Dog wash is a plus. DO NOT get the nail trim service. Paid $20 for a trim and grind and it honestly didnt look like they did anything at all. Took about 15 minutes, too bad for me it was a Monday evening and I was too tired to argue about it once I noticed what a bad job (or no job?) they did at the register. besides if that was the best effort after that much time and money, Im afraid they wouldve hurt my dog trying again. I think its a new program so I hope they get better...
This store has discontinued almost everything that I purchased from there within a month or two of me getting my dog adjusted to eating and unfortunately I’m trying to shop locally. HOWEVER I won’t be shopping there once I find another pet store.
Nice dog wash area would be nice to have it a little more clean for customers
Friendly staff, they all look happy to be there and great vibe in there.
Decent selection and price, just didnt have the brand I wanted.
Very nice and helpful! Keep an eye out for the shop cat!
Great selection of food toys and meds. The staff is friendly. They even have cats for adoption!!
Very helpful staff - I had an issue with my auto-order and Alexis and others were very quick and friendly in their response. Highly recommend!
Educated people work here that helped me immensely with my puppy. Highly recommend asking questions to your needs. They know our animals health, nutrition and chewing extremely well. Thank you Chow Hound! I appreciate the two women that educated me.
The people there are always willing and very helpful to help find what Im looking for to keep my dogs healthy and happy
This place is great for a quick pick up of food or supplies for your pets. But selection is limited when it comes to special items like flea and tick treatments. The staff is very helpful and can explain everything in the store. Definitely a good place for quick supply trips.
Great store, friendly employees that know their stuff.. Pets love this store..😁
Called to see if they had something instock. They didnt carry it, but without being asked they looked it up and told me who did carry it. Outstanding customer service!
Lovely place. Varried selection and nice people. My new favorite pet store!
Great store, great group of folks! They have super fast & friendly delivery! That said its also a fantastic place to socialize your pet Or find a new one! All the feels for these folks.
I love it. Greeted by the black and white cat. Way to go.
Friendly staff, always clean & less chaotic than other pet stores👍
The people there are amazing with humans and their pets
Clean place, plenty of selection. Good prices on their food for the most part but they also have some higher brand foods too
I went here to pick up the fish filters and the staff didnt know whether or not they could help me or whatever so I would say it was a marginal experience
I will not shop anywhere else! They are always willing to price match for me and take competitors coupons.Emily is wonderful! I have been shopping here for years and I am always excited to see when she is working. She is always friendly, respectful, positive, professional, and goes above and beyond to help me! She far exceeds all my expectations and I have heard many customers say the same thing about her. Also she is very knowledgeable about the products and helped me switch my dog over a new food which has worked incredible for him!I always receive great customer service here and will always recommend Chow Hound to my friends!
We went there because the gf likes the santa paws pics every year with the dogs. However they had a few things for decent prices that Ive either already bought or will be soon. Staff is great too.
I love this place
Great local pet store thats competitive, if not better than, the big brick & mortar stores. Friendly staff and great selection. Glad they are just down the street.
Love the employees❤️I get my bunnies and birds food here❤️🐰🐣
I am a regular customer at chow hound and the staff is very helpful in helping me find what I need. I recently switched to a different dog food and the supervisor was helpful in finding me something that fit my dog. Typically I enjoy shopping here. However, last week I have noticed that the cashier seems to have a foul odor and this isnt the first time Ive noticed it. I highly recommend this place for any animal needs but I hope this is addressed by a manager
Very friendly, helpful employees, the cat and I both love the new cat house and cat food (yes, I eat it so I can afford vodka, its great with eggs). They have a store cat which is honestly the best thing since sliced bread.
Great place to wash my 🐕, is not too expensive. This place offers shampoo, conditioner, gloves, cotton balls to clean up the dogs ears and treats. Great for my dog.
Good prices. Good selection. Convenient to where I live. Staff is always helpful and friendly.
Great place to grab some supplies, get your dog washed, or see some kitties!
Nice store. Convenient location. Well organized. Too many choices in higher quality animal foods and treats..
Very pleasant people that work there, always willing to help any way they can
We use the self-serve dog wash rooms all the time! No mess at home, and they’ve got everything there, towels, shampoo, conditioner, air dryer...I’m sure we do a better job than we would at home in the tub, and no mess to clean up! We get coupons because we’re in their rewards program. The staff people are friendly and they are pretty knowledgeable, can usually steer me to the right leash or toy or whatever for our dog.
Great place to take your animal nice treats grooming friendly atmosphere.
