Samantha was very responsive. She answered all of my questions and gave great insight as to how their agency works. This is a team with integrity, who truly values client privacy and good customer experience. Whether you are looking for homeowners, car or life insurance - Danielle and Samanthas team has a solution for you. Thank you for all your hard work - we appreciate you!!

Danielle has been fantastic to work with thus far! I wanted to switch my car insurance, and she clearly outlined a variety of plans (all within the costs I desired) and explained the pros and cons of each. She is quick in communication and made sure everything was accessible to me either through email, the State Farm website or the State Farm app.

If you are looking for an excellent State Farm agent - look no further! Danielle and her team have been so helpful and have saved us hundreds on our auto and renters insurance. Their customer service is outstanding and they have devoted so much time and patience to servicing our account and making sure were set up in the best way possible. Their responses are timely and they are always so polite. We couldnt be happier with Danielle and Samantha and we hope to be their customers for many years to come. Thank you guys!

I didnt know Insurance Agents like Danielle Rowland exist. She has consistently been kind, caring, supportive, proactive, and professional. From sending personalized cards to quickly answering questions to being the most steady, assuring presence when I called her from the side of the road after a fender bender, she is one of a kind!

Danielle and Samantha are extremely knowledgeable and helpful! I had a unique circumstance and they were happy to accommodate. I was covered very quickly and my rate is very low! I just talked to Danielle and I was covered for things I didn’t even know about! Very professional I would recommend them.

I love how they give you all the discount they possible can so you don’t have to pay so much

Danielle and her team have consistently been professional and informative. I have trusted my past rental properties, personal residence and vehicle insurance coverage with this office for many years.Danielle recently saved me approx $100 a month on my vehicle insurance with her coverage suggestions/changes.Thank you!

I have been with this office for several years. Danielle and her Staff are by far the most down to earth, treat you like family type of people. I have had a couple of claims through them that have gone smoothly and not to mention Extremely happy with my vehicles being fixed back to it’s original view before the claims from the body shop. All in all I’ve been extremely happy with State Farm ( Danielle and her staff) always there for me when I need.Thank you,LC

Kent county has been hit by pandemic hard. And I trusted state farm. Me and my husband have been with her and state farm years and never needed them. I was cohursed into making payments for a policy that wont be covered. And had the nerve to ask to take more food out of my childrens mouths. I will post the whole story soon. When I have more time and after I hire a lawyer

Danielle and her crew have consistently provided comprehensive information and coverage for all of my insurance needs for over a decade. Their professionalism and attention to detail is second to none. I know I will always have my insurance questions taken care of in a prompt and knowledgeable manner. I recommend Danielle and her crew highly.-AndrewIraq/Afghanistan vet

Wonderful to have this office managing our insurance policies. They are prompt, efficient, and look out for your best interest. They include frequent check ups to ensure you are optimize. Their office is easy to communicate with and their locations is excellent. Highly recommend.

Amazing Service and Amazing PeopleDanielle Rowland’s State Farm is nothing below exceptional. This is the first insurance agent that I have met that sits down with each new client to meet them and make sure she caters to their specific insurance needs no matter what kind of insurance. One thing that makes Danielle stands out is that she puts people before business and always makes sure her customers are taken care of. While she is beyond knowledgeable in the insurance industry, she has an amazing and highly trained staff backing her. If you are looking for an honest, friendly, and hard working insurance agent, Danielle Rowland State Farm is by far the best in West Michigan!

Danielle Rowland and her team are the best insurance office I have ever had to deal with. I have had many email and phone conversations with Samantha (staff member) and Danielle-- they are helpful, quick to respond, and knowledgeable. When I need a change in policy, it is done within minutes instead of the days it takes other offices.If you have any sense, youll call Danielle and switch over immediately.

I never felt so. I dont even have a proper word or phraise to say. I cant believe I been helping this women and her lieing crew put food on there table for almost 2 years. I will make this clear. Grand Rapids do not insure anything here.

All of the ladies here at Danielle State farm are phenomenal. They are very polite and pleasant. As well as filled with knowledge to share. I have never walked out of the office not understanding what was explained.

Danielle and her entire office are super wonderful to work with! She is friendly and helpful. She really gets to know you and your family in order to provide amazing service!

