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O. G Professional Carpet Care
3510 Fruit Ridge Ave, Grand Rapids, MI 49544, United States
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O. G Professional Carpet Care

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St
Review №1

They were very professional, friendly and accommodating to get me on their schedule quickly. Carpet looked great when they were finished. I would highly recommend them if you are looking to have your carpets cleaned!

La
Review №2

Not sure how we came across this company, but glad we did. They did a fantastic job cleaning my carpet. The light tan carpet in my living room hadn’t been cleaned for at least 2 or 3 years...maybe longer. Very, very dirty, almost looked black. They came in and made it look new again. Kitchen carpet had never been cleaned for the 20+ years we lived here and again it looks new. Wish I would have taken before and after pics but was too embarrassed to show people my carpet before they were cleaned. I will definitely hire this company again. Amazing work!

Ka
Review №3

I’ve used other carpet cleaning companies, but these guys were truly the best! I owned a gym and it’s important to me that my gym was cleaned on a regular basis. They did a fantastic job and were very professional. I highly recommend them!

Ry
Review №4

O.G. did an amazing job cleaning the carpets in our new house for our move! There were some stains I thought couldn’t possibly come up, and they are gone! The carpets look fantastic, and bst of all, no chemical odors from the cleaning! Robert and his team are so kind and helpful— I can’t recommend them highly enough!!

PT
Review №5

OG Carpet Cleaning has cleaned our carpets for the last 4 years. They are reasonably priced and do a fantastic job! This time, we had several pet stains and after they finished, the carpet is fresh smelling and no sign of stains.They were on time and very careful with furniture. I also love that they are local! I highly recommend them!

Na
Review №6

Amazing service! My carpets look brand new. We had a nasty red wine stain that came out beautifully. I highly recommend.

Ma
Review №7

This company is by far the best carpet cleaning service in West Michigan. I have used the nationwide companies in the past. They are typically in and out in 30 minutes or so. O. G. spent nearly three hours and my carpets have never been cleaner and I know they are completely sanitized by the heated solution. They made sure every square inch was perfect before leaving. Their price was also a hundred dollars less than a quote I received from one of big companies.

Tr
Review №8

Had the best experience with O.G. We moved most of the furniture out so he didnt have to clean around much. There were a few problem spots that ended up almost 100% gone!!! He gave me some solid pointers on what to do and NOT do when cleaning stains... To include NOT using Resolve carpet cleaner. When he was done, he left some fancy (just kidding) shoe covers. If youre anything like us, we sometimes have to walk through carpeted areas to get something we forgot before we leave but dont want to take our shoes back off. These shoe covers are PERFECT for that. He also left a couple 10% off cards for next time. Needless to say, we highly recommend O.G. as one of the best professional carpet cleaning services in the area.

Ci
Review №9

What a gentleman & kind person. He did a wonderful job on my carpet. It looks the best it has in years! He got Rid of traffic wear paths & made it look new again. I would highly recommend this service to anyone!

Je
Review №10

Robert and his team were great! Very prompt in scheduling, cleaned carpets and tile which both look like new. I will for sure use OG again!

We
Review №11

I couldn’t have been happier with the work OG Professional Carpet Care did for me. I have hired them twice, and both times they did an exceptional job- better than other carpet cleaners I have used. Very thorough, great attention to detail; they worked and re-worked stubborn stains until removed, and seemed to really care about the results of their labor. I’d recommend OG to everyone.

Sa
Review №12

Outstanding work and service. Robert and his son came out and did a fabulous job, they were courteous and professional. I even had people come through my house afterward who asked me if I got new carpeting!

Ja
Review №13

Robert did an excellent job! He worked so hard while here and the results are amazing. The carpet feels like new, looks like new and smells like new. We are so happy with OG services and will be calling when its time to get our carpets cleaned again.

Pa
Review №14

Robert has been cleaning our carpet for three years now, and he always does a great job. We dont even think of hiring anyone else. I highly recommend O. G and Robert.

He
Review №15

Robert was very personable and professional. I have 3 dogs. Two of them like to mark territory on my carpet. Robert was very friendly and patient while I pointed out the problem areas. Sometimes it can be embarrassing talking about your dirty carpet with strangers, but Robert was easy to talk to. I was very impressed when he proceeded to take extra time and care with those areas. The end result was fantastic and the price was right! I have already recommended OG to my friends and family.

Se
Review №16

O.G. services did a great job on my carpet. Robert was really easy to work with. After I reached out to him, we set up the appointment, he arrived on time and was very nice, polite and professional. I left him to work his magic and about an hour later, came back to clean and new looking carpet. Id recommend Robert and his team for any and all carpet cleaning services...oh and be sure to ask about how he got the name O.G. Services. Cool story because its definitely not what you were thinking :)

Ba
Review №17

WOW, WOW, WONDERFUL !!!! I have used other cleaners whose names we all recognize and I will never again. O.G. Was amazing, got stains out that no one else could. Was here for 2 hours and really worked HARD!!! HIGHLY RECOMMEND!!It is now the next day. The day after the cleaning by O.G. Everything is dry and it looks like we got new carpeting. ABSOLUTLEY AMAZING!!! Bright, clean and stains gone!!! I will never use anyone else !! Huge THANK YOU!!!!!!

Ke
Review №18

Great experience! Easy to schedule and he did a fantastic job. My carpet looks like new!

Me
Review №19

Thank you O,G for the Amazing Job my Carpets look Brand new!! I highly recommend their service!!!

Ra
Review №20

Great company! Robert is very nice and professional and does FANTASTIC work. My carpets looked brand new when he finished. I highly recommend O.G. Professional Carpet Care. What is better than working with a locally-owned business and getting great results?

