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Leo and Eds
1576 Plainfield Ave NE, Grand Rapids, MI 49505, United States
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Leo and Eds

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Da
Review №1

These guys do a top notch job. I highly recommend it. Convenient location too.

Ro
Review №2

I took the day of of work, basically because I usually work six days a week, and I do not like to use my weekend off for vehicle maintenance. I had use Leo and Eds a couple times before for oil changes, but its been at least a year since Id been there. I made an appointment at least 2 weeks ago, letting them know Id wait, because the previous two times before I waited. I asked when I made my appointment if I could have a radiator flush and fill while they changed the oil. They said they could do it, but it takes a little longer. So this morning I arrived for my 8 am appointment, they thought I was dropping it off, I said no, Ill wait. He said well it will be about 3 hours. I told him to forget about it.In the past I never waited more than an hour. Apparently it doesnt matter if you make an appointment, although Ill never go back. What a waste of my time.

Co
Review №3

Top notch service you can trust. Highly recommend.

M
Review №4

Excellent service for a reasonable price.

Bo
Review №5

Great service from an auto shop that you can trust!

Ta
Review №6

BY FAR WORST EXPERIENCE AND THEY DONT EVEN DESERVE A STAR! So today March 27th I drove there and dropped off my car and placed the keys in the glove box. And I locked all the doors except the passenger side. So I get a call while I am at work about them being unable to find the keys. Which I informed them that the keys were in the glove box and I left the passenger door open. I also got another call in the afternoon telling me that he took the car for a drive and was unable to find anything major wrong just some minor things that he was under the impression that just some balancing needed to be done with the tires. And he was going to take it for another ride. After i explained that usually the wobbling happens upon me slowing down. So I let them know I would be there before 330p. I get to the dirty shop and walk uo to the garage to notice, a gentlemen using tools to try prying my door open. I am confused abd stop him by asking him what was he doing. My car is on RUNNING and slightly lifted in the air. I tell him i have a spare and out comes the owner i assume. Attempting to tell me to cut that out and get the spare. I get my spare open the door and my car door is completely scratched and chipped up from the prying. I ask him why was i not called before they got to trying to pry the door open. He responds saying that the door locks when you shut it. DUH IF THE CAR IS ON AND IN DRIVE! he starts speaking about his reviews blah, blah. And apologized and it was complety not sincere. We exchange words and he is again trying to talk over me And i told him to put my car down and i was done with the rudeness. Because i was paying him and not him paying me. Of course he responds extremely rude and before i know it. Im yelling arguing with the man. He pulls my car out and im arguing about the service. He had my car from 7a-3p and could only suggest the car needed some balancing. Horrible place and glad i didnt spend my money. Money is never the issue. So good reviews this one star!

El
Review №7

Honest and trustworthy always!

Al
Review №8

These guys are the real deal. They are honest and reliable, and on top of that very friendly. Been searching for a solid, affordable place to get my oil changes, and the search ends here. I love that I can schedule them ahead of time too.The last place I went pulled a fast one on me and performed and charged me for a far more expensive oil change without asking, and before I could even mention that experience they said theyd call me if they had to do anything above the standard. Really appreciate that.No waiting area (that I saw) just FYI, but in covid times Id prefer to walk the Creston neighborhood instead anyway. :)Thanks yall. And thanks Chad for sneaking me in for an oil change last minute on such a busy day! *high fives*

Lo
Review №9

When my car was having issues, two different friends recommended Leo and Eds. They were up-front about what I might expect with getting my car fixed. I spoke with Rick and Brad a few times over the phone about my repair and they were always open with me, which I appreciated. They explained what was going on with my car and what my options were in a manner that was easy-to-understand. I would highly recommend them to any friends in the greater GR area.

Jo
Review №10

Go here if you dont mind your car being just driveable and attempted emotional manipulation on you because they want to make you believe they did a good deed for you so you owe them for putting you over others when theyre so paranoid about people skipping out on their bill they dont have the capacity to create binding contracts to make sure you pay for your whole bill while you use your car to actually have the money to pay for their services. Rick < Chad

Le
Review №11

If you’re looking for an honest, reliable local mechanic- Leo and Ed’s is it! Rick is so easy to work with and went above and beyond for us by reaching out to the dealership to make sure repairs they intended to do wouldn’t void any factory warranty. The folks here are friendly and hardworking and we are glad to have found our go-to mechanic in town!

