Very personal service like you used to get. Excellent skilled be mechanics and fair prices. Also a great shop to bring your classic car for work.

Butch, Phil and Mike are so wonderful at helping me feel confident in my daily driver. They listen and help me to understand what needs to be done. Their honesty and integrity will have me coming back for years to come- sorry guys you’re stuck with me!

Butchs complete car care went above and beyond to help my son with his power steering issue. Being that he is a college student and Im 2 hours away, it was incredible knowing that they took care of him as if I was there. Thank you for such wonderful, customer service.S. Davis

Great place too go if you need engine repair or replacement. They take care of their customers and wont let u down

Great service and always friendly! If you need a trustworthy mechanic for any purpose this is the place to go!Great for:Oil changesVehicle inspectionsConversationTiresRepairsEtc!

Dont ever come here, they charge $80 for an inspection and diagnostics when its free everywhere else, there are so many hidden fees, overpriced parts, and the towing is insanely overpriced for the distance traveled. Go to Complete Auto Care instead, this place is a trap.

Work was done as promised. Reasonable pricing. Totally satisfied

Shady people for sure!! I would never recommend them to my worst enemy! In fact, we were out of a working vehicle for 9 months because of them! Sold us a junk yard engine! Oh and lets not forget that they could have caused an electrical fire in our vehicle by their negligence! (Which was thankfully caught in time by a proper mechanic)They are absolutely horrible to work with and their shady business practices will catch up to them one day! Do not bring your vehicle here unless you want to be lied to and taken advantage of!

Went to get my heat shield fixed and they took my car in right away! Ten minutes later I was out of there. Great group of guys and great service.

Amazing service! My first time here, the guys totally helped me out with my flat tire and even did a quick oil change. Next time I needed service on my Buick I came right back. Everyone here makes you feel more than welcome. Highly recommend. Thank you!!

Fun group of guys to work with! Super friendly and knowledgeable. As a female, I have had plenty of issues with mechanics and I feel like these guys are pretty straight shooters that are very upfront about suggestions but also will tell you if it’s something that can be held off on.

Phil and the guys are the only one I will let work on my vehicles. There is not another shop I trust more, their customer service is second to none! Not to mention they are very reasonably priced.

The guys at Butch’s have my full trust. As a woman, I often feel that auto repairmen dumb things down, or try to take advantage of me. I have never felt that way at Butch’s. They take very good care of me and my wife’s cars, and they explain everything in detail. They always give us a comprehensive diagnostic, as well as any and all available options.

My family has been talking our cars to Butch’s for the past couple years. They have always exceeded our expectations. The staff is friendly and knowledgeable and their prices are very reasonable. I also really appreciate that they offer free pick up and delivery which relieves me of taking time off work.

Shady! This is what happened to a close friend: We took in a Jeep due to smoke coming from engine compartment and a loud noise from the rear. They told us it was the oil pan and rear differential and that they had repaired both. Go to leave and the car wont start, battery was dead. Go back in and instead of trying to jump it or explain why they left it dead after repair they tell us its a bad battery and they will install a new one for a discounted price. $175 later (obviously not a discounted price) they send us on our way. Less than a block down the road the smoke starts again (leading us to believe they didnt even test drive after repair) so we go back and they tell us they will bring it back in and figure out the issue, which is the same issue we brought it in for in the first place. They finally found what was causing the smoke, but after all the issues to get to that point we wont ever be going back.

Butchs made me feel like I came to the right place as soon as I walked in. Theyre friendly and down-to-earth. The owner walked me through what all was wrong with my car and even brought me out into the garage to show me exactly what was going on. They take care of cars as if they were their own. I will definitely be coming back!!

Great people 😁

Done to all four of my brand new rims while putting new tires on. They want to paint the damage.

I’ve been a Uber driver for year and a half and I had numerous break downs and car issues. I had great trouble finding a shop I felt I could trust, till I found Butch’s. They’re fast, professional and affordable with some the best service I’ve seen. When I left and found I still had issues I called them back and they had it fixed in less than 10mins. I can’t recommend them more highly. They are far and away the best mechanics in Grand Rapids

Way too expensive, also gave the wrong diagnosis on the truck. They said battery and gas pump. Real problem was a battery turmoil and an oil change. They want to charge me 1200 for something that wasnt even an issue! Find a different shop, they are shady!

Great competent mechanics.

I decided to go to Butches because of the great reviews but will not return. Extremely poor communication. I was told what was going to be done to my car was going to take a few hours that led to my car being there for over a week, the price basically doubling and the only time I would get any updates on my car was when I would call them which happened several times because I was so in the dark about what the hell is going on. The responses that I got were the part got lost coming from the part store and theyre trying to track it down between delivery drivers the next story was that they kept getting sent the wrong part from the different auto parts stores and then lastly they went through the dealership to get the part which ended up costing me double without my knowing so. Its probably a good idea to inform your customers the price is going to double before you do the work and keep them informed. I understand things happen and it takes longer sometimes but this was poor customer service in my opinion. Very let down.

I cant complain about the service that I received. They diagnosed and fixed my car quickly and I havent had a problem since.

Butch is a bit gruff but I wont take my car anywhere else. He is honest and cares about your car.

They took good care of my poor car. Runs great now.

Butchs is as honest as they come! I take my car there for oil changes, mechanical issues and new tires. He saves me time and money every time!

An awesome automotive repair facility, with great people to deal with.

They were very friendly, accommodating, honest and fast! I will continue to use them from now on!

Excellent!

Good pricing

Great service

Honest and great service!

Great service

Great service.

HONEST, THOROUGH, FAST

Free pick up and delivery!!!!!!