Love that they had the juiciest wax worms for my leopard gecko
The workers will quide you to get all that you require at very good bgg time.
Not bad. They have alot of great products!
Great looking Place thats very clean, well-stocked and has an exceptional staff
We tried their self serve dog wash and was really a great set up.
I love the dog wash stations here!!!
This place is great! Its clean and the staff is very nice and helpful. Highly recommended!!
The staff was wonderful! And very helpful. Thank you!
I love this store. The people are friendly they will answer any question you may have. You can earn points on purchases. Stop in and you can bring your pet to.
A good place to go and get your animals food with a discount
Good options. Good service. Nice size place. Dog wash great.
Stopped in and used the dog wash at the Allendale Chow Hound pet supply store today. What a deal. Very clean, smelled great and had everything we needed,. Tub has a ramp, shampoo, cream rinse, dog cologne, treats, nice clean towels and a bunch of other stuff we never even got to were provided. Awesome blow dryer had our Golden Retriever dry and fluffy in no time. We also bought some dog food and I think because of that they drastically reduced the cost of the dog wash. Great value even without the discount.
Great dog food selection. Discount on toys and supplies often.
Great staff very helpfull when asked dint feal like anybody was trying to up sell me somthing for my best freind ! Will be back
Staff was friendly knowledgeable and love animals... great attitudes.
Love the self service wash. Best experiences bathing my dog
Fantastic customer service, great selection plus dog wash even.
Good place. Good and knowledgeable staff.
Great selection for cat litter and food as well as aquarium and dog supplies and food. Great selection of wild bird seeds.
Clean friendly and they always have what I need
Great selection of dog toys and treats. Staff was friendly.
My dogs say thank you for all the great treats! And my cat too!
I got a new dog and decided to switch to a good quality dog food. I had minimal information going into the store and asked an employee in the section for advice. He clearly explained everything and answered many questions I had. He also recommended specific treats for my german shepherds joint problems the breed is known to have. He was very helpful and I was able to find a good dog food that doesnt break the bank that he recommends. I will be doing all my pet related business with them!
Like this location bit, the self dog wash at this location is not well keptDryer nozzles chewed or falling off. Some shampoos and conditioners only had enough in them for a small dog. Water temps constantly fluctuate throughout bath, whether theres a dog being bathed or not.My dog and I will be driving a little further for the more consistant Chow Hound dog wash out by Metro hospital.
Prices a little high compared to competitors . Service and knowledge is off the charts great. High quality products gives prices an excuse.
Not bad prices but service by some of the employees are to question
Absolutely love the self serve dog wash!! Great experience and price!! Will be back soon!!
The employees are extremely helpful and can find yoi anything you need.
Great place to get all my pet supplies with a very knowledgable staff!
Loved it, real clean with nice wide aisles.
Staff was awesome! Self serve dog wash was awesome!... Even though my dog hated it.
They are so nice & helpful. Will never go back to pet supplies plus!
Very friendly my dog loves the store
Great place to shop they have everything. Nice people and clean store.
Has all your animal needs. They even have a place in the back of the store,where you can wash your dog.
My daughter loves the place they have very reasonable prices
Fine everything for your pets.
I love the concern about the prices and love their mask for working
Great service but high prices.
Super friendly staff and a clean store
I have been shopping here for years. Always helpful with special orders for my puppies.
Good prices, friendly staff
Very friendly helpful and i can get mostly anything i need for my pets
I love it here. Every time I come in the workers are extremely helpful and many of them have enough experience to give really good product advise.
Go there to pick up my dog shampoo for bath
Great prices and great service with great products!!!
Great place for all of. Our animals
The place is had everything I needed, not a thing was left out and also clothes for the 🐕.
Good store, good service 👍👍👍👍
The staff is always incredibly friendly and super helpful. Their dog wash rooms are a lifesaver.
Always a pleasant experience nice people that work there very helpful
This location doesnt have the baths, so I typically go to the other locations. They do have the food I purchase, though (FROMM), so it is good for that.
Always very polite service.
Friendly knowledge staff and very reasonable prices. Shop locally, not online!
Nice workers good selection very helpful staff.
Good clearance section. Prices were better than other local pet stores.
Nice store for cat stuff!!
DIY Dog washes were not cleaned. And they did not have products that were advertised as a coupon. Not even a spot on the shelf.
Little pricy but has everything i need for all my pets! And the employees actually seem to care what you have to say
Dont be so nosy
Nice clean place, very friendly staff.
Theyre great answering all my kids questions and very much taking them seriously
Very limited on what they carry. Didnt have what I was looking for.
Friendly service