Je
Review №12

Great work, fast service and wonderful customer service..

Ro
Review №13

Good people that know what there doing

Du
Review №14

Leo and Eds is the greatest. They are very thorough and quick. Great crew to work with. The only place I will take my cars to. Awesome people to deal with.

el
Review №15

Amazing service, work and crew. Thank you again for the great work! 100% recommend!

Hu
Review №16

I’m always nervous bringing my car to a shop I haven’t been to before as I’ve been screwed out of a lot of money in the past by other mechanics. I was recommended by the Valvoline on the corner to come to Leo and Ed’s for the issue I was having with my car. I popped by the shop and was taken care of immediately and had insight on what was wrong with my vehicle only a few hours later. I trusted what Rick had to say and felt he had my best interest in mind and it was obvious he was very knowledgeable. I dropped my car off on Monday and got it back Wednesday parts replace and 4 new tires later and it didn’t even break the bank. I even got a message a few days later from the shop making sure I was satisfied with how my car was driving now. I’m so grateful for the service they provided and I now have a trusted place to bring my car next time I need some work done. Thanks Leo and Ed’s!

Ju
Review №17

This is the shop that I would drive 100 miles to use! I am fortunate to be under 10 miles from Leo & Eds.Ricks crew have always taken great care of my cars. My current is an 18-year-old minivan, and has been kept road worthy for my daughter (previous owner) and me for the last 10 years or so. And they are AFFORDABLE!Their best quality, which is the most important to me, is their HONESTY! They never surprise me with additional parts/labor as many other garages have done to me during my long driving past. Rick & his crew are hard-working and reliable- always!Leo & Eds customer service, is second to none!

Li
Review №18

Excellant service!They review the problem with you and explain what it will take to fix it.If you have more than one issue with your vehicle they list the issues for you in the order they need to be done.This is helpful in making a budget work!Great group of guys! Wonderful shop!

An
Review №19

I take my Jeep here for everything. Rick is one of the most trustworthy guys I have met. I have got oil changes, tire rotations, a new rim, new tires, and more. This is my first choice of where to go even though I live in Kalamazoo.

Wi
Review №20

Rick always is honest with me as I bring him older vehicles that have problems. Many times he has found cost effective solutions to keep me on the road.

Pa
Review №21

Everyone there was very friendly and informative. Calls were made to me to explain options and pricing, and the work was done in a timely manner.

Jo
Review №22

Tried making several appointments, but was let down due to the fact the owner is not nice and becomes smart with you in regards to questions. When one owns a business No one cares if you’re having a bad day. Said owner should have the decency to be available and of service at any time with a good attitude no matter how their day is going. That makes for good customer service and quality business.

Qu
Review №23

Rick at Leo & Ed’s is a great man. Truly cares about transparency, great rates, always goes above and beyond. Whenever I get my oil changed they check all the bells and whistles and let me know if anything else needs my attention and takes the time to tell me why or show me so I can see for myself. I do all of my business through him and would highly recommend him to anyone!Also you can schedule an oil change so you don’t have to wait to get in! And he can drop you back off at work if you need something fixed that’s going to take longer!

Cl
Review №24

The best customer service and work is top notch.

Br
Review №25

Ive been taking both of my cars to Rick at Leo and Eds for 5 years now and I have not once been disappointed with the service or quality. Trust is biggest factor when choosing a mechanic and I absolutely, 100% trust this shop. Furthermore, I feel they are honest and reasonable with their invoicing and they never try to pull any of those greasy mechanic tricks to get you into repairs you dont need. Give them a try (they have a great deal on an oil change if you download the Valpak app)! Once youve had that first oil change and have met Rick, youll be hooked! Keep it up Leo & Eds! Great work!

Je
Review №26

I have always had great experiences with Rick and team. They are trustworthy, which is an important trait when considering car repairs.I had some repair work which needed to be done and Rick showed me in-person what was going wrong. Having provided the estimate so I could review, he followed through on the repair and even drove the car home for me since I couldn’t pick it up myself.For exceptional customer service and honesty- which is invaluable in this line of work - Leo & Ed’s delivers!

