (which I tested via multimeter and plug fire test and it passed) he told us what it would cost and he could get to it in a couple days. The price was affordable and we havent had a problem since...not only did they do the work right I got a lesson on how to tell by the spark color whether its the coil pack....awesome work guys.....thanks again you have a loyal life long customer

First rate service. Quality work. When a part they installed proved defective 9 months later, they put in a new one no charge

I take 3 of our cars here. Always repaired or serviced properly for a good price. Ive been going here for at least 12 years.

They do great work on time an dont overcharge

Shop aided me in pressing new ball joints. Good quality work.

My parents and I have been taking our cars to Toms for 15+ years, with never an issue regarding service, repairs or prices. Honest and fair, you cant ask for (or find!) any place better.

As far as my family is cocerned.... Toms is the only shop in Josephine county. Honest, reliable fast and affordable. Period!!!

Honest, fair pricing, good to work with. Best mechanic in Grants Pass.

Excellent work and great prices! Id reccomend them to anyone!

An honest mechanic with great prices and great service. I recommended Toms Auto Service to my family and friends in town. Thanks Tom for a business that runs on integrity.

Seemed to have a super friendly staff however I took my vehicle in the get A/C fixed before my trip to San Diego.They hooked it up to test and see where the leak was they found it immediately. I was told after the hose was replaced it should work. I picked up my car and didnt test it yet due to the cooler weather in Oregon. Drove down to San Diego where it was hotter and had my 7th month old and 8 year old with us. Turned it on and it didnt work at all after paying over $200 and expecting cool air. Called and talked to someone and they said it should have worked immediately but it didnt and told us to bring it in after our trip. We brought it in and they hooked it up again just to find out there was another leak in the systerm and this one was way more costly than the first well over $600 in work. At this point I was very upset that the mechanics didnt test to see it was working before releasing the vehicle to us and went on a long trip just to discover that the ac still didnt work and having to suffer in the hot weather with children. This raises alot concerns for me like do they test their vehicles after fixes before they give them back to their owners? Taking the money and running pretty much.I can no longer trust them working on my vehicles again.

Saved a bunch of money on advice from them on stuff I could fix myself. I am definitely going back when I come up against something that I cant do. Thank you Toms Auto Services

Jim what a pleasure to deal with you and your crew. Thank you for your years of business. ~IC

Fst service. Reasonable prices. Friendly

Good people dont have to worry

I took my pickup there a while back for what I thought was needed was a clutch replacement. Got a call later telling me it wasnt necessary yet. No charge even though it took some of their time to look it over. They couldve done it and charged me without me being the wiser. I will be going back when it is time to replace it, though. They won a customer.

Very flexible and willing to work with you

They told me I needed brakes, Les Schwab said I didnt.I paid them to look at a vibration noise. They said I needed to replace a part, I replaced it, drove it home and the noise was still there. Now they want me to replace another part.-Update-I went back to Les Schwab and now they are saying the same thing that Toms place was saying and want more money to perform the fixes.Moral of the story is Toms Auto Service is a good place to take your car, if you can get in because its so busy.

Great folks, top professionals, very honest and ethical.

Friendly, helpful and honest. Great speedy service!

One of the best mechanics in the valley

Tom has been my mechanic since 2001 we love him great prices never had an after service issue best mechanic in town hands down

Great, capable, trustworthy team carrying on Toms legacy.

They are honest and do good work.

Honest group of guys.

If you come to grants pass and have your car stolen, there is no better place to be.

They very honest a good place

Good service.