Never been happy with my system, it doesn’t deliver consistent results. Annual services from the company are overpriced. Last year $500 to reinstall my system inside a plastic storage cabinet THEY recommended, but the install was poor and they take no responsibility for it. Now I’m trying to figure out how to get it uninstalled and they don’t even reply to my emails.

Employees were very courteous both over the phone and in person. Had the filters I needed in stock and offered multiple ways to pay for and pick them up; in person at the store, curbside pickup, mailing or in home delivery and installation. Very happy doing business here, will come back again for sure.

Great delivery alerts. Great customer service. My delivery guy is just the best ever. He brings those heavy water bottles in the house for me.

Big Power Water and tech are the greatest. I was out of town and had an issue with my system, he went straight out and fixed it so my family would have water. Really awesome people!

Big Power Water was great at explaining water system and explained and answered all my concerns and questions and there was no pressure.

The workers and staff have always done everything right for us. They take good care of you and your water!!! We love our water softener.

Dont get this system. These people are just robbing your money. We installed this water system in January and I called George and told him that the system was not working. He told me on call that there is no problem with the system. He told when service representative comes he will do the test. When Davin (representative) came in he changed filters when we asked him to show the results. He was not ready to show us the results. He went to main system and saw the water hardness was set to 20 which means our system was not working from day 1. All they care about is money. Dont buy this system. I want to return this system and get my money back!!!

My water was dirty and the scaling was driving us crazy! HE has been wonderful! No more scale and my ice cubes are Crystal clear!

We got cheated by their sales person. Their pricing is not transparent. My neighbor and myself installed water softner from this company, same sales person did to both of the houses but the sales person charged us $900 extra from us. we contacted him back but he did not give proper reason for it, also the sales guy did not communicate properly. I would not recommend this company. I should have done proper research about this company. I am greatly disappointed.

Theyre much better than Big Power Water just down the street. Temp pro was just terrible and many employees were so ignorant that I was more knowledgeable than them on their own craft.

He is an excellent sales rep, I highly recommend his company!

Today is 11/3/2020 an I just got some services done to my reverse osmosis water filter and the gentleman who came to service it whose name is Deon Branch did an outstanding job quick and efficient made no mess any materials he use he cleaned up after. I highly recommend to ask for this gentleman by name.

Deion was very professional and did an excellent job. Quick work and very clean. Highly recommend these guys!!!

Truly impressed with the quality and support from the entire Big Power Water Team THANKS GUYS!!

I just placed one order from Big Power Water and the experience was excellent. I found them by the website, but I called to place the order because I had some additional questions. They have excellent response. In the price range in what I was looking for to use, they were the most economical.

Big Power Water was friendly, respectful and thorough in ensuring that all the work he was doing was communicated for its purpose and value moving forward. He concurrently addressed problems that needed to be resolved that were present prior to the installation of a water softener and made many necessary repairs himself. Overall, the experience was very good and the product installation has been executed with the communicated expectations.

After 15 years of beautiful soft water, our sturdy Big Power Water unit started to spew colorful orange resin into the sink after each cycle. He returned my email promptly, worked through possible solutions over the phone and arranged to come to inspect the unit. Big Power Water was courteous and professional, explained everything he needed to do and left the laundry room cleaner than it was before the repair! I would absolutely recommend that you call him first to have any HVAC or water softener repair done!

I bought a Genesis water for the whole house. The price made me go with Big Power Water and I got what I asked for. Plus, the cost compared well with the quality. It seems to perform and the water is softer. I would recommend Big Power Water.

My old water system broke and I purchased one from Big Power Water through their website. I did interact with their sales consultant and he was very good. Overall, it was a good experience. We still have clean water and Discounts quality is better than my previous one.

We had this installed with no problems and have noticed the difference in the water quality. The payment option is very helpful. Recommended to the people in a hard water area.

He provided us with a great product and excellent service.As we are on a well, our water is now free of iron and the reverse osmosis drinking water is excellent.Very happy...excellent job!

I have dealt with this company over the last 15 years... Great service and always happy with my purchases... I would highly recommend Quality Water Treatment.

Got house filtration system with RO - works greatPricing was fair and installation was neatly done

I have Purchased 3 systems from Big Power Water with no issues at all to this point. Any questions I have had about installation or technical advice they have been very helpful with.

Big Power Water always does 100% superb and professional work.I would like to give full star services and superb staff too.

Excellent staff and superb shop. I came here and get my product city water Highly recommended.

He is very professional and knowledgeable. good work. highly recommended.

I have been using this company for about 8 months and have had no issues at all, great service and have had no issues with customer service, good retailers also, everyone on here with bad review always complains and 9 out of ten is people that have defaulted on payments, Afterpay is exactly the same, its called responsible lending, cant wait for there new service Bundle to launch great work Big Power Water absolutely loving it :-)

Big Power Water is great only people complaining are those who didn’t make repayments on time.. and clearly didn’t bother to contact to fix it before it defaulted .. take responsibility people!! He is perfect for those with the sense to use it right!

George was very responsive. Any questions or concern he always call/text back. Like Big water system so far and water quality is very nice. Prompt on time and service. Will definitely recommend him.

Big Power Water did excellent job in installing the water softener system and more. In addition to that George also did a follow up call to make sure everything is running without any issue. I highly recommend Big Power Water.

They are the only company that can provide large purification water system Excellent quality

George took great care of our new home needs.Got rid of an ancient softnertjat wasnt doing garbage and even got us a fantastic price on iron tank...making the softener actually work properly.Service call to adjust salt and regernerationWas fast and friendly.On a Sunday even.Good choice I made

We had a great experience with George from BPW. He answered all our questions, got us on the schedule quickly and the work was done well. Now we get to enjoy a whole house water filtration system and clean drinking water. Couldnt be more pleased.

Very fast delivery and awesome staff, I received AquaOx WS with perfect condition.

George with BigPower Water Co is very knowledgeable and professional! We are extremely pleased with our new water filtration system and the service he gave us !We interviewed several companies and brands and highly recommend George with Big Power Water Co. Darla J. DiCorte Valley Mills Texas Bosque County

Big power Install our new water purification system fast service

Excellent service!! On time and very thorough. Had my water softener for two years and could not find anyone reasonable and reliable but Big Power made me proud!!!!

LOVE my new system, just moved into a new house in Bryant Texas and got my City Defender Installed! Impressed with the quality, price and performance of the system WILL SHOP HERE AGAIN

Great service, quick install, very well mannered employees with attention to detail.

Thanks for all you probably do for the environment, both in water purification and driving Prius. But Prius #7 driving down 287 doing 50 mph in the left lane just goes to show yall arent worth 5 stars. #50mpg #50mph #moveover

Finally, I received one CITY DEFENDER and one PH DEFENDER, Thanks for your fast and perfect work.

Great to deal with this company and George was great to work with and it was installed in timely manner

George your company is the Best Water Purification company they installed our new water purification system in no time

I received well water after a long time. good price to.

Excelente quality excelente Service l am very Happy

Always had a great Water softening equipment supplier.

George was very informative and work was performed in a timely manner

Excellent services.