Ja
Review №27

Leo and Eds have been servicing my car for over six years and to a awesome job, I would not trust anyone else to do the work. They actually care about the customer and their car. My daughter also gets her cars serviced by Leo and Eds and would not trust anyone else. They are locally owned and operated and also give the same excellent service in the neighborhood they serve. I could not give enough positive feedback. I have recommended them to several people. All I can say is Leo and Eds keep up the excellent work and service. Awesome!

Ka
Review №28

I have been coming to Leo & Ed’s for years and have nothing but great things to say. I have always had nothing but positive experiences and excellent, fast & reliable service from the staff here. I highly recommend them!

Py
Review №29

My car goes vroom vroom again, Im not broke. Nice.

Ho
Review №30

I am a repeat customer of many years. Rick has always provided top quality service. They dont do more than asked. They always try to keep costs at a minimum. Rick has earned my recommendation and repeat business.

Ju
Review №31

Leo & Ed’s Garage is the best in Grand Rapids area! They do a thorough job, great inspections to keep my 17-year-old minivan on the road, AND they are affordable! They are friendly, flexible, and efficient, too.Can’t do better than that!

Ma
Review №32

My radiator split on the way to work. Rick accepted my car for work immediately, and it was returned and running great in a couple of days. I always get great service from Leo & Eds, and recommend them to my friends and co-workers.

Bo
Review №33

Always getting the best price, friendly and good quality

Kr
Review №34

Leo and Eds always provides quality service! They are very honest with you about what repairs are needed immediately and what can wait. They are fairly priced, and try to give you the best deal possible. Rick the owner has wonderful customer service! Rick goes out of his way to make sure his customers are taken care of. Rick has even driven me to work in the morning and picked me up in the afternoon when my car was being worked on for a day! Knowledgeable staff and quality work.

Me
Review №35

I have never had a bad experience at Leo and Ed’s. Rick is always super nice and personable and gets the job done in a timely manner. He usually will throw a coupon to knock down the price even if you don’t have one. Oil changed are very good price as well.

MA
Review №36

My wife and I highly recommend this shop. Rick has been extremely helpful - a great communicator that helps us understand whats going on with our vehicle. When we drop our car off we know its in good hands.

Ka
Review №37

This is my go-to car place. Everybody needs one. Its nice to know I can rely on Rick, Wes and all of the staff at Leo and Eds to not only take care of my vehicle, but to charge me a fair price and make it clear what Im paying for. I have appreciated every interaction Ive had with Rick and have felt heard and understood when I call for help or to set up an appt. Thanks guys!!

Li
Review №38

Leo & Eds staff are friendly, accommodating, thorough, and trustworthy. My family has had four cars serviced there in the last three years. They know what theyre doing, and they explain what they find and what options you have for fixing it. Rick (the owner) is personable and honest, and he does what he can to accommodate schedules and keep the price low. We are very glad to have such a great mechanic in our neighborhood, and we recommend them to everyone we know!

Ch
Review №39

I appreciate the time that they take to help explain to me what is going on with my car even taking my underneath the car to point out the components. They are honest and prices are reasonable! Fantastic service.

Ja
Review №40

Great service. Always a fair price. I have worked with Rick for 4 years and have never had an issue with any of their repairs - they stand behind their work!

Ky
Review №41

I trust Leo and Eds with all my cars needs and will do to so for a long time. The service professionals over there are helpful, kind, friendly, honest, and offer great customer service. I recommend these guys to everyone who has car trouble! Thanks so much!!!

Ka
Review №42

I always get good service and honesty at Leo & Eds.

Ga
Review №43

Extremely pleased with the service Ive received from this shop. Rich is great to work with and he really knows how to take care of me. I trust their work and thats a big thing since I normally only go to my dad but when he isnt available they are always there. Thank you again for all the work you guys do!

Pa
Review №44

They have been incredible to both me and my truck over the last few years. There dedication to timely service, professionalism, Superior mechanic work has blown me away. This is the first google review I have ever wrote and it took years of nothing but the best service around for me to write this. These guys are the best!

C
Review №45

I feel like they always shoot me straight, dont overcharge, and are very clear with me. Theyre busy with work but still get my car in and out within a solid timeframe 👍🏻

dj
Review №46

Rick and his team are straight shooters, have always helped me out. They have one problem, theyre so good too many people are in line in front of me (wink, smile)! Keep up the good work guys! David

Sc
Review №47

First time customer. Rick was great to work with and got me in and out quickly on a busy day. Excellent, honest service at a very reasonable price. I will definitely return.

An
Review №48

I used to be a professional aircraft mechanic and I hate working on my own cars. Took my 2 cars here and worked with Rick. Im really happy with the service I received. Ricks a straight shooter and their work was honest and fair. More importantly, the quality of his work was top notch! Ill be back in the future! Thanks Rick!

Ma
Review №49

Rich is the most honest auto mechanic I’ve ever met. As a woman I’ve been told many stories when I needed work done on my car, Rick is straight with me and tells me only what I need. He answers my questions and explains what needs to be done and why. I appreciate that and I am thankful that I finally have a place I can take my car and feel like I am not being lied to.

Ro
Review №50

Best mechanics on town..

Da
Review №51

Rick and the crew are great. Straight-forward, honest and hardworking. Their work is top notch. I recommend Leo and Eds without hesitation to anyone with any make and model vehicle.

Ka
Review №52

Alright so here is the deal. I loved my experience with Leo & Eds, I went in, the guy was really nice, they took my coupon for a $14 super basic oil change and then the guy even drove my car around the block when I reported a strange noise and noted that a tie rod was loose and I needed a new battery. I thought, cool, Im going to keep going back to these guys and I even recommended them to friends.Then about 2 months later my car wouldnt stay on one morning. I would start it, lights would flicker, it would shudder, and then full stop, nothing. I took it to another repair shop and received some disturbing news...my car had no air filter. The thing is, Leo & Eds was the only shop to touch my car in that time period. My dad replaced my battery himself (I watched) and to be honest I dont think he would even know how to get my air filter out. Anyway, it ended semi-alright with a small bill for cleaning out the built-up gunk and getting a new air filter.I called Leo& Eds to tell them this story because at this point Im thinking,they took my air filter out and forgot to put it back in (there was a bunch of guys and they were quite busy) or they did not notice the lack of an air filter during the inspection (BUT WHERE WOULD IT HAVE GONE SINCE MY LAST OIL CHANGE). However, not only did the guy on the phone tell me he was pretty sure my husband did it (Im not married, oh I mean your boyfriend, you mentioned him working on cars!) but when I deny that anyone has touched my car he repeatedly tells me he doesnt owe me anything but to keep me happy hell buy me a new air filter up to $20 (Even though I dont think I owe you one.Im not saying that 100% it was a screw up on Leo&Eds part and that they refused to take any responsibility......I understand that people probably try to screw with them, but that doesnt change the fact that I had no air filter, no notification of that fact and a subsequent engine repair bill and well, I got called a liar in the process which I dont appreciate. I never went back for that $20 that he didnt owe me anyway.

Er
Review №53

These guys are awesome. Best price for an oil change in town, even without a coupon. Theyve also done some repairs on our vehicles and have been incredibly fair, well-priced and prompt. I never have an issue making an appointment and am always treated with respect (not something all women can say about their car repair shop).

El
Review №54

Best customer service Ive ever received from an auto shop. Friendly and informative. Rick helped me out alot and answered all my questions and didnt seem annoyed once! Great Place!

sa
Review №55

Fastest fix ever. I called them around 8am asking them to look at my front bumper that was making a grinding sound. They had me come in later that morning, looked it over, found the problem, and fixed it in a bout 30-40 mins. Super friendly, flexible, and fast.

Ky
Review №56

Wouldnt go anywhere else in town. Honest, good work.

Cr
Review №57

Great place to bring your vehicle too, friendly staff and knowledgeable!

Sh
Review №58

These are good, honest mechanics. Since its hard to find good, honest mechanics, I want to promote these guys.

Er
Review №59

These guys are the best. Always kind and quick. They never pressure you into getting any work done. I HIGHLY recommend Leo and Eds!!

Ka
Review №60

Weve been coming to Leo & Eds for years now. Rick is always so patient and understanding. I started a new job yesterday and of course thats the time my car decides to start making horrible noises. I called up Rick and he had me drop it off and had it fixed for me within 24 hours, especially because he knew I needed it for my new job. Would definitely recommend and will continue to utilize their services!

Ea
Review №61

Allways freindly prional servics

MA
Review №62

Honest, dependable, fair pricing. Love, love, love Leo & Ed’s.

Ni
Review №63

I brought my car to a different shop on 28th st. and was given a quote that seemed quite high to replace a water pump and flush the coolant system. I called Leo and Eds to get a quote and the guy I spoke with used the VIN from my registration to look up my car and gave me a quote that was over $100 lower. (Most shops I called for an estimate refused to give me one over the phone) He then suggested that I tell the shop that my car was currently at, the estimated price from Leo and Eds to see if they would price match so I wouldnt have the inconvenience of moving my car, even though hed love the business. I took his advice and had the work done at the shop my car was at. The shop that did the work did lower the price, but was still around $30 higher than the price quoted by Leo and Eds. I was so impressed with the generosity and honesty of the guy helping me at Leo and Eds that I plan to use them for future services!

Je
Review №64

Im trying to make this as fair of a review as possible since I used to get good service from Leo and Eds. I started bringing my vehicles to them in 2008 after I bought my first car - a real lemon, unbeknownst to naive little me.Rick actually taught me a lot about vehicles as I had to keep bringing my Lebaron to him. Dont get me wrong, it wasnt shoddy repair work, just the car itself being awful.My next car, a 91 Honda Accord, fared pretty well in their care. I was bummed when my old rust-bucket finally gave way. I truly believe that Rick and Wes did everything they could to keep it alive.Then... I made a mistake. I bought a 2004 Suzuki Forenza from Rick. I didnt do enough research before buying it, so I cant really blame anyone but myself for that. I got over a years use out of it.Then... I made another mistake. I bought a 2005 Ford Freestyle from Rick. $3,000. Thought it was a bit much, but it was still within the KBB range. Did some research on it but didnt look under the hood too much.This car has been a nightmare. And whoever changed the oil there before I bought it stripped the plug and damaged the oil pan. I now have a leak. I also have a transmission that is leaking fluid and doing god-knows-what-else. The vehicle sends itself into limp mode and wont go past 1st gear without a hassle. It is a road hazard.This was a major investment for me, and I feel like I threw $3,000 down the toilet on a vehicle I was assured was road-worthy. The fact that my oil plug and pan were so badly mutilated really irks me. Im really gutted because I trusted the work that was done at Leo and Eds. And I dont want to come on here and badmouth them. But someone messed up some parts on my vehicle, and now I have to pay for it.It seems like Leo and Eds is either getting a full five stars or no star one-star reviews. I have to be honest and place mine in the middle. Yes, there were times when I had to wait several weeks for my car to get returned to me. This place gets busy and has been short-staffed in the past. I tried to look past that.I just cant look past what was done to the Freestyle before I bought it. I will be taking it elsewhere since I cant make the drive and am not sure if I can trust this place anymore. But I really did for a long time.

Sc
Review №65

My go-to repair shop for most of my car needs. They are always honest and do good work for me. I go out of my way to go there when there are multiple shops closer to my house because of their service.

Je
Review №66

Best place to have my car serviced... tires rotated, oil change, and straight up answers about when to have my brake pads replaced. Recommend this place completely!

Br
Review №67

I can always count on Rick to give me the right service without any of the runaround. When I cant afford something hes always real with me about whether or not it can wait. They also have coupons circulating in the local ads regularly that have saved me a lot of money over the few years that the people here have serviced my vehicles.

Da
Review №68

It is tough to find a good mechanic that is honest in this day and age. Rick and his team do great work at fair prices. My wife and I, our parents, my sister and more than a few people that I know have been using Leo and Eds for years and have had nothing but great experience with them. For me personally hey have done everything from oil changes, tires, brakes, radiator...I have recommended them to a few friends and they all thanked me for doing so. I am shocked that there are any negative reviews. Dave in Grand Rapids.

Ju
Review №69

Rick knows what hes doing here. I tell all my friends about the good prices and quality work he does. Definitely recommend.

Da
Review №70

These are good guys, doing good work at reasonable prices. I walked in, they quickly diagnosed my problem, told me I didnt need the more expensive fix I thought I needed, made the fix happen for a very good price, and had me on my way in no time. I also wanted some work done that they dont do, and they have very helpful information about who does that work and what to expect when dealing with that company.

Ca
Review №71

Leo and Eds always provides me with consistent, helpful, and affordable service. I don’t go anywhere else to get my car fixed because I trust their judgement and they have always gone above and beyond to get the job done.

Da
Review №72

Leo and Eds Car Repair has handled my repairs honestly, in a timely manner and at a fair price. They fix the problems and keep my cars running efficiently. I want to publicly say thank you to the repairmen at Leo and Eds.

An
Review №73

Great place to get your car worked on. Fast, friendly and honest!

Ag
Review №74

Very fast and efficient service, the staff are very friendly, relational and care about the quality of service. I actually drove 45mins to get my car serviced and I recommend Leo and Eds for your servicing.

Ma
Review №75

Good service never had a problem. Highly recommend Leo and Eds!

An
Review №76

I know that Rick and his employees are concerned about my safety. They take good care of our vehicles.

An
Review №77

Small community auto shop. They care fpr their customers really well. Theyre Napa affiliated. Ive never had a problem, and I always appreciate coming in. Their prices are wonderful. They also send out coupons petty regularly. Creston public library is across the street, thats also always nice.

Sa
Review №78

I went to Leo & Eds for the first time last week and I was so impressed by their honesty, terrific customer service and quick turnaround. I wont be going anywhere else from now on!

Ri
Review №79

I always receive great service at Leo and Eds. They do fantastic work!

Sh
Review №80

Always receive prompt, friendly and professional service. Wouldn’t go anywhere else.

Te
Review №81

Love them. They have never done me wrong

Ar
Review №82

These guys take care of me and my car and dont even try to rip me off, I trust them

Ma
Review №83

Great neighborhood mechanics. A trustworthy place

Mi
Review №84

Leo and Eds always has great service and they dont try to sell you a bunch of stuff you dont need. I will be taking my car here for as long as I live in GR.

Mi
Review №85

The only place I trust to take my car anymore. They treat my wife fair and have never once ripped us off. Always fair and with a coupon from their site you can get an oil change for 13.99! Porsche and Lamborghini excluded.

Jo
Review №86

Great service, affordable

Su
Review №87

They are great to work with. Honest and fair and willing to go the extra mile.

Pe
Review №88

Trust these guys, they are awesome!

Tr
Review №89

Honest people...awesome auto repair shop, would not go any place else.

pa
Review №90

Very friendly-give specifics about what repairs.

Ka
Review №91

Very nice people to get job done

Le
Review №92

If u need ur car fixed this is for sure the place. The people here r great there to belp and fix ur car. Wont rip u off..

Au
Review №93

Great place to get your vehicle fixed and very helpful. I would highly suggest taking your vehicle here.

Vi
Review №94

Never found a more honest repair shop. Been there with my car several times. Never been disappointed in the repair of it.

Mi
Review №95

Always up front on car issues. Rick will work with you...

Ry
Review №96

Rick did a great job! Highly recomend!

Tr
Review №97

Rick is an honest, classy guy that will not try to take your money.

Je
Review №98

Easy to make appointment, ran on time, friendly staff. Great prices!

Ka
Review №99

Great service. Good people

Pa
Review №100

GREAT SERVICE & EXPERT MECHANICS!!!

Information
17 Photos
100 Comments
4.8 Rating
  • Address:1576 Plainfield Ave NE, Grand Rapids, MI 49505, United States
  • Site:http://leoandeds.com/
  • Phone:+1 616-363-8674
Categories
  • Auto tune up service
  • Mechanic
  • Car service
  • Oil change service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Planning
  • Appointments recommended:Yes
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