The staff at this agency are top notch! They have helped me with all my insurance needs and did it all in a timely manner. I want to give a special thanks to Montana for helping me with my auto and renters insurance, keep up the great work!

Danielle provides excellent service to all her clients. She is honest and educates you on what is best for your personal insurance needs; not just an out of the box policy. I highly recommend having Danielle review your current policy to ensure you are properly covered and she will even tell you if what you have is great and you should stick with it.

Danielle Rowland is great at what she does. She provides excellent customer service and she takes the time out to listen to you and find out exactly what your needs are. I have been very pleased with Danielle and the level of service her team provides. I highly recommend her to others, without hesitation.

Danielle and her staff are very friendly and knowledgeable. They are patient and fully explain the insurance coverage available so that you can make the best decision for your family. If your current agent does not take the time to review your policy with you, we recommend making an appointment with Danielle so that, if nothing else, you have a better understanding of the insurance coverage you have.

Danielle is great to work with. She does a very thorough job finding the best options for you and educates you at the same time. Her team is friendly and welcoming! I would highly recommend Danielle to my friends and family.

Highly recommend Danielle and her staff! They provide excellent service - was recently in a car accident and the whole incident/process of filing my claim and getting things resolved went so much smoother than I could have ever expected!

Great service all around in this office! Always a personal experience when I call into the office. I highly recommend . It is rare to find excellent service and competency in the insurance industry.

Wow!!! The service Danielle and her team provides is truly top notch. They are experts at knowing the ins and outs of insurance and when it comes to providing service after youve signed up with them they knock it out of the park. Ive felt confident sending multiple clients to Danielle because I know and trust that she and her office always have the clients best interest at heart!

I would send any of my family and friends to Danielle Rowland. Shes honest, smart, and puts her clients best interest at heart. She delivers more than 5 star customer service! Highly recommended!

Ive had an incredible experience with Danielle Rowland and in particular Dani. She has been warm and inviting. Shes answered EVERY question that Ive asked and when she didnt know, she got the answer as quickly as possible. This would be the first place that I would go for any and all of my insurance needs!

Always extremely helpful! We love having someone local to work with that knows us by name and gets back to us so quickly when we have questions.

Been with Danielle for several years and i’ve never considered switching to another agency. Her office is official, knowledgable, prompt, and super nice. With all the questions you have they are patient & quick in getting back with you! My favorite thing is how they are a small tight family. Her team all addresses you by first name & make you feel like your apart of thier family. I appreciate them!Anya Harris

I have been a customer with Danielle Rowlands office for 14 years and have experienced unparalleled customer service during this time. The staff are polite, well-informed and address all requests promptly. I highly recommend Danielles office for auto and homeowners insurance.

Danielle offers phenomenal customer service and really listens to the needs of the people in front of her. It is clear that she cares and will go out of her way to help. I would HIGHLY recommend her!

I can heartily recommend danielle & state farm for your insurance needs.Ive been with state farm for my vehicles and homes for 30+ years. Fortunately, i havent had many claims, but when i did, state farm was there w/o hesitation.I find Danielle responsive, helpful, friendly, and a wealth of information. Please see her before you need to.

They were awesome and worked with me when I had mistakenly lapsed in coverage! They covered me that same day and have been super helpful ever since!

Danielle and her team are personable and professional, handling matters promptly and courteously. Top notch!

I highly recommend Danielle Rowland and her staff. They are all attentive and nice.

Ive worked with Danielles team for years. They provide a quality personal and professional service that I appreciate.

Excellent customer service and office. Explained everything in language I understood and let me know what I didnt need.

One of the best in the insurance industry. Knowledgeable, honest and her team provides great customer service.

Great customer service. Awesome staff.

Excellent customer service and a great range of insurance options.

Always been pleasant and easy to deal with!

Always kind and helpful!

We were referred to Danielle when we moved from out of state; its safe to say shes been wonderful! Danielle is knowledgable and has been able to give us a lot of advice on our policies but shes also VERY responsive to emails! Any time that weve needed anything (like when weve needed help with a cracked windshield), we got help immediately, and were walked through the process of filing a claim. Cant recommend her enough! You wont be disappointed if you choose Danielle.