Ma
Review №21

Called and Robert was able to give me same day service. The final invoice came in $10 under what he quoted me. He did a good job and got the spots out of the carpeting. I would highly recommend O. G. Carpet Cleaning. Will be calling them again the next time the need arises.Mark

Ta
Review №22

Very nice people and they did an excellent job in the Hair Salon!!! Thank you! We will definitely have them back!

M.
Review №23

He came through BIG TIME! Our sump pump failed and flooded our basement (carpeted etc.) I called him on the weekend and told him our situation. He shot right over and pulled the carpet up (my decision) and disposed of it for us. dried out the rooms with big fans and dehumidifiers and had all the equipment necessary to monitor/check for moisture and mold. He also worked with my insurance company while we made the claim.Overall I am very pleased with his work and will call him in the future if anything were to ever happen.

Pa
Review №24

Robert did an excellent job cleaning my couch. He was very polite and professional. I would wholeheartedly recommend OG Pro Carpet Care to anyone!

Ro
Review №25

I called O.G Carpet Care to clean the carpet in my condo and Robert came out same day to get the job done. I am very pleased with the service and he did a fantastic job. I would highly recommend using O.G Professional. He was really polite and professional. I now have a carpet guy. A+++

De
Review №26

Absolutely wonderful experience! My wife and I were on vacation and wanting to set up a playroom for our toddler in our basement, which was in need of a good carpet cleaning. Was able to set up an appointment via text (which is not only convenient but is a great use of an alternative communications channel to the ubiquitous call-in) after getting a quote by sending the owner the dimensions of the basement room we needed done, but also by sending pictures. We were able to make an appointment for the following day, which was AMAZING because we were in a time crunch. The owner kept in contact with me up to the appointment, letting me know of his ETA. The cleaning came in right on the quote, and I could not be happier with the quality of the cleaning, and the service we received. The owner also educated me on ways to keep our carpet smelling more fresh, which was much-appreciated as we have a dog that sleeps in the basement and the advice has been put to good use.I will recommend O.G. Professional Carpet Care to all of my friends and colleagues, and will use them for all of my carpet cleaning (and duct cleaning in a few weeks!) needs. You will be wowed when you use O.G. Professional Carpet Care.

Do
Review №27

Thanks for the great job cleaning the carpets, everything turned out clean and dry. And for cleaning our vents, you were the best we will use you always.

Sc
Review №28

Fantastic service, really great price and the carpet looks great! Highly recommend!

wi
Review №29

Used Robert several times with no issues,.did a good job,.usually late,.but im okay with that,.last several times trying to contact him he would not return my calls,. I told him to put me on his schedule,. and after a couple weeks of not hearing from him, found someone else,.. He is not dependable,.and Dont recommend him,.I gave many opportunities to contact me and let me know if he was not coming so I could move on and he failed,. Not what I expected from a Christian based service,. Find someone else to do your work that can be counted on,..

Ad
Review №30

Nice company friendly and helped in short notice.

Na
Review №31

What a wonderful and marvelous job. Blew L& N Carpeting out the water. Rob is the right man for the job. Let OG be the first call you make!!

KD
Review №32

These guys did a wonderful job, very, very happy with their work, very nice people!!!

Jo
Review №33

Great service, easy to schedule...Carpets never have looked better in 2 years and have tried a few different cleaners.

Sp
Review №34

Amazing service!!!, i will definitely be doing business with them for a long time.

li
Review №35

Great communication, friendly service, awesome job!

Ed
Review №36

Robert of O.G Professional is the ONLY carpet cleaning business that I have service my carpets,because he stands by his word,principals and experience as a carpet cleaning service/owner. He will make sure the job is done right,let you know what you really need and NOT up-sell just to pad the job.Robert and his business are true examples of integrity and experience in carpet cleaning.

Oc
Review №37

It was Friday night, about 10pm and my fiancé and I were painting my house. We decided to use a gallon of blue paint that I had in the basement that was a little old for one of the bedrooms. My fiancé’ shook the paint up for awhile and then I told him I would take my turn to shake the paint after I got done washing my hands. So I took my turn and started to “shake it like a Polaroid picture” and what happened, the gallon of blue paint slipped out of my hand and came crashing to the dining room floor spilling all over the carpet. I panicked and started to clean the spot of blue paint with soap and water making even more of a mess and spreading out the stain. My fiancé googled emergency carpet cleaners and that’s when we saw O G Professional Carpet Care’s ad advertising emergency 24 hour response! We called them and Robert said he could be to the house in 20 minutes!!! He came over at 11pm and got right to work. While he was cleaning my massive paint accident he talked to us the whole time and told us what he was doing and what products he was using to pull the stain out of the carpet. He gave us tips of what to do and not to do to clean your carpet on regular stains. Robert was extremely professional and personable. By the time he was done you couldn’t even tell I had dropped an entire gallon of blue paint in my dining room!!!! It looked brand new!!! I would recommend Robert and his company to anyone. His service was excellent and the fact that he came out to me on a Friday night at 11pm was phenomenal! Excellent job!!! I will def be using you in the future!!!!

Information
14 Photos
37 Comments
4.9 Rating
  • Address:3510 Fruit Ridge Ave, Grand Rapids, MI 49544, United States
  • Site:http://ogprofessionalcarpetcare.com/
  • Phone:+1 616-885-2777
Categories
  • Carpet cleaning service
  • Air duct cleaning service
  • Pressure washing service
  • Property maintenance
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:7am–9pm
  • Sunday:7am–